IRM UK















Conference Day 2 & Exhibits - 30 September 2009
08:00–09:00   REGISTRATION
09:00-09:45 KEYNOTE Bringing Technology and Business Together During a Time of Recession
Paul Coby, CIO and Head of Financial Shared Services, British Airways
09:50-10:35 KEYNOTE Defining Professionalism for Business Analysis: Why it needs to be better recognised and what the future looks like
David Clarke, Chief Executive, BCS
10:35-11:05   Networking Break & Exhibits

11:05-12:00

Track 1  Being A BA In An Innovation Driven Environment
Chris Marshall, Principal Architect, AstraZeneca

11:05-12:00

Track 2 

Imagining The Future And Making It Happen
James Archer, Business Analyst & Programme Manager, Royal Borough of Kensington & Chelsea

12:05-12:50   Decision Effectiveness in the Business
Dr Simon Smith, Chief Architect, Salamander
12:05-12:50   Concurrent Sponsor Session TBC
Details to be confirmed
12:50-14:10   Lunch, Exhibits, & Qualification Clinics

14:10-15:05

Track 1 

From Business Analyst To Business Architect
Chris Potts, Corporate Strategist, Dominic Barrow

14:10-15:05

Track 2 

Panel Discussion On "Establishing a BA Community"
Facilitator: James Archer, Business Analyst & Programme Manager, Royal Borough of Kensington & Chelsea
Steve Danby, Business Architect, Prudential
Angela Mitchell, Director, Deloitte
Simon Ward, Verizon
Simon Hartley, Skandia
15:05-15:35   Networking Break & Exhibits
15:35-16:30 Track 1  Coherent Business Change – Forget The Job Titles; It's The Results That Matter!
Debbie Paul, Managing Director, AssistKD
15:35-16:30 Track 2  Participative Analysis And User-Centred Design
Nick de Voil, Director, De Voil Consulting

16:35-17:05

 

Conference Closing Panel Discussion
Martyn Wilson, IIBA
James Archer, IIBA

 

Wednesday
30 September
09:00-09:45

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Keynote: Bringing Technology and Business Together During a Time of Recession
Paul Coby, Head of Financial Shared Services, British Airways

Paul Coby, CIO of British Airways, is the BA Director responsible for technology, IT enabled business change and financial shared services across the airline. Paul’s business principle is – ‘there are no IT projects, only business projects’. Over the last seven years he has reduced the cost of running BA’s IT operation by 45%, enabling the Airline’s investment in industry revolutionising ‘customer and employee enabled’ systems. BA’s successful IT investments include the award winning ba.com with on-line check-in. Paul will discuss how he is bringing technology and business together during these difficult times.
Featured Speaker
Paul Coby

Paul Coby
CIO and Head of Financial Shared Services
British Airways

To Speaker's Bio

 

Wednesday
30 September
09:50-10:35

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Keynote: Defining Professionalism for Business Analysis: Why it needs to be better recognised and what the future looks like
David Clarke, Chief Executive, BCS


The extent to which lives are underpinned by advances in the IT industry was not imagined even a quarter of a century ago and this growth in the IT industry has brought, and continues to bring, changes and development for the IT profession. Business Analysis sits at the epicentre of UK plc’s ability to adapt, innovate, survive and generate future success.

IT drives innovation in business, government and society so is crucial in maintaining the position of the UK as a global economic power; it is IT Professionals who are at the centre of this revolution. The result is that the scope of the IT profession is now much broader. The IT profession has moved from its traditional role of technical solution provider to become a full transformation partner within the organisations that it serves. Business analysis is pivotal for the standing of IT as the whole profession is being judged on business outcomes. BCS sees no reason why IT should not be viewed on a par with the other business focussed professions and respected as such.

Featured Speaker

David Clarke

David Clarke
Chief Executive
BCS

To Speaker's Bio

TWO CONFERENCE TRACKS
Track 1
The Role Of The Business Analyst And How We Deliver Business Value
Track 2
Business Analysis Tools And Techniques
 11:05– 12:00 CONCURRENT SESSIONS

Wednesday
30 September
11:05-12:00

Track 1

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Being A BA In An Innovation Driven Environment
Chris Marshall, Principal Architect, AstraZeneca

The innovation driven environment provides a special challenge to the Business Analyst as the business and IT systems needs must mature in parallel. BAs need to engage very early in the business thought process, as they must be able to understand both what the business is doing and where it is heading. The role of the BA is maintaining vision whilst allowing the business to explore the full gamut of options available; whilst the key to success is about delivering business effect and not creating rigorous lists of business requirements. Find out from this presentation
  • How to demonstrate value by tracking business needs through to solution requirements.
  • Forward chaining and backward chaining ways the requirements can change.
  • How to manage your reference group.
  • When to let go!
Featured Speaker
Chris Marshall

Chris Marshall
Principal Architect
AstraZeneca

To Speaker's BIO

 

Wednesday
30 September
11:05-12:00

Track 2

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Imagining The Future And Making It Happen
James Archer, Business Analyst & Programme Manager, Royal Borough of Kensington & Chelsea

Looking at how innovative business solutions are central to the Royal Borough of Kensington and Chelsea's mission to be the "smartest" council. Case studies will include Integrated Children's System (ICS) and the electronic monitoring of Home Care which tackles the problems exposed in Panorama's programme "Britain's Home Care Scandal".

Most of the IT solutions used for the ICS have been described as a "burden" to Social Workers struggling in bureaucracy and tied to their computers for up to 80% of their working hours. The Royal Borough of Kensington and Chelsea built an ICS that has been "designed by Social Workers for Social Workers" and praised in parliament during a debate into the death of baby Peter.

  • These are some of the keys to the successful gathering and management of requirements through to realising the benefits that will be demonstrated in this talk:
    • Understand the work before deciding on a solution.
    • Define measurable goals at the start.
    • Trace every requirement back to your goals
    • Define a requirements strategy that fits the project.
    • Use your requirements to shape the business as well as create your solution
Featured Speaker
James Archer

James Archer
Business Analyst & Programme Manager
Royal Borough of Kensington & Chelsea

To Speaker's Bio

 12:05 - 12:50 CONCURRENT SESSIONS 

Wednesday
30 September
12:05-12:50

 

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Decision Effectiveness in the Business
Dr Simon Smith, Chief Architect, Salamander

To deliver its objectives, any organisation needs continually to plan, communicate and monitor the way it operates and performs. This in turn poses a need for confident, evidence-based decision making across the enterprise; which in turn poses a need for effective understanding of the current situation, the future options, and the implications of adopting each of those options.

The “Enterprise Business Architecture” response to this challenge is to establish a model that enables the business or any of its functions or programmes of activity to be viewed from different angles. Synchronised with available sources of information from across the organisation, the model enables decision makers at all levels to reason about the options, implications and trade-offs available, and hence to make confident, evidence-based choices.

Enterprise Business Architecture software is currently used to powerful effect by both Government and Industry. The approach has been demonstrated to be capable of yielding significant cost savings through common understanding and consequent improved decision making, in addition to reducing projected delivery timescales.

This session will summarise the underlying principles of enterprise business architecture, and look into how the approach is working in practice to improve the key processes of decision making, performance management and business change.

Featured Speaker
Dr Simon Smith

Dr Simon Smith
Chief Architect
Salamander

To Speaker's Bio

 

Wednesday
30 September
12:05-12:50

 

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Sponsor Session TBC
Details to be confirmed

 14:10 - 15:05 CONCURRENT SESSIONS

Wednesday
30 September
14:10–15:05

Track 1

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From Business Analyst To Business Architect
Chris Potts, Corporate Strategist, Dominic Barrow
As the Business Analysis profession develops and matures, we are seeing an increasing overlap with the emerging and all-important Business Architecture domain of true Enterprise Architecture. The new breed of Business Architect is more likely to come from Business Analysis than, for example, Technology Architecture.

The opportunity is growing for Business Analysts to enhance their roles in Corporate and Business Strategies, by stepping into the role of Business Architect. In his customary thought-provoking way, Chris will explore whether a Business Architect is the same as a senior Business Analyst, and what it takes for a BA (Analyst) to become a BA (Architect)?

  • The emerging role of the Business Architect
  • Is a Business Architect the same as a senior Business Analyst?
  • How to become a Business Architect
  • Shaping the future of Business
  • Personal experiences, and lessons learned
Featured Speaker
Chris Potts

Chris Potts
Corporate Strategist
Dominic Barrow

To Speaker's Bio

 

Wednesday
30 September
14:10–15:05

Track 2

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Panel Discussion On "Establishing a BA Community"
Facilitator: James Archer, Business Analyst & Programme Manager, Royal Borough of Kensington & Chelsea
Steve Danby, Business Architect, Prudential
Angela Mitchell, Director, Deloitte
Simon Ward, Verizon
Simon Hartley, Skandia

There is no right way to go about establishing and strengthening your BA Community, but it is something that many organisations need to be focusing on. In this "Question & Answer" session, four leaders of BA Communities will share insights into the successful (but different) approaches they have adopted in establishing a BA community within their organisations.
Featured Panellists
James Archer

James Archer
Business Analyst & Programme Manager
Royal Borough of Kensington & Chelsea

To Speaker's Bio

   
Steve Danby

Steve Danby
Business Architect
Prudential

To Speaker's Bio

   
Angela Mitchell

Angela Mitchell
Director
Deloitte

To Speaker's Bio

   
Simon Ward

Simon Ward
Verizon

To Speaker's Bio

   
Simon Hartley

Simon Hartley
Skandia

To Speaker's Bio

 15:35 - 16:30 CONCURRENT SPONSOR SESSIONS

Wednesday
30 September
15:35–16:30

Track 1

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Coherent Business Change – Forget The Job Titles; It's The Results That Matter!
Debbie Paul, Managing Director, AssistKD
Is business analysis the same as requirements analysis? Where does business process improvement fit in? What is business change and who does it? Why do some BAs stay away from IT while others embrace it? There are so many terms and job titles that either compete for the same area or have overlapping responsibilities. In some organisations, work that should dovetail is done separately with little communication – what is the danger of this approach and why does it happen?

This session examines these questions, and others, and places them in a reasoned context that reaffirms the overall objective – to develop organisations that operate efficiently and coherently.

Featured Speaker
Debbie Paul

Debbie Paul
Managing Director
AssistKD

To Speaker's Bio

 

Wednesday
30 September
15:35–16:30

Track 2

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Participative Analysis And User-Centred Design
Nick de Voil, Director, De Voil Consulting

One sign of a maturing discipline is that sub-disciplines are constantly emerging and crystallizing in their own right. As these new disciplines acquire their own distinctive terminology and literature, there is a danger that areas of legitimate overlap with related sub-disciplines may become obscured, and the potential for cross-fertilisation of ideas may be ignored, to the detriment of the overall discipline's progress. This presentation will argue that this scenario has to some extent occurred with business analysis and related fields. In particular, we will look at the ideas and techniques that business analysts can learn from practitioners of User-Centred Design, which is more commonly associated with User Experience Design and Human-Computer Interface Design. Topics will include:
  • Participatory Design
  • Ethnography
  • Contextual Design
Featured Speaker
Nick de Voil

Nick de Voil
Director
De Voil Consulting

To Speaker's Bio

 16:35 - 17:05 Conference Closing Panel

Wednesday
30 September
16:35–17:05

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Conference Closing Panel Discussion
Martyn Wilson, IIBA
James Archer, IIBA

 

Featured Panellists
Martyn Wilson

Martyn Wilson
IIBA

To Speaker's Bio

   
James Archer

James Archer
IIBA

To Speaker's Bio

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