Conference Speakers
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Paul Allen is a Principal Consultant with Strata Software. He has earned international recognition for his pioneering work in the application of service-oriented architecture (SOA) to achieve practical business value. Currently he is assisting companies with business-IT alignment, specifically with respect to demand management and the wider organizational landscape of business strategy, enterprise architecture, governance, adoption planning, and organization change management. With more than 35 years' experience in most areas of IT, he has held technical leadership positions at Select Software Tools, Sterling Software, CA, and Everware-CBDI. Paul also continues to work within Cutter Consortium's Business-IT Strategies practice, producing numerous market bulletins and executive reports on topics ranging from quality of service to business capabilities. He is a prolific author and a frequent speaker at industry conferences worldwide. Session: |
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James Archer is a practicing Business Analyst and Project Manager working for the Royal Borough of Kensington and Chelsea defining innovative solutions for both Adult and Children's Social Care. He is the Events Organiser of the UK Chapter of the International Institute of Business Analysts (IIBA) which is playing in a key role in developing the professionalism and recognition of the importance of Business Analysis. James has 20 years ICT experience mainly in the public sector. He speaks and teaches on various aspects of Business Analysis to organisations across the UK including running popular workshops at the Government IT Profession Conference. He is a co-founder of the Business Change Special Interest Group of the BCS. Session: |
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Robert D. Austin holds the Chair in Management of Creativity and Innovation in the Department of Management, Politics, and Philosophy at Copenhagen Business School (CBS), and serves as Faculty Chair of "Delivering Information Services," the executive program for Chief Information Officers (CIOs) at Harvard Business School. He is also a Fellow and Director of the Cutter Consortium. He is considered an international authority on IT, innovation, and performance management, and regularly speaks on and advises multinational firms in these areas. Session: |
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David Avis - Lead a team of Analysts who lead and control BAU and SI changes made to the Banks Branch Systems. Working with both Agile development techniques (over the last 24 months) and traditional waterfall approaches. Session:
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Miles Barker has 20 years' experience as a BA and systems development practitioner across all stages of the project lifecycle. His specific interests are Requirements Modelling and Prototyping, managing projects for best benefits, and developing a learning curriculum that meets the specific needs of the BA profession. As global lead for BA learning and development at a leading global investment bank, he has worked to integrate in-house professional frameworks, SFIA, and the IIBA competency model with training and certification paths across three continents. His focus includes integration of BA training with wider professional development trends. Miles is a Director of the UK Chapter of the IIBA and a reviewer of V2 of the IIBA competency framework. He has also lectured on the BA module of UCL's MSc in Financial Computing. Session: |
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In June of 2009, Kathleen Barret became the full-time President and CEO of International Institute of Business Analysis (IIBA) after having held the role as a volunteer since the organization's inception in October 2003. IIBA®, a professional association for Business Analysts, focuses on defining and enhancing the Business Analysis Body of Knowledge® (BABOK®) and implementing a certification program for qualified practitioners. With over 25 years of experience in information technology, Kathleen has held many roles including most recently, managing offshore software development work for a large financial service organization. Her involvement in the field of business analysis began when she was asked to create a centre of competency for BAs for her company. She is experienced in CMMI and benchmarking, and through her many years of consulting, brings cross industry knowledge to her role at IIBA. Session: |
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Sean Blezard - Head up all Agile product development for the UK Retail Bank division. Sean's been working with Agile for the past 13 years in various organisations and has really driven adoption of Agile in the bank. Session:
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James Cadle has worked in the management services field for 35 years and in business analysis for most of those. After working for London Regional Transport, he moved to the private sector and Sema Group (now Atos Origin) where he managed projects in a variety of environments. For the last 15 years, James has combined training and consultancy work with authoring a number of books on business analysis and project management. James is a chartered member of BCS, a full member of APM and also a BCS/ISEB oral examiner in business analysis and systems development. Session:
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Katherine Champion has experience as a personal development and technology trainer before moving into IT development and project delivery. She has gained valuable and extensive experience as an IT consultant and facilitator (project delivery, functional and business analysis) over a period of 24 years. She has delivered strategic and tactical solution within various vertical business sectors (finance, telecommunications, public sector companies, media and distribution and logistics supply chain). Katherine has worked as a consultant at IBM, South African Breweries, Standard Bank South Africa, EDS, Hutchison 3G, ATT, Keane Ltd, BBC and Network Rail. She currently fulfils a lead business analyst role at Network Rail being engaged from the Business Engagement phase through to the implementation phase using different agile methodologies to deliver projects within her remit. Katherine has written two whitepapers for Network Rail on how to approach project delivery within their Information Management function and how to leverage Oracle eBusiness applications to deliver benefits to their Financial Shared Services business function and improve supplier engagement. Session: |
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John Cheesman is a Principal Consultant with Strata Software, a specialist in business-IT alignment solutions and services. John specialises in business analysis, software specification and process-improvement, with a particular focus on pragmatic tool support. In former roles, John was European CTO for WebGain, and ran the UK Labs for Sterling Software's tool division. John is a regular speaker and author on business analysis, process modelling and specification techniques. Session: |
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Nikita Chtcheglov has been an active Business Analysis consultant and coach for several years. He has worked for major French organisations such as AXA, PagesJaunes (French Yellow Pages), etc. putting in place good practices and techniques for successful business and user needs elicitation as well as accurate specifications. He has been involved as a Business analysis consultant and coach in projects going from 10 to more than 5000 person/days in the domains of insurance and advertising. His experience brought him relevant expertise in requirements engineering, and quantitative management thus contributing to the delivery of successful projects fulfilling the needs of the end users. Session: |
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Wes Curtis is a BBC 'lifer' and has been fortunate to work in most parts of the organisation. Previously Head of Technology for Television, he was recently appointed as Head of the BBCs Internal Technology Consultancy. The last time Wes worked on Question Time, Sir Robin Day was in the chair... Session: |
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Joseph Da Silva has been a Business Analyst for over 10 years, working on major business change projects for the likes of IBM, Virgin Media and now Skandia. His current role at Skandia involves heading up the Business Consultancy practice within the Business Analysis team which focuses on cross-functional feasibility and enterprise analysis, as well as process and quality improvements. He is a keen musician, runner and football fan Session: |
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Lawrence Darvill provides a recruitment and resource management service dedicated within the Business Analysis function. He has advised on building role profiles and career development frameworks and is privy to the inner workings of over 100 BA teams in the UK. In addition he has charted the progress of many career minded analysts and their progress into operational management and indeed board level appointments. Much of Lawrence's findings have been published in the newsletter - "Analysts Anonymous" which is distributed on a quarterly basis as a free digest to the UK BA community. In sum his experience provides a very practical insight to industry wide accepted practice. Session: |
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Bruce Davis is a freelance ethnographic researcher and entrepreneur who works with small and large businesses to apply cultural insights to the creation of brands, products and services. Over the last 10 years he has worked with many companies in the UK and around the world, such as Vodafone, egg, Unilever, Bacardi and Boots. Bruce was also a co-founder of www.zopa.com, the world's first social lending exchange, the creator of Monkey Shoulder (the first ethnographically inspired whisky) and has also worked extensively in the public sector exploring issues as diverse as attitudes to taxation and personalisation of social care. Session: |
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After early roles as an army officer and Logica, Nick Denning formed Strategic Thought in 1987, growing the business to a 100 man products and services company floated on AIM in 2005. The company grew as a specialist services company resolving major performance problems with Ingres RDBMS, then selling IBM Websphere Software and services and developing risk management products. This success lead to a floatation on AIM in 2005. Nick stepped down from the board in December 2007 and now leads a team developing solutions in the area of information management, search and exploitation. The focus of these solutions is to enhance the effectiveness of people, process and information in a balanced manner to enhance business performance. Nick is a chartered engineer, a Fellow of the British Computer Society, a member of the Worshipful Company of Information Technologists, a member of the IOD and has a diploma in company direction from the IOD. He is also enjoys sailing, skiing and squash. Session: |
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Danielle Downs is a Business Analyst with 5 years' experience in Waterfall (PRINCE2) and Agile (Scrum) environments; having played a key role in Totaljobs Group's transition to Scrum in January 2009. 2005-2007: Multi-Process HR Outsourcing Implementation Analyst with Hewitt Associates, 2007-present: Business Analyst in Technology at Totaljobs Group - primarily focused on developing new and enhancing existing web-based features and functionality. Session:
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Lynda Girvan is an experienced Business Analyst who has over 20 years experience in UK Government and 11 years software Engineering experience in UK Government and Australian Defence. Lynda has specialised as a Business Analysts working in enterprise and strategic modelling and analysis through to product level consultancy and coaching and has solid experience throughout the product development lifecycle including development, system analysis, project management, requirements management and business change. As well as being an active member of the International Institute of Business Analysis she is also an Examiner for the ISEB Business Analysis Diploma on behalf of the Chartered Institute for IT. Lynda also represents her organisation at the IBM VoiCe events for the Requirements toolset and is a reviewer for the E-Skills Business Analysis specialism. Session: |
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EBG Consulting, Inc. principal consultant and founder Ellen Gottesdiener is an internationally recognized facilitator, coach, trainer, speaker, and expert on requirements development, product chartering, retrospectives, agile requirements, and collaborative workshops. As an agile coach and trainer, Ellen helps teams elicit, analyze, and deliver "just enough", "just in time" requirements to achieve iteration and product goals. She delivers training, facilitation, and consulting services globally. Author of two acclaimed books (Requirements by Collaboration and The Software Requirements Memory Jogger), Ellen delivers training, facilitation, and consulting services globally; speaks at industry conferences; writes articles, blogs, and tweets; and is an IIBA (BABOK™) expert reviewer and contributor to the (in progress) agile-BABOK addendum. Her free eNewsletter Success with Requirements offers practical guidance and news, her blog ponders topical ideas and experiences, and EBG's Web site provides a variety of useful practitioner resources. Session: |
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Melanie Green's career started at PA Consulting Group, but her BA career began within the merchant banking industry - Barclays Capital and then Deutschebank, specialising in CRM. This was followed by a move to the South West, where she set up and managed the Business Analysis function for Arval PHH - she dabbled in Project Management at Arval, but yearned to go back to Business Analysis - finding Project Management making her wish her life away! For the past 3 years she has worked at UCAS, setting up and running the Business Analysis function. Over the past year she initiated and led on a project to review of the UCAS customer journeys, and recently led on a project defining the UCAS products and services strategy for the next 5 years. Session: |
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JLP has 29 John Lewis Department Stores and 223 Waitrose branches. With 69,000 employees a turnover in 2008/9 of £6.9bn. The Partnership believes that the commitment of employees (Partners) to the business is a unique source of competitive advantage that has underpinned more than 75 yrs of profitable growth and a reputation amongst customers and suppliers unparalleled in the UK retail industry. Gill Holehouse has worked for JLP for over 9 years and owns the development, support and rollout of JLP's bespoke IT systems development methodology together with its associated training and mentoring services. The development method is in use across all four JLP divisions; 850 IT employees in total. Gill has worked on the development and delivery of JLP's Software Development Process for over 4 years. Gill has over 13 years working experience as a Business Analyst in JLP and a number of other UK blue chip organisations.Session: |
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Christopher Howell (NLP Trainer, Trained Co-Active Coach, PRINCE2 Practitioner, ISEB Project Management Certification) is a senior consultant, coach, and trainer with extensive experience in project management and business analysis in a number of industries. Christopher specializes in the design and delivery of high-level leadership skills and Neuro-Linguistic Programming (NLP) workshops as well as project team coaching. Session: |
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Susanne Kandrup owns The Lime Guild, a company working with knowledge and learning processes in organisations. Susanne has worked extensively in both the private sector as well as the public sector. She has been Director for Global Talent and Leadership Development in LEGO Company. She started and sold her own IT training and consulting company NIVEAU Informatics who serviced IT development and project management throughout Scandinavia. She holds an MBA from Copenhagen Business School in IT and Strategy and a Master of Arts in Psychology from The Danish School of Education, Aarhus University. Session: |
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Professor Kecheng Liu is Director of the Informatics Research Center at Henley Business School, University of Reading. He provides superivsion to PhD and Master students in a variety of on-going projects in various subject fields, including Organisational Semiotics. Prof Liu is a renowned researcher and author in the field of Organisational Semiotics. Session: |
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Allan Kelly helps companies and teams adopt and deepen their Agile practices. His focus is on the management of software development work, including business analysis; product, project and change management, and business strategy alignment. He is the author of "Changing Software Development: Learning to be Agile" and is currently working on a book of business strategy patterns for software companies. Session: |
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Peter Matthijssen is a senior consultant / trainer in the area of business process design and improvement, and business process management. He is a Six Sigma black belt, and gives presentations and training courses on Lean Six Sigma and BPM on a regular basis. Peter is the author of serveral books and publications on LSS (mainly in Dutch), and speaker on conferences like BPM and BPM Trends. Peter has carried out many succesfull consultancy projects at serveral public and private companies, both on BPM and Enterprise Architecture. Session: |
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Chris Matts is programme manager with a strong background in business analysis and development. He uses real options and agile project management techniques (Lean, Theory of Constraints, Business Value) to optimise the delivery of business value whilst effectively managing project risks. He has a Masters degree in Mathematical Trading and Finance and a Masters Degree in Microelectronics and Software Engineering. Currently, Chris is a project manager at UBS. Over the past 14 years, Chris has worked as on derivative risk and trading systems at Royal Bank of Scotland, Derivative Fitch, JP Morgan Chase, BNP Paribas, ThoughtWorks, British Petroleum, Dresdner Kleinwort Wasserstein, Chase Manhatten (Pre Merger) and Robert Fleming. Session: |
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Eilish McLoughlin is an experienced Business Analyst and Project Manager with 20 years industry experience. She has worked on several projects as a Business Analyst, particularly on Information Management projects including Records Management, Document Control, Document Management, Intranets and Portals. Eilish is currently a part time research student, at Henley Business School, supervised by Kecheng Liu. Eilish has been practicing Organisational Semiotics techniques and methods in her current work related projects. Session: |
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Stephen J. Mellor is an internationally recognized pioneer in creating effective, engineering approaches to software development. In 1985, he published the widely read Ward-Mellor trilogy Structured Development for Real-Time Systems, and in 1988, the first books defining object-oriented analysis. Stephen also published Executable UML: A Foundation for Model-Driven Architecture in 2002. His latest book MDA Distilled: Principles of Model-Driven Architecture was published in 2004. He is active in the Object Management Group, chairing the consortium that added executable actions to the UML. He is is now working on the executable UML foundation standard at the OMG. Perhaps surprisingly, he is also a signatory to the Agile Manifesto. Session: |
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Louardi Messai has been in the IT projects industry for more than 20 years. He has been delivering Business Analysis training to the managers of major private and public organisations for more than ten years, sharing his knowledge and best practices in modelling, requirements elicitation, deliverables writing, decision support software, databases, etc. As a senior project manager he successfully took part in over 50 projects going from 5 to over 15000 person/pays, delivering them in time, in budget and fulfilling the needs of all stakeholders. He is a recognised expert in solutions for cost and time cutting and quality enhancement. He has developed a set of good practices and tools for successful business analysis, adopted today by many French organisations (AXA, SAUR France, EDF/GDF, Veolia...) as a recipe for successful projects. Session: |
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Chris Moran is a Principal Consultant with Karona Consulting specialising in software development process, project team mentoring and training in analysis techniques. Chris has over 20 years experience in corporate IT, including Prudential Assurance, Sainsbury's, Tesco, Deutsche Bank, John Lewis and Waitrose. Karona have recently completed a major programme to define and roll out a new software development process across the John Lewis Partnership, centred on UML and Component Based Development, which will be the subject of a talk by Gill Holehouse at this Conference. Session: |
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Debbie Paul, FBCS CITP, is the Managing Director of Assist Knowledge Development, a training and consultancy company specialising in business analysis, business process change and solution development. She has extensive experience in all aspects of business analysis and business process improvement, and is an accredited SFIA consultant. Debbie jointly edited and wrote the best-selling BCS publication, Business Analysis is also the co-author of the recent BCS publication Business Analysis Techniques. Debbie is a regular speaker at business seminars and is a founder member of the BA Management Forum. Session: |
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Penny Pullan developed the business analysis capability of Mars Incorporated before she founded her own consultancy, Making Projects Work Ltd. She also instructs for ESI, based on her fifteen years experience as a business analyst in fast moving consumer goods, pharmaceuticals (AstraZeneca) and consultancy (Logica). Recent clients include Abbott Laboratories, Capital One, National Grid, Cummins Turbo Technologies, BAe Systems, UK universities and international charities. Penny has a particular interest in facilitation applied to projects, including dispersed projects, and visual aspects of communication. She chaired PMI's Conference in the UK in 2008. Her book on facilitating risk management is coming out with Gower in 2011. She feels that facilitation is probably the key skill for business analysts! Penny is a full member of the IIBA and BCS, with professional qualifications in project management (PMP, PRINCE2, MSP) and facilitation (Certified Professional Facilitator of the International Association of Facilitators). Session: |
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Adrian Reed is a Lead Business Analyst who is passionate about the analysis profession. He works for Skandia which is part of the Old Mutual Group, where he has built a reputation for creativity and innovation in his work. Adrian has a strong business analysis background, having worked on a wide range of strategic projects across a variety of business domains, geographies and technologies. Adrian is also a keen speaker, author and blogger. He is an active member of the IIBA, and a member of the team that launched Pragnalysis.com (a site providing a free BA toolkit including templates). Adrian is a true advocate of the analysis profession, and is constantly looking for ways of promoting the value that good analysis can bring. Session: |
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James Robertson is a leading proponent of the principle of introducing creativity into the requirements process. His controversial article "Eureka: Why Analysts Should Invent Requirements" in IEEE Software, has been widely quoted and discussed. Before becoming a systems engineer, James trained as an architect and his experience in that profession provides inspiration for his work on innovation and creativity. He is co-author of Mastering the Requirements Process, which introduced the Volere requirements techniques, and Requirements-led Project Management Discovering David's Slingshot. His latest book, co-authored with his fellow principals of the Atlantic Systems Guild, is Adrenaline Junkies Template Zombies - Understanding Patterns of Project Behavior Session: |
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Suzanne Robertson is a principal and founder of the Atlantic Systems Guild. Suzanne is co-author of Requirements-Led Project Management (Addison Wesley 2005). Current work includes research and consulting on the management, sociological and technological aspects of requirements. The product of this research is Volere, a requirements process, template and techniques for assessing requirements quality, and for specifying requirements. Suzanne works with organisations to apply innovative techniques and fresh thinking in all of their systems development activities. Session: |
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The Telegraph described John as a 'reluctant management guru', a description John accepts as his interest is in changing management thinking, the focus being managers rather than himself. John has pioneered the Systems approach to the design and management of service organisations. Managers who employ his ideas gain improvements that would never be conceived as achievable if proposed in a plan, just one reason why John rejects the idea that any change requires a plan. Change, he argues, is an emergent property; change should be based on knowledge, and knowledge can only be gained by looking at things in a different way. When you study service organisations as systems, he argues, you learn that much of what you believed to be good management is anything but. John has received numerous academic awards for his innovative work. Session: |
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Corrine Thomas has over 20 years of experience as an analyst across a range of industry sectors including Local Government, Healthcare, Telecommunications and most recently Financial services. She is currently Business Analysis Team Manager with Skandia which is part of the Old Mutual Group. In her current role she has contributed to the creation of the business analysis practice that provides business analysis to change programmes across many of the Skandia business functions. This has been achieved through recruitment of staff alongside skills assessment and training programmes for the existing team. Prior to this, she has spent many years based within IT teams working as an analyst on change projects where she has influenced the roles taken by the analysis teams. Session: |
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Emmanuel Treny is currently the EMEA Consulting Director for WebSphere Lombardi Edition. Prior to IBM, Emmanuel joined Lombardi in October 2008 to lead the EMEA Professional Services team. His team is centered on providing customers the help they need to succeed in their BPM projects and process improvement programs, and span the entire BPM lifecycle. Emmanuel has 17 years of experience in the ERP, IM & BPM industry across Europe, including Cap Gemini, Meta4, Plumtree, and most recent BEA where he lead the Business Interaction Professional Services division across Europe. Session: |
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Paul Turner FBCS is a Director of Assist Knowledge Development and Business & IS Skills. He specialises in the provision of training and consultancy in the areas of Business Analysis, Solution Development and IS Consulting skills. Paul has been involved with the IIBA UK Chapter since its inception and presented at the very first IIBA event in the UK. He is an ISEB Chief Examiner and a SFIA accredited consultant having contributed the skills components related to Business Analysis and Requirements Definition contained in the latest release of this competency framework. Paul is also co-author of the recent BCS publication Business Analysis Techniques. Session: |
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Sue Vowler is a best practice methods consultant in the Portfolio, Programme and Project Management community. She is also a pragmatist, a "doer" not a theorist, an expert facilitator and a big fan of using collaborative workshops to deliver change through others. She acted as an "Early Adopter" for PRINCE2®, trialling the method before it went on general release in the mid 1990s, and played a key role in the development of Managing Successful Programmes (MSPTM) and its subsequent refresh in 2007. She is an expert in Portfolio, Programme and Project Management Maturity Models (P3M3) and was a reviewer / contributor to the latest 2008 refresh of the model. She is recognised as one of the UK's foremost experts in Portfolio, Programme and Project Offices (P3O®) and was invited to sit as a member of the ISEB Board on Programme and Project Support Offices at its foundation. This Board provided governance for the introduction of international qualifications in Programme and Project Support. She is lead author for OGC's (Office Government Commerce) P3O® Guidance and acted as Lead Reviewer for OGC and Cabinet Office's recently released Portfolio Management Guidance. Session: |
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Andy Wilkins has more than 20 years' experience helping people, teams and organizations significantly improve their performance. He has delivered more than 450 programs, workshops and coaching sessions for international companies in 11 countries. In 1997, Andy co founded Perspectiv, a research, consulting and training company specializing in the use of creative problem solving, strategy, leadership, and team development methodologies to help change and growth. Before that, he worked for 16 years at international IT companies as director of innovation and change, business unit managing director and director of strategy and marketing. Andy has many years' experience as a visiting lecturer at Cass Business School in London on various MBA and MSc courses on innovation and management. He is currently working with the Business School on the development, launch and delivery of the new master's program in Creativity, Innovation and Leadership, of which Andy is also responsible for developing and running the first module, Creative Problem Solving and Leadership. Andy is researching the leadership approach necessary for dealing with "wicked problems" to help organizations better understand how to get the most from their methods. Perspectiv have a sister company in the USA called ThinkFirstServe Session: |
