| |
 |
Paul
Allen
Cutter Consortium |
Paul Allen is a Senior Consultant
with Cutter Consortium. With more than 34 years' experience
in most areas of IT, he has earned international recognition
for his pioneering work in the application of component-based
development (CBD) and service-oriented architecture (SOA)
to achieve practical business value. Mr. Allen focuses on
the cultural aspects of enterprise SOA practices, including
the business case, requirements specification, governance,
process improvement, adoption planning, and integration with
enterprise architecture, business process management (BPM),
and organization change management.
Session
Back to top |
 |
Simon
Axup
Account Director
Berkshire Consultancy |
Simon Axup leads Berkshire’s
Change Management work, having spent the last 13 years focused
on bespoke transformation programme design and delivery across
large organisations. This experience has been in many different
industries including public sector, oil and gas, financial
services, FMCG, manufacturing, retail and hi-tech. Simon believes
that major change programmes must be tailored to each organisation
and individual circumstance. His considerable change implementation
experience enables him to use the strengths of the organisation
to maximise the speed of change whilst driving the change
through the line. He is passionate about the use of such programmes
to develop capability, accomplish optimum people management
and create a culture of achievement and self-worth. From strategic
operational restructuring to the implementation of performance
improvement methodologies, Simon has a reputation for ‘rolling
his sleeves up’ at all levels and a track record of
delivering hard business results at scale. His specialisms
include Change Management, Operational Effectiveness, Process
Improvement, Performance Management, Executive Team Development
and Organisational Transformation.
Session
Back to top |
 |
Oscar
Barros
Director Master in Business Engineering (MBE), Industrial
Engineering Department
University of Chile |
Dr. Oscar Barros (Ph.D.U.Wisconsin)
is director of the Master in Business Engineering (MBE) at
the University of Chile and is a businessman in the IT industry
in Chile.He has written ten books with more than 100,000 copies
sold. He has also published widely in international scientific
and technical journals. Dr. Barros has also been active in
consulting, having directed many large-scale projects on Operations
Research Modeling , Information Systems Development and Business
Process Innovation. He is currently working on the development
of business architecture and process patterns and supporting
software; results of this work can be seen at www.obarros.cl
and blog.obarros.cl.
Session
Back to top |
 |
Franz
Bayer
Managing Director
BOC Information Technologies Consulting Ltd |
Franz Bayer is the managing
director of BOC Information Technologies Consulting Ltd. in
Dublin, and is responsible for business development and international
projects in the BOC Group. Along with more than ten years
experience in the domain of business process management Franz
Bayer is mainly engaged in Process Improvement, Business IT
Alignment and Enterprise Architecture Management projects.
Session
Back to top |
 |
Tony
Bidgood
First Utility |
Tony Bidgood is an experienced
business and IT consultant with a background in requirements
capture, business and service architectures, and BPM. He recently
started a new role at First Utility, involving business change,
particularly continuous improvement and process design. With
many years’ experience of achieving change in various
sectors including financial, utilities, manufacturing, logistics,
software and services, he often acts as a bridge between Business
and IT, and has excellent communication skills.
Session
Back to top |
 |
Captain
Ian Bisson
Service Personnel and Veteran’s Agency
Royal Navy |
Captain Ian Bisson is a serving
Royal Navy officer currently working at the Service Personnel
and Veteran’s Agency in Gosport, Hampshire. An electronic
and electrical engineer by training and background, he has
served time as the Weapons engineer on several ships, worked
in technical projects such as the T45 destroyer, in MoD resource
planning, and in personnel policy. He brings this wide experience
to bear in developing the strategic direction for Armed Forces
personnel administration for the next 15 years.
Session
Back to top |
 |
Christopher
Bradley
IPL |
Christopher Bradley has spent
almost 30 years in the Information management field, working
for several blue-chip organisations in Data Management Strategy,
Master Data Management, Metadata Management, Data Warehouse
and Business Intelligence. Following University, Mr. Bradley’s
career started for the UK Ministry of Defence, and included
Volvo as data architect, Thorn EMI as Head of Information
Management, Readers Digest Inc as European CIO, and Coopers
and Lybrand’s Management Consultancy where he established
and ran the International Data Management specialist practice.
Here he worked on major international projects including data
management strategies, data warehouses, data governance, and
the largest Data Management strategy undertaken in Europe.
Currently, Mr. Bradley heads the Business Consultancy practice
at IPL, a UK based consultancy. Chris is currently advising
several commercial and public sector clients on Business Process
and Information Asset Management. Chris is a member of the
Meta Data Professionals Organisation (MPO) and DAMA, and has
recently co-authored a book Data
Modelling For The Business - A Handbook for aligning the business
with IT using high-level data models,
Session
Back to top |
 |
Roger
Burlton
BPTrends Associates |
Roger Burlton is a co-founder
of BPTrends Associates. He also established the pioneering
Process Renewal Group in 1993. He is regarded as one who can
bring reason, clarity and practicality to ways of managing
complex business process challenges especially at the strategic
level. Roger’s insights can be found in his acclaimed
book “Business Process Management: Profiting from Process”.
He not only presents these advanced BPM concepts to managers
and professionals around the world but works with leading
organizations to implement them. To date, he has conducted
over seven hundred sessions and has presented to over thirty
five thousand professionals globally. His seminars are the
longest continuous BPM series in the world running since 1991.
Sessions
Back to top |
 |
Mark
Burnett
BearingPoint |
Mark Burnett is Head of IT
Strategy & Transformation for BearingPoint UK, has 18
years experience in Enterprise Solution Architecture, IT Strategy,
Transformation, and Change. He has held Chief Architect roles
in global organizations addressing Outsourcing, Supply Chain,
Business Intelligence and Business Process Improvement. Mark
has worked across private and public sector in aerospace,
automotive, health, and central government, and is practiced
in various structured analysis, creativity, and problem solving
techniques including TRIZ (Theory of Inventive Problem Solving),
De Bono and Systems Thinking. His interest is in finding ways
to create the insight to drive change and improve situations.
Session
Back to top |
 |
Richard
Bushell
Head of Mobile Repair
BT Wholesale |
Richard Bushell is Head of
Mobile Repair for BT Wholesale, managing close relationships
with the customers, understanding their demands and driving
the delivery of excellent customer service to meet those requirements.
Richard has had a lifelong career with BT, starting as an
apprentice in 1973, then moving to operational and management
roles until starting his current role in 2005. He has gained
a reputation for transforming the Mobile Repair Organisation
in BTW, reacting to the increasing demands for reliability
and speed of repair that cellular technology demands.
Session
Back to top |
 |
Frits
Bussemaker
Founder/Chairman BPM-Forum Netherlands and
Process Community, Korstmos |
Frits Bussemaker supports organizations
on collaboration and community building. He has been working
in the IT/consulting industry for over 20 years. His vision
is to organize value through collaboration . He is the founder
and chairman of a number of successful associations including
the BPM-Forum Netherlands (www.bpm-forum.org),
an independent and neutral expert forum for BPM-professionals,
the international ProcessCommunity (www.processcommunity.org),
the Dutch chapter of the ASAP (www.strategic-alliances.org)
and iPoort (part of Nieuwspoort). He sits on the board of
advice of a number of professional and academic organizations
including IPBPM Portugal and ITSMF Netherlands. He is a regular
(international) speaker and conference chair. He writes for
Business Process Magazine, BPtrends.com and www.pluspost.nl
and has contributed to various magazines and books from Adjiedj
Bakas, John Jeston and Peter Fingar. He has an MSc from Delft
University and his own company Korstmos..
Sessions
Back to top |
 |
Dee
Carri
Torque Management |
Dee Carri is an accomplished
process and change management executive with 20+year’s
business experience. Dee is passionate about quality and performance.
By enabling others to realise their potential through process
and quality methods she has developed a reputation for delivering
real value through process-based methods, models and designs.
Dee offers professional services as a consultant, facilitator,
speaker and coach. Her company, Torque Management, is a strategic
partner of BPTrends (www.BPTrends.com),
providing their BPM Curriculum in Europe. During her career
Dee has held a number of senior management positions: Gartner
UK as Consulting Director, PA Consulting Group in Ireland
as e-business development Director, Élan Corporation
plc as Vice President Information Technology, and Member of
the Board of Management of Elan Pharma Ltd. Dee established
Torque Management in April 2002 to pursue her passion and
interest in quality and performance.
Sessions
Back to top |
 |
Paul
Coby
CIO and Head of Financial Shared Services
British Airways |
Paul Coby, CIO and Head of
Financial Shared Services, British Airways is the BA Director
responsible for technology, IT-enabled business change and
financial shared services across the airline. Paul’s
business principle is – ‘there are no IT projects,
only business projects’. Paul joined the Civil Service
in 1978 and having been seconded to IBM in 1983, held several
senior civil service positions, including Private Secretary
to the Secretary of State for Transport. Paul was asked to
join British Airways in 1997. This January, he took over responsibility
for financial shared services, property, business metrics
and the application of Lean process across the airline. Paul
is also Chairman of the e-Skills UK CIO Board. E-Skills UK
works with employees, educators and government to transform
IT skills at all levels and ages in the UK economy and society.
Additionally, Paul chairs SITA, which is owned by the Air
Transport Community and provides network services and IT solutions
in 220 countries across the world.
Session
Back to top |
 |
Rob
Davis
Conference Advisory Board Member &
IDS Scheer |
Rob Davis is a BPM consultant
with IDS Scheer UK (Ltd) and is an internationally recognised
expert in Business Process Management (BPM) and the practical
use of the ARIS Design Platform. Previously Rob worked for
British Telecom (BT) where he was responsible for selecting,
and implementing ARIS in a large scale implementation. Rob
has built extensive experience of all aspects of BPM and specialises
in providing consultancy on BPM, process modelling and design,
architecture and frameworks, process governance, and integrating
process and IT design. Rob has written three definitive books
on the practical use of ARIS Design Platform for BPM.
Session
Back to top |
 |
Dirk de Wit
Partner
Oi, Partners in BPM |
Dirk de Wit started his career
as research fellow at the Erasmus University. After his PhD
he proceeded to work for a research organisation, Telematica
Institute, in 1995. From 1995 onwards he was involved in a BPR
research project in which he developed in co-operation with
the Tax Office and ING Bank an approach for managing process
innovation. He started a career in consultancy (Oi) in 2000
with knowledge management and process management as key topics.
Working in different market areas he is one of the thought leaders
for BPM within his own organisation, where his main responsibility
is now in business innovation and professionalization in BPM.
He publishes in this field and presents both in conferences
and business schools. He is co-author of book: Effective process
management: managing with the BPM-model (2005/2009). As lecturer
of the BPM Academy he has given professional training to a large
number of (BPM) professionals in different firms (profit and
not for profit).
Session
Back to top |
 |
Grace
Duffy
President
Management and Performance Systems |
Grace Duffy provides services
in organizational and process improvement, leadership, quality,
and customer service. She designs and implements effective systems
for business and management success. She is co-author of The
Quality Improvement Handbook, The Executive Guide to Improvement
and Change, Executive Focus: Your Life and Career, and The Public
Health Quality Improvement Handbook. She holds an MBA from Georgia
State University. She is an American Society for Quality (ASQ)
Certified Manager of Quality/Organizational Excellence, Certified
Quality Improvement Associate, and Certified Quality Auditor.
Grace is a Certified Lean Six Sigma Master Black Belt and an
ASQ Fellow.
Session
Back to top |
 |
Tim
Franklin
IPL |
Tim Franklin has spent over
20 years working in a variety of Information Technology roles,
ranging from programming embedded software for London Underground
trains through to leading Virgin Mobile’s Architecture
Department. Latterly specialising in Enterprise Architecture
at EDS, he has demonstrated his expertise in delivering complex
and diverse technologies, which have contributed towards the
success of a number of mobile telecommunications businesses.
Tim recently joined IPL’s Business Consultancy practice,
where he is using his knowledge of how to successfully deliver
Business Process Management (BPM) and Service Orientated Architectures
(SOA) with a number of large financial and public sector clients.
Session
Back to top |
 |
Göran
Frisén
Consulting Partner - Business Process Architect
Ebicon AB Sweden |
Göran Frisén is
a Consulting Partner at Ebicon AB in Sweden. He has a background
as a management consultant with Cap Gemini, Logica, and Arthur
Andersen, and a ERP Product Manager at J.D. Edwards, PeopleSoft,
and Oracle. Throughout his career he has worked with BPM,
both as a consultant on system implementation, and as a Product
Manager developing ERP applications. Currently Mr. Frisén
is working as a Business Process Architect on one of Sweden’s
largest Sap implementations, responsible for the development
of a business process model linking the organizations processes
with the SAP configuration. Mr. Frisén is also responsible
for the management of the ARIS toolset and its use.
Session
Back to top |
 |
Ian
Gotts
Nimbus |
Ian Gotts, Author, Founder
and CEO of Nimbus, which has provided their process management
solution as a Cloud Computing offering to major corporations
for the last 4 years. This was a transition made from the
traditional model. Now over 70% of new customers have used
the Nimbus service including Toyota, SAP, Cognos, Nestlé,
HM Revenue & Customs and HSBC. He is author of 4 books,
Common Approach, Uncommon Results, Why Killer Products Don’t
Sell, Thinking of… Buying Cloud Computing? Ask the Smart
Questions and Thinking of… Offering a Cloud Solution?
Ask the Smart Questions. These make him a sought after
conference speaker. He is an active investor in technology
companies which make business sense.
Session
Back to top |
 |
Paul
Harmon
BPTrends Associates
|
Paul Harmon is a Co-Founder,
Executive Editor and Market Analyst at BPTrends, the most
trusted source of information and analysis on trends, directions
and best practices in business process management, (www.bptrends.com).
He is also a Co-Founder, Chief Methodologist and Principal
Consultant of BPTrends Associates, a professional services
company providing executive education, training and consulting
services for organizations interested in understanding and
implementing business process management. Paul is the Co-Author
and Editor of the BPTrends Product
Reports, the most widely read reports available on
BPM software products and the author of the best selling book,
Business Process Change, 2nds edition:
A Guide for Business Managers and BPM and Six Sigma Professionals.
He is an acknowledged BPM thought leader and noted consultant,
educator, author and market analyst concerned with applying
new technologies and methodologies to real-world business
problems. He is a widely respected keynote speaker and has
developed and delivered executive seminars, workshops, briefings
and keynote addresses on all aspects of BPM to conferences
and major organizations throughout the world.
Sessions
Back to top |
 |
John
Hoogland
Co-founder and CEO
Pallas Athena |
John Hoogland founded Pallas
Athena in 1993 with the vision to help organizations improve
their business performance and efficiency. Pallas Athena is
one of the fast growing global BPM companies, making a difference
to the business performance and efficiency of more than 2000
companies every day. John’s role is about translating
innovative ideas to usable BPMS for enterprise wide use. He
was the first to introduce Case Management concepts in the
BPM market and the first to embed Process Mining technology
in the BPM life cycle. His track record made him gain recognition
from leading analysts in the international BPM community.
Session
Back to top |
 |
Vijay
Jaswal
Pre-Sales Manager, UK
Software AG |
Vijay Jaswal has worked in
the field of Business Process Management (BPM) for over 15
years. He has helped numerous international organisations
derive value and increase competitiveness by streamlining
and improving processes across the organisation. Vijay currently
heads up the Pre-Sales Division at Software AG, promoting
the companies Process Driven Integration/ SOA message into
the marketplace.
Session
Back to top |
 |
Mike
Kelly
Senior Technical Manager
TM Forum |
Mike Kelly has worked with
the TM Forum since its earliest days, and joined its staff
over six years ago. He is concerned with the technical work
program, particularly TM Forum's New Generation Operations
Systems and Software (NGOSS) initiative. His particular focus
is with the work on the TM Forum Business Process Framework
(eTOM) as a business process framework for the industry, and
with integrating the business processes from this area with
systems developed using the methodology and architecture of
TM Forum's NGOSS program. He is also concerned with work on
testing compliance and conformance to NGOSS in OSS/BSS solutions.
Mike has worked in the telecommunications industry for thirty
years, in software and systems design, marketing and product
management. He also spent two years as an adviser to the Chief
Scientist in the UK Government Cabinet Office on telecommunications
and IT policy. Mike is a frequent conference speaker, and
also provides training and consultancy to organisations in
applying the work of TM Forum and related bodies.
Session
Back to top |
 |
Harald Kühn
Managing Director
BOC Information Systems GmbH |
Harald Kühn is a member
of the management board of BOC AG. Dr. Harald Kühn is responsible
for the technical product development as well as the platform
support, and one of the chief architects of BOC's ADONIS and
ADOxx modelling platforms. Further to these responsibilities,
Dr. Kühn participates actively in the international research
of meta-modelling, interoperability, and integration of software
engineering with semantic technologies
Session
Back to top |
 |
Andy
Langler
Assistant Director of Resources
Royal Pharmaceutical Society of Great Britain |
Andy Langler is Assistant Director
of Resources at the Royal Pharmaceutical Society of Great
Britain. He has worn several “hats” in his professional
life including working in areas of IT, Training & Development,
Sales & Medical Information and has more than 25 years
experience in the pharmaceutical, agrochemical, not for profit
and publishing environments. Latterly working in the strategic
deployment of IT he has instigated the implementation of numerous
systems involving changes to business process and working
practices as well as major change management initiatives from
the boardroom to the shop floor.
Session
Back to top |
 |
Terje
Lie
Leading Analyst
StatoilHydro |
Terje Lie is a leading analyst
in StatoilHydro. He has more than 20 years experience with
Enterprise Modelling in general and Business Process Modelling
in particular. Lie is a M.Sc. in Mathematics from the University
of Bergen, and has written textbooks in Mathematics. He has
also worked as an Exploration Geophysicist interpreting seismic
data, and is also a certified Enterprise Architect from IRM
Stockholm. Terje is now focusing quality development and improvement
of Business Process Models and other types of Enterprise Models.
Session
Back to top |
 |
Kathy
Long
Innovative Process Consulting |
Kathy Long, a Principal of
the Process Renewal Group, and President of her own company,
Innovative Process Consulting, has been helping organizations
understand and improve their business performance through
improved processes since the mid-1980 s. She has experience
improving processes in a wide variety of industries worldwide.
Ms. Long brings a very practical, common sense approach to
process improvement, applying a variety of techniques and
the application of innovative concepts to help move organizations
forward with better more effective and adaptable processes.
She believes people are one of the critical factors for success
in any process improvement initiative and coined the phrase,
People are the Process . Ms. Long speaks at numerous conferences
and leadership events around the world, including the BPM
Conference, Enterprise Architecture Conference, the Business
Rules Forum and the European BPM Conference. To date she has
conducted hundreds of seminars world-wide, and has presented
to tens of thousands of professionals.
Sessions
Back to top |
 |
Phil
Marks
Strategy Team Leader, Service Personnel and Veterans
Agency
MoD |
Phil Marks is the Service Personnel
and Veterans Agency (SPVA) Strategy team leader. SPVA is the
core Military HR administration service delivery organisation.
He currently is engaged in a considerable range of strategic
change initiatives, including SPVA input to the Delivery of
the Service Personnel Plan, MoD Corporate Shared Services
Agenda, Military HR vision 2020, SPVA Future Contract ( 2012-2027?)
all of which require changes to SPVA and wider MoD architectures.
He is also SPVAs lead on Benchmarking and Lean / Six Sigma.
Session
Back to top |
 |
Dermot
McCauley
Board Director, Corporate Development
Singularity |
Dermot McCauley, Director of
Corporate Development, joined Singularity in early 2003. Previously
he held President and General Manager roles in publicly quoted
high-growth technology companies serving the Financial Services
industry, including Cambridge Technology Partners (CTP) and
Raremedium Group. An executive in his own successful start-up
that was purchased by CTP in 1995, Dermot has previously worked
in the financial information services industry for JPMorgan
Chase and Dun & Bradstreet. Dermot holds a degree from
Imperial College, London.
Session
Back to top |
 |
Steven
M. McCrystal
SVP, Managing Director, IS Transformation
Diageo Plc
|
Steve McCrystal is currently
Senior Vice President and Managing Director of Transformation
for Diageo PLC based in London, UK. In this role, he has responsibility
for driving IT enabled Business Process Improvement. This
includes delivering a Global portfolio of projects covering
Customer Relationship Management, Global Supply Chain Planning,
Digital & Relationship Marketing and Back Office SAP Systems.
Diageo Plc is the world’s leading premium drinks business
with an outstanding collection of beverage alcohol brands
across spirits, wine and beer categories. These brands include:
Smirnoff, Johnnie Walker, Guinness,
Baileys, J&B, Captain Morgan, Cuervo, Tanqueray,
and Beaulieu Vineyard and Sterling
Vineyards wines. Diageo is a global company, trading
in over 180 markets around the world with a total market capitalisation
of approximately £23 billion. Prior to joining Diageo,
Steve was Vice President and CIO of Transformation for Pepsico
International (PI) based in Chicago, IL. In this role, he
was responsible for the Business Process Transformation Initiative
across PI. This included PI’s initiative to deploy full
SAP functionality to 70+ entities across all International
markets and leading the Managed Services initiative which
consolidated the HW infrastructure into 3 data centers and
outsourced all Network and Compute capabilities to Hewlett
Packard and British Telecom. Before joining Pepsico, Steve
held CIO, COO & Quality Leader roles at GE Capital and
various leadership roles within AT&T & KPMG Consulting.
During his career he has been part of many global transformation
programs.
Session
Back to top |
 |
John
McNaughton
Principal Consultant
The Salamander Organization |
John McNaughton is a Principal
Consultant for the Defence & Intelligence Practise of
the Salamander Organization. He currently is engaged in a
diverse range of architecture projects including the implementation
of an Enterprise Architecture for Future Defence Logistic
Services, the strategic approach to the delivery of personnel
administration for the UK MoD, development of the exploitation
of Enterprise and Service Oriented Architectures of delivery
of UK MoD Logistic Capability. He is also engaged in solution
development with Salamander. Before joining The Salamander
Organisation, John was the first Royal Navy Warfare Officer
to undergo the Advanced Information System Course at the UK
Military College of Science and he also completed a Masters
Degree in Knowledge Management Systems with Cranfield University.
Session
Back to top |
 |
Karthik
Murugan
Senior Business Analyst
Bankwest, Australia |
Karthik Murugan has a very
strong background in 'Software Engineering'. He has worked
as a software engineer and has gained hands on experience
by developing and implementing large-scale solution in multiple
industries like Construction, Telco and eCommerce. With relentless
effort for building right solution to meet user's expectations
while addressing business objective, Karthik identified the
dearth in requirement modeling techniques used with ICT industry.
Hence, he pursued his education in ICT Management System with
specialization in requirement engineering for creative teams
in collaborative environment. In Australia, he has worked
as a business analyst for multiple domains like human resource,
transaction processing etc predominantly performing business
process analysis, requirement engineering. He is an active
participant of various ICT communities like ACS, IEC, and
IIBA. Karthik believes in constant positive feedback loop
required by every ICT professional for the betterment of ICT
industry.
Session
Back to top |
 |
Kaare
Pedersen
Project Manager
LGDK – Local Governments Denmark
|
Kaare Pedersen, PhD, Project
manager in the Local Governments Denmark. Has been working
as consultant with BPM in more than 10 years, in local authorities
in Denmark. Before this associate professor in planning an
regulation from Roskilde University. Leader of the “The
Local Authorities Business Process Bank” in Denmark.
Session
Back to top |
 |
Pascal
Ravesteyn
Research Coordinator
Research Centre for Process Innovation |
Pascal Ravesteyn obtained holds
a bachelors in Industrial Management from HU University of
Applied Sciences and a masters in General Management from
Nyenrode University. His first experience in the domain of
process management was in 1998 with the Dynamic Enterprise
Modeler (DEM) functionality in Baan 4 ERP package by Baan
Company. Since then, he worked at the HU University of Applied
Sciences as a lecturer and researcher. Since 2005 he is research
coordinator of the Research Centre for Process Innovation
at the University and in 2006 he also started a PhD research
at Utrecht University on critical success factors when implementing
business process management systems.
Session
Back to top |
 |
Toby
Redshaw
CIO
Aviva Group |
Toby Redshaw joined Aviva in
January 2008 as the global Chief Information Officer. Previously,
Toby was a Corporate VP at Motorola leading several IT disciplines
and global procurement. Prior, he helped build a global dotcom,
running three of four business units. During 17 years at FedEx,
he held significant business and IT positions in the US, Asia
and Latin America, including CIO for a 53 country business
unit and global product development for international customer
automation solutions. Toby was the founding Chairman of the
Kellogg Innovation Network (at Kellogg Business School) and
chaired the RosettaNet Council. He was also Executive Chairman
for MediaRiver and served on several boards including the
World Cataract Foundation.
Session
Back to top |
 |
Nick
Rhodes
Executive Manager
Detica |
Nick Rhodes heads Business
Consulting at Detica, a consultancy specialising in the collection,
management and exploitation of information. He is a staunch
advocate of pragmatic change: using the full management toolkit
to galvanize action, shape solutions and "stick with
it" until tangible, traceable benefits are achieved.
Before joining Detica Nick worked internationally as a programme
manager on multi-channel marketing campaigns in the UK, Germany,
Switzerland, Austria and Hong Kong.
Session
Back to top |
 |
Ronald
Ross
Co-Founder and Principal
Business Rule Solutions, LLC
Executive Editor
www.BRCommunity.com |
Ronald Ross serves as Executive
Editor of BRCommunity and its flagship publication, Business
Rules Journal. He is a sought-after speaker at conferences
world-wide. His gives popular public seminars through AttainingEdge
and in Europe though IRM UK. Mr. Ross is recognized internationally
as the “father of business rules.” He has served
as Co-Chair of the annual Business Rules Forum Conference
since 1997. He was a charter member of the Business Rules
Group (BRG) in the 1980s, and an editor of the two landmark
BRG papers, “The Business
Motivation Model: Business Governance in a Volatile World”
and the “Business Rules Manifesto”.
He is active in OMG standards development, with core involvement
in SBVR. Mr. Ross is Principal and Co-Founder of Business
Rule Solutions, LLC. At BRS, Mr. Ross co-develops Proteus®,
its landmark business analysis and rules methodology, including
the popular RuleSpeak®
(www.RuleSpeak.com).
Mr. Ross is the author of eight professional books. His newest
are: Business Rule Concepts
(2009), a 3rd edition of his popular, easy-to-read 1998 handbook,
and Principles of the Business Rule
Approach, Addison-Wesley (2003).
Sessions
Back to top |
 |
Jim
Rudden
Vice President, Global Marketing
Lombardi
|
Jim Rudden is the vice president
of Global Marketing for Lombardi, responsible for all aspects
of the company’s marketing efforts. Jim has been with
Lombardi for over four years and most recently was Director
of Product Marketing. He has more than 16 years experience
of software marketing and implementation in the areas of business
process management (BPM), business rules management (BRM)
and enterprise middleware technologies. He has held positions
in Product Management, Marketing, Consulting, and Sales at
Trilogy Software, BetweenMarkets Software and other software
companies. Jim holds a B.A. in American Studies from Stanford
University.
Session
|
 |
Jan
Schilt
GamingWorks BV |
Jan Schilt started his professional
career in 1986 as a Service Centre employee. After a few years
working in several ICT jobs he became ICT Manager at Knorr
(Currently Unilever). In 1998 he became Management Trainer
for ISES International and became responsible for ITSM training
programs.
In 2001 he started his company called Learning Works. He
became expert in Learning Based Consultancy and wrote his
first book about ‘Process Improvement in IT Service
Management’. With this book he won the itSMF innovation
Award 2001. In the next year he became ‘The Best Master’
at the itSMF conference, With Learning Works Jan develops
customized Service Management training programs and Action
Learning Programs. He was selected by EDS/GM, and EDS/ABN
AMRO to conduct the IT Service Management training programs
for Europe.
In 2003 he started together with Paul Wilkinson the company
called GamingWorks. Together, Paul and Jan developed the Business
Simulations: Apollo 13 – an ITSM case experience™,
the Project Management Business Simulation ‘The Challenge
of Egypt™’ and the Business Process Management
Simulation ‘The Greatest Move™ and the Business
IT Alignment game ‘Grab@Pizza’ .
GamingWorks has become one of the leading companies in the
World. GamingWorks has over 100 International Partners and
has trained more than 150 trainers. Every day somewhere in
the world 3 of GamingWorks simulations are played. Next to
the popular simulations Jan Schilt was co-creator of the ABC
of ICT™. This new approach focuses on the most important
success factor in ICT, humans!
Session
Back to top |
 |
Dr.
Torsten Schmale
CEO
inubit AG |
Dr. Torsten Schmale is one
of the founders of the inubit AG, today Chief Executive Officer
and in charge of the company strategy as well as the departments
Marketing & Sales, Finance and Development. Due to his
longtime experience as head of development, project manager,
and system architect, as well as his comprehensive experience
in the area of process optimization, integration, and SOA
he decides on future products and solutions orientating always
towards customers needs and the expansion of our company in
the national and international market.
Session
|
 |
Alec
Sharp
Clariteq |
Alec Sharp has managed his
consulting and education business, Clariteq Systems Consulting
Ltd., for close to 30 years. Serving clients from Ireland
to India, and Washington to Wellington, Alec’s expertise
includes facilitation, strategy development, data management,
and of course, business analysis and business process improvement.
His popular workshops and conference presentations on these
topics, conducted globally, consistently receive “excellent”
ratings. Alec is the author of the recently-released second
edition of “Workflow Modeling” (Artech House,
2008) which is widely used as a university text and is a best-seller
in the field.
Sessions
Back to top |
 |
Howard
Smith
CSC |
Howard Smith: Previously CSC
CTO EMEA, Howard now leads 'Collective Intelligence', CSC's
global idea management program. Author of BPM:
The Third Wave and IT Doesn't Matter - Business Processes
Do, Howard co-founded the Business Process Management
Initiative (BPMI.org) which led to the development of the
modern BPMS. He is a respected speaker, technologist and consultant.
Session
Back to top |
 |
Paul
van Doorne
Manager BPM
KPN Business Market |
Paul van Doorne joined KPN
in January 2008 as Manager BPM at KPN Business Market, responsible
for the performance of KPN s client processes and several
process improvement programs. Before KPN, Paul worked at AXA
Netherlands where he held several Operation Management positions
in Pensions, Life and Healthcare and was in charge of customer
and process improvement programs. He also was responsible
for the deployment of Six Sigma at AXA Netherlands and is
a certified Master Black Belt. Before AXA, Paul worked at
PricewaterhouseCoopers as a principal consultant, was an Internet
entrepreneur in e-procurement and was project manager at Rabobank.
Session
Back to top |
 |
Richard
Veryard
Independent Consultant |
Richard Veryard is a writer,
researcher and industry analyst, known as an original and
independent thinker on innovative systems for business change.
In recent years he has specialized in service oriented architecture
(SOA) and the service-based business. He is currently writing
a book on Organizational Intelligence.
Session
Back to top |
 |
Neil
Ward-Dutton
MWD Advisers |
Neil Ward-Dutton is a co-founder
of and Research Director at MWD, a specialist IT advisory
firm which focuses exclusively on issues concerning IT-business
alignment including IT architecture, integration, management,
organisation and culture. Neil is a highly accomplished and
experienced IT industry analyst and public speaker. He advises
clients on technology and management issues relating to BPM,
enterprise architecture, IT governance, SOA, application development
and business integration. He currently acts as the lead analyst
on MWD's BPM continuous advisory service. Neil has acted as
an advisor to large IT user organisations particularly in
financial services, government and telecommunications sectors
and also to many of the world's major IT vendors. Neil is
a co-author of "The Technology
Garden: Cultivating Sustainable IT-Business Alignment"
(Wiley, 2007). alignment.
Session
Back to top |
|
|
