Introduction from the Chairs

Business Process Management Group, Process Renewal Group and IRM UK are pleased to welcome you to BPM 05: the thirteenth annual BPMG Conference and Exposition for Business Process executives, practitioners and Business Technology professionals. This year’s programme will build upon our previous years’ successful events by emphasising the knowledge required to help you plan, design, develop and rollout BPM at any level of your enterprise.

The theme for this year’s conference will be ‘Business Process Management in Practice’, with the emphasis on the ‘pragmatic’ aspects of managing the complete lifecycle of business processes at the strategic and tactical levels. This year’s we will feature a significant number of examples and case studies of proven business process solutions and practices from senior leaders from many of the world’s most respected and successful organizations. These will be spread across all tracks of the conference. You will also be exposed to innovative methods from many of the world’s great process luminaries in enterprise BPM, process alignment, breakthrough design techniques, technical BPMS research as well as project and program management approaches to assure effective rollout and control. BPM 05 will also give you the opportunity to observe the latest techniques, tools and technologies for all aspects of BPM design, development, implementation and execution. BPM 05 will help delegates learn how to visualize, design, implement, continuously improve and sell optimal business process solutions enabled by the latest human and technology capabilities.

The event has also been thoughtfully planned to encourage a high degree of peer-to-peer interaction as well as peer-to-faculty discussion in both formal and informal situations. If you are a BPMG member, this will be the chance to renew some old acquaintances. If you are not, you will have to opportunity to interact with those who have a lot of real BPM experience in a collaborative and open environment.

We are confident that this gathering will once more become the BPM event of the year that you cannot afford to miss.

Sincerely,

Roger Burlton Founder: Process Renewal Group Council Member BPMG

Steve Towers Chairman BPMG

Who Should Attend

	Business executives, strategists, managers and change agents involved in process-based transformation and operations and the establishment of process-managed organizations.
	CIO’s, IT planners, architects and project managers responsible for enabling and supporting the process-based organization with process technologies.
	Business analysts and IT process modelers, analysts and designers looking for the latest techniques and standards for capturing and conveying process knowledge and specifications.

Whether you are responsible for business or IT success, this conference will provide you with pragmatic tools for thinking, models and frameworks for analysis and decision making, and insight into the real world best practices of the most responsive organisations on earth.

What You Will Learn

Consistent with the theme of practicality, the thirteenth annual BPMG conference will feature four focused tracks following the BPM lifecycle. These will be Planning, Analysis and Design, Development, and Solutions Roll-out. Each track features ‘how to’ case study examples. All tracks will emphasize the practical aspects of BPM. Speakers and facilitators have been selected on the basis of their experience and ability to show delegates ‘how’ and to engage in open dialogue as much as possible.

You will find experienced BPM and BPMS practitioners on the podium and in the audience. Ample time has been built-in for networking with other delegates in the midst of the same journey as you. You will be able to take advantage of access to the undisputed leaders in the industry who will be available to you to answer your questions and to impart their hard won wisdom.

Specifically you will learn:

• Strategic, Tactical and Operational considerations of process thinking and planning
• What has worked well for industry leaders and what has not
• The essential difference between BPM and BPMS
• The latest perspectives and practices for BPM frameworks and methods
• How to sell the latest concepts to management in business and IT
• How to gain cross-organization acceptance and to get all people to change with less hassle
• The state of the art in process modeling, analysis and design techniques and tools
• The role of current enabling and future breakthrough technologies for process management systems
• BPM technologies and standards
• The state of the art from technology providers and services businesses
• To build & implement your BPM Master plan
• The essentials of model-driven approaches
• The essential role of business rules in a process world
• The integration of human competencies with process applications
• How to manage processes consistently
• How to define and manage a program of change
• How to establish alignment up and down and across the organization

In addition you will have six half-day workshops to choose from that allow in depth examination of some of the most perplexing aspects of BPM and BPMS for the novice and expert alike.

As part of the conference, informative, thought provoking keynote presentations will be supplemented by breakout sessions as well as networking and vendor sponsored activities and an opportunity to witness demonstrations of the latest in vendor offerings..

Sessions will be organised across the following general tracks:

TRACK 1: Planning
Covering the organizational, human and strategic issues around building and sustaining a process-managed organization. It will also cover the main BPM methodological and human change challenges.

TRACK 2: Analysis and Design
Dealing with analytical and design techniques required and the emerging standards to support these as well as advances in modeling methods and supporting tools.

TRACK 3: Development
Delving into the automation strategies, tactics and opportunities for the introduction of BPM and service-oriented architectures, as well as BPMS and workflow solutions.

TRACK 4: Solutions Roll-out
Presenting methods and real life case studies of what leading global organizations have done to succeed in their BPM and BPMS implementations and how they have done it: the good, the bad and the ugly.

Conference Producers

BPMG - The Business Process Management Group (founded in 1992) is a global business club exchanging ideas and best practice around business process and change management. We currently have over 10,000 global members across all business sectors. Through case studies, seminars, research and now our accredited BPM training we support our members deriving real value for their organisations in improving business processes, supporting effective deployment an use of information technology and of course maximising the value from its people.. www.bpmg.org

IRM UK - IRM UK is an international organisation that specialises in strategic training for IT & business professionals and managers. Our presenters have superior technical knowledge, teaching skills and a wide range of practical business experience. They are some of the most influential technologists, methodologists and original thinkers in IT and business today. Noted for the participation of top level decision makers from both the corporate, user and vendor communities, and the lucid analysis of critical strategic and management issues, our events are condensed and rigorous combining technical explanations with management advice and discussions of future directions. Our world class speakers include Roger Burlton, Kathy Long, John Zachman, Graeme Simsion, Larry English, Chris Date and Suzanne Robertson. www.irmuk.co.uk

Process Renewal Group - The Process Renewal Group is a consulting organization committed to helping its clients successfully manage business change. Our mission is to help dramatically improve our client's performance through the renewal of business strategies and business processes as well as the innovative application of information technologies. Our challenge is to make a lasting difference in our clients' effectiveness by helping them to deliver creative and pragmatic business approaches and solutions. We gauge our success by our clients' success. www.processrenewal.com

IRM UK, Bishops Walk House, 19-23 High Street, Pinner, Middlesex HA5 5PJ, UK www.irmuk.co.uk, e-mail: customerservice@irmuk.co.uk tel: +44 (0)20 8866 8366 fax: +44 (0)20 8866 7966 BPMG, The Manor, Haseley Business Centre, Warwick CV35 7LS, UK www.bpmg.org tel: +44 (0)247 653 7005 fax: +44 (0)247 624 7299