Monday 21 September 2015: Workshops

08:30-
09:30
Registration
09:30-
13:00
Full-Day
Workshop
BCS Foundation Certificate in Business Change

Martin Maya
AssistKD
Full-Day
Workshop
BCS Foundation Certificate in Business Analysis

Davina Hesmer
AssistKD
Morning
Workshop
Using the Benefit Map for Lean Strategy Execution
Filip Hendrickx
AE NV
Morning
Workshop
Creative, Visual Facilitation
Penny Pullan Making Projects Work Ltd
Morning
Workshop
Business Analysis in BI and Analytics Projects
Dirk Morgenroth
Atos
Morning
Workshop
Better Thinking Skills for Better Business Analysis
James Archer
Public World
Suzanne Robertson
Atlantic Systems Guild

Morning
Workshop
Analysis of a User Story
Peter Aveyard
Capita Customer Management
Michael Sylvain
Lowell Group
13:00-
14:00
Lunch
14:00-
17:30
Full-Day
Workshop
BCS Foundation Certificate in Business Change

Martin Maya
AssistKD
Full-Day
Workshop
BCS Foundation Certificate in Business Analysis

Davina Hesmer
AssistKD
Afternoon
Workshop
Making Remote Co-Location Work

Mark Lewing
Aviva
John Stuart-Clarke
Aviva
Afternoon
Workshop
Business Playground: Games and Play for the Effective BA

Georgiana Mannion
Process In Colour
Afternoon
Workshop
Designing Compelling and Engaging Data Visualisations

Tom Shanley
Redvespa New Zealand
Afternoon
Workshop
Resilience - The Hidden Tool to See You Through the Most Challenging Situation

Corrine Thomas
Choices Consulting & Coaching
Sarah Fitton
Allen & Overy
Afternoon
Workshop
Process Modelling and Analysis – Practical Techniques and Frameworks

Alec Sharp
Clariteq Systems Consulting
11:00 -11:30 Coffee/Tea break - 15:30-16:00 Coffee/Tea break

09:30 - 17:30 - Full Day Workshop
BCS Foundation Certificate in Business Change

Martin Maya Martin Maya
AssistKD

ArrowTo Speaker's Bio

Full-Day Workshop Outline

AssistKD and BCS present an intensive workshop covering the syllabus for the BCS Foundation Certificate in Business Change qualification. Delegates will be able to sit the examination at the end of the workshop and get their results on the same day. Pre-workshop personal study, is strongly recommended.

Pre-registration is required for this workshop and examination.

The BCS Foundation Certificate in Business Change covers the landscape of concepts, life cycle and techniques relevant to Business Change. It provides a foundation for the range of specialist modular certificates provided by BCS in the areas of Business Analysis and Consultancy. In addition, it provides foundation-level Business Change knowledge for specialists in other disciplines. Topics covered include:

  • Overview of Business Change
  • Business Change Techniques
  • Business and IT Alignment
  • Business Improvement Definition
  • Business Change Design
  • Business Change Implementation
  • Benefits Realisation

BCS will be providing and running the examinations. The exam takes 1 hour and will take place at 16:30 on the workshops day.

Please note only delegates who have signed up for all 3 days of this event will be entitled to attend this workshop and be certified. A fee of £100 will be added to your invoice for the certification. Places are limited to 20.

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09:30 - 17:30 - Full Day Workshop
BCS Foundation Certificate in Business Analysis

Davina Hesmer Davina Hesmer
AssistKD

ArrowTo Speaker's Bio

Full-Day Workshop Outline

AssistKD and BCS present an intensive workshop covering the syllabus for the BCS Foundation Certificate in Business Analysis qualification. Delegates will be able to sit the examination at the end of the workshop and get their results on the same day. Pre-workshop personal study, is strongly recommended. Pre-registration is required for this workshop and examination.

The Foundation Certificate in Business Analysis covers the breadth of concepts, approaches and techniques relevant to Business Analysis. It provides a foundation for the range of specialist modular certificates provided by BCS in the areas of Business Analysis, Consultancy and Business Change. In addition, it provides foundation-level Business Analysis knowledge for specialists in other disciplines. Topics covered include:

  • The role and competencies of a business analyst.
  • Strategy analysis.
  • Business system and business process modelling.
  • Stakeholder analysis.
  • Investigation and modelling techniques.
  • Requirements engineering.
  • Business case development.
  • Implementation of business change.

BCS will be providing and running the examinations.  The exam takes 1 hour and will take place at 16:30 on the workshops day.

Please note only delegates who have signed up for all 3 days of this event will be entitled to attend this workshop and be certified. A fee of £100 will be added to your invoice for the certification. Places are limited to 20.

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09:30 - 13:00 - Morning Half Day Workshop
Using the Benefit Map for Lean Strategy Execution

Filip Hendrickx Filip Hendrickx
AE NV

ArrowTo Speaker's Bio

Morning Workshop Outline

Business stakeholders want project results fast. They often come to the business analyst armed with a solution, leaving not much room nor time for challenging and proposing alternatives. The classic benefit map, when used creatively, is a very useful and visual tool in opening up the conversation with your business stakeholders quickly.

By making explicit the business goals at different levels, it helps shift focus from project output to business outcome. This gives us a better compass for implementation: What is the link to the company strategy? Will the stakeholder's solution suggestion suffice? By reformulating the project requirements in a solution independent manner, it will help create room for alternatives.

On top of that, it can highlight the assumptions we make for the project to actually deliver business value. These assumptions can then be tested early on in the project, effectively supporting a lean startup approach.

In this interactive workshop, participants will:

  • Learn how to create room for discussing the strategic context and alternative solutions for project initiatives;
  • Learn how to bring hidden assumptions to the surface, so that they can be pulled forward and tested early in order to lower the investment risk;
  • See several case examples from multiple companies of how the benefit map has served as a continuous check point in projects to align strategy and execution.

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09:30 - 13:00 - Morning Half Day Workshop
Creative, Visual Facilitation

Penny Pullan Penny Pullan
Making Projects Work Ltd

ArrowTo Speaker's Bio

Morning Workshop Outline

Facilitating groups and handling complex human dynamics are at the core of business analysis.  Yet, facilitated sessions too often miss the mark, leaving participants uninspired and disengaged, especially in virtual teams.

In this interactive workshop, Penny Pullan will focus on how you can achieve great outcomes through inspiring and engaging visual facilitation.

You can expect to:

  • Discover how to bring visual aspects into your facilitated sessions, with both face-to-face and virtual groups
  • Be challenged to try new things, such as drawing out a process in an engaging way, i.e. by hand. (If you can draw the letters of the alphabet, then you have the artistic skills required!)
  • Learn how to listen out for the visual language that your stakeholders already use and to tap into these metaphors with your visuals.
  • Learn how to use visuals to gain a shared, holistic view of complex context and stakeholder relationships.
  • Leave with a creative plan for your next facilitated session, including a range of visuals you can use.

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09:30 - 13:00 - Morning Half Day Workshop
Business Analysis in BI and Analytics Projects

Dirk Morgenroth Dirk Morgenroth
Atos

ArrowTo Speaker's Bio

Morning Workshop Outline

With the advent of data-driven organizations requirements naturally change to increasingly data-centric entities. However, specifying data and data analysis needs is not an easy task for any of the stakeholders involved, no matter how mature the organization already is. This session sheds light on how to adapt to these environments and project contexts as a Business Analyst and provides the necessary basics.

At the end of this session BAs should understand the:

  • Changing requirements, project and tool landscape in companies on their way to data-driven organizations
  • Need to have a toolkit tailored for BI and Analytics requirements analysis
  • Approaches to tackle BI and Analytics projects as a Business Analyst

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09:30 - 13:00 - Morning Half Day Workshop
Better Thinking Skills for Better Business Analysis

James Archer James Archer
Public World

ArrowTo Speaker's Bio

  Suzanne Robertson Suzanne Robertson
Atlantic Systems Guild

ArrowTo Speaker's Bio

Morning Workshop Outline

The Business Analyst helps a wide variety of people to identify the real business problem, and to find the most effective solution. To do this, the BA needs thinking skills that enable him/her to think differently, raise questions, expose new ideas and elevate the caliber of thinking on the project.

This half-day workshop focuses on specific thinking skills that help the BA to be an effective thought leader. The subjects included are:

  • Running a thinking meeting – Listening, Feedback, Reflection
  • Using systemic thinking to discover the real problem
  • Having the courage to say what you really think
  • Becoming better at making abstractions
  • Helping other people to discover their own answers
  • Using alternative ways of expressing your thinking
  • Using double loop learning to challenge assumptions

This workshop identifies the socio-technical skills needed by thinking Business Analysts. Participants explore and experiment with these skills, and the most effective ways to apply them in their own projects.

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09:30 - 13:00 - Morning Half Day Workshop
Analysis of a User Story

Peter Aveyard Peter Aveyard
Capita Customer Management

ArrowTo Speaker's Bio

  Michael Sylvain Michael Sylvain
Lowell Group

ArrowTo Speaker's Bio

Morning Workshop Outline

User stories are ubiquitous; most BA’s are writing or working with user stories these days. Despite their widespread use in the agile world, a user story is a structured piece of narrative. Mike Cohn describes them as:

User stories are short, simple description of a feature told from the perspective of the person who desires the new capability, usually a user or customer of the system. They typically follow a simple template:

As a ...

I want ...

So that...

Despite this structured approach, user stories can still be mis-interpreted, which can lead to reworking of solutions, which in turn introduces waste. A lack of analysis rigour can also lead to missed requirements, again resulting in waste.

The presentation will introduce the audience to new techniques for decomposing user story into its atomic parts to:

  • Discover hidden scenarios
  • Reduce interpretation
  • Improve right first time

The audience will be introduced to new techniques based on categorical and propositional logic. These techniques have been thoroughly tested and proven to deliver clear unambiguous requirements. Used in conjunction with standard BA techniques, such as BAM’s and UML, they are an extremely effective way uncovering the unknown knows, that are often the root cause of cost and quality issues.

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14:00 - 17:30 - Afternoon Half Day Workshop
Making Remote Co-Location Work

Mark Lewing Mark Lewing
Aviva

ArrowTo Speaker's Bio

  John Stuart-Clarke John Stuart-Clarke
Aviva

ArrowTo Speaker's Bio

Afternoon Workshop Outline

Agile means co-location; developers sat with customers prototyping solutions and copying them live; yes ?

Not often.

In large organisations the customers sit hundreds of miles away from you, the BA. The developers are offshore, the designers are on 5 other projects and the product owner is trying to run a business unit as well and be available to you.

If this is familiar you need to be able to use collaboration tools, story repositories and online information stores to get through the task at hand.

This workshop will simulate an Agile inception and first sprint where the BA, developers, customers and Product Owner are remote from each other.

Using technology to simulate remote co-location we will demonstrate how to modify each of the major Scrum ceremonies to allow for, and exploit the technology.

Based on working methods being used on a daily basis at Aviva this workshop will provide real world help in making remote co-location work.

  • Make Remote Co-Location work
  • Use technology to deliver better stories
  • Keep using Agile ceremonies and drive better outcomes

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14:00 - 17:30 - Afternoon Half Day Workshop
Business Playground: Games and Play for the Effective BA

Georgiana Mannion Georgiana Mannion
Process In Colour

ArrowTo Speaker's Bio

Afternoon Workshop Outline

Play can improve communication, documentation and facilitation. It is a powerful addition to existing Business Analysis skill sets. In this workshop you will learn how to incorporate playful techniques and games into different stages of your project life cycle and analysis work. To ensure it is functional as well as fun, we will incorporate methods from the BABOK® and BCS Body of Practice courses with an added playful side. You’ll learn more about why businesses are turning to these techniques and the benefits from applying them.

From this session, you will have a better understanding of your own learning and listening styles, how to adapt your analysis environment to incorporate playful methodologies and the tools to create your own games as well as a set of ready-made ones to try at home! There will be toys, prototyping tools and stationery. These play skills can transfer into other areas including business change, enterprise architecture, training and testing, management and all those other things that BA’s are often required to take on.

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14:00 - 17:30 - Afternoon Half Day Workshop
Designing Compelling and Engaging Data Visualisations

Tom Shanley Tom Shanley
Redvespa New Zealand

ArrowTo Speaker's Bio

Afternoon Workshop Outline

This workshop will arm you with various tools that you can use to present complex data to your stakeholders, so that they're more compelling, engaging and ultimately more useful.  We will look beyond the normal office tools, but which can be applied in your workplace today.

  • Learn about which data visualisations tools are available
  • How to use their own data to build useful data visualisations
  • How to design data visualisations so that they are truthful, compelling and useful

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14:00 - 17:30 - Afternoon Half Day Workshop
Resilience - The Hidden Tool to See You Through the Most Challenging Situation

Corrine Thomas Corrine Thomas
Choices Consulting & Coaching

ArrowTo Speaker's Bio

  Sarah Fitton Sarah Fitton
Allen & Overy

ArrowTo Speaker's Bio

Afternoon Workshop Outline

Change projects can be hard; we must understand the real problem that the organisation is seeking to solve, whilst also handling challenging and difficult stakeholders. Often the BA feels stuck in the middle of a multitude of project and organisational challenges and under fire from all angles. At times like this having the capability not to take things personally, keep the project going and seek practical ways forward is a valuable thing to be able to do.

Being resilient means remaining strong in challenging situations. This workshop will help you develop the skills and capacity to build personal resilience in all areas of life by exploring what being resilient means introducing you to some tools and techniques to use.

Participants in this workshop will learn to:

  • Identify what being resilient means
  • Practice tools and strategies to implement a more resilient approach at work
  • Stay in control when under cross-fire from all directions
  • Respond effectively to challenging events

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14:00 - 17:30 - Afternoon Half Day Workshop
Process Modelling and Analysis – Practical Techniques and Frameworks

Alec Sharp Alec Sharp
Clariteq Systems Consulting

ArrowTo Speaker's Bio

Afternoon Workshop Outline

Organisations around the globe are making serious efforts to improve and even transform their business processes. They know they must understand what they do, and how they do it, if they are to improve in a sustainable way and adapt to constant change in the environment.

Unfortunately, many will struggle, coming up against the common pitfalls in working with business processes. This session is specifically designed to help you avoid those common problems. It’s packed with practical frameworks, techniques, tips, and real-life examples from a variety of disciplines. It covers an end-to-end set of techniques including introducing business process concepts to your sometimes-sceptical colleagues, discovering true end-to-end processes, scoping and modelling a process, and improving processes. Highlights include:

  • What a business process really is, why they are so often misidentified, and the consequences.
  • The cross-functional minefield, and the issues that have to be addressed
  • Making the need for process change visible and compelling, yet blame-free
  • Getting out of procedural details and seeing the whole
  • “Flow first, detail later” - the basics of “human-oriented” process mapping.
  • Taking a holistic view of processes – factors that are under and overemphasized

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