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James
Archer
Business Analyst & Programme Manager
Royal Borough of Kensington & Chelsea |
James Archer is a practicing
Business Analyst and Project Manager working for the
Royal Borough of Kensington and Chelsea defining innovative
solutions for both Adult and Children’s Social
Care. He is the Events Organiser of the UK Chapter of
the International Institute of Business Analysts (IIBA)
which is playing in a key role in developing the professionalism
and recognition of the importance of Business Analysis.
James has 20 years ICT experience mainly in the public
sector. He speaks and teaches on various aspects of
Business Analysis to organisations across the UK including
running popular workshops at the Government IT Profession
Conference. He is a co-founder of the Business Change
Special Interest Group of the BCS.
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Tony
Bidgood
First Utility |
Tony Bidgood is an experienced
business and IT consultant with a background in requirements
capture, business and service architectures, and BPM.
He recently started a new role at First Utility, involving
business change, particularly continuous improvement
and process design. With many years’ experience
of achieving change in various sectors including financial,
utilities, manufacturing, logistics, software and services,
he often acts as a bridge between Business and IT, and
has excellent communication skills.
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Michael
Brown
Principal, Michael Brown Training
|
Michael Brown has been
a training consultant for 12 years. He runs training
courses, seminars and conferences in mainly blue chip
organisations around the world. His specialist area
is behavioural analysis, with a particular emphasis
on Conflict Handling.
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Dr.
Franco Civello
Principal Consultant
RDF Group
|
Dr. Franco Civello is
a Principal Consultant at RDF. As a lead analyst Franco
has contributed to the success of many high-profile
projects across multiple industry sectors. After a distinguished
academic career, which saw him publish and present his
work internationally on object-oriented software engineering,
Franco now specialises in assisting organisations wishing
to make a smooth transition to new methods and technologies.
Most recently he has been focusing on Enterprise Modelling
for Service Oriented Architectures whilst also pioneering
the Model Driven Development paradigm: where models
'are' the application and the Business Analyst can be
the provider of a complete solution.
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David
Clarke
Chief Executive
BCS |
David Clarke is Chief
Executive of BCS, the professional body for Information
Technology and related disciplines in the UK. In addition,
BCS is the qualifying body for Chartered IT Professionals
(CITP) and as such, David is ideally placed to suggest
how the discipline of Business Analysis can raise its
profile as a respected profession for the future. David
has been instrumental in moving the profession forward,
particularly in the areas of raising professionalism
and widening the scope of the discipline to incorporate
the role that IT plays in driving and enabling effective
business change.
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Paul
Coby
CIO and Head of Financial Shared Services
British Airways |
Paul Coby, CIO of British
Airways, is the BA Director responsible for technology,
IT-enabled business change and financial shared services
across the airline. Paul’s business principle
is – ‘there are no IT projects, only business
projects’. Paul joined the Civil Service in 1978
and having been seconded to IBM in 1983, held several
senior civil service positions, including Private Secretary
to the Secretary of State for Transport. Paul was asked
to join British Airways in 1997. This January, he took
over responsibility for financial shared services, property,
business metrics and the application of Lean process
across the airline. Paul is also Chairman of the e-Skills
UK CIO Board. E-Skills UK works with employees, educators
and government to transform IT skills at all levels
and ages in the UK economy and society. Additionally,
Paul chairs SITA, which is owned by the Air Transport
Community and provides network services and IT solutions
in 220 countries across the world.
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Steve
Danby
Business Architect
Prudential |
Steve Danby joined the
Prudential over 20 years ago as an OM (Organisation
Methods) Analyst after initially working in local government.
Since that time he has worked in a series of roles and
parts of the organisation - almost exclusively in change.
Steve has been in Business Analysis for 14 years and
amongst a number of projects has played a lead role
in the launch of PruHealth and in Pru's recent research
into the future of its inherited estate. Since 2003
(under the title "Competency Manager") Steve
has been responsible for the management and development
of Prudential's Business Analyst team.
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Lawrence
Darvill
Certes
|
Lawrence Darvill is the
mainstay of Certes Analysis Resources a recruitment
company that provides a rounded approach to it's work
within the Business analysis discipline. In addition
to his "bread and butter" recruitment work
Lawrence established the newsletter "Analysts Anonymous"
in 2003 (a free publication aimed at providing a practical
digest on current BA thinking). The newsletter now boasts
over a 1000 subscribers with edition 14 due out in May.
More recently Lawrence organised a series of "BA
Management" forums offering those leading other
Business Analysts the opportunity to swap ideas on best
practise in an area where so little established material
exists. He speaks then from 6 years work at the heart
of the profession and dealings with over 100 organisations
and their varying approaches to building business analysis
capability
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Nick
de Voil
Director
De Voil Consulting |
Nick de Voil is a certified
management consultant with over 20 years experience.
He is the founder and managing director of De Voil Consulting,
a UK-based e-business consultancy. The firm helps organizations
automate their business processes using the Internet,
with a particular focus on the possibilities offered
by Web-based collaboration tools. Nick s work as a business
analyst in the financial and public sectors has encompassed
many areas including requirements elicitation, requirements
definition, systems analysis, systems evaluation and
systems testing. He has delivered projects for organizations
including the British Library, BT, Cambridge University,
Channel 4, Sky Television, and UBS. His current research
interests centre on the intersection of requirements
engineering, project management and human-computer interaction.
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Steven
Forbes
Managing Director and Principal Consultant
Forbes-Hewitt Ltd |
Steven Forbes is the
Managing Director of Forbes-Hewett Limited, a consultancy
and training company providing services within the health,
social care, supported housing and voluntary sectors.
He is also Chief Executive of People and Community,
a Community Interest Company, established to provide
care and support services for adults. Steven has worked
for over 20 years in the health, housing, social care
and voluntary sectors, developing and managing services.
His previous roles have included regional management
and directorate roles in voluntary sector and local
authority / Primary care Trusts. He established Forbes-Hewett
in 2006, followed with the creation of people and Community
in 2008.
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Keith
Gordon
Principal
Gordon Blain Associates Ltd |
Keith Gordon has been
an independent consultant and lecturer. He retired from
the British Army in 1998, with his last role being the
leadership of the Army s Data Management programme.
He also spent a number of years as an analyst in the
area of the use of computers in education and training.
He has continued to pursue his interest in business
analysis and data management in his consultancy and
training work since he retired from the Army. Keith
is an Associate Lecturer with the Open University and
an examiner for the Information Systems Examination
Board of the British Computer Society in both Business
Analysis and Data Management. He regularly teaches courses
in Business analysis and data management and is a regular
speaker at data management conferences. Keith’s
book “Principles of Data Management: Facilitating
Information Sharing” was published by the British
Computer Society in 2007.
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Elizabeth
Harrin
Programme Manager
Spire Healthcare |
Elizabeth Harrin, BA
MBCS, is the author of Project Management in the Real
World. She also writes the award-winning blog A Girl's
Guide to Project Mangement. Elizabeth is a programme
manager for Spire Healthcare and prior to that worked
extensively in the financial services industry in the
UK and France. Elizabeth is on the editorial board of
Projects@Work and is a founder member of PMI's New Media
Council
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Mark
Harrison
Creative Lead for Technology and Innovation
BBC |
Mark Harrison began as
an Historian, becoming a Fellow of King's College Cambridge
at the age of 24. In 1985 he moved into television,
working for the BBC in Bristol and London as a Director
and Executive Producer. In 1993 he left the BBC to join
the independent sector, but rejoined in 2002 to be first
Head of Arts, and later Head of Multiplatform Production.
While in these roles he has also been the creative lead
for the BBC in production modernisation including for
the Digital Media Initiative and the BBC's new production
centre at Salford, which opens in 2011.
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Simon
Hartley
Skandia |
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Mike
Hendry
Head of Business Solutions
Unum |
Mike Hendry is Head of
Business Solutions at Unum where he leads the companies
Project Managers and Business Analysts. Formally Head
of Testing at both Unum and Legal and General, Mike
has nearly 20 years experience in Business Change disciplines
of Business Analysis, Testing and Project Management.
He is Secretary of the BCS Specialist Group in Software
Testing and is part the team setting up a new BCS Specialist
Group in Business Change.
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Kevin
Johns
Head of Capability
BT Global Professional Services |
Kevin Johns has exensive
experience of implementing IT-led business change in
both line and consulting roles across a range of industries.
He is currently responsible for BT's Professional Services
capability in the UK, including business analysis and
consulting professionals. Kevin also leads change management
assignments of a number of BT's major corporate clients.
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Allan
Kelly
Consultant
Software Strategy |
Allan Kelly helps companies
achieve operational excellence in software development
using Agile methods to improve effectiveness. He is
a specialist in the transition to Agile development
and the ongoing process improvement process which spans
business and technology. He is the author of the book
Changing Software Development: Learning to become Agile
(2008) as well as many journal pieces on Agile, business
and learning. He is currently working on new book of
Patterns for Business Strategy.
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Neil
Maiden
Head of Centre for HCI Design
City University
|
Neil Maiden is Professor
of Systems Engineering and Head of the Centre for Human-Computer
Interaction Design at City University. He has been directing
inter-disciplinary research in requirements engineering
for 15 years and has worked on numerous EPSRC- and EU-funded
research projects including SIMP, NATURE, CREWS, BANKSEC,
SeCSE, APOSDLE and TRACEBACK. He has published over
120 peer-reviewed papers in journals, conferences and
workshops. He is the Editor of the IEEE Software's Requirements
column.
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Chris
Marshall
Principal Architect
AstraZeneca |
Chris Marshall is a Senior
Business Analyst and Principal Information Architect
in AstraZeneca’s Discovery Information Group with
>25 years experience working with Life Science researchers.
The last 11 years he has been at Zeneca and AstraZeneca
through many restructurings of R&D IS groups helping
scientists understand their needs and designing and
delivering business critical systems to manage and share
scientific information. He has been instrumental in
delivering tangible business benefit through close liaison
with bench and management scientists, including delivering
major business change programmes driven by scientific
and IS innovations. Chris’ background is as a
practising scientist with a Ph.D. in Organic Chemistry,
he is a Member of the Royal Society of Chemistry.
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Angela
Mitchell
Director
Deloitte |
Angela Mitchell is a
Director in Deloitte's Technology Consulting practice
and leads the Business Analysis Group. She has a Masters
degree in Business IT Systems and has over thirteen
years experience in information systems consulting.
Angela has worked extensively in the public sector including
the Scottish Government, Dept for International Development
and NHS Scotland. She leads Deloitte's technology work
in the public sector in Scotland. The Business Analysis
group consists of 85 business analysts across all grades
and all UK offices, working across a variety of industry
sectors. Angela is responsible for all aspects of this
group including community building, learning and development,
methods and tools, and talent management.
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David
Oliver
Technical Architect
Scottish and Southern Energy |
20 years in the IT industry with 7 of them as a Technical
Architect with Scottish and Southern Energy who are one
of the largest energy companies in the UK. David
Oliver's career at SSE has involved him in a diverse
range of projects and experiences in renewable energy,
generation, transmission, distribution and supply of electricity,
energy trading, distribution of gas and telecoms. His
key technical specialism are software & solution design,
Microsoft and HP technologies, development technologies
and methodology's and is recognised as a thought leader
in SOA. The Technical Architecture role at SSE is the
first line of technical liaison between business analysis,
business account management and the technical teams (development
and infrastructure) and often acts as interpreter and
guide.
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Debbie
Paul
Managing Director
AssistKD |
Debbie Paul is the
Managing Director of Assist Knowledge Development, a training
and consultancy company specialising in business analysis,
business process change, and solution development. She
has extensive experience in all aspects of business analysis
and business process improvement. Debbie jointly edited
and wrote the best-selling BCS publication, Business Analysis.
Debbie is a regular speaker at business seminars and is
a member of the BA Management Forum, a group formed to
progress the BA internal consultancy role.
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Caroline
Paxton
Head of Client Services
Changefirst Ltd |
Caroline Paxton is a
Director of Change First, a leading change management
consultancy with clients across the UK and internationally.
She has worked widely across the public sector, defence
and private sector industries. Caroline directs change
management training, advisory and methodology assignments
for clients and has undertaken research into change
management across a number of different countries.
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Chris
Potts
Corporate Strategist
Dominic Barrow |
Chris Potts is a world-leading
specialist in corporate strategies for investing in
change and exploiting IT, a writer and award-winning
speaker. He has over twenty years hands-on experience
working with organisations around the world, helping
to formulate and execute their corporate and business
strategies, their enterprise architectures, and portfolios
of investments in change. Chris is an active member
of the International Institute of Business Analysis,
and delivers conference speeches that are founded on
his experiences of working with people worldwide.
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Penny
Pullan
Director
Making Projects Work Ltd |
Penny Pullan developed
the business analysis capability of Mars Incorporated
before she founded her own consultancy, Making Projects
Work Ltd. She also instructs for ESI, based on her fifteen
years experience as a business analyst in fast moving
consumer goods, pharmaceuticals (AstraZeneca) and consultancy
(Logica). Penny's experience ranges from harmonising
business processes globally before the implementation
of SAP, to running an international consortium-led project
to address child-labour issues in West Africa. Her recent
clients include Capital One, National Grid, Cummins,
Pearson, Johnson & Johnson, several UK universities
as well as international charities. Penny has a particular
interest in facilitation applied to projects, including
dispersed projects, and visual aspects of communication.
She chaired PMI s Conference in the UK in 2008. Penny
has a PhD in engineering from Cambridge. She has is
a member of the IIBA and BCS, with professional qualifications
in project management (PMP, PRINCE2, MSP) and facilitation
(Certified Professional Facilitator of the International
Association of Facilitators).
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Judy
Rees
Director
X-Ray Listening |
Judy Rees is a co-author
of Clean Language: Revealing Metaphors and Opening Minds.
She first encountered Clean Language while working as
a senior manager in a new media company, championing
a number of large IT projects, and studying part-time
for a Masters degree. She was immediately struck by
its potential for business applications. Through her
company X-Ray Listening (xraylistening.com)
she now uses Clean Language in interviews and workshops
to help companies discover valuable hidden knowledge
within their customers, staff and other stakeholders,
and teaches others to do the same.
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James
Robertson
Principal
The Atlantic Systems Guild |
James Robertson is a
leading proponent of the principle of introducing creativity
into the requirements process. His controversial article
"Eureka: Why Analysts Should Invent Requirements"
in IEEE Software, has been widely quoted and discussed.
Before becoming a systems engineer, James trained as
an architect and his experience in that profession provides
inspiration for his work on innovation and creativity.
He is co-author of Mastering the Requirements Process,
which introduced the Volere requirements techniques,
and Requirements-led Project Management Discovering
David's Slingshot. His latest book, co-authored with
his fellow principals of the Atlantic Systems Guild,
is Adrenaline Junkies & Template Zombies - Understanding
Patterns of Project Behavior
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Suzanne
Robertson
Principal
The Atlantic Systems Guild |
Suzanne Robertson is
a principal and founder of the Atlantic Systems Guild.
Suzanne is co-author of Mastering
the Requirements Process (Addison-Wesley Edition
2, 2006) a guide for practitioners on finding requirements
and writing them so that all stakeholders can understand
them. Current work includes research and consulting
on the management, sociological and innovative aspects
of requirements. The product of this research is Volere,
a requirements process, template and techniques for
assessing requirements quality, and for specifying requirements.
Suzanne works with organisations to apply innovative
techniques and fresh thinking in all of their systems
development activities. She is author of many papers
on systems engineering. Some of these papers are on
her web site www.systemsguild.com. She also speaks at
numerous conferences and universities. She is a member
of IEEE and BCS and on the board of the British Computer
Society’s Requirements Groups. She was the founding
editor of the Requirements Column in IEEE Software.
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Brian
Shaw
Manager
Deloitte |
Brian Shaw is an experienced
requirements and process analyst, with in-depth experience
of requirements analysis and specification projects
across the UK Public Sector. Brian's most recent experience
has involved defining and assuring requirements for
a large public sector technology transformation programme,
creating the programme traceability model, and leading
the assurance of the system design documentation from
the project development teams.
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Mark
Sinclair
CEO
Quickheart |
Mark Sinclair is CEO
Quickheart Ltd. Previously he was a Board Director of
Saatchi & Saatchi, Chairman of a web production
company and ran his own business consultancy for 7 years.
He has a wealth of experience in the innovative use
of technology to create exemplar customer led experiences
in both the Public and Private sectors, is a regular
speaker at conferences and is a highly accomplished
facilitator of both open and mentored workshops. Quickheart
is a pioneer in applied ethnography – using ethnography
to simplify interactions with customers, providing better
and lower cost services. Clients include HMRC, Dept
of Health, Stockport Council, Leicestershire CC, Capita,
Boots, Carphone Warehouse, HSBC, Orange, Confetti, Sainsbury’s
Bank, Daily Mail, and Lastminute.com.
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Dr
Simon Smith
Chief Architect
Salamander |
Dr Simon Smith has more
than twenty years experience in the IT industry in academic
and industrial research and consultancy. He joined Salamander
in 1998 as a consultant with responsibility for implementing
support for industry methods for business performance
improvement across commercial and public sectors. He
has a strong background in methods research and development,
software and solutions development. He combines consultative
engagement ways of working with in-depth experience
in enterprise architecture gained in major banks and
energy companies, commercials systems integrators as
well as MOD organisations and suppliers in the defence
and national security sectors. Prior to joining Salamander,
Simon was a Lecturer in Software Engineering at the
University of Durham, where he managed research in evolutionary
software architectures, business requirements and knowledge
management funded by EPSRC, BT, ICI and BAE.
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David
Taylor
David Taylor Associates |
David Taylor is the leading
global authority on leadership and his clients include
Coca Cola, BP and Abu Dhabi Government Services. He
is the acclaimed author of the global best selling trilogy
‘Naked Leader’ books, now published in over
150 countries and in 30 languages. He is the first Business
Ambassador for The Prince’s Trust, the Honorary
Professor of Leadership at Warwick Business School,
and Chairman of Woking Football Club. David has a driving,
positive passion for True Business Leadership –
to liberate the ambition, energy, and awesome powers
that lie deep within us all, enabling people, teams
and organisations to be the very best that they can
be, at every level. He is a powerful, persuasive and
passionate speaker. He has the extraordinary ability
to strip away uncertainty and doubt, and conclusively
show that everything we need to be successful, we already
have. He combines a stimulating, entertaining style
with real, no-nonsense case studies, stories and solutions.
He is one of the most exciting, dynamic and professional
speakers in the world. By taking the very best thinking
in leadership and business achievement, and bettering
it, David has developed the foundational keys for success.
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Paul
Turner
Director
Business & IS Skills |
Paul Turner FBCS is a
Director of Business IS Skills and Assist Knowledge
Development. He specialises in the provision of training
and consultancy in the areas of Business Analysis and
Systems Development and was invited by the BCS to provide
the Foreword for their best selling book on Business
Analysis. Paul has been involved with the IIBA UK Chapter
since its inception and presented at both the very first
IIBA event in the UK and at its first regional event.
He is a SFIA accredited consultant having contributed
the skills components related to Business Analysis contained
in the latest release of this competency framework.
In addition Paul has a particular interest in how the
job role profiles of Business Analyst, Project Manager
and Developer change in an Agile environment.
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Simon
Ward
Verizon |
Simon Ward has 21 years
experience in the IT industry. He spent 15 years as
a Business Intelligence consultant with various consulting
organisations, including running his own business (Coopers
& Lybrand, KPMG, Microgen, Tumbleweed Communications).
He has spent the last 6 years in the IT Programme Management
Office at Verizon Business. For the last 3 years he
has managed the IT Business Engagement & Analysis
Team. This group provides a resource pool of expert
business analysts to support key projects. Simon is
a strong advocate of the business analyst role and is
active in increasing competency in this key area. He
has built up a global business analyst community with
over 100 members that span IT and non-IT functions across
Verizon.
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Martyn
Wilson
IIBA |
Martyn Wilson is the
President of IIBA® UK Chapter and the IIBA®
Regional Director for Europe & Middle East. Martyn
specialises in new business development, troubled business
areas, and information management & systems. Originally
from the building & construction industry, now works
across a range of market sectors providing business
improvements consulting through a number of companies
he formed over the last two years. He has extensive
experience in new company start-ups, business strategy
development, organisation change, and new product development
and marketing.
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