Wednesday 23 September 2015: Conference Day 2 and Exhibits

09:00-09:10   Welcome
Adrian Reed, IIBA® UK Chapter
09:10-09:55 KEYNOTE Being a Change-Maker
Nigel Chambers, Change Portfolio Director, Old Mutual Wealth
09:55-10:25   Networking Break & Exhibits
10:25-11:20 Track 1:
BA: Shaping the Organisation
From Projects to Investment Themes: How Sky Bet Deliver Continuous Business Value through Hypothesis Driven Development & Kanban
Craig Watson, Lead Business Analyst, Sky Bet
Track 2:
Increasing the Effectiveness of BA
User Research – Revolutionising Service Design in UK Government and Beyond
Richard Shreeve, Consultancy Director, IPL
Kyle Macdonald-Wallis, User Researcher, IPL
Track 3:
The Human Side of BA
Make Yourself Obsolete - The BA's Role in Transferring Skills Across an Organisation. Are You Ever Going to Become Obsolete as a BA?
Jo Solecki, Business Improvement Manager, Sheffield Hallam University
Claire Ward, Senior Business Analyst, Sheffield Hallam University
Track 4:
Information & Technology for BA’s
Writing the Right Agile Stories
James Robertson, Principal, Atlantic Systems Guild
Track 5:
The Expanding BA Toolkit
A BA Project Without an IT Spec: Identifying What People do With Their Time
Sara Galloway, Senior Business Solutions Analyst, NHS Blood and Transplant
11:25-12:20 Track 1:
BA: Shaping the Organisation
Change Begins With Me
Christina Lovelock, Programme Manager - Business Requirements, Health and Social Care Information Centre
Kathryn Pow, Business Analysis Manager, Health and Social Care Information Centre
Track 2:
Increasing the Effectiveness of BA
Effective Partnering - Business Analysis from a Software Supplier's Perspective
Andrew Robertson, Associate Director, CHP Consulting
Track 3:
The Human Side of BA
Saboteurs - What Can You Do About Them?
Liz Calder, Senior Business Analyst, Blue Raccoon
Track 4:
Information & Technology for BA’s
A Business Analyst’s Role in Data-Driven Decision Making
Ndidi Alaneme, Agile Business Analyst, BBC
Dave Baines, Senior Business Analyst, BBC
Track 5:
The Expanding BA Toolkit
Professional Presentations Made Easy (and Making Microsoft Office Work For You!)
David Baskerville, Lead Business Analyst, Barclays
Richard Patrick, Lead Business Analyst, Barclays
12:20-13:40   Lunch & Exhibits
12:40-13:05   The BA Community has Spoken – Introducing the New Advanced Diploma
Lucy Ireland, Deputy CEO, BCS Learning and Development Ltd.
13:10-13:35   Reshaping the Global Vision of the IIBA®
Stephen Ashworth, President and CEO, International Institute of Business Analysis™ (IIBA®)
13:40-14:25 KEYNOTE Black Swans and Butterflies - Dealing with Uncertainty in Poker, Business and Life
Caspar Berry, ex Professional Poker Player
14:30-15:25 Track 1:
BA: Shaping the Organisation
Business Analysis with Benefits Management, More than the Sum of Their Parts
Phil Turner, Senior Business Analyst, National Assembly for Wales
Track 2:
Increasing the Effectiveness of BA
Embedding Lean – One Route to Process Improvement
Jo Smith, Business Analysis Manager, Skipton Building Society
Adam Aldridge, Business Analyst, Skipton Building Society
Track 3:
Discovering
the Real
Business
The Power of Change – A Personal Journey
David Beckham, Senior Business Analyst, Aviva
Track 4:
Information & Technology for BA’s
Going Beyond ‘What Success Looks Like’ – Using Data to Achieve Successful Projects
Jamie Clouting, Principal Business Analyst, LateRooms.com
Joanne Latham, Lead Business Analyst, LateRooms.com
Track 5:
The Expanding BA Toolkit
Use of Roadmapping to Shape Agile Development and to Manage Early Benefits Delivery
Peter Kapitsa, Senior Business Analyst - Ecommerce, ASOS.com
15:25-15:50   Networking Break & Exhibits
15:50-16:45 Track 1:
BA: Shaping the Organisation
Going Lean – trainline Story
Ateek Hussain, eBusiness Analyst, trainline
Alex Vishal, Business Analyst, trainline
Track 2:
Increasing the Effectiveness of BA
Standardization in an Agile, Dynamic Environment: Contradiction or Efficiency Potential?
Edwin Buitenhuis, Business Analyst, Rabobank
Roderick Uitdehaag, Business Analyst, Rabobank
Track 3:
Discovering
the Real
Business
Designing a Mentoring Programme to Develop your BA Practice
Glenn Hook, BA Practice Manager, Nationwide
Tom Parnell, Intelligent Consulting
Alex Papworth, Lead Business Analyst & Mentor, Business Analyst Mentor
Track 4:
Information & Technology for BA’s
Code-Free App Development – BA Opportunities and Threats
Chris Moran, Principal Consultant, Karona Consulting
Richard Johnston, Principal Consultant, Karona Consulting
Track 5:
The Expanding BA Toolkit
Business Process Tangles: Finding, Removing & Preventing Them
Brian Hunt, Business Process Consultant, Business Process Agility
16:50-17:00   Conference Close
Lawrence Darvill, Director, UK BA Manager Forum & Business Consultant, AssistKD
 

Wednesday
23 September
09:00-09:10

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Welcome
Adrian Reed, IIBA® UK Chapter
Featured Speaker:
Adrian Reed Adrian Reed
IIBA® UK Chapter

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Wednesday
23 September
09:10-09:55

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KEYNOTE: Being a Change-Maker
Nigel Chambers, Change Portfolio Director, Old Mutual Wealth
We hear more and more how organisations are in a state of ‘Transformation’, on a journey to a future state. But what does this actually mean and how does an organisation transform? In reality, it is people that transform and it is the change-makers amongst us who set the examples for others to follow. Transforming an organisation is often a cultural issue, where soft skills such as influencing, motivation, inspiration and passion mean much more than traditional analysis skillsets.

More and more we are being asked to be the change we want to see, but what does this mean?

This discussion will focus on the important soft skills required to be seen as a Change-Maker – a leader, role model, inspiration – in the eyes of others. Using real-life examples of recognised Change-Makers to provide a view on how we can all become Change-Makers in our own right and really make a difference in a business and personal environment.

Featured Speaker:
Nigel Chambers Nigel Chambers
Change Portfolio Director
Old Mutual Wealth

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FIVE CONFERENCE TRACKS
Track 1
BA: Shaping the Organisation
Track 2
Increasing the Effectiveness of BA
Track 3
The Human Side of BA
Track 4
Information & Technology for BA’s
Track 5
The Expanding BA Toolkit
 10:25 - 11:20 CONCURRENT SESSIONS

Wednesday
23 September
10:25-11:20

Track 1

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From Projects to Investment Themes: How Sky Bet Deliver Continuous Business Value through Hypothesis Driven Development & Kanban
Craig Watson, Lead Business Analyst, Sky Bet

The traditional maxim that IT projects fail due to poor requirements is a red herring. In fact we’re asking the wrong question in the first place. The whole concept of projects and the associated artifacts and processes that have grown up around them are no longer fit for purpose. Even with the increasing adoption of Agile methodologies, most organisations are still struggling to maximise the value offered by Information Technology.

We now live in a world of increasing complexity and change and how we approach dealing with that requires a fundamental shift in mindset.

Craig will share his practical experiences from Sky Bet of how BAs are ideally placed  to help organisations change the way they think about, conceive and deliver continuous business value.

  • Real life examples from an organisation moving away from the concept of projects
  • Utilising Hypothesis Driven Development to understand & improve the business situation
  • How Kanban helps manage continuous delivery of change
Featured Speaker:
Craig Watson Craig Watson
Lead Business Analyst
Sky Bet

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Wednesday
23 September
10:25-11:20

Track 2

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User Research – Revolutionising Service Design in UK Government and Beyond
Richard Shreeve, Consultancy Director, IPL
Kyle Macdonald-Wallis, User Researcher, IPL

The User Researcher plays a pivotal role in the design of user-centric digital services and solutions, building a picture of the users and ensuring that the solutions delivered remain centred on their needs.  With these roles increasingly filled by Business Analysts, this session explores why user research is so critical to the design of modern digital solutions and outlines the essential skills and practical techniques in the User Researcher’s tool bag, illustrated by real world examples from 2 projects run under the UK Governments’ Digital Services Framework.  Delegates will take away:
  • An understanding of the User Researcher role, and its importance in digital service design
  • Practical User Research tools and techniques and how they can be applied by analysts to ensure that solutions remain user-centric
  • Insight into user research under the UK Government’s Digital Services Framework using examples from real world projects
Featured Speakers:
Richard Shreeve Richard Shreeve
Consultancy Director
IPL

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  Kyle Macdonald-Wallis Kyle Macdonald-Wallis
User Researcher
IPL

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Wednesday
23 September
10:25-11:20

Track 3
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Make Yourself Obsolete - The BA's Role in Transferring Skills Across an Organisation. Are You Ever Going to Become Obsolete as a BA?
Jo Solecki, Business Improvement Manager, Sheffield Hallam University
Claire Ward, Senior Business Analyst, Sheffield Hallam University

Over the last ten years the role of the Business Analyst at Sheffield Hallam University has evolved dramatically.  Part of the team's objectives is to transfer BA skills across the university.  We are often working with people who have no idea about some of the tools and techniques we use. But, is that a bad thing? In this session we will share how our skills transfer agenda works alongside our 'day job' as a BA. The benefits of it and also the reasons the BA role will never disappear.

The presentation considers:

  • Skills transfer in the project environment vs. formal training
  • Benefits of working with 'trained' people in the organisation
  • Whether the need for objectivity will ever disappear
Featured Speakers:
Jo Solecki Jo Solecki
Business Improvement Manager
Sheffield Hallam University

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  Claire Ward Claire Ward
Senior Business Analyst
Sheffield Hallam University

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Wednesday
23 September
10:25-11:20

Track 4
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Writing the Right Agile Stories
James Robertson, Principal, Atlantic Systems Guild

Stories are the fundamental building blocks of agile development. This means that the right solution can only emerge if your story is the right story.

Business Analysts are the right people to write the right stories. The right stories are much more than brainstormed features, conjectured functionality and guessed-at solutions. The right stories:

  • Solve the real, not the imagined, problem
  • Indicate functionality that provides optimal value to the eventual owner
  • Encompass the culture and expectations of the eventual users and owners of the solution
  • Are systemically correct
  • Are more than someone's idea of what they think would be a good thing to have in the product 

This talk demonstrates how to write the right stories; how they are rooted in the real business problem; and are the stories that ensure the most valuable solution.

Featured Speaker:
James Robertson James Robertson
Principal
Atlantic Systems Guild

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Wednesday
23 September
10:25-11:20

Track 5
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A BA Project Without an IT Spec: Identifying What People do With Their Time
Sara Galloway, Senior Business Solutions Analyst, NHS Blood and Transplant

How do you track what 250 colleagues with the same job title do when EACH position is slightly different? How do you know what their customers value most when they have different interests? How do you make recommendations to consolidate and standardise elements, while retaining variation to account for local factors?

This presentation will share the journey, techniques and lessons used to answer those questions with reference to the Specialist Nurse: Organ Donation role in NHSBT. This role provides one of NHSBT’s key frontline services, supporting the families of organ donors throughout the process, as well as coordinating with all the clinical staff.  But there’s another side – building relationships in the hospital and community, raising awareness amongst the general public, monitoring trends within their hospital and intervening to overcome local barriers to organ donation.  This side of the role is a vital enabler, but was poorly understood before this project.

  • Combining qualitative and quantitative approaches to evaluating job roles
  • Knowing the limits of your data
  • Identifying the key aspects of service to be maintained or improved during role redesign
Featured Speaker:
Sara Galloway Sara Galloway
Senior Business Solutions Analyst
NHS Blood and Transplant

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 11:25 - 12:20 CONCURRENT SESSIONS

Wednesday
23 September
11:25-12:20

Track 1

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Change Begins With Me
Christina Lovelock, Programme Manager - Business Requirements, Health and Social Care Information Centre
Kathryn Pow, Business Analysis Manager, Health and Social Care Information Centre

BAs talk about being change agents, and facilitating organisational change – but what happens when BAs will be personally impacted by the changes being made?

BAs at the HSCIC have traditionally been involved in external facing large scale IT projects, but they were asked to turn their hands to a significant internal transformation project, covering flexible resourcing models for BAs and PMs, as well as activity monitoring and visibility.

The organisation strategy included “improving productivity” and being able to “respond quickly to changing priorities”, and this project was asked to make these commitments happen. The project resulted in changes to job descriptions, recruitment, working practices, IT systems,  line management and organisation structures.

This session will cover the approaches to change, the role of business analysis and the activities undertaken. It will also reflect on the achievements of the project and lessons learned.

Key Messages:

  • BAs influencing change, and being impacted by the change.
  • Creating business efficiency by changing the resource management approach for Business Analysis.
Featured Speakers:
Christina Lovelock Christina Lovelock
Programme Manager - Business Requirements
Health and Social Care
Information Centre

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  Kathryn Pow Kathryn Pow
Business Analysis Manager
Health and Social Care
Information Centre

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Wednesday
23 September
11:25-12:20

Track 2

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Effective Partnering - Business Analysis from a Software Supplier's Perspective
Andrew Robertson, Associate Director, CHP Consulting
Upgrading mission-critical software is the key method of improving efficiency and streamlining business operations. However, replacing those established systems represents a comprehensive overhaul of the way a business operates, and will require fundamental change across the organisation. Implementations that don't fulfil their potential or fail altogether are depressingly commonplace.

Building an effective, long-lasting partnership with your software supplier is key to helping you succeed in your systems replacement project. Drawing on 15 years of experience in the financial services sector, Andrew will provide stories of lessons learned working with in-house Business Analysts, as well as guidance on:

  • Preparing for partnership
  • Surviving beyond the honeymoon period
  • Delivering continuous improvement
Featured Speaker:
Andrew Robertson Andrew Robertson
Associate Director
CHP Consulting

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Wednesday
23 September
11:25-12:20

Track 3

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Saboteurs - What Can You Do About Them?
Liz Calder, Senior Business Analyst, Blue Raccoon

People behave very differently when faced with change, whether it  is small or large in scope. There are people who embrace it with open arms, whilst others automatically reject it. Some of the most difficult stakeholders to deal with are those that try to derail the change effort altogether. These people are commonly known as saboteurs. They draw attention away from the things that the project should be focussing on and have the project team fighting fires that they never expected to be lit in the first place.

Saboteurs can be situated anywhere in your organisation; both within and outside your project and in senior or junior roles. Depending on where they are in the organisation the impact on your project can be significant. Liz Calder will share her experiences of global change projects where the presence of saboteurs created unexpected challenges, along with the approaches used to manage their impact on the project.

The presentation will cover:

  • How to identify a saboteur
  • Understanding the cause of the behaviour
  • What can be done about it?
Featured Speaker:
Liz Calder Liz Calder
Senior Business Analyst
Blue Raccoon

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Wednesday
23 September
11:25-12:20

Track 4

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A Business Analyst’s Role in Data-Driven Decision Making
Ndidi Alaneme, Agile Business Analyst, BBC
Dave Baines,Senior Business Analyst, BBC

This presentation will provide an insightful analysis of the tools and techniques that underpin data-driven decision making in two different areas within the BBC. This session will outline the role that data can play in an agile software development environment and how Business Analysts can assist, supported by a variety of real-world examples within the BBC. Areas for discussion include the mechanisms in place to provide the necessary data, benchmarking the performance of BBC products using key performance indicators (KPIs), harnessing the power of multi-variant testing to identify best-fit solutions, outlining and assessing success criteria for individual product improvements, and exploiting the wealth of data available to better understand problems, support creativity, and ultimately drive product roadmaps.

The key insights to take away are how data-driven decision making affects:

  • Day-to-day agile software development processes
  • Product roadmaps
  • The business analyst role
Featured Speakers:
Ndidi Alaneme Ndidi Alaneme
Agile Business Analyst
BBC

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  Dave Baines Dave Baines
Senior Business Analyst
BBC

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Wednesday
23 September
11:25-12:20

Track 5

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Professional Presentations Made Easy (and Making Microsoft Office Work For You!)
David Baskerville, Lead Business Analyst, Barclays
Richard Patrick, Lead Business Analyst, Barclays

As Business Analysts, we have a unique set of skills, knowledge and expertise that helps us to elicit Requirements, write Designs, support Agile development and complete other analytical activities.

However, we are not always aware of simple time-saving methods/short cuts that could make our lives so much easier!

Within this presentation we'll provide you with hints and tips that will help you to write and deliver superior presentations, whether they are to Senior Executives, Workshops, over the telephone or during 1-2-1 meetings.

We’ll also talk about Excel, Word, and PowerPoint …We will not cover the basics, but will provide time-saving methods and short cuts to take-away and use!

From attending this session delegates will:

  • Leave with new hints and tips and feel more confident about writing/delivering presentations to Stakeholders/Staff /Customers.
  • Learn how to complete Microsoft Office tasks more efficiently and
  • Be aware of ‘traps’ to avoid
Featured Speakers:
David Baskerville David Baskerville
Lead Business Analyst
Barclays

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  Richard Patrick Richard Patrick
Lead Business Analyst
Barclays

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 12:40 - 13:05

Wednesday
23 September
12:40-13:05

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The BA Community has Spoken – Introducing the New Advanced Diploma
Lucy Ireland, Deputy CEO, BCS Learning and Development Ltd.
The BCS Advanced Diploma in Business Analysis is the new certification that answers the question asked by thousands of experienced business analysts – “ What’s next for my professional development?” Join Lucy Ireland, Deputy CEO of BCS Learning and Development Ltd to hear more about how the new Advanced Diploma can help develop your career and drive real value within your business.
Featured Speaker:
Lucy Ireland Lucy Ireland
Deputy CEO
BCS Learning and Development Ltd.

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 13:10 - 13:35

Wednesday
23 September
13:10-13:35

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Reshaping the Global Vision of the IIBA®
Stephen Ashworth, President and CEO, International Institute of Business Analysis™ (IIBA®)

The past year has been one with significant transition as IIBA has worked to reshape the association for future growth and opportunities. During this presentation, Stephen will highlight, just as business analysis professionals do, IIBA must provide leading-edge innovative solutions and tools to the organization’s stakeholders. As IIBA continues to help business leaders from corporate, government, and not-for-profit sectors understand the value and importance of business analysis, the organization is building a global hub where practitioners, thought leaders and companies can collaborate, share ideas and solve problems. By examining IIBA’s new strategic plan, and the initiatives underway in the global BA community, Stephen will share how IIBA is working to unite a community of professionals to create better business outcomes.
Featured Speaker:
Stephen Ashworth Stephen Ashworth
President and CEO
International Institute of Business Analysis™ (IIBA®)

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Wednesday
23 September
13:40-14:25

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KEYNOTE: Black Swans and Butterflies - Dealing with Uncertainty in Poker, Business and Life
Caspar Berry, ex Professional Poker Player

Former professional poker player, Caspar Berry, uses the metaphor of poker to consider the way in which we take risks and decide what action to take in a world which is much less certain than many of us know. He takes us on a winding journey from the flap of a butterfly wing to the upheaval of the Arab spring. Why open-mindedness can help us predict the future and what skills can be taken from the poker table to the boardroom table. Ultimately he argues that the best thing we can do in the face of external risks is be prepared to take more risk on ourselves, and that the task of leadership is to welcome the right risks into our businesses... and lives. 
  • How uncertain the world really is
  • The best mindset to predict the unpredictable
  • Why failing regularly is mathematically the surest way to long term success.
Featured Speaker:
Caspar Berry

Caspar Berry
ex Professional Poker Player

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 14:30 - 15:25 CONCURRENT SESSIONS

Wednesday
23 September
14:30-15:25

Track 1

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Business Analysis with Benefits Management, More than the Sum of Their Parts
Phil Turner, Senior Business Analyst, National Assembly for Wales
Centred on the experience of the National Assembly for Wales, this session will explore how the mutually beneficial relationship between the disciplines of Benefits Management and Business Analysis can be leveraged to deliver effective business change. Using the best management practice, Managing Benefits model, the advantages of ‘benefits led’ over ‘activity centred’ change will be examined. The tools, techniques, roles and responsibilities of Benefits Management will be summarised with a focus on the role of the Business Analyst and the alignment of the Business Analysis and Benefits Management life-cycles. The session will complete with a look at how Business Analysis can be influential in delivering strategic change through better benefits management. Key takeaways from the session will be:
  • How a benefits led approach can deliver more effective Business Analysis
  • How Business Analysis can influence change and deliver value to business stakeholders through better benefits management
Featured Speaker:
Phil Turner Phil Turner
Senior Business Analyst
National Assembly for Wales

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Wednesday
23 September
14:30-15:25

Track 2

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Embedding Lean – One Route to Process Improvement
Jo Smith, Business Analysis Manager, Skipton Building Society
Adam Aldridge, Business Analyst, Skipton Building Society 
Using the Business Analysts to develop and lead training within Skipton Building Society has provided the opportunity to embed Lean techniques across all business areas whilst constantly enhancing the BA skills, our toolbox and perhaps, most importantly to our profession, our presence and the view of the business of the value we bring to our organisation. Requests are now constantly received for BA resource.

Processes are being reviewed and improved; the business has begun to accept ownership of processes, to work on their own initiatives and there has been a marked increase in the level of employee engagement leading to a range of industry awards.  At the end of this session BAs should have ideas on:

  • A training structure and approach which could be adapted within their own organisation
  • What techniques to include in a training programme
  • How to raise the profile of the BA whilst increasing engagement levels across your organisation and improving the customer experience
  • The challenges they may need to consider and overcome
Featured Speakers:
Jo Smith Jo Smith
Business Analysis Manager
Skipton Building Society  

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  Adam Aldridge Adam Aldridge
Business Analyst
Skipton Building Society 

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Wednesday
23 September
14:30-15:25

Track 3

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The Power of Change – A Personal Journey
David Beckham, Senior Business Analyst, Aviva
Life is constantly changing and a Business Analyst is continually assisting people through change, whether it be what they do, how they do it or even whether they do it. Whilst in most cases the need for change is a positive one, it can be an unsettling and even frightening experience. Four years ago David was diagnosed with Parkinsons Disease and in this session he will explain the personal impact this had on him and the journey he has been through in coming to terms with it. In his own uniquely humorous way David will explore the nature of change, the effects it has on people and the lessons he has learnt from his journey. He will share his own thoughts and philosophy on what motivates him, the inspirational figures who have guided him and how he has applied this to his work and personal life.

David will discuss:

  • Two change models: the Change Curve and The Hero’s Journey
  • How to discover your own motivation
  • Recognising the impact you have on those around you
Featured Speaker:
David Beckham David Beckham
Senior Business Analyst
Aviva

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Wednesday
23 September
14:30-15:25

Track 4

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Going Beyond ‘What Success Looks Like’ – Using Data to Achieve Successful Projects
Jamie Clouting, Principal Business Analyst, LateRooms.com
Joanne Latham, Lead Business Analyst, LateRooms.com
Delivering value is at the heart of the Business Analyst role, but how easy is it to identify tangible value and prove the success of a project or program?

In agile projects we’ll often define a “definition of done” or ask the question “what does success look like”. At LateRooms.com,  we’ve developed a toolkit for our Business Analysts to support the business in using data to define what success looks like, and track it throughout the project lifecycle.

This presentation will look at the ways LateRooms.com collects, analyses and uses data to better define the problem space, setup up KPI driven Critical Success Factors and present Benefits Realisation.

The session will cover:

  • Leveraging the most out of the data you already have
  • Setting up baselines and real-time KPI dashboards
  • Making better decisions from your data
  • Presenting Benefits Realisation in a way the business will understand
Featured Speakers:
Jamie Clouting

Jamie Clouting
Principal Business Analyst
LateRooms.com

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  Joanne Latham

Joanne Latham
Lead Business Analyst
LateRooms.com

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Wednesday
23 September
14:30-15:25

Track 5

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Use of Roadmapping to Shape Agile Development and to Manage Early Benefits Delivery
Peter Kapitsa, Senior Business Analyst - Ecommerce, ASOS.com
Agile development frameworks bring benefits of de-risking projects through early incremental delivery and short feedback loop from the customers. To make the best use of agile development, projects need to be shaped to deliver incremental benefits for the business early in the lifecycle.  BAs are challenged to ensure phasing of complicated technical delivery allows the realisation of meaningful business benefits in a staged manner. Author uses roadmapping as a primary technique to bring together solution architecture and business processes to shape technically challenging projects. Visual roadmaps help to take technical complexity out of decision making. Mapping dependencies between solution components alongside business changes and goals allows the BA to work out staged deliverables and manage benefits realisation for the business.

Delegates will learn how to:

  • Shape benefits delivery of complex development projects using roadmapping
  • Communicate up rationale behind development phasing avoiding pitfalls of technical complexity
  • Be equipped to respond quickly to challenges or re-sequencing a project delivery
Featured Speaker:
Peter Kapitsa Peter Kapitsa
Senior Business Analyst - Ecommerce
ASOS.com

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 15:50 - 16:45 CONCURRENT SESSIONS

Wednesday
23 September
15:50-16:45

Track 1

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Going Lean – trainline Story
Ateek Hussain, eBusiness Analyst, trainline
Alex Vishal, Business Analyst, trainline

At trainline the organisation and Agile processes have evolved over the years. Business Analysts have played a major role in the re-organisation and have worked closely with their clusters to ensure the best most effective, and most relevant Agile approach is applied within their cluster allowing them to move from a 6 week delivery cycle to continuous delivery. In this presentation Ateek and Alex will demonstrate how Business Analysts have played a key part in applying Agile in different ways for different clusters and yet delivering a quality service, as well as innovative features, continuously straight to trainline customers.

From this presentation delegates will learn:

  • How Business Analysts can contribute towards shaping an organisation
  • How different Agile approaches can be applied within the same organisation
  • How Business Analysts can contribute more than just analysis on a project
Featured Speakers:
Ateek Hussain Ateek Hussain
eBusiness Analyst
trainline

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  Alex Vishal Alex Vishal
Business Analyst
trainline

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Wednesday
23 September
15:50-16:45

Track 2

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Standardization in an Agile, Dynamic Environment: Contradiction or Efficiency Potential?
Edwin Buitenhuis, Business Analyst, Rabobank
Roderick Uitdehaag, Business Analyst, Rabobank

Edwin and Roderick will elaborate on the environment they are currently in – a fast-paced, agile environment which values fast delivery of products, with a client-centric mindset. They will discuss why they apply standardization in an agile, fast-paced environment. By focusing on added value in standardization and making a very clear scope, BA’s can become more efficient in their work.  By using a standardisation maturity model, they were able to identify clear and personalized action points per project to move to a common end goal which realized increased efficiency in their organizations.  To conclude, they will provide a short summary of how they implemented these standardisations within Rabobank and what benefits they see in terms of efficiency.

Key take-aways

  • Selective standardisation can increase organizational efficiency
  • Tools and methods to apply selective standardisation
  • Pragmatic example of implementation
Featured Speakers:
Edwin Buitenhuis Edwin Buitenhuis
Business Analyst
Rabobank

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  Roderick Uitdehaag Roderick Uitdehaag
Business Analyst
Rabobank

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Wednesday
23 September
15:50-16:45

Track 3

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Designing a Mentoring Programme to Develop your BA Practice
Glenn Hook, BA Practice Manager, Nationwide
Tom Parnell, Intelligent Consulting
Alex Papworth, Lead Business Analyst & Mentor, Business Analyst Mentor

In 2014, as part of a focussed effort to develop their BA Practice, Nationwide decided to introduce a formal mentoring scheme to help their existing business analysts.  This programme has run for a year and Nationwide is currently considering how to refine and improve the scheme.  This session will explore why Nationwide felt formal mentoring was necessary, how the programme was structured and what they learnt from the exercise. It will also explore how the need was met by Intelligent Consulting who provided the mentors and worked with Nationwide to monitor the scheme. There will also be a small section exploring how it felt ‘from the inside’  by the mentors and mentees.  After this session you will be able to:

  • Follow Nationwide’s approach to designing a mentoring scheme
  • Understand the strengths and weaknesses of this particular approach
  • Decide whether to adapt this approach to suit your organisation’s needs
Featured Speakers:
Glenn Hook Glenn Hook
BA Practice Manager
Nationwide

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  Tom Parnell Tom Parnell
Intelligent Consulting

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Alex Papworth Alex Papworth
Lead Business Analyst & Mentor
Business Analyst Mentor

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Wednesday
23 September
15:50-16:45

Track 4

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Code-Free App Development – BA Opportunities and Threats
Chris Moran, Principal Consultant, Karona Consulting
Richard Johnston, Principal Consultant, Karona Consulting

Is it really possible to create a business system in days instead of months?   The business demand for digital transformation is driving innovation in code-free development tools which promise to reduce system development time to mere days.  This will force a radical rethink of the project lifecycle and will inevitably impact the role of Business Analysis.   Do these tools live up to their claims? Do they enhance business engagement?  Do they threaten to bypass Business Analysis altogether? 

You will learn:

  • How these technologies are going to challenge the traditional relationship between business and IT   
  • How these products can be another tool in your kitbag
  • How business analysis techniques are intrinsic to the successful use of these tools

During this presentation we will build an App from scratch and deploy it to the Cloud to allow delegates to interact with it on their mobile devices.

Featured Speakers:
Chris Moran Chris Moran
Principal Consultant
Karona Consulting

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  Richard Johnston Richard Johnston
Principal Consultant
Karona Consulting

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Wednesday
23 September
15:50-16:45

Track 5

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Business Process Tangles: Finding, Removing & Preventing Them
Brian Hunt, Business Process Consultant, Business Process Agility

The symptoms of tangled processes include duplicated activities, discontinuities and errors. These destroy value but are often hidden from management as short term workarounds are created to address immediate problems. These workarounds may be re-used until new ones are required and added, resulting in a process landscape composed of tangled layers of complexity. The resulting cost, confusion and inconsistency can become business critical, with increased warranty and rework costs, customer dissatisfaction and damaged reputation.  There is then an urgency to review and simplify processes. But where do you start?  This presentation presents case studies and ideas for further development based on the authors own experience. 

Delegates will learn:

  • Why process tangles evolve and the harm they cause
  • Approaches used to untangle and straighten processes
  • How to prevent process tangles
Featured Speaker:
Brian Hunt Brian Hunt
Business Process Consultant
Business Process Agility

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Wednesday
23 September
17:00-17:15

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Lawrence Darvill, Director, UK BA Manager Forum & Business Consultant, AssistKD

Featured Speaker:
Lawrence Darvill

Lawrence Darvill
Director, UK BA Manager Forum &
Business Consultant, AssistKD

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