Conference Speakers

     
Ndidi Alaneme

Ndidi Alaneme
Agile Business Analyst
BBC

Ndidi Alaneme is a Agile Business Analyst at the BBC uncovering complexities of user behaviours of CBBC & cbeebies games apps to further help the product direction. Prior to that, he worked on BBC's Red Button+ IPTV offering.  A former software developer, he bridges the gap between business analysis, software engineering & agile product development by building tools to collate, interpret and present data better.

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Adam Aldridge

Adam Aldridge
Business Analyst
Skipton Building Society

Adam Aldridge has been a BA at the Skipton Building Society for 5 years.  He has over 25 years’ experience within the Building Society sector having previously worked for Cheltenham & Gloucester and Coventry Building Society respectively in roles such as Training Manager, Operations Manager and Senior Project Analyst.  Adam has encountered Lean at all 3 organisations and is a confirmed advocate of the benefits that adoption of Lean can bring to a company, its staff and most importantly its customers.

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James Archer

James Archer
Senior Consultant
Public World

James Archer is an award-winning business analyst who specialises in health and social care and brings a track record of designing and delivering innovative solutions to complex problems. He was named Business Analyst of the Year in 2009 by the UK IT Industry Awards for his innovative technology projects in home care and the provision of social care information and advice.  James was also project manager for the development of the award-winning Kensington and Chelsea Integrated Children’s system, described at the e-Govenrment awards as “the one that broke the mould”.  James’s key role is to help senior stakeholders understand the wider strategic and business change implications of potential solutions, while he also has a rare ability to enable people at all levels of an organisation to work and think together in pursuit of lasting change. He is co-editor and contributing author of Business Analysis and Leadership (Kogan Page, 2014). Follow James on Twitter @jamesarchers.

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Stephen Ashworth

Stephen Ashworth
President and CEO
International Institute of Business Analysis™ (IIBA®)

With nearly three decades of experience in the for-profit and not-for-profit sectors, Stephen Ashworth brings a diverse background of organizational, strategic and collaborative leadership skills to IIBA. Stephen joined IIBA in March 2014 as the President and CEO to guide IIBA and reshape the future of the global business analysis community.

In his role, Stephen leads a team of over 30 global staff to support the delivery of key activities, services and resources to over 28,000 Members and over 110 Chapters.

In addition to owning and operating several businesses, Stephen is an accomplished author and recognized leader on issues relating to higher education, curriculum and leadership.

For over six years Stephen was a senior leader with Junior Achievement of Canada in a variety of roles, including acting President and CEO. During his time with Junior Achievement, Stephen was involved in a variety of aspects of the organization’s operations, corporate partnership, financials, education, program development, communications and events.

In 2013, Stephen received the Queen Elizabeth II Diamond Jubilee Medal for his dedication and commitment to helping prepare youth for their future success. 

Stephen is committed to helping reshape the future for IIBA, its Members, Chapters, Partners and the global BA community.

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Peter Aveyard

Peter Aveyard
Business Analysis Manager
Capita Customer Management

Peter Aveyard is a serving Business Analysis Manager at Capita Customer Management. He has over 15 years’ experience in Software engineering and Business Analysis, having worked in various industries that include, Finance, Utilities, Transport and Manufacturing. He is also a lecturer in Business Analysis at Bradford IT College and has been instrumental in organising the colleges Business Analysis Apprenticeship scheme.

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Dave Baines

Dave Baines
Senior Business Analyst
BBC

Dave Baines was employed as Lead Analyst of the Systems Analysis team at Stockport based insurance software house CDL, prior to joining BBC Knowledge & Learning in July 2014 in the role of Business Analyst.

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David Baskerville

David Baskerville
Lead Business Analyst
Barclays

David Baskerville is a fully qualified, Lead Business Analyst within Barclays, who has had detailed knowledge and experience of introducing new and reengineering business processes/procedures.

A regular presenter at IIBA and European events, he has completed a BA role for the last 19 years. During this time he has worked for the Branch Network, Telephony and Online delivery channels.

He has designed, built and delivered numerous presentations and training courses for BAs to help develop analytical skills and business knowledge. David, together with Richard, also presented at last year’s European conference (Visio beyond the basics).

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David Beckham

David Beckham
Senior Business Analyst
Aviva

David Beckham has worked at Aviva for twenty-nine years and has been a Business Analyst in different guises since the mid-90’s. He was a founder member of the Business Analysis Practice when it was formed within Aviva IT and has had two terms as the Practice Lead. He has worked on numerous large change programmes and has been heavily involved in building the capability of Business Analysis within his organisation over the last few years. He has presented at the European BA Conference for the last two years and has had several articles on Business Analysis topics published through various media. Despite being diagnosed with Parkinson’s Disease four years ago David continues to relish his role as a Business Analyst and is a passionate advocate of the profession and the benefits it gives to organisations everywhere.

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Caspar Berry

Caspar Berry
ex Professional Poker Player

Caspar Berry is a Risk-Taking and Decision-Making Expert.  He is a former professional poker player. He uses strategies based on poker to inspire audiences to change the way they think about risk. Participants to learn about the nature of risk, the fallacy of risk management, the brilliance and flaws of intuition, what getting “the edge” actually means, and why fear of failure can be brilliant if you know how to use it to your advantage.

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Bert Brijs

Bert Brijs
CEO
Lingua Franca bvba

Bert Brijs evolved from marketing and sales analytics and management into CRM and BI. He has been working as a BA and PM for SME and MNE in publishing, manufacturing, finance, retail and logistics. For over 25 years, Bert learns and teaches how to bridge the gap between the business and ICT professionals. Follow Bert on Twitter @BertBrijs.

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Jonathan Bryant

Jonathan Bryant
Business Analyst
NFU Mutual

Jonathan Bryant has been a Business Analyst at NFU Mutual for just over 5 years, after coming from a similar role at Santander. He specialises in Business Consultancy and Process Improvement, and is passionate about driving NFU Mutual’s analysis function forwards. He also loves producing fantastic documentation that clearly explains concepts and helps to promote their team across the business. Follow Jonathan on Twitter @jonmbryant.

I write a whisky blog – www.livingroomwhisky.com.

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Edwin Buitenhuis

Edwin Buitenhuis
Business Analyst
Rabobank

Edwin Buitenhuis is a senior/lead business analyst at the Corporate Banking & E-Commerce department of Rabobank. He has 20+ years of experience in business analysis, mainly in the financial industry. Edwin is old enough to understand the (dis)advantages of both the traditional (‘waterfall’) and the modern (‘agile’) methodologies and is able to apply both in a pragmatic way. Within his role Edwin is responsible for the elicitation of (high level) business and process requirements, system selection (RFI/RFP) and global roll-out in the area of Trade and Commodity Finance and general facility, exposure and collateral management. Next to that he is involved in the continuous improvement of the Business Analysis way-of-working by defining standards, policies and guidelines and through coaching and quality inspections.

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Stefano Butti

Stefano Butti
CEO and Co-founder
WebRatio

Stefano Butti co-founded WebRatio in 2001. Since 2006, he has led the company to its place as an international leader in Web and mobile application development markets. Stefano has previously served in a variety of technical and non-technical roles: analyst, sales engineer, application development manager, software factory manager, sales manager and marketing manager. He is a graduate of ENSTA Paris and Politecnico di Milano.

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Jon Buttriss

Jon  Buttriss
CEO
BCS  Learning  &  Development

Jon  Buttriss is CEO of BCS Learning & Development and has spent 30-years achieving success in the international information technology, skills and development industries. Jon is Passionate about success, the has a genuine fascination with the integration of learning and technology for the long-term benefit and of people and development of organisations. Having built his first computer as a 10 year old, Jon started his working career as a simulations programmer working on a range of industrial and military projects. He moved to leading transformational change programmes at Abbey. By integrating technology and the latest technologies, Jon’s team successfully changed the speed and efficiency of sales, compliance and product training to Abbey’s retail network and helped deliver real growth to the business. With the advent of the internet Jon took the opportunity to move international and through various global board director positions he took advantage of the opportunities the internet and the new markets it enabled, creating over 630% growth in Thomson NETg’s top line. Latterly Jon was MD at REED Learning where he was able to use his analysis, leadership and portfolio skills to successfully implement a £30m outsourcing contract to deliver all of RBS learning and development requirements in the UK. This provided cost savings to RBS of over 46% in 2013.

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Burcu Buyuksar

Burcu Buyuksar
Expert Business Analyst
Turkcell

Burcu Buyuksar has been working in the IT sector since February 2000. She has 14 years of experience as an ICT Business Analyst. She has been working at Turkcell for the past 11 years. Turkcell is the leading GSM operator company in Turkey and the third largest GSM operator in Europe. Burcu has been involved in many different projects with waterfall and agile methodology. While working at Vision Internet in Santa Monica, USA, she worked as a Business Analyst and Project Manager on projects for developing web sites for LA Opera, Santa Monica Pier and municipality websites all over USA. At Turkcell, she works as an Expert Business Analyst working on projects with multi-domain effects on Turkcell's infrastructure for developing a new campaign for corporate and consumer customers. She acted as the Product Owner and assisted the Scrum Master for 2 different agile projects. With an organizational change at Turkcell, her responsibilities now include functional testing besides business analysis.

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Liz Calder

Liz Calder
Senior Business Analyst
Blue Raccoon

Liz Calder is a Senior Business Analyst with over fifteen years experience working in blue chip organisations. She works with cross-functional, global teams across a range of domains, primarily in the project scoping and inception phases. She is experienced in information management, project and programme management and in a previous role was involved in building and maintaining  a global business analyst capability of over 40 BAs.  With an especial interest in change management in the workplace, she is an NLP practitioner who enjoys working with groups grappling with significant business change. She believes her success in projects is down to her ability to push no personal agenda, drive for an outcome to achieve success, and make all parties feel well represented.  She possesses an aptitude to keep people’s feet on the ground and help others to see the future impact of actions. Follow Liz on Twitter @LizCalder.

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Nigel Chambers

Nigel Chambers
Change Portfolio Director
Old Mutual Wealth

Nigel Chambers has over 30 years’ experience specialising in the financial services sector and, whilst currently the Change Director for the UK and Digital businesses at Old Mutual Wealth Management, has always been a business analyst at heart. His role involves working with complex senior stakeholder groups to deliver business-wide change initiatives. Utilising a range of delivery methods and styles he has a proven track record for successful delivery of major initiatives, establishing, managing and leading large multi-site teams. His focus is always on the objective of how to do things better, quicker and more efficiently in order to bring true benefits to the organisations in which he works. Passionate about challenging conventional thinking and inspiring people to be empowered and really strive to become the change-makers who make a difference.  

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Jamie Clouting

Jamie Clouting
Principal Business Analyst
LateRooms.com

Jamie Clouting is a Principal Business Analyst at LateRooms.com, with a focus on user experience and data analytics. A keen BA blogger and volunteer with the IIBA North Branch, he works with the LateRooms.com BA practice to share best-practice and mentor BAs across the wider TUI group. Follow Jamie on Twitter @jamieclouting.

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David Cossey

David Cossey
Senior Business Analyst
Aviva Life

David Cossey is a business analyst with a passion for driving business automation using business data. He has vast experience in business process improvements in the Life & Pensions industry. Having worked in numerous roles across Aviva: Business Analyst, System Analyst, Solution Designer and Tester, he has acquired a holistic view on how to develop IT to meet business problems. This knowledge & experience will be shared with the audience to provide them with a vision on how they could improve their business processes.

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Tudor Costigan

Tudor Costigan
Head of Business Analysis (interim)
Visa Europe

Tudor Costigan has 25 years experience delivering change, including roles as developer, architect, product manager, and business consultant. At Visa Europe, Tudor leads business analysis practice across all Visa Europe’s change portfolios, and leads prioritisation and scheduling specifically for Visa Europe's Corporate Portfolio.

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Lawrence Darvill

Lawrence Darvill
Director, UK BA Manager Forum &
Business Consultant, AssistKD

Lawrence Darvill wears two hats within the business analysis field; as a business consultant with the training and consultancy company Assist Knowledge Development and as a Director with the UK BA Manager Forum.   Lawrence has a background in HR and staffing and has recently completed research into the higher level capabilities of BA’s working as internal consultants. His research has helped establish the Expert BA Award and develop an on-line career management tool for Business Analysts. Lawrence also provides guidance on developing BA capability frameworks and career planning with a number of organisations

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Chris Evans

Chris Evans
Business Analyst
Specsavers

Chris Evans started out in a small change team. He then progressed to Business Analyst at Aviva UK Health, working with Sales, Marketing, Underwriting, Administration and Claims teams.. A move to Specsavers just over two years ago, has added some Retail experience and also a return to Marketing and Siebel implementation. Chris' love for the role is the stakeholder interaction, being that bridge between IT and the business.

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Caroline Faircloth

Caroline Faircloth
Senior Business Analyst
Contractor, Wellington, New Zealand

Caroline Faircloth is a Senior BA working in Wellington, New Zealand, with experience of delivering projects across a range of sectors, including health, education and government.  She is passionate that stakeholder management is a key aspect of project success and enjoys maintaining a good working relationship with all the challenges this can present.

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Sarah Fitton

Sarah Fitton
Business Analyst Manager
Allen & Overy

Sarah Fitton is the Finance Director for the UK Chapter of the IIBA. Having worked in Business Analysis for over 15 years, she has experience of leading both maturing business analysis practices and establishing them from the ground up.  Currently the BA Manager at Allen & Overy, Sarah is passionate about personal development and capability uplift and specialises in developing career and competency frameworks, determining the BA learning strategy and implementing talent management within business analyst teams.

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James French

James French
Business Analyst
North Highland

James French has been a Business Analyst at North Highland Consulting since 2014, having had over 6 years’ experience working for Geoplan Spatial Intelligence delivering solutions across a wide range of industries with speciality in GIS/spatial analysis. With previous roles covering Project Management and Product Owner responsibilities, James has knowledge of both Waterfall and Agile environments and brings a great deal of versatility and creativity to Business Analysis.

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Sara Galloway

Sara Galloway
Senior Business Solutions Analyst
NHS Blood and Transplant

Sara Galloway has been a BA by trade if not by name in every job since leaving school. In 2006 she discovered that rather than optimising her own job, getting bored and moving on, she could instead make a living from improving peoples’ experiences at work and thus began a career as a Business Analyst.  Over the last decade she has worked in the national security, finance, e-commerce and now healthcare sectors, specialising in projects where textbook techniques and approaches simply don’t work.  With a penchant for plans written on the backs of envelopes and subsequently refined on napkins, Sara will share her experiences of jumping in at the deep end and delivering with a variety of tools and techniques.

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Lynda Girvan

Lynda Girvan
Principal Consultant
AssistKD

Lynda Girvan has over 25 years’ experience in the business analysis and IT field as consultant, manager and trainer in both the public and private sector.  She has worked in enterprise and strategic modelling and analysis, and worked on product level consultancy and agile coaching. Lynda has experience throughout the business change and system development lifecycles, and has used traditional ‘waterfall’ and ‘agile’ approaches. She is a Member (MBCS) of BCS, The Chartered institute for IT, and is an examiner for the BCS’s International Diploma in Business Analysis and Solution Development.  Lynda has extensive experience of adding value to organisations through her business analysis work and is keen that software development is understood within the context of the entire business solution.

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Laura Hancox

Laura Hancox
Business Analyst
North Highland

Since graduating from North Highland's first Business Analysis University, Laura Hancox has been working in a BA role for a large retailer. She brings both strong technical skills and a natural enthusiasm and flair for engaging communication to projects. She has experience of client projects spanning Skills Framework development and IT Process Improvement.

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Filip Hendrickx

Filip Hendrickx
Business Architect
AE NV

Filip Hendrickx is experienced in enterprise, business and application architecture.  He helps his customers establish their long term vision through short term improvements.  As a consultant he has been working in different contexts for the last 7 years, at project and enterprise level, in project delivery and as a mentor or coach.  He is passionate about the customer experience and all things digital, from a business, social and technical point of view. He is also knowledge coordinator for business and enterprise architecture at AE. Follow Filip on Twitter @filiphdr.

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Davina Hesmer

Davina Hesmer
AssistKD

Extensive experience in business analysis, systems analysis, systems design and project management. Davina Hesmer has worked in a range of organisations in both the public and private sectors and was an independent consultant for several years offering services in project management, business analysis, systems analysis and development. She is also an oral examiner for the BCS International Diploma in Business Analysis.

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Glenn Hook

Glenn Hook
BA Practice Manager
Nationwide

Glenn Hook is a Business Analysis Practice Manager at Nationwide Building Society.  He has been employed in change roles for over ten years with a main focus on Business Analysis.  Glenn has led the analysis on a significant number of programmes during his time at Nationwide before deciding to focus his efforts on supporting the growth and development of the BA Practice.  Passionate about developing future Business Analysis talent Glenn is interested in listening to new and innovative ways to do so.  Glenn is a member of the UK BA manager forum and enjoys participating in webinars and on-line discussion about Business Analysis.

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Jim Hope

Jim Hope
Lead Business Analyst
Nationwide

Jim Hope is a Lead Business Analyst at Nationwide, the world's largest building society.  Jim has worked on IT enabled transformation programmes for over fourteen years in a variety of roles and has worked in organisations within the defence, government, utilities and finance industries.  Jim currently leads business analysis at Nationwide on a number of innovative and exciting transformation programmes while contributing to the continued success of the Nationwide Business Analysis Practice.

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Brian Hunt

Brian Hunt
Business Process Consultant
Business Process Agility

Brian Hunt is a freelance business process improvement consultant and Certified Business Analysis Professional with over 20 years experience in public, private and voluntary sector. His previous work experience in manufacturing included working at all levels from factory floor to senior management.  This demonstrated to him that good people can make bad processes work but good processes make things even better.  He believes that achieving simplicity in business processes is the best way to reduce waste and to enable an agile response to market opportunities or threats. Brian is developing his skills as part of a mentoring programme for BAs. Follow Brian on Twitter @brianthunt.

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Karen Hunt

Karen Hunt
Principal Business Analyst
Aviva Life

Karen Hunt is Principal Business Analyst at Aviva Life, with 30 years experience in Financial Services across a number of roles including Business Architect, Business Strategy, Internal Consultant & Project Manager. She typically manages a team of BA’s on large programmes or shape strategic initiatives. She has a passion for improving customer experience through both process re-design and the use of technology.

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Ateek Hussain

Ateek Hussain
eBusiness Analyst
trainline

Ateek Hussain As an accredited Business Analyst he has over 25 years experience working within various sectors of the IT industry. Ateek has held various roles but has been in Business Analysis for over 15 years and has used many tools and methodologies. The majority of his Business Analysis career has been within the Retail Ecommerce sector working at Littlewoods, Argos, Homebase and currently at trainline. Follow Ateek on Twitter @Ateek_H.

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Lucy Ireland

Lucy Ireland
Deputy CEO
BCS Learning and Development Ltd.

As Deputy CEO of BCS Learning and Development Ltd, Lucy Ireland is responsible for the delivery of world class standards in certification and education for the IT and digital industries. An astute, insightful and down-to-earth business woman, Lucy has been a learning and development professional since 1993 and brings clarity to the complexities of the training sector.

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Richard Johnston

Richard Johnston
Principal Consultant
Karona Consulting

Richard Johnston has worked in software development projects in a wide range of business sectors, including defence, insurance, banking, telecoms, retail and logistics.  Through successful project delivery, Rich has shown many organisations how to improve their software development practices.  As well as being able to engage effectively with senior executives, Rich has a hands-on, pragmatic approach to problem solving and the application of technologies.  Rich is also a TPMA certified trainer and experienced mentor. 

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Tessa Jowell

Rt Hon Dame Tessa Jowell, MP


As Secretary of State for Culture, Media and Sport Rt Hon Dame Tessa Jowell, MP was a key supporter of the London Olympic bid right from the start and played an instrumental role in bringing the Games to Britain.  A passionate believer in the power of sport as a force for social good around the world, she is credited with bringing the entire government behind the bid and worked tirelessly to keep preparations on track for an outstanding display in 2012. Tessa's political life has been characterised by a strong set of guiding principles seeded in her early years as a child care and psychiatric officer. Her passion for education, public heath, employment and equality is driven by the belief that the mental and physical health of society is paramount, and that everyone should have the same opportunity to succeed. For Tessa the Olympics were the grand extension of this - the biggest peace-time logistical operation in our history, and offering huge potential in terms of social engagement, health, youth education and inspiration.  The eventual success of the project was in large part due to team solidarity. As Tessa herself says "Building a team like that involves strength; we had this great sense of common purpose and loyalty to each other, and if you look back over the 10 years, you won't find a single instance of one team member briefing against another."  She is Professor of Practice at the London School of Economics, and in 2014 she was honoured with the Freedom of the City of London. Far from taking a break after executing the enormous project that was London 2012, Tessa is now a serious contender in the race to become the next Mayor of London.

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Peter Kapitsa

Peter Kapitsa
Senior Business Analyst - Ecommerce
ASOS.com

Peter Kapitsa started his career in ecommerce in 2001 as BA/PM designing and delivering B2C/B2B of a number of successful online travel providers. For his studies in Geography of Business Development of Online Travel Services,  he received a PhD in 2005 from Moscow State University. Completing an MBA at Cranfield School of Management in UK equipped Peter to accept the next level of challenges with one of the leaders in global online fashion retail,  ASOS.com in 2010. As a Senior BA at ASOS, Peter delivered a number of consumer facing projects including the launch of mobile and international sites, PCI compliance, Sitecore CMS integration, implementation of the new onsite search and product catalogue categorisation and navigation.

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Jan La Porte

Jan La Porte
Business Analyst
Specsavers

Jan La Porte graduated in Psychology and began a career in human-computer interaction and user experience before transitioning to the arena of business analysis. Jan now has over 15 years experience spanning both public and private sectors, working on a variety of change projects from large ERP implementations to development of niche software, through to process redesign initiatives involving little or no change to IT systems. Having gone on to study Organisational Psychology at Masters level at Birkbeck, Jan continuously seeks to apply that knowledge in her role as Business Analyst, a position she currently holds at Specsavers.

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Joanne Latham

Joanne Latham
Lead Business Analyst
LateRooms.com

Joanne Latham is the Lead Business Analyst at LateRooms.com where she has worked for the past 8 years. She leads the BA practice and has an intimate knowledge of the Online Travel Industry, with first-hand experience of using data to support the delivery of large transformation projects.

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Mark Lewing

Mark Lewing
Business Analyst
Aviva

Mark Lewing is a Business Analyst at Aviva and Norwich Union since the early 1990s. Mark has experience of change, large and small, in all areas of the Insurance industry. Mark has been working on a large project delivery for Commercial Insurance for the last 2 years and has used technology to capture needs, run Scrums and Agile ceremonies and deliver demonstrations of working software. Mark is also an Oral Examiner for BCS and combines practical experience with a sound knowledge of BA principles to deliver great customer outcomes consistently. Follow mark on Twitter @MarkLewing.

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Christina Lovelock

Christina Lovelock
Programme Manager - Business Requirements
Health and Social Care Information Centre

Christina Lovelock has worked in various public sector organisations at a local and national level. These include Local Authority social care, the National Programme for IT within the NHS and currently the Health and Social Care Information Centre. She runs a team of 20 Business Analysts at various levels, who are supporting 15 national IT projects. Projects range from small in-house developments to multi-million pound third party supplier contracts.  She holds the BCS Diploma in business analysis. She runs a number of internal development courses relating to BA skills and leads the BA Community of Practice within the HSCIC, which has around 60 members. She is committed to the development of the BA profession, has introduced an entry level BA role into her team and promotes the understanding of the BA role within her organisation.

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Terri Lydiard

Terri Lydiard
Senior Lead Business Analyst
Lloyds Banking Group

Dr Terri Lydiard has over 30 years experience in Business Analysis. During this time she has worked for numerous major UK and International Companies, across a range of industry sectors. She is always keen to explore new topics and challenge conventional wisdom. Terri currently works as a Senior BA within Lloyds Banking Group.

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Kyle Macdonald-Wallis

Kyle Macdonald-Wallis
User Researcher
IPL

Kyle Macdonald-Wallis is a skilled User Researcher within the Business Analysis Practice at IPL, a leading UK IT services company specialising in digital innovation. With a PhD in Social Medicine, Kyle’s background in statistics and academic research means he is adept at solving complex problems and recommending innovative solutions for organisations across the public sector. Kyle has worked with health, energy and policing bodies, promoting user-centred design principles and best practice. 

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Georgiana Mannion

Georgiana Mannion
Business Analyst Consultant
Process In Colour

Georgiana Mannion is working as a consultant in Business Analysis and Change across 2 continents in both private and public sector organisations. Having accidentally happened upon being a BA after a varied career path including Nursing and HR, she now can’t imagine doing anything else. She speaks at conferences and events to share the benefits of playfulness, and volunteers for IIBA UK and Australia. George coaches and mentors BAs, bakes a lot of cake and plays guitar in bands. To follow her on twitter, BA stuff is at @processincolour

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Chris Matts

Chris Matts
Agile Transformation Coach
Tesco

Chris Matts has been a Business Analyst since 1995 mainly focused on building trading and risk management systems for Investment Banks. He is currently an Agile Transformation Coach since 2011 at Skype and Tesco.  David has delivered keynotes at Lean Agile Scotland, Agile Cambridge, XP Day, Agile Estonia.  Chris writes the following blog: www.theitriskmanager.wordpress.com. Follow Chris on Twitter @papachrismatts.

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Martin Maya

Martin Maya
AssistKD

Experienced as an internal & external consultant and provides management & training services over many years in the telecommunications and financial services sectors. Martin Maya’s specialist areas include financial services (BA Hons), business analysis (BA Dip), business intelligence (CBIP) & project management (APM).  Certified as a trainer in Consultancy Practice, Business Analysis & Project Management, he also authors training material and is an oral examiner for the BCS International Diploma in Business Analysis.

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John Mee

John Mee
Senior Business Analysis Consultant
Bath Business Analysis & Improvement

John Mee is an experienced business analysis consultant, who has worked as a requirements engineer, service manager, and information systems project manager.  He has experience in both public and private sectors, and in a variety of business domains including supply chain management, equipment support, and military command and control.  He is particularly used to working in challenging environments with strong willed, dynamic stakeholders, having worked extensively with the UK military.  John is passionate about business improvement, teamwork, and in delivering value.  This makes him ideal for supporting disparate stakeholders to understand their combined objectives and goals, at facilitating collaboration, and then supporting them to select and implement an appropriate, achievable, and affordable solution. He has been part of the Outstanding Outsider group-mentoring programme for contractors since early 2014, and is pleased to say he is still learning and developing as a professional BA.

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Claudia Michalik

Dr Claudia Michalik
Hybrid Business Analyst/Project Manager
European Bank for Reconstruction and Development

Dr Claudia Michalik is an accredited Prince2 Practitioner, BCS Business Analyst, Lean Six Sigma Belt and qualified accountant with over 15 years’ experience in the financial services sector. Usually delivering major financial transformation programmes, she is currently working as Senior Business Analyst within IT Architecture at the European Bank for Reconstruction and Development, now actively seeing the ‘other side of the fence’. She is especially interested in the value that business architecture can bring to organisations, business design and the increased drive for change.  Claudia holds master degrees in Business Administration and Science and a PhD in Innovation & Technology from international alma maters.

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Chris Moran

Chris Moran
Principal Consultant
Karona Consulting

Chris Moran has over 20 years experience of delivering projects, with expertise in the areas of business  analysis, systems analysis, project approach, planning and estimating, project risk management, quality management, and architecture.  Chris advocates systematic, structured and rational approach to project delivery.  Chris has worked for many blue chip companies, in insurance, banking and retail, on a wide range of development and organisational change projects.  He is also an accomplished TPMA certified trainer and mentor. 

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Dirk Morgenroth

Dirk Morgenroth
Senior Consultant Business Intelligence
Atos

Dirk Morgenroth is a senior consultant for Business Intelligence at Atos, Vienna. As a professional with eight years of hands-on experience in Business Intelligence, he covers the complete BI life cycle, and supports clients in defining their BI strategy and in designing, implementing and maintaining their individual Data Warehouse solutions. In addition to these core consulting activities, he is working as a Business Analyst and trainer.

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Saad Mughal

Saad Mughal
Consultant
Orbus Software

Saad Mughal is based at Orbus Software’s London Headquarters, joining Orbus as a Business Consultant, primarily engaging in Enterprise Architecture and Business Analysis projects. Recently he has transitioned into a Business Development role, managing the Africa and Middle-East regions.  Within the BPA domain, Saad has worked on projects at industry leading organizations such as Apple Inc, and within EA, he has worked with many private and public organizations around the world. Saad’s strengths are assisting to establish new BPA and EA practices, implementing value creating tools, and providing training to global teams at organizations such as Barclays.

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Neil Mullarkey

Neil Mullarkey
Comedian and Actor

Neil Mullarkey's performing credits include Whose Line Is it Anyway, I'm Sorry I Haven't A Clue, QI, Have I Got News For You, and Austin Powers movies. He has toured the UK and beyond improvising with Eddie Izzard, and he directed the interactive comedy whodunit Scissor Happy in London's West End. He co-founded the Comedy Store Players, Europe's top improv troupe, in 1985 with Mike Myers and still performs with them most weeks in London.  However since 1999 he has been bringing the skills of theatre and especially improvisation to the world’s biggest organisations (including Microsoft, WPP, Vodafone, Unilever, EY, Google, Saatchi & Saatchi, Gartner, UK Sport and Deloitte) and many agencies and business schools. He is a Visiting Lecturer at Cass Business School, City University. In the last year alone he has delivered workshops in Shanghai, Dusseldorf, Madrid, Brussels, Amsterdam, New York, Singapore, Durban, and Istanbul. Follow Neil @neilmullarkey.

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Peter Neal

Peter Neal
Lead Business Analyst
Yorkshire Water

Peter Neal has been part of Yorkshire Water since 2007, and IIBA North since 2012. With overseas and UK experience in Engineering, Software Houses, Public Sector, Consultancy, and now the utilities sector, he has been undertaking Business Analysis in some guise or another most of his life. On this journey, he has experienced many technologies, learnt a few development methodologies and completed a variety of project, sales and customer roles.

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Joost Niehof

Joost Niehof
Consultant/Trainer
BiZZdesign

Joost Niehof MSc has a background in business information.  As senior consultant and trainer he is working for BiZZdesign on those projects where business and IT meet. In most of his projects he helps architects, business analysts and designers to professionalize their way of working by the use of structured methods and visualizations. By doing this he helps decision makers making better informed decisions. Within BiZZdesign Joost focuses specifically on supporting customers who want to close the gap between business and IT. He also speaks regularly at universities as a guest lecturer.

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Mercy Obi

Mercy Obi
Business Analysis Consultant
First Plus Consulting

Mercy Obi is a business analysis consultant who has extensive experience in business analysis, system analysis and data modelling. She has worked in a range of industries in both public and private sector as an independent consultant.   Mercy enjoys working with project professionals grappling with complex requirements and disengaged stakeholders on projects and business transformation programmes to create a simple, persuasive and engaging story together, which delivers immediate benefits and brings clarity. This has the added benefit of helping key stakeholders to become interested and engaged.  Mercy Obi has been part of the Outstanding Outsider group mentoring programme for contractors since early 2014 and holds a BSc in Electrical Engineering from Temple University.

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Alex Papworth

Alex Papworth
Lead Business Analyst & Mentor
Business Analyst Mentor


Alex Papworth has contributed to the BA community since 2009. He was Marketing Director on the IIBA UK board and President for 2 years. More recently, he has been running the Be a Better BA webinar series, a community-driven BA webinar where topics, speakers and content is driven by the community’s needs.

He believes the knowledge and expertise of the BA community is a powerful resource for the wider community benefit. His interest in mentoring comes from the recognition that this is a very effective way to tap into this knowledge.  His website, Business Analyst Mentor (www.bamentor.com), was founded in 2009 and provides a number of resources for practicing or aspiring BAs.  He has been a business analysis for 15 years, working in a variety of sectors, mainly focussed on financial services.

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Tom Parnell

Tom Parnell
Intelligent Consulting

Tom Parnell is the Operations Manager working for Intelligent Consulting within the IT and Business Change market. Part of the Resource Solutions Group (RSG),  Intelligent Consulting is an experienced, established recruitment partner dedicated to delivering resource solutions to business. Involved  closely in delivering the mentoring programme into Nationwide Building Society, Tom has rolled out this solution into other areas of Intelligent Consulting’s customer base. Tom’s role focussed on the implementation of the programme and working alongside Nationwide to help deliver the overall programme. Tom’s focus is delivering solutions that add significant value into businesses and he is passionate about helping organisations reach their goals .He has had experience working across different sectors and with customers ranging from small start-ups to large FTSE 100 multi-nationals.

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Richard Patrick

Richard Patrick
Lead Business Analyst
Barclays

Richard Patrick is a fully qualified, Lead Business Analyst at Barclays, who has worked within a project change environment for the last 14 years. He has gained a wide range of experience from all the different channels and business functions that make up both Retail and Business banking. 

Richard has been a key part of the setting up and running of the BA practice within Barclays, for the BA’s within the organisation. Richard, together with David Baskerville, also presented at last year’s European conference (Visio beyond the basics).

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Sophie Penny

Sophie Penny
Business Analyst
John Lewis

Sophie Penny is a Business Analyst in the IT Relationships team at John Lewis, shaping projects that meet business strategy and objectives.  Sophie has 17 years’ experience across JL IT, working in Operational Support, providing application support for Retail Systems, project delivery in Supply Chain, delivering step change in the Merchandise Replenishment system, followed by a role within the Development Methodology team, implementing some Foundational Analysis training courses. Most recently Sophie has been involved in idea- shaping across various Business areas - shaping a programme of activity within their Supply chain and, prior to that, shaping the first My JL Loyalty scheme and the introduction of Interest Free Credit.

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Kathryn Pow

Kathryn Pow
Business Analysis Manager
Health and Social Care Information Centre

Kathryn Pow has around 10 years’ experience working as a Business Analyst within a number of private and public sector organisations. She has experience of system delivery and service improvement projects predominantly within the Logistics and Health sectors and has worked with both Waterfall and Agile development approaches. She is currently a Business Analyst Manager for the Health and Social Care Information Centre where she oversees business analysis activity on a portfolio of national projects.

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Jess Powell

Jess Powell
Business Analyst
Specsavers

Jess Powell is a Business Analyst at Specsavers who progressed into her current role after completing the IT Graduate scheme. She has worked on a variety of global IT change programmes, spanning retail, corporate and supply chain. Working with both onshore and offshore business and project stakeholders, she is interested in the impact behaviours have on relationships.  Jess is passionate about the value the BA role adds to an evolving organisation.

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Penny Pullan

Penny Pullan
Director
Making Projects Work Ltd

Dr Penny Pullan works with people in multinational organisations who are grappling with tricky projects: uncertain, with ambiguous requirements, stakeholders who need to be engaged and often teams dispersed around the world. Penny hosts the virtual BA Summit (www.basummit.com) in November each year, interacting with more than one thousand BAs all over the world. Her latest book is "Business Analysis and Leadership: Influencing change." Penny is a Director of Making Projects Work Ltd. whose clients enjoy her engaging visual facilitation. You can follow Penny on Twitter at www.twitter.com/pennypullan.

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Adrian Reed

Adrian Reed
Principal Consultant/Business Analyst
Blackmetric Business Solutions

Adrian Reed is a true advocate of the analysis profession. In his day job, he acts as Principal Consultant and Director at Blackmetric Business Solutions where he provides business analysis consultancy and training solutions to a range of clients in varying industries. Adrian is President of the UK chapter of the IIBA and he speaks internationally on topics relating to business analysis and business change. You can read Adrian's blog at http://www.adrianreed.co.uk  and follow him on Twitter at http://twitter.com/UKAdrianReed.

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Andrew Robertson

Andrew Robertson
Associate Director
CHP Consulting

Andrew Robertson joined CHP Consulting, a global management and IT consultancy for the asset finance industry, 15 years ago as a graduate trainee fresh from university and a gap year in New Zealand.

During his time at CHP he has worked across a whole range of finance sectors including equipment finance, consumer retail and fleet in the UK and mainland Europe. Andrew has worked on various projects, from wholesale systems replacement and migration, through application training and support, to bringing new product features to market.  In recent years he has focused on the definition phases of systems replacement projects, with a particular interest in requirements gathering, solution design and user experience.

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James Robertson

James Robertson
Principal
Atlantic Systems Guild

James Robertson has been associated with hundreds of systems projects, is the author of books and seminars on requirements and solving the right problem. He brings his unique brand of experience, practical know-how and dogma-free approach to agile stories. He will explain to you how you can produce the best possible user stories — the right stories.  James is co-author of five books including including “Mastering the Requirements Process”, now in its third edition, and “Requirements-Led Project Management”. He is also co-author of the Volere requirements techniques, used by thousands of organisations around the world.

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Suzanne Robertson

Suzanne Robertson
Principal
Atlantic Systems Guild

Suzanne Robertson is a principal and founder of the Atlantic Systems Guild. Suzanne is co-author of “Mastering the Requirements Process” (Addison-Wesley Edition 3, 2012) a guide for practitioners on finding requirements and writing them so that all stakeholders can understand them. Current work includes research and consulting on the management, sociological and innovative aspects of requirements. The product of this research is Volere, a requirements process, template and techniques for assessing requirements quality, and for specifying requirements. Suzanne works with organisations to apply innovative techniques and fresh thinking in all of their systems development activities. She consults and does research on improving requirements. She also spreads new ideas by teaching seminars and writing books. She is author of many papers on the socio-technical aspects of business analysis and systems engineering: www.systemsguild.com and www.volere.co.uk.  She also speaks at numerous conferences and universities. She is a member of IEEE and BCS and on the board of the British Computer Society’s Requirements Group. She was the founding editor of the Requirements Column in IEEE Software.

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Craig Rollason

Craig Rollason
UK Business Analysis Manager
National Grid

Craig Rollason has 25 years experience in the IT industry working across manufacturing, government and utility sectors. He currently runs the business analysis and solution architecture practice at National Grid. He is a contributor to the BCS publication on Business Analysis, and a member of the UK BA manager forum. Keys areas of interest include finding new ways to engage stakeholders, facilitation tools and techniques, performance management, coaching, leadership development, and exploring belief systems. Follow Craig on Twitter @Cr2402.

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Tom Shanley

Tom Shanley
Business Analyst
Redvespa New Zealand

Tom Shanley is an experienced Business Analyst who loves to combine analysis with creative and innovative presentation to help his customers understand complex issues and to make informed decisions. He has been based in Wellington, New Zealand for over eight years, and loves the creative and village vibe of working in this lovely city. Tom has presented at the NZ IIBA conference, BA Development Day 2014, as well as presenting to various business analysis and data visualisation groups. Follow Tom on Twitter @tomshanleynz.

 

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Alec Sharp

Alec Sharp
Senior Consultant
Clariteq Systems Consulting

Alec Sharp has managed his consulting and education business, Clariteq Systems Consulting Ltd., for almost 35 years. Serving clients around the globe (on five continents last year!) Alec’s expertise includes facilitation, strategy development, business analysis, data management, and, of course, business process change. In addition to an active consulting practice that keeps him up-to-date on real world issues, he conducts top-rated workshops and conference presentations on these topics globally. Alec is the author of “Workflow Modeling, second edition” (Artech House, 2009) which is widely used as a consulting guide and MBA text, and is a best-seller in the Business Process Management field with a “5 star” Amazon.com rating. He was also the sole recipient of DAMA’s 2010 Professional Achievement Award, a global award for contributions to the Data Management field. Follow Alec on Twitter @alecsharp.

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Richard Shreeve

Richard Shreeve
Consultancy Director
IPL

Richard Shreeve is the Consultancy Director at IPL, a leading UK IT services company specializing in the delivery of intelligent business solutions.  Richard is a highly regarded Information Management Specialist and Enterprise Architect, with over 20 years' experience of solving business problems and improving business performance by identifying and delivering the required changes to both business and technology domains.  Richard has contributed to the success of many high profile programmes across a variety of sectors and is a TOGAF9 Certified practitioner.

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Jo Smith

Jo Smith
Business Analysis Manager
Skipton Building Society

Jo Smith is the Manager of a team of 13 BAs at Skipton Building Society. Previous roles, within her 37 years at SBS, have included Manager of a range of mortgage related business areas including Securities and Repossessions, IT Business Relationship Manager, PM and most recently, BA Manager for the last 6 years during which she has attained the ISEB Diploma in Business Analysis. Her team took on responsibility for the introduction of Lean and Process Improvement training 4 years ago and she has enjoyed the challenge of bringing this to life.

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Jo Solecki

Jo Solecki
Business Improvement Manager
Sheffield Hallam University

Jo Solecki joined Sheffield Hallam University as a Business Analyst in 2007 and is currently Business Analyst Manager at Hallam. Previous employers include Capita Hartshead and DWP where Jo was also a Business Analyst. Jo is involved in all areas of business analysis but admits that working with different people daily is the best part of the job.

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Peter Staunton

Peter Staunton
Business Intelligence Manager
Google

Peter Staunton is a Finance Manager at Google’s EMEA headquarters in Dublin. He serves as EMEA lead for the Finance Business Intelligence team, collaborating with Finance and Engineering partners globally to build BI solutions that unlock the business value of data and analytics. Previously, Peter worked in a number of IT and consulting roles in the UK, United States and Ireland. A chartered member of Engineers Ireland, Peter holds a M.Sc. from the University of California at Berkeley and a MBA from University College Dublin.

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John Stuart-Clarke

John Stuart-Clarke
Aviva

John Stuart-Clarke is a highly-experienced senior business analyst, with a successful track record of delivering the benefits discovery, pre-project approval & requirements management phases of large, complex change programmes for a number of large enterprises, including Aviva, Informa, Tech Data and Sony. Recently, John’s work has focused on embedding agile ways of working into Aviva’s UK&I GI change function.

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Michael Sylvain

Michael Sylvain
Senior Business Analyst
Lowell Group

Michael Sylvain is a Senior Business Analyst at Lowell Group with experience of analysis, change management, bidding and engagement. As well as working in business process outsourcing, he has over 15 years’ experience in investments and finance. Prior to joining Lowell, Michael was involved in the design and implementation of Capita Customer Management's analysis framework and internal training Academy programme and has worked with Bradford IT College to assist in their Business Analysis Apprenticeship scheme..

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Corrine Thomas

Corrine Thomas
Business Consultant
Choices Consulting & Coaching

Corrine Thomas has over 25 years’ experience of working in analyst roles across a range of industry sectors including Local Government, Healthcare, Telecommunications and Financial services. During that time she has worked on projects such as the introduction of the poll tax and complex billing projects in the telecoms industry. In recent years she has focused on creating BA practices within large Change teams and her most recent role was Head of Business Analysis at Virgin Media. She now works as an independent consultant focused on capability development for BA teams and personal coaching for professionals looking to realise their full career potential. She is also a director of the BA Managers Forum.  When not working Corrine loves to be outdoors either on her bike or trekking and has recently been lucky enough to visit the Himalayas where she has trekked in both the Annapurna region of Nepal and in Bhutan. Follow Corrine on Twitter @corrinethomas.

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Julie Turner

Julie Turner
Business Analyst
John Lewis

Julie Turner started her IT career 23 years ago as a graduate trainee analyst programmer for National Grid and moved to John Lewis in 1994. Since then she has been in a team leader or lead analyst/business analyst role.  She has experience across the full project life cycle and across business areas with a strong track record of delivery.  For the last 2 years Julie has worked in the IT Business Relationships team focussing on the early life cycle of projects.  Although there are overlaps between this and the normal delivery BA role, there are some key differences and the BA shaping role tends to be part PM, part analyst.  Julie is always looking for ways we can work more effectively within the team and with interactions with other teams in and out of IT.

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Phil Turner

Phil Turner
Senior Business Analyst
National Assembly for Wales

Phil Turner has 15 years’ experience working in the public sector in Wales. He is currently employed as Senior Business Analyst at the National Assembly for Wales. Prior to this he was Principal Transformation Officer at Bridgend Council leading the council’s Lean Systems Programme. His qualifications and experience are in Change Management, Lean Six Sigma, Project Management (PRINCE 2 & Agile DSDM), and Business Analysis. Phil began his career in the public sector as a systems developer working in the field of Geographic Information Systems.

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Roderick Uitdehaag

Roderick Uitdehaag
Business Analyst
Rabobank

Roderick Uitdehaag has a Masters Degree in Business Administration, and started his career as a management consultant for Accenture. Recently, he made the transition to business analyst at Rabobank.  Roderick has been closely involved in the internal change efforts with regards to the implementation of an Agile way of working within the bank. He is also currently positioned as a Thought Leader within the organisation.

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Alex Vishal

Alex Vishal
Business Analyst
trainline

Alex Vishal BA, MBA, BCS (Solution Architect) Alex has more than 10 years of experience in the software industry. He has worked on initiatives and projects varying from old school legacy transformation projects to new mobile and web solution development.  His major achievements include working on the second version trainline portal back in 2007, white label solutions for Train operators eg. Stagecoach, Virgin Trains, Corporate B2B solutions for train travel, Print your own – Self print ticketing solution (customer convenience), Payment and ecommerce technologies for trainline leisure as well as Mobile barcode tickets and trainline mobile apps. Follow Alex on Twitter @alldemtwisters.

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Claire Ward

Claire Ward
Senior Business Analyst
Sheffield Hallam University

Claire Ward has worked at Sheffield Hallam University since 2013 as a Senior Business Analyst.  She has worked in the field of Continuous Improvement and Business Analysis for over 7 years in the supply chain and logistics industry.  Previous employers include Cadburys, Stanley Tools and the Food and Environment Research Agency.

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Craig Watson

Craig Watson
Lead Business Analyst
Sky Bet

Craig Watson is the Lead Business Analyst at Sky Betting and Gaming with over 13 years’ experience in IT and business change. He is passionate about Business Analysis; Agile methodologies; Lean principles; and how BAs are the best people to help change the way we think about and deliver business value.

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Andy Whatling

Andy Whatling
Business Analyst
Specsavers

Andy Whatling is a Business Analyst working at Specsavers. After graduating with an honours degree in Business Studies, Andy worked in the 3rd Party logistics sector as an Operations Manager for several major retailers.  A move into software saw Andy working as a functional consultant for a major global provider of Warehouse Management Systems (WMS) before joining Specsavers as a Business Analyst. Today, Andy is leading the global implementation of a WMS solution within an overall ERP roll out.

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Ian Worley

Ian Worley
Executive Director, Global Head of User Experience
Morgan Stanley

Ian Worley is an award-winning digital innovation and design strategist with over 15 years of experience advising organisations on the value of design-led innovation and the creation of integrated, multi-channel customer relationships. A passionate innovator, Ian has lead high-performance, cross-disciplinary teams that have delivered ground-breaking digital products and services in industries spanning media and entertainment, mobile services, travel, e-commerce and finance. He currently leads a global team of talented interaction design professionals developing next-generation client-facing and internal software, including Morgan Stanley Matrix, an award-winning product which continues to set new standards for interface design and customer experience in Financial Services.

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