Overview

The true value of the Business Analysis skills set lies in the shaping and forming of business change. This track explores how the application of business change techniques can benefit specific areas of the business change life cycle. Sessions include;

How the Business Analyst can Ensure Success within IT-Enabled Business Change Programmes
Paul Turner, Director, AssistKD & BIS Skills
Rooting Business Analysis in Business Strategy
Jack Springman, Head of Corporate Advisory Group, Business & Decision
Planning for Successful Organisational Change
George Bridges, Senior Trainer and Consultant, International Institute for Learning
Handling Risk: How BA's can Engage People to Identify, Own and Manage the Risks of Strategic Business Change
Penny Pullan, Director, Making Projects Work
Customer Experience and Service Design
Nick de Voil, Director, De Voil Consulting
How can we Navigate the Human Elements of Change in Business?
Patricia Kurjata, Director, Frontlook Solutions Ltd
Business Change Implementation
Sue Tan, Chief Executive, Miragroup
Achieving Payback: Managing the Benefits of Change Projects
Graham Spicer, CEO, SolstonePlus & Commercial Director at UK Oracle User Group
James Cadle, Director, Assist Knowledge Development Ltd

Creativity is the process of creating something novel. Innovation is the process of creating something novel and useful." This track combines the theory and practice of creativity and innovation to demonstrate its value in solving business problems. Sessions include;

What is True, what is Real, what is Good? The 3 Questions Business Analysts Should Ask
Frank Buytendijk, Founder, Beingfrank - Strategy and Research
Business Process Mapping: Innovating to Achieve Government Outcomes
Raffaella Recupero, Senior Strategic Designer, ThinkPlace
18 Days that shook the world - Lessons from the Egyptian Revolution in Change and Creativity
James Archer, Business Analyst and Project Manager, Royal Borough of Kensington and Chelsea
A Simple Open Innovation Approach Solves Real Business Challenges
Stephen Clulow, Director of Knowledge and Information Management and Informatics, MedImmune
Creative Collaboration in Temporary Teams
Alison Coward, Director, Bracket
Panel - Why should BA's be Creative and Innovative?
Moderator: James Archer, Royal Borough of Kensington and Chelsea
Panellists: Steve Danby, OM Analyst, Prudential
Clive Holtham, Professor of Information Management, Cass Business School
George Sadler, Business Analysis Practice Manager, RWE npower
Deborah Szebeko, Founder, thinkpublic
Creative Behaviour
David Avis, Lead Business Analyst, Barclays Bank
David Baskerville, Lead Business Analyst, Barclays Bank
Innovation Day at Intel
Alan Gladman, Project Manager, Intel Corporatiom
Joanne Payne, Business Analyst, Intel Corporation

The effective business analyst needs to be proficient in applying a range of tools and techniques so that they can adapt to different business situations. The sessions in this track cover a range of relevant business analysis techniques. Sessions include;

Systems Thinking and the Business Analyst
Mike Eckersley, Freelance Business Analyst & Consultant
Project Shaper - the BA goes Undercover
Marie Atallah, Freelance Business Analyst, Allianz Insurance
Six Essential Steps to Create a Use Case Model
Alex Papworth, Business Analyst Mentor, Financial Services Authority & President, IIBA® UK Chapter
Implementing a New Customer Self Scanning System for Waitrose Supermarkets
Andrew Poland, Senior Analyst, Waitrose
Providing Metrics to Help Make the Project/Change Real
Tony Mann, Director, Resource Strategic Change Facilitators
Efficient BPMN. Anti Patterns in Best Practice
Edita Mileviciene, Product Manager, No Magic Europe
A Layered and Incremental Approach to Managing Requirements
Chris Moran, Principal Consultant, Karona Consulting
Richard Johnston, Principal Consultant, Karona Consulting
How to Achieve Excellence as a BA Mentor (from a Mentees Perspective)
Alex Papworth, Business Analyst Mentor, President, IIBA® UK Chapter and Financial Services Authority

In this track we will draw from the real world experiences of the Business Analysis community where practitioners share their experiences of the practical application of the Business Analysis skills set in their respective organisations. Sessions include;

"Getting Beyond Good Enough" - A User-Goal Based Framework for Agile Delivery
Darius Kumana, Leadership | User-Experience | Agile Transformation, ThoughtWorks
Experiences with Agile Requirements at Scale
Dee Wauchope, Delivery Process Lead, Capgemini UK
Business Analysis - a Coat of Many Colours
Lynda Girvan, Business Analyst, UK Government
Business Engagement on Technical IT projects: a Case Study
Adrian Reed, Lead Business Analyst, Skandia
Incorporating Specialist Requirements in Agile Environments
Danielle Downs, Product Owner, Totaljobs Group
Remote Requirements - Really?
Matt Andrews, Analyst Manager, The Royal Bank of Scotland Group
Vicky Di Ciacca, Director/Consultant, Be Positive Analysis Solutions
When Methodology Becomes Madness, the Scary Side of Project Management
Sarah Gait, Business Analyst, The National Assembly for Wales
Frank Rae, Senior Business Analyst, The National Assembly for Wales
How NATS has developed a Business Investment Information Model to drive investment in the UK's future Air Traffic Control System
Stephen Pybus, Head Roadmap Development, NATS

Creative Problem Solving - The Swiss Army Knife for BA's.
Andy Wilkins, CASS Business School and Perspectiv 
James Archer, Business Analyst & Project Manager, Royal Borough of Kensington and Chelsea

The framework Creative Problem Solving (CPS) provides for thinking, problem solving and managing change provide the ideal foundations for applying Business Analysis. The full day workshop will address the question “How can Business Analysts be more creative?”  The key components of CPS – Planning Your Approach Action, Understanding the Challenge, Generating Ideas and Preparing for Action will be brought to life by introducing a range of tools for generating and focusing.  The workshop will show how CPS can develop the facilitative leadership and consultancy skills that Business Analysts require to help organisations get more value out of its Business Analysis functions.

World Café Debate - How does Business Analysis Help Organisations to Change?
Melanie Gladwin, Business Change Consultant
Lambert David, Lead Business Analyst, UK Government

Lambert and Mel explore case studies from their own experience as BA’s in UK Government, in search of evidence towards how BA is helping their organisation to change and the challenges still faced. The debate is then opened up to the audience in the style of a World Cafe, using multi-group discussions to identify the top 5 ways in which Business Analysis contributes to a successful change project.

Model-Driven Business Analysis Techniques (That Work in the Real World)
Alec Sharp, Senior Consultant, Clariteq Systems Consulting

This workshop introduces business-friendly modelling techniques that have been proven on both custom development and packaged software projects. They are repeatable by analysts, relevant to business subject matter experts, useful to developers, and are surprisingly popular with Agile teams because they support “just enough” modeling to get into the ballpark and then let iterative development take over.

Project Blastoff: How to Build a Rock Solid Foundation for Your Requirements
Suzanne Robertson, Principal & Founder, The Atlantic Systems Guild

The most important decisions in any project are the earliest ones. This half-day workshop shows you how to start a requirements project so that your subsequent discovery work is relevant, effective and traceable. The Project Blastoff is a short burst of activity early in the project that quickly sets an accurate scope, exposes preconceptions and misconceptions, identifies inconsistencies and guides the stakeholders to a common understanding.

Design Thinking for Business Analysts
Raffaella Recupero, Senior Strategic Designer, ThinkPlace
Andrew Kendall, Director, ThinkAnalyse Consulting

Raffaella and Andrew introduce to the toolkit of a business analyst the concept of ‘design thinking’ and demonstrate how it can add value to the process, outputs and outcomes we deliver for our clients. Participants will be taken on a journey of the design thinking mindset, process and practical tools and techniques. Important ingredients such as people,  working environment and the sense of ‘making’ are also explored. By journey’s end, you will have a taste for how the experience provided to clients can be transformed from being purely ‘business analysis’ into becoming ‘business design’.

Creative, Visual Thinking for Business Analysts
Vanessa Randle, thinking visually & Penny Pullan, Director, Making Projects Work

Over the last couple of years, bestsellers such as Roam's 'The Back of the Napkin' and Osterwalder/Pigneur's 'Business Model Generation' have highlighted how visual thinking can help business analysts to understand complex business problems and situations. Visual thinking enables creativity, allowing us literally to see possibilities by making ideas visible. This practical workshop draws on the presenter's successful Graphics Made Easy workshops, enjoyed by business analysts and others from the UK to New Zealand.

What Business Analysts Need to Know About Data Modelling - Getting Great Results From a Misused Technique
Alec Sharp, Senior Consultant, Clariteq Systems Consulting

Drawing on over 30 years of successful data modelling experience, this presentation will provide an introduction to the essentials of a business-oriented approach to data modelling, and proven techniques for using it as a foundation for business analysis and requirements definition.

Innovation, Requirements and Agile - Techniques for Getting More from Your Business Analysis
James Robertson, Principal & Founder, The Atlantic Systems Guild
Neil Maiden, Professor of Systems Engineering, Lead User Experience Designer City University London
Bianca Hollis, Lead User Experience Designer, BBC Worldwide Technology

There is an empty chair on agile teams. The missing occupant is the innovative business analyst, the one who ensures that the software being developed is a better match for both current and future needs. In this tutorial, we will demonstrate how an innovative business analyst writes user stories and requirements that are both more innovative and a better reflection of true needs.

From Personal Effectiveness to Delivery Success
Corrine Thomas, Business Analysis Capability Manager, Skandia

Business Analysts add value to change through bringing people together and building an understanding of their goals and objectives. How often have you reviewed a workshop and discovered widely differing views on what was discussed?

We all have our own perception of the world and everyone experiences this in their own way. Through using Neuro linguistic programming (NLP), differences can be recognised which makes communication easier. In addition by adapting to the different ways people process information we build better rapport and reduce frustration. 

In this interactive workshop Corrine Thomas, Business Analysis Capability Manager at Skandia and certified NLP trainer will give you an overview of NLP and share with you techniques for applying it to business analysis.