Monday - 28 September 2009
Registration: 08:30 - 09:30
Morning Workshops: 09:30 – 13:00
Afternoon Workshops: 14:00 – 17:30
Lunch: 13:00-14:00

09:30 – 13:00
Building a Business Architecture

	Roger Burlton BPTrends Associates To Speaker's Bio
	Paul Harmon BPTrends Associates To Speaker's Bio

Morning Workshop Outline

This half-day workshop shows you how to develop and lets you practice building a process-centric Business Architecture that reflects the business drivers and strategic intent of the enterprise and defines the processes and organizational capabilities required for the enterprise to realize its purpose. It will consider business process architectures in a comprehensive manner and include consideration of a variety of enterprise process modelling techniques. It will be led by Roger Burlton and Paul Harmon; two pioneers in the realm of practical process management. It will cover:

• Drivers for Business Architecture
• Developing the Process Architecture
• Performance measurement and strategy alignment
• Capability Alignment
• Groups for Governance and project enablement
• Case studies
• Team Exercises

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09:30 – 13:00
Principles of BPM

Dee Carri Torque Management To Speaker's Bio

Morning Workshop Outline

This introduction to processes is designed for novice practitioners and managers in the field of BPM. It will provide a broad overview of BPM discussing process work at the enterprise management, process improvement and solution implementations levels. This will be a good baseline for the rest of the conference sessions. Dee Carri a former Gartner analyst will lead this session from the BPTrends training curriculum. With Case studies and exercise throughout it will cover:

• Why Business Processes?
  • What is a Business Process?
  • What are the Benefits of BPM?
  • What Are Organizations Doing Today?
• The Enterprise Level
  • Strategy and Process
  • Enterprise Processes Models
  • Performance Measurement
• The Process Level
  • Process Modeling
  • Process Analysis
  • Process Redesign
• The Implementation Level
  • IT Implementation
  • HR Implementation
  • Other Types of Implementation

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09:30 – 13:00
Business Rules, Business Analysis and BPM: Putting It All Together

Ronald Ross Business Rule Solutions To Speaker's Bio

Morning Workshop Outline

This presentation from Ron Ross and Gladys Lam, leaders in the business rules field, discusses techniques for business analysis and business-driven requirements development using business rule techniques. Based on real-world experience, it outlines what you need to know to apply these techniques successfully in your organization and to stay abreast of current best practices to achieve the core goals of truly meeting business needs, developing robust requirements, and building agile systems. Key deliverables are examined, including business process models, policy charters, business vocabularies, and rulebooks. Real-world examples are used to illustrate pitfalls and how best to avoid them. The latest in applied techniques for capturing and managing business rules are also illustrated

This presentation discusses how to…

• Use business rules in business analysis.
• Harvest business rules using business process models.
• Engage business people at all levels in creating requirements.
• Avoid downstream show-stoppers and major re-dos.
• Weave business solutions and IT requirements together seamlessly.
• Manage business rules effectively.

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09:30 – 13:00
Modeling, Analysis and Design - Lessons Learned

Kathy Long Innovative Process Consulting To Speaker's Bio

Morning Workshop Outline

This half-day seminar will focus on the proven building blocks of process modeling and analysis. For experienced practitioners it will provide a comprehensive framework pulling together trustworthy techniques and practices into a repeatable and shareable method. This session will be led by Kathy Long a pioneer in the practical application of realistic process project methods and the instructor for IRM UK’s process level training classes. Through instructor presentation and small group working sessions it will cover:

• The principles and foundation of Modeling, Analysis and Design
• Modeling Business Processes
  • Discovering the “right” information
  • Optimum modeling techniques
  • Using models to effectively communicate and validate
• Analyzing Processes
  • Information required to analyze processes
  • Analysis techniques
• Designing Processes
  • Information required to design processes
  • Design techniques

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14:00– 17:30
Capability Modeling, BPM and SOA

	Tony Bidgood First Utility To Speaker's Bio
	Richard Veryard Independent Consultant To Speaker's Bio

Afternoon Workshop Outline

This workshop will apply a high-level concept of business capability to a business domain. There is growing interest in capability modelling and management, including the through-life management of capabilities. Capabilities provide a powerful metaphor for thinking strategically about the loosely-coupled enterprise, and for managing its evolution.

A case study will be used involving role playing to explore ways to model and manage business capabilities, focusing in particular on horizontal interoperability and shared services. The role of the capability will be demonstrated as a fundamental building block that brings together business process management and service oriented architectures. Key messages:

• Learn to model and manage business capabilities
• Contribute to strategy for a loosely-coupled enterprise
• Practice, using a role-playing case study
• Bring together BPM and SOA at the enterprise level

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14:00– 17:30
Introduction to BPMN

	Chris Bradley IPL To Speaker's Bio
	Tim Franklin IPL To Speaker's Bio

Afternoon Workshop Outline

The OMG’s Business Process Modelling notation, the BPMN, was designed to be intuitive and easy-to-use for to business and non-technical users, while supporting robust and detailed semantics for technical users. This session will provide an introduction to the BPMN standard: its history, purpose, an overview of the notation, and hands-on examples. Chris Bradley and Tim Franklin will facilitate the workshop.

• What the BPMN was designed to do (and not do)
• Notation Overview
  • “Business-Focused” modelling
  • Overview of the basic modelling artifacts: activities, flows, events, gateways, etc.
• Where do we go from here
  • Implementing Business Process Modelling at your site
  • Online Resources for broadening your knowledge
  • How BPMN Modeling aligns with other initiatives (Data Modeling, BPM Suites, ERP systems, etc.)

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14:00– 17:30
From Process Redesign to IT Requirements - Crossing the Chasm

Alec Sharp Clariteq To Speaker's Bio

Afternoon Workshop Outline

One lesson that’s been learned over the past decade, especially from huge ERP implementations that went sideways, is that large information systems projects carried out without regard to business processes often fail. Unfortunately, although it’s a great start, having a well-considered and widely-supported process design doesn’t guarantee success either. As in any type of project, the issue is how best to discover, document, and verify functional requirements. Simple, list-based approaches (loved by management because of the illusion of traceability) are loathed by developers because they provide no context. On the other hand are rigorous, complex techniques that are indecipherable to most users and analysts, and thus also produce undependable results. What to do?

This presentation will describe methods that have worked well for all parties in large, process-oriented undertakings. Some of the questions that will be answered include:

• What are functional requirements? – a simple framework that includes business processes
• Technique overload - usage-centered design, use cases, scenarios, agile methods, service or component specifications, contracts, etc. Are any or all of them useful and necessary?
• When should I stop modelling process flow and shift to other forms to capture requirements?
• How can I avoid the “deep dive for detail,” and take a controlled descent instead?
• Don’t agile methods mean I can forget about all this overhead and just get on with the job?

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14:00– 17:30
Process Creativity

	Howard Smith CSC To Speaker's Bio
	Mark Burnett BearingPoint To Speaker's Bio

Afternoon Workshop Outline

Interested in TRIZ and BPM? Southbeach is a breakthrough notation for process creativity, problem solving, innovation and change management. Used by management consultants and school children alike, this seminar will focus on the needs of anyone involved in BPM projects.

The founders of Southbeach will illustrate the notation using examples and will demonstrate how it can be used to guide process improvement and transformation. A case study will be presented. The seminar will include a hands on session using Southbeach Modeller. Bring your laptop or notebook (optional)! The software remains yours after the seminar.

Use Southbeach Notation to model any situation or process in fields as far flung as finance, engineering, management, the law, global issues, education, marketing, the service economy, health care, information technology, strategy or politics. Add perspectives to your models. What is useful? What is harmful? From which viewpoint?

While the method will grow with you, the notation is simple, immediate and - many consultants claim - intuitive. Some facilitators get by with just a flip chart, Post_It notes and highlighter pens (red for harmful and green for useful). For more complex work, the modeling software allows you, with your colleagues, to explore multi-faceted scenarios incorporating new ideas, systems, processes and trends.

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