Agenda
Monday, 29 September 2008 • Pre-ConferenceWorkshops
08:30–
09:30 		Registration
Morning Workshops
09:30–
13:00

Building an Aligned Process Architecture and Change Program
Roger Burlton, Founder, Process Renewal Group

 Principles of Business Process Management
Dee Carri, Founder and Director, Torque Management (Ireland)
Paul Harmon, Co-founder and Executive Editor, BPTrends.com and Chief Methodologist, BPTrends Education and Consulting (US)
 Roger Tregear, Consulting Principal, Leonardo Consulting (Australia)		 Modeling, Analysis and Design, Critical Success Factors
Kathy Long, Senior Consultant, Process Renewal Group
13:00– 14:00 Lunch
Afternoon Workshops
14:00– 17:30 Ten Golden Rules for Designing a Service Oriented Architecture
Rick van der Lans, Independent Consultant, R20/Consultancy		 Principles of Business Process Management Continued
Dee Carri, Founder and Director, Torque Management (Ireland)
Paul Harmon, Co-founder and Executive Editor, BPTrends.com and Chief Methodologist, BPTrends Education and Consulting (US)
 Roger Tregear, Consulting Principal, Leonardo Consulting (Australia)		 Facilitating Process Discovery and Mapping: Practical Techniques for Successful Workshops
Alec Sharp, Senior Consultant, Clariteq Systems Consulting
 Tuesday, 30 September 2008 • CONFERENCE DAY 1 & EXHIBITS
08:00–
09:00 		Registration
09:00–
09:15		 Conference Welcome
Roger Burlton, Founder, Process Renewal Group
09:15–
10:00		 KEYNOTE: Collecting, Connecting and Correcting the BPM Dots
Roger Burlton, Founder, Process Renewal Group 
10:00–
10:45		 KEYNOTE: Without BPM is there ROI from an SOA?
Rick van der Lans, Independent Consultant, R20/Consultancy 
10:45–
11:15		 Networking Break and Exhibits
 
Track 1:
Winning BPM Strategies
Track 2:
Best Practices in Modeling Analysis and Design
Track 3:
Critical Factors for Implementation Success
11:15–
12:05		 The BPM Tipping Point
Roger Tregear, Consulting Principal, Leonardo Consulting 		BPMN for Dummies
Christopher Bradley, Head Information Practice, IPL 		“From Silo Thinking to Process Acting!”: Case Study from ATP, Denmark
Dorthe Mikkelsen, Business Architect, ATP
CASE STUDY
 
12:10–
13:00

Building an Organisation that Makes and Delivers Service Promises to your Customers
Colin Mitchell, Head of Business Design, Scottish Life
David Le Brocquy, Director, Senior Designer, VISION Consulting
CASE STUDY

Dealing With Human-Driven Processes
Keith Harrison-Broninski, CTO, Role Modellers Ltd 		Business Process Management and Enterprise Architecture: Recipes for Success
Daniel Abunu, Senior Enterprise Architect, BBC
CASE STUDY
 
13:00–
14:20		 Lunch and Exhibits
14:20–
15:10		 Getting Started with BPM: Practical Experiences in Process Management
Rob Davis, Principal Process Architect, British Telecom		 Alignment Isn’t Enough: Weaving IT into the Fabric of the Business
Michael Lees, Senior Director, Product Marketing, Software AG 

Agile ECM - BPM For The Business
Dan Crow, IBM Enterprise Content Management Marketing, Process Technologies
15:15–
16:05		 New Approaches To Avoiding Risks, Reducing Stress, Cutting Compliance Costs And Increasing Performance
Colin Coulson-Thomas, Chairman, Cotoco		 Modeling, Analysis & Design: “Real” Value-Add Analysis
Kathy Long, Senior Consultant, Process Renewal Group  		European Court of Human Rights: Streamlining Approvals Using a Workflow Solution
John Hunter, Head of IT Division, European Court of Human Rights 
CASE STUDY
 
16:05–
16:35		 Networking Break and Exhibits
16:35–
17:20
KEYNOTE: A Marriage of Innovation and Business Process Management – Applying the Methods of Innovation to Re-Invent Business Process
Howard Smith, CTO Europe, CSC
17:20–
19:00		 Drinks Reception and Exhibits
  Wednesday, 1 October 2008 • CONFERENCE DAY 2 & EXHIBITS
09:00–
09:45		 KEYNOTE: Strategy and Process
Paul Harmon, Co-Founder and Executive Editor of BPTrends and Chief Methodologist of BPTrends Education and Consulting
09:45–
10:30		 KEYNOTE: The Shell Downstream Process Journey
Doug Drolett, Global Process Management Architect, Shell
10:30–
10:55		 Networking Break and Exhibits
 
Track 1:
Winning BPM Strategies
Track 2:
Best Practices in Modeling Analysis and Design
Track 3:
Critical Factors for Implementation Success
10:55–
11:45

The end of BPM?
Frits Bussemaker, Founder/Chairman of the BPM-Forum Netherland

 

 Designing Smarter Processes with Business Rules: Rethinking Operational Decision Management
Ronald Ross, Principal, Business Rule Solutions, LLC, Executive Editor, Business Rules Journal
 		Using BPM to Adhere to the Government’s 18 week Referral-To-Treatment (RTT) Targets
James Thomas, Director of IT, University College London Hospitals (a NHS Trust)
CASE STUDY
11:50–
12:40		 ‘Intelligent’ and ‘Adaptive’ Methodology for BPM
Gopalakrishna Bylahalli, Wipro Technologies		 Running Effective BPM Projects
John Moe,Head of Business Consulting, Alphacourt		 Defining, Delivering and Managing Process Improvement in Complex Business Environments
 David Hughes, VP, Amdocs Consulting
12:40–
14:00		 Lunch and Exhibits
14:00–
14:45		 KEYNOTE: BPM: Enabling the Service Oriented Enterprise
Richard Soley, Chairman and Chief Executive Officer, Object Management Group, Inc.
14:50–
15:40		 Balancing The Strategy, Methodology And Technology Perspectives Of BPM
Neil Ward-Dutton, Research Director & Co-founder, Macehiter Ward-Dutton Limited    		Supply Chain Management in a Service Environment or Fixing a Self Inflicted Wound
Willem van Oppen, Chief Procurement Officer of Royal KPN Telecom 
CASE STUDY
  		Implementing Agile Processes in the US and Australian Governments
Peter O’Donoghue, Principal Consultant, Computer Sciences Corporation 
Elaine Anderson, Principal Consultant, Computer Sciences Corporation
CASE STUDY
15:40–
16:05		 Networking Break and Exhibits
16:05–
16:55		 Setting-Up A Process-Support Organisation: The Role Of A Business Process Office
Peter Willaert, Senior Researcher, BPMNetwork, Vlerick Leuven Gent Management School

Are Your People, Process and Technology Delivering your Strategy?
Ian Gotts, Author, and Founder & CEO, Nimbus

 From Process Model to IT Requirements – Successfully and Painlessly Making the Transition
Alec Sharp, Senior Consultant, Clariteq Systems Consultings   
17:00–
17:30		 Conference Closing Panel Discussion: Where to Now?
Moderator: Roger Burlton, Founder, Process Renewal Group
Panellists:
Paul Harmon, Co-founder and Executive Editor. BPTrends.com and, Chief Methodologist, BPTrends Education and Consulting (US)
Howard Smith, CTO Europe, Computer Sciences Corporation in Europe
Frits Bussemaker, Founder/Chairman of the BPM-Forum Netherlands