Forum Speaker Bios

Ivie Aroko   

Ivie Aroko
Head of Business Change
Royal Mail Fleet, UK


Ivie Aroko has over 10 years' experience in change management. Ivie has helped large organisations in the UK such as National Grid and Thames Water in developing and implementing large change projects and programmes. He is a certified lean/six-sigma black belt (IASSC) and a certified change management practitioner (APMG). Ivie also holds a Masters degree in engineering project management from the University of Birmingham and a Bachelor's degree in industrial engineering. He is the Managing Director of ARIO Consulting Ltd., and is currently the head of business change at Royal Mail Fleet (a new business startup for the group). He is known to bring his infectious motivational style of leadership to the change projects and programmes he leads.

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Angela Ashenden   

Angela Ashenden
Principal Analyst
MWD Advisors


Angela Ashenden is Principal Analyst at MWD Advisors and specialises in technologies for connecting people and knowledge, to help organisations improve employee, customer and partner engagement. With more than 15 years’ experience as an industry analyst, Angela is a highly accomplished writer and public speaker, with expertise in many areas around collaboration, innovation and information management. Angela regularly presents at conferences and seminars on technology, markets and adoption best practice, as well as writing for journals and trade publications. Quotes and articles written by Angela have been published in CIO UK, CMSWire, AIIM, Computer Weekly, Information Week, IT-Director.com, simply-communicate, Information Age, Our Social Times and ebizQ. Follow Angela on Twitter: @aashenden.

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David Beckham   

David Beckham
Senior Business Analyst
Aviva, UK


David Beckham has spent his career working at Aviva and has been a Business Analyst in different guises since the mid-1990’s. He was a founder member of the Business Analysis Practice when it was formed within Aviva IT and has had two terms as the Practice Lead. He has worked on numerous large change programmes and has been heavily involved in building the capability of Business Analysis within his organisation over the last few years. He has presented at the European Business Analysis Conference on a regular basis and has had several articles on Business Analysis topics published through various media. Despite being diagnosed with Parkinson’s Disease in 2010 at the age of 43 David continues to relish his role as a Business Analyst.  He is a passionate advocate of the profession and the benefits it gives to organisations everywhere, and regularly speaks on the positive power of change both on a professional and personal basis.

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Bill Blackburn   

Bill Blackburn
Principal Consultant
Process Renewal Group, UK

Bill Blackburn has played a leading role in transformation programmes across a range of industries, spanning both public and commercial sectors in the UK, Europe and North America. He has a systems engineering background and takes a holistic approach across organisations to achieve sustainable improvements.  He is a recognised expert in business & technology architecture and has successfully applies benefits management disciplines to drive technology-enabled business change.  Bill has played a leading role in digital transformation across the criminal justice sector in the UK - a complex multi-agency environment with a diverse set of stakeholders and a need to reorient towards being a more citizen-centric public service. He works with senior teams to establish a compelling vision and delivery roadmap, then engages with front line practitioners to embed business & technology change. He presents regularly at conferences, recent events including Enterprise Architecture and Modernising Justice

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Filip Callewaert   

Filip Callewaert
Head of Information and Knowledge Management
Port of Antwerp Authority & The Belgian Green Party, Belgium

Peter Drucker's assertion that "making knowledge workers productive is the biggest of the 21st century management challenges" is the inspiration for Filip Callewaert's professional life.  Filip is a linguist and is especially interested in how the medium and message interact, using concepts from semiotics to understand this issue.  In his professional problem-solving cases, most often in the context of the New World of Work projects, Filip combines many disciplines: information management, knowledge management, process management, project management, business intelligence, IT, internal communications, organizational development, leadership, performance management, community management, and even workplace ergonomics.  He worked as a teacher, was knowledge manager for the Doctoral Schools at the Vrije Universiteit Brussel (Belgium), after which he managed the International Relations Department there; he was responsible for the information and knowledge management at the Social Welfare service at the city of Roeselare (Belgium), and now he performs that function at the Port of Antwerp. Since mid 2016 he has been recruited by the Belgian Green Party for the implementation of their digital workplace. Follow Filip on Twitter: @callewaertfilip.

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Laura Da Silva Gomes   

Laura Da Silva Gomes
Founder and Director
Silverfish CSR Ltd

Laura Da Silva Gomes is the founder and director of Silverfish CSR Ltd, a company that specialises on Innovation and Corporate Social Responsibility. She has worked closely with companies all over the world, from France to New Zealand, from South Africa to Canada, in multiple languages to look at how to improve their positive impact on society.

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Deanne Earle   

Deanne Earle
Principal Consultant
Unlike Before, Italy   


Deanne Earle is an independent executive level IS Project Consultant with over 20 years of experience across the spectrum of IT/IS projects. Now based in Italy she provides technology-led business change programme and project delivery services internationally. Her approach helps companies increase the level of sustainable business value from their IT projects and people. Deanne’s held operational management, leadership, and various portfolio, programme, and project management roles in Food Manufacturing and Supply Chain, FMCG, Telco, and Software Service sectors. She’s a published author, sought-after contributor on project delivery, management, change and leadership, and interested in the effect emotional and cultural intelligence has on project management and delivery. Follow Deanne on Twitter: @UnlikeBefore.

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Benjamin Falke   

Benjamin Falke
Managing Partner
eda.c, Germany



Benjamin Falke is a co-founder and managing director of eda.c, a strategic design consultancy based in Paris and Düsseldorf. Benjamin has worked on strategic design initiatives for organizations of all sizes from different industries for several years. He focuses on aligning perspectives of people, business, and technology to create impactful strategies and concepts. Benjamin is a contributor to the Enterprise Design Framework, a set of tools to help organizations realize and use the power of design. He is part of the organising team behind the INTERSECTION Conference series

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Richard Frost   

Richard Frost
Lead Enterprise Architect
Yorkshire Building Society Group, UK

Richard Frost is a highly-experienced Enterprise Architect with over 30 years at Lloyds Banking Group and three years with Yorkshire Building Society Group, where he is the Lead Enterprise Architect in Operational Excellence. He led BPM projects for HBOS plc, Lloyds and the Yorkshire. He has performed most major roles in IT, including Head of Strategy and Architecture at Halifax General Insurance and Head of Workflow for HBOS. Richard has experience with TIBCO, Pega, IBM and most other major BPM vendors, has operated in an internal consultancy role for many years and has most recently been working on reengineering mortgage processes at the Yorkshire. He is now working to bring technology to bear on a range of process improvement initiatives at Yorkshire Building Society. Follow Richard on Twitter: @richardfrost.

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Adolfo Garcia Moreno   

Adolfo Garcia Moreno
Head of LEAN Process Integration
Airbus Defence and Space, Germany

Adolfo Garcia Moreno is currently Head of Lean Process Integration and is responsible for driving Airbus Defence and Space Process Integration activities. He promotes standardization, re-use and know-how, to improve operational performance and to streamline core business processes along the key company value streams.  He has focused on operational issues to provide consistent and sustainable solutions, and promotes efficient and collaborative ways of working across organizations or entities.  He has extensive experience of Operations & Programme Management and is an expert in leading complex, high-value international negotiations.

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Davor Gasparac   

Davor Gasparac
Head of Group Org Corporates
Erste Group Bank AG, Austria

Davor Gasparac has 18 years of hands-on experience in delivering complex projects in IT, Telekom and Banking industry.  He is a frequent speaker on international conferences, covering the following areas: shared service centres (strategy, setup, cost sharing, KPI's and architecture); Outsourcing (as a strategy for reducing costs, and focusing on core business); Talent management (retaining and further building human capital and knowledge management); Gamification (related to all three topics above); Project Management. His presentations are regularly scored amongst the top 5 by conference participants.

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John Gøtze   

John Gøtze
Director of Research
Qualiware, Denmark

John Gøtze is Director of Research and Education in QualiWare, as well as an assistant professor at the IT University of Copenhagen. John has published several books and many articles, mainly about enterprise architecture and business transformation. John has worked with digitalization since the early 1990s as a university researcher, a civil servant and an entrepreneur. John holds a PhD and a MSc from the Technical University of Denmark. Follow John on Twitter: @Gotze.

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Milan Guenther   

Milan Guenther
Managing Partner
eda.c, France

Milan Guenther is a Managing Partner at eda.c, a strategic design consultancy with offices in Paris and Düsseldorf. He is the author of INTERSECTION, a book introducing the Enterprise Design approach for holistic design in complex enterprises. Milan works with Google, SAP, Boeing, Toyota and the UN, as well as smaller organisations and start-up companies. He has been a designer and architect for over 12 years. Before co-founding eda.c, he worked as a freelance UX strategist and created a social software start-up. Milan co-leads the Paris chapter of the Interaction Design Association. Follow Milan on Twitter: @eda__c.

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Ýr Gunnarsdóttir   

Ýr Gunnarsdóttir
Operational Excellence/Continuous Improvement Deployment Lead
Shell International


Ýr Gunnarsdóttir is a results oriented professional with 20 years of experience delivering sustainable, fit-for-purpose business improvement initiatives, across a range of industries and disciplines (oil and gas, energy, automotive, telecom, banking, technology, pharmaceutical, non-profit).  She focuses on value delivery, end to end process improvement, and operational excellence.  Her approach utilizes a range of tools and techniques (Lean, performance and process management, communications) designed to unleash a team or organization’s people to deliver sustainable and continuously improving results.  Ýr joined Shell International in August in The Netherlands in August 2012 as a Senior OE/CI Deployment Lead in the global Process Leadership team.  She is accountable for driving continuous improvement, an efficiency mind-set, and operational excellence across the enterprise, with the aim of accelerating business value.

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Adam Gwinnett   

Adam Gwinnett
Head of Digital Architecture & Cybersecurity, Digital Change Directorate
HM Courts & Tribunals Service

As Head of Digital Architecture, Adam Gwinnett is responsible for building the HM Courts & Tribunals Service’s new in-house Digital capability.   As part of the role, Adam owns the Digital Change technology roadmap and provides hands-on leadership in the development, operation and ongoing improvement of a complex, transformational digital service serving millions of users.  Adam has a background in contract/commercial law with a strong focus on IT support provisioning, allowing him to lead on the procurement and management of IT service agreements as well as drive best value service provisioning for a diverse user base.  

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Filip Hendrickx   

Filip Hendrickx
Business Architect Meets Innovator
altershape, Belgium


After 10 years in business consulting and a prior 10 years in software engineering and research, Filip Hendrickx founded altershape to help established organisations become corporate start-ups. Filip helps altershape’s customers to define and establish their long-term vision, through short term improvements and innovations. To do this, he follows a structured yet pragmatic approach, by bridging Business Analysis with lean start-up and innovation techniques. Filip is also an active member of the IIBA Brussels chapter. Follow Filip on Twitter: @filiphdr.

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Vasileios Kospanos   

Vasileios Kospanos
AVP - GENPACT Digital, Marketing Leader
PNMsoft

Vasileios Kospanos is a Marketing Manager and a software technologist, focusing on IoT, Customer Experience, EA & BPM, and Case Management. During his 10-year long marketing journey he was worked with many household brands such as AutoNation, Portugal Telecom, Royal Academy of Dance, and Birkbeck College among others, on storytelling and communicating Business Transformation initiatives.

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Steven Lewandowski   

Steven Lewandowski
Signavio Customer Success
Signavio


In his leading role in Customer Success at Signavio, Steven Lewandowski works with companies of all industries to implement change and gain the full potential from their Business Transformation projects and solutions. Steven ensures a long-lasting relationship with Signavio's biggest clients, supporting them in achieving maximum value from their investments through his experience and expertise. He began his career in IT projects and software engineering then expanded his expertise through business intelligence consultancy before landing at Signavio.

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Dr Claudia Michalik   

Dr Claudia Michalik
Programme Manager Treasury
Associated British Foods, UK

Claudia Michalik is an accredited Programme Manager, Prince2 Practitioner, Lean Six Sigma Belt and qualified accountant, with over 15 years’ experience in the financial services sector. Usually delivering major Finance transformation programmes within Banking, she is currently working on a large-scale programme to implement a treasury management system in the Food Processing and Retail industry. She is especially interested in the value that innovation and technology add as enabler for successful business change. Claudia holds master degrees in Business Administration and Science and a PhD in Innovation & Technology Management from international alma maters.

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Marco Nardello   

Marco Nardello
PhD Student
Aalborg University

Marco Nardello is former consultant in IT Strategy now working on an industrial PhD with QualiWare and Aalborg University's Smart Production Initiative (http://www.smartproduction.aau.dk/ ). Now based in Denmark his research focus is on Enterprise Architecture for digital factories. The principal areas of focus include Industry 4.0 reference models, the development of implementation methodologies for Industry 4.0, the application of models and methodologies in test and real world environment. Companies part of the MADE (http://en.made.dk/) program will collaborate on the case studies. Marco published a paper on assessing Enterprise Architecture teams contribution to organizational innovation. He holds a MSc degree in Software Engineering from the IT University of Copenhagen and a BSc in IT security from Universita' degli studi di Milano. Follow Marco on Twitter: @MarcoNardello

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Chris Potts   

Chris Potts
Corporate Strategist and Author
Dominic Barrow

Chris Potts works with people around the world as a hands-on practitioner and mentor, driving organizational excellence at creating value from change.  He has over 25 years’ experience in Corporate Strategy, Enterprise Architecture, and Investment Portfolio Management. He is a popular and inspirational speaker, chairs EA conferences, leads intensive seminars, and delivers conference keynotes worldwide.  He has also delivered guest lectures at New York University, City University London, and the IT University of Copenhagen.  Chris is the author of a trilogy of business novels: “FruITion”, RecrEAtion” and “DefrICtion”. Follow Chris on Twitter: @chrisdpotts.

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Adrian Reed   

Adrian Reed
Principal Consultant
Blackmetric Business Solutions Ltd, UK


Adrian Reed is a true advocate of strategic analysis and innovation.  In his day job, he acts as Principal Consultant and Director at Blackmetric Business Solutions where he provides Business Analysis consultancy and training solutions to a range of clients in varying industries. Adrian is Immediate Past President of the UK Chapter of IIBA and he speaks internationally on topics relating to strategy, problem solving, analysis and business change. You can read Adrian's blog at http://www.adrianreed.co.uk. Follow Adrian on Twitter @UKAdrianReed.

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Menaka Shanmugavadivelu   

Menaka Shanmugavadivelu
Business Analyst
Aviva Health, UK

Menaka Shanmugavadivelu has been working for multiple insurance organisations in the roles of Business Analyst and Project Manager for more than 13 years. She is passionate about delivering business solutions that contribute to the profits of the organisation.  Following her graduation in Computer Technology, she went on to gain her MBA.  Outside of her professional work she loves spending time with her family, and is interested in both personal and professional mentoring and coaching.  Follow Menaka on Twitter: @mptwitts.

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Jef Staes   

Jef Staes
jefstaes.com


Jef Staes is an authority on learning processes, innovation and culture change. With 25 years of professional experience (GTE Atea / Siemens), he currently assists CEO’s and managers to find a comprehensive answer to the changing dynamics of today’s market. Jef Staes answers a crucial question: “Why don’t organisations learn and innovate fast enough?”.  As an author, speaker and expert, he not only awakens people, but also presents them with a unique concept to guide them through the necessary changes. He is a passionate and inspirational keynote speaker. His story is a guaranteed eye-opener and his thoughts on the future of business and education inspire many. With striking metaphors, he tackles the most fundamental issues organisations struggle with.  Follow Jef on Twitter: @jefstaes.

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Dr. Salman Taherian   

Dr. Salman Taherian
Global Head of Data Innovation
Reed Exhibitions Ltd.   

Salman Taherian heads the data-driven innovation function of Reed Exhibitions. Leading teams of data scientists and data practitioners, he identifies and manages initiatives that drive customer and business value. Previously, he headed a tech start-up company, Kasra, founded in Cambridge (UK) which delivered data-driven solutions for diverse industries. He has a strong technical background in systems design, and pioneered an event-driven middleware solution for 21st century applications as part of his PhD from Cambridge University.

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Tom Verweijen   

Tom Verweijen
Group Portfolio Manager
Test-Aankoop/Test-Achats, Part of Euroconsumers

Tom Verweijen is portfolio manager at Test-Aankoop / Test-Achats, a Belgian consumer rights organization. Previously, Tom worked for 15 years as a business process management consultant and business analyst. In his current position, he supports the organization in the definition, execution and follow-up of the strategy. He is also responsible for a team of Business Architects.  Follow Tom on Twitter: @bacommunity.

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