Agenda


Monday, 27 September 2010 • Pre-Conference Workshops
08:30– 09:30	Registration
09:30– 13:00	The ABC's of Process Modeling from Business Architecture to the Process Portfolio Roger Burlton, BPTrends Associates Paul Harmon, BPTrends Associates
	An Introduction to Business Process Management Dee Carri,Torque Management
	Successfully Running a Business Process Analysis and Design Project Deirdre Sexton, Gyro Consulting
13:00– 14:00	Lunch
14:00– 17:30	The XYZ's of Process Modeling from Project Scoping to Solution Requirements Roger Burlton, BPTrends Associates Paul Harmon, BPTrends Associates
	The Essentials of Lean Six Sigma Peter Matthijssen, BiZZdesign
	The BPM Technology Landscape Sandy Kemsley, Kemsley Design

Tuesday, 28 September 2010 • CONFERENCE DAY 1 & EXHIBITS
08:00– 09:00	Registration
09:00– 09:55	Conference Welcome and Chair Address: The Rules for Process Roger Burlton, BPTrends Associates
TRACKS	Track 1: BPM as a Management Discipline	Track 2: BPM as an Analyst's Methodology	Track 3: BPM as an Enabler for Change
10:00–10:55	Evolving Process Thinking in the Enterprise Phil Short, IT Director, Mars	Business Analysis in a Political Environment Frank Rae, Senior Business Analyst, National Assembly for Wales Sarah Gait, Business Analyst, National Assembly for Wales	Collaboration and BPM - Social Media meet BPMS Sandy Kemsley, Kemsley Design
10:55–11:25	Networking Break and Exhibits
11:25–12:20	Collaborative Roundtable: How can we get Executive Commitment to BPM Facilitator: Frits Bussemaker, Korstmos & Founder, BPM-Forum Netherlands	Next Generation Business Process Modeling and Analysis - A Novel Approach to Business Process Optimization in the Financial Sector Burkhard Weiß, University of Muenster Axel Winkelmann, University of Muenster	Process Without Boundaries Ashley Cook, Carphone Warehouse
12:20–13:40	Lunch & Exhibits
13:40–14:25	New Approach on Process Management Hans Somers, Belastingdienst - Dutch Tax and Customs Administration	Collaborative Roundtable: How can we get Synergy out of Business Processes and Business Rules Facilitator: Silvie Spreeuwenberg, LibRT	Is BPM ready for Cloud Computing? Ian Gotts, Nimbus
14:30–15:25	Improving the Process of Process improvement through Stakeholder Collaboration Neil Ward-Dutton, MWD Advisors	Significantly Improving Process Performance at Scottish Water Representative of Scottish Water David LeBrocquy, VISION Consulting Ken Scott, Senior Manager, Vision Consulting	How BPM and BPMS Technologies Support Migration Capability Programs for Alcatel-Lucent Christopher Miller, Alcatel-Lucent
15:25–15:55	Networking Break & Exhibits
15:55–16:40	Process governance: importance, concepts, framework and cases Prof. Rafael Paim, Enjourney Consulting	How Process Improvements Impact Customer Satisfaction Adam Hajzner, LeasePlan Fleet Management (Polska) Sp. z o.o.
16:45–17:40	The Roadmap Towards a Process-Oriented Organisation Joachim Van den Bergh, Vlerick Leuven Gent Management School	Business Analysis, Compliance and Risk Management in Financial Service Processes through BPM Henri-Jan Staal, Kempen & Co Merchant Bank	Collaborative Roundtable: How can we Transform our Business Process Models into IT Requirements Facilitator: Sandy Kemsley, Kemsley Design
17:40–19:00	Drinks Reception & Exhibits

Wednesday, 29 September 2010 • CONFERENCE DAY 2 & EXHIBITS
09:00–09:45	Keynote: The Future of Work: A One-on-One Chat with Keith Harrison-Broninski, Role Modellers Ltd Keith Harrison-Broninski, Role Modellers Ltd Moderated by Roger Burlton, BPTrends Associates
TRACKS	Track 1: BPM as a Management Discipline	Track 2: BPM as an Analyst's Methodology	Track 3: BPM as an Enabler for Change
09:50–10:45	How to Build your Process Community? Frits Bussemaker, Korstmos & Founder, BPM-Forum Netherlands	Bridging the Gap between Business Process Modeling and IT Solutions Design: The V-BPM Cycle Reference Model Eduardo Gonzalez, adidas Group	Business Critical SOA and BPM Craig Walton, Yorkshire Water Darren Thresh, Yorkshire Water
10:45–11:15	Networking Break & Exhibits
11:15–12:00	Mastering the Unpredictable: Resolving Case Management Challenges with Dynamic BPM Dermot McCauley, Director of Corporate Development, Singularity	11 Habits for Highly Successful BPM Programs Emmanuel Treny, Consulting Director EMEA, WebSphere Lombardi Edition IBM
12:00–13:20	Lunch and Exhibits
13:20–14:05	Collaborative Roundtable: Delegates Choice	The Change Equation - or How to Avoid a Failed Change Project Peter Duschinsky, The Imaginist Company	Success On-Demand: SL Investment Management Transforms with SaaS BPM Bruce Spicer, SL Investment Management
14:10–15:05	BPM for Small and Medium Sized Business - Why Traditional Strategies Don't Work & What Does Tom Bellinson, IT Methods	Collaborative Roundtable: Delegates Choice	Implementing BPM to Streamline B2B Sales Process in TeliaSonera Finland Tuukka Heinonen, TeliaSonera
15:05–15:35	Networking Break & Exhibits
15:35–16:30	Improvement follows Governance at Deutsche Bank Murray Woody, Deutsche Bank	Learning to Love BPMN 2.0 Christopher Bradley, IPL Tim Franklin, IPL	Flying High with Cloud-Based BPM: Rolls-Royce and other Success Stories Richard Harris, Director of Information Management, Rolls-Royce Vijay Takanti, Exostar
16:35–17:05	Conference Closing Panel Discussion: BPM Futures: Revolution or Dissolution? BPM Europe Advisory Board