| CONFERENCE OVERVIEW |
Introduction
from the Chairman Although the ideas and semantics of processes have been with us for a long time now, the reality is that organizations, for the most part, have been lax in effective implementation of full Business Process Management across the enterprise. Many companies have collected a lot of low-level details about bits and pieces of what they do, but they typically fail to perform along complete process lines that are inextricably tied to external stakeholders and their ever-changing needs. They have collected the dots. Now is the time to connect them. The good news is that the relentless pressure to do more with less and to continuously adapt in ever tightening business cycles is now manageable due to the advent of more mature process management methods and the availability of advanced analytical tools and implementation technologies. The result is that business processes are at the forefront both in businesses and in IT departments everywhere. Business Process Management (BPM) must now become a fundamental that incorporates planning, designing, building, operating, maintaining, monitoring and improving the business processes of the enterprise as well as putting in place the enabling capabilities to make them work not just on a project by project basis but forever and for everyone. Business Processes are enterprise capabilities just as important as facilities, people and technology and like all assets must be managed from inception to retirement if organizations are to meet the needs of their markets and their stakeholders. In support of enterprise BPM is a new class of technologies entitled Business Process Management Systems (BPMS) that enable all of the activities of BPM to be connected, supported and monitored electronically. They recognize triggering events, perform automated tasks based on business rules, pass control to humans for manual activity execution, navigate the entire flow of work across organizational and partner boundaries, provide access to tools in context of the business process, keep track of status and provide warnings and alarms, interface with existing technologies seamlessly, monitor performance data, and provide reports to stakeholders. These technologies have opened the door for enterprise-wide BPM (EBPM). However, they have also brought to the forefront a myriad of organizational, cultural, motivational, competency, environmental and governance issues that can stand in the way of success if not addressed effectively. Organizations that are well on their way to higher levels of BPM maturity take great care of and assign significant resources to all challenges. This conference has been designed to help you deal with the multiple aspects of change required to enable a new style of organization. It deals with the managerial, technological and analytical aspects of what it will take to have all the dots connected to draw a successful picture.
Organisations will benefit from sending multiple business and IT professionals to this conference. Group booking discounts are available. Please contact IRM for details.
The twelfth annual BPMG conference will feature four tracks. These will be Enterprise Business Processes Management (EBPM), Real World BPM Business Solutions, Advanced Process Analysis and Design and BPMS Technologies and BP Tools. The key theme for the event is ‘How to’. Case study examples will be a feature in all four streams. All tracks will emphasize the practical aspects of BPM. Speakers and facilitators have been selected on the basis of their experience and ability to show delegates ‘how’ and to engage in open dialogue as much as possible. You will find experienced BPM and BPMS practitioners on the podium and in the audience. Ample time has been built-in for networking with other delegates in the midst of the same journey as yourself. You will be able to take advantage of access to the undisputed leaders in the industry who will be available to you to answer your questions and to impart their hard won wisdom. Specifically you will learn:
In addition you will have eight Half-Day Workshops to choose from that allow in depth examination of some of the most perplexing aspects of BPM and BPMS for the novice and expert alike. As part of the conference, informative, thought provoking keynote presentations will be supplemented by breakout sessions as well as networking and vendor sponsored activities and an opportunity to witness demonstrations of the latest in vendor offerings. Sessions will be organised across the following general tracks:
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