Conference Speakers
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Tom Bellinson has been helping small businesses for most of his over 30 years in business. For over 10 years, he has been utilizing process mapping techniques to help firms to identify non value added activities and remediate processes using both manual and automated changes. Firms that have adopted the changes have seen such benefits as reducing accounts receivable days by half and cutting inventory levels in half while reducing stock-outs. Mr. Bellinson is currently writing a book on how to optimize processes for small business. Session: |
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Christopher Bradley has spent almost 30 years in the information management field, working for several blue-chip organisations in Data Management Strategy, Master Data Management, Metadata Management, Data Warehouse and Business Intelligence implementations. His first degree was in Chemical Engineering later he obtained his MBA. Currently, Mr. Bradley heads the Business Consultancy practice at IPL, a UK based consultancy and has been working for several years with many clients including a British HQ'd super major energy company. Within their Enterprise Architecture group, he has established Data Modelling as a Service and has been developing a group-wide Data Management strategy to ensure that common business practices and use of master data and models are promoted throughout the group. Session:
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Roger Burlton is a co-founder of BPTrends Associates. He also established the pioneering Process Renewal Group in 1993. He is regarded as one who can bring reason, clarity and practicality to ways of managing complex business process challenges especially at the strategic level. Roger's insights can be found in his acclaimed book "Business Process Management: Profiting from Process". He not only presents these advanced BPM concepts to managers and professionals around the world but works with leading organizations to implement them. To date, he has conducted over seven hundred sessions and has presented to over thirty five thousand professionals globally. His seminars are the longest continuous BPM series in the world running since 1991. Sessions:
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Frits Bussemaker supports organizations on collaboration and community building. He has a strong background in Alliance Management, Business Process Management and Community Building. He has over 20 years experience in the international consultancy industry and has worked for companies like Staffware/Tibco Software, Logica and Cambridge Technology Partners. Based on his vision to "organize value" he is the founder/chairman of a number of successful associations including the Dutch BPM-Forum (www.bpm-forum.org), the Dutch chapter of the ASAP (www.strategic-alliances.org) and "iPoort" (www.nieuwspoort.nl) a community for the members of the Dutch parliament. He is a regular speaker on BPM conferences. He has published numerous articles on BPM and has contributed to a number of books. He sits on the board of advice of a number of international associations, academic institutions and commercial organizations. He was the Program Director of the WCIT2010 (www.wcit2010.org). He has an MSc from Delft University and his own company Korstmos. Sessions: |
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Dee Carri is an accomplished process and change management executive with 20+year's business experience. Dee is passionate about quality and performance. By enabling others to realise their potential through process and quality methods she has developed a reputation for delivering real value through process-based methods, models and designs. Dee offers professional services as a consultant, facilitator, speaker and coach. Her company, Torque Management, is a strategic partner of BPTrends (www.BPTrends.com), providing their BPM Curriculum in Europe. During her career Dee has held a number of senior management positions: Gartner UK as Consulting Director, PA Consulting Group in Ireland as e-business development Director, Élan Corporation plc as Vice President Information Technology, and Member of the Board of Management of Elan Pharma Ltd. Dee established Torque Management in April 2002 to pursue her passion and interest in quality and performance. Session: |
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Peter Duschinsky is a management consultant with over 30 years of experience of bringing best practice and new ways of working into the UK business and public sectors. After a career with BT, Peter ran a national best practice experience-sharing group for 8 years before setting up The Imaginist Company to focus on helping smaller companies survive and thrive in e-business. He became an acknowledged expert in the complex public sector customer/supporter relationship with SMEs and his work helped to form current government policy towards SME suppliers. Peter's strong communication, leadership and facilitation skills have enabled him to coordinate and lead teams of expert consultants to deliver innovative and complex projects for clients, with outstanding results. Over the last 3 years, he has developed a new methodology to help clients plan and implement successful change projects, the principles of which are set out in his new book "The Change Equation". Session: |
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Tim Franklin has spent over 20 years working in a variety of Information Technology roles ranging from programming embedded software for London Underground through to leading Virgin Mobile's Architecture Department. More recently specialising in Enterprise Architecture, he has demonstrated his expertise in delivering complex and diverse technologies which have contributed towards the success of a number of mobile telecommunications businesses. Tim recently re-joined the Business Consultancy practice at IPL in order to bring his knowledge of successfully delivering Business Process Management (BPM) and Service Orientated Architectures (SOA). In his short time back with IPL he has already been involved in advising a number of large financial and public sector clients on how to adopt successful strategies in these areas. Session:
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Sarah Gait is a Business Analyst for The National Assembly for Wales. She graduated from Cardiff University in 2007 and completed a Diploma in Business Analysis in 2009. Her current role at The National Assembly involves carrying out extensive analysis and investigation into current business processes but primarily focuses on project and change work. She is interested in the challenges faced by all BAs (particularly Public Sector BAs) in a changing economy and a world that is seemingly obsessed with project management and dismissive of the discipline. Current projects include:
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Eduardo Gonzalez has spent his last 23 years designing IT solutions for different industries and technologies, with special focus on applying horizontal software middleware concepts, technologies, and tools (i.e. reusable software component frameworks, EAI, BI, MDM, BPMS/SOA) to the design and development of business solutions. As a software engineer, he is very much concerned about how to customize reference theoretical models, methods, and techniques (i.e. SEI-CMM, COBIT, UML, PMM, ITIL) and effectively bring them down to the "real-world" of solutions delivery. He has accumulated an extensive project and line management experience working for major companies' IT Departments in Argentina, Spain and Germany, and leading and coordinating medium size teams of high-skilled technical/functional experts and developers. As a Senior Enterprise Architect in the adidas-Group, he is currently focused on defining the Group's Software Development Standards and the Integration Technology Strategy. Session: |
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For audiences tired of condescending business gurus with a backdrop of dull PowerPoint slides, Ian Gotts is a breath of fresh air. He engages, challenges and entertains. A confident, witty and energetic speaker, Ian captures the imagination, challenging the audience to think beyond their preconceptions. Ian is a serial entrepreneur having founded and invested in technology start-ups. But his business expertise extends much further. . . . Ian is Founder and CEO of Nimbus, a rapidly growing software company with offices in the UK, the USA and China. His clients include Toyota, Unilever, JP Morgan and HM Government. The company has won a slew of awards: DT European Fast500, Sunday Times TechTrack100 and REALBusiness Hot100, due to its 40 year-on-year growth. Nimbus is a Microsoft Gold Partner. Ian sits on the Microsoft Worldwide Software Services Partner Advisory Council. As a result, Microsoft broke with tradition and asked him, as a Partner, to present on stage in front of 12,000 delegates at their World Partner Conference in Houston in 2008. Session: |
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Adam Hajzner is an ICT Manager at LeasePlan Fleet Management Poland. He has 13 year of experience in ICT. Before joining LeasePlan he worked as an ERP system developer and consultant. He's been involved in LeasePlan for the past 7 years and he's been responsible for development of leasing products and systems supporting business processes. This includes business products, supplier service integration and customer management. The main focus of IT Department are BPM, business intelligence, information security and service support based on ITIL best practice. Session: |
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Paul Harmon is a Co-Founder, Executive Editor and Market Analyst at BPTrends, the most trusted source of information and analysis on trends, directions and best practices in business process management, (www.bptrends.com). He is also a Co-Founder, Chief Methodologist and Principal Consultant of BPTrends Associates, a professional services company providing executive education, training and consulting services for organizations interested in understanding and implementing business process management. Paul is the Co-Author and Editor of the BPTrends Product Reports, the most widely read reports available on BPM software products and the author of the best selling book, Business Process Change, 2nds edition: A Guide for Business Managers and BPM and Six Sigma Professionals. He is an acknowledged BPM thought leader and noted consultant, educator, author and market analyst concerned with applying new technologies and methodologies to real-world business problems. He is a widely respected keynote speaker and has developed and delivered executive seminars, workshops, briefings and keynote addresses on all aspects of BPM to conferences and major organizations throughout the world. Sessions: |
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Richard Harris is director of information management at Rolls-Royce. His role is to establish and lead an ambitious information agenda in support of rapid global growth in the company. Richard has particular expertise in business improvement programmes enabled through information technology and for two years also led Rolls-Royce's global IT infrastructure programme. This followed the successful development and leadership of a business-led IT strategy within the Rolls-Royce Civil Aerospace worldwide sector. The strategy included the introduction of ITIL best practices for service support and delivery, and a multi-year, multi-million pound investment programme covering major business processes including enterprise resource planning, product lifecycle management, and maintenance, repair, and overhaul. Session: |
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Keith Harrison-Broninski has been regarded as an IT and business thought leader since publication in 2005 of his book "Human Interactions: The Heart And Soul Of Business Process Management". Building on 20 years of research and insights from varied disciplines, his theory of Human Interaction Management (HIM) provides a new way to describe and support collaborative human work. Keith is CTO of Role Modellers, whose mission is to develop understanding and support of human-driven processes - the field that Keith has pioneered. Role Modellers' software product, HumanEdj, leads the industry in computerized support for innovative, collaborative human work. " Session: |
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Tuukka Heinonen is Head of Business Process Management in Business Services, Finland. He is responsible for the transformational BPM -initiative on behalf of Business Services Finland.e has 11 years' experience with TeliaSonera and has held positions in B2B sales management, business management and process management. Heinonen has a master's degree in economics as well as an M.B.A in relationship marketing. He is also a Lean Six Sigma black belt candidate and an ITIL manager. Session: |
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Sandy Kemsley is an independent analyst, application architect and blogger, specializing in business process management and Enterprise 2.0. During her career of more than 20 years, she has started and run successful product and service companies, including a desktop workflow and document management product company and a 40-person services firm specializing in BPM and e-commerce, and held the position of BPM evangelist for a major BPM vendor. Currently, she practices as a BPM analyst and architect, performing engagements for end-user organizations and BPM vendors. She writes the popular "Column 2" BPM blog at www.column2.com, is a contributing author on other business and social media-related blogs, and has been a featured speaker on BPM and its impact on business at conferences and customer sites in several countries. Sessions: |
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David LeBrocquy is a Senior Designer with VISION Consulting. Active as senior advisor, designer and implementer on strategic, IT consulting and change management projects. Track record of identifying and delivering significant bottom-line and shareholder value for blue chip clients, by realizing opportunities / solving problems through the application of extensive functional and technical expertise and experience, mainly in Financial Services Looking for senior business or consulting role to lead the design and delivery of new or renewed customer propositions and value chains, probably in Financial Services, to deliver market-changing business results. Session: |
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Peter Matthijssen is a senior consultant / trainer in the area of business process design and improvement, and business process management. He is a Six Sigma black belt, and gives presentations and training courses on Lean Six Sigma and BPM on a regular basis. Peter is the author of serveral books and publications on LSS (mainly in Dutch), and speaker on conferences like BPM and BPM Trends. Peter has carried out many succesfull consultancy projects at serveral public and private companies, both on BPM and Enterprise Architecture. Session:
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Dermot McCauley is Director of Corporate Development at Singularity and co-author of the recently published book 'Mastering The Unpredictable How Adaptive Case Management Will Revolutionize the Way That Knowledge Workers Get Things Done'. He has been in the Business Process technology industry since founding a Business Process Reengineering consultancy in 1989 in San Francisco. Before joining BPM vendor Singularity in 2003, he held President and General Manager roles in publicly-quoted high-growth technology companies in the U.S. and Europe, including Cambridge Technology Partners (CTP) and Rare Medium Group. Dermot's early career included software engineering roles at JPMorgan Chase and the Sema Group. Dermot is a Mathematics graduate of Imperial College, London Session: |
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Chris Miller has over 15 years in the technical design and leadership of Service Provider networks. Chris has been handling customer migration programs within Alcatel-Lucent for the past 10 years focusing on large Fortune 500 enterprise customers and Service Provider global networks. Session: |
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Production Engineering Professor at Cefet-RJ, Brazil.Prof. Rafael Paim was Visiting scholar at Carnegie Mellon University; is Business Process Management Journal Editorial Board Member; is author of the book: Process Management: think, execute and learn; and his main focus - in education, research and consulting - is process management. Prof. Rafael Paim has a
degree in Production Engineering from Universidade Federal do Rio de Janeiro -
UFRJ, Brazil and MSc. and PhD in Production Engineering from COPPE / UFRJ.. He was a visiting scholar
in Carnegie Mellon University - CMU and part of the doctorate was held at this university. In
2002, Prof. Paim has lead a spin-off from COPPE/UFRJ and created a process
management consulting firm, called Enjourney Consulting. Session:
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Frank Rae has 20 years experience in business change with 14 of those years in software enabled business change in finance, consultancy, legal and manufacturing. The National Assembly for Wales is the law making body for Wales, celebrating its 10th anniversary in 2009. As Senior Business Analyst he has overseen the development of a business development capacity that has emerged from IT and now resides at a corporate level. He has led the development of a specialist business analysis unit, to meet the needs of a high profile organisation in the niche world of parliamentary business. Session: |
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Ken Scott is a senior manager with VISION Consulting and over the last 15 years has led a number of breakthrough assignments in the utiities sector. Ken’s specific area of expertise is in the mobilising of new practices, and the specific coaching required to translate process redesign into new ways of working and in particular ensuring alignment to deliver customer service. Session: |
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Deirdre Sexton is an independent consultant who has worked in the field of Organisational Development over the last 15 years. She has a particular interest in leveraging benefit through the enabling power of Business Process Development. She has practiced throughout Europe in the manufacturing, utility, education, local government, software development and financial services sectors, yet her approach is sector and framework agnostic. Deirdre has implemented a number of process review programmes, supporting organisations as they deliver improved business performance and progress along the process maturity scale. Session: |
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Phil Short graduated with honours in Electrical Engineering from Portsmouth University. He performed a post-graduate assignment with City University in London learning the basics of business systems analysis and design. In 1993 he joined Mars performing various roles within IT and was introduced to Business Process Management, seeing its potential he pioneered its use bridging the gap between business and IT functions. Internally he has facilitated and trained around the world. Since transferring to Canada in 1996 he has led business change projects in Canada and globally. In his current role as IT Director he has lead a large successful SAP ERP project in Canada based on a sound Business Process Architecture and ongoing process governance. Session: |
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Hans Somers is manager at the Dutch Tax and Customs Administration, and founder of the above new integrated approach on Process Management. Session: |
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Bruce Spicer has a long and distinguished career in designing and deploying process improvement solutions both as a senior IT professional and as a consultant. In addition to Mr. Spicer's role at SL Investment Management, he is also a founder at Keystar Consultancy Services, a provider of leading-edge quality systems solutions for business transformation. Session: |
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Drs. Silvie. Spreeuwenberg has a background in artificial intelligence and 8 years of experience in business rules modeling and application development were business rules play an important role. She is the co-founder and director of LibRT. The majority of Silvie's project experience is in the domain of legislation and regulations. Her focus has been on expert maintenance of business rules. In the last 3 years Silvie has been involved in developing tools to support business rule modeling and automation in which verification, validation and different business rule representation formats play an important role. The verification tool VALENS is one of the results of this work. Silvie has written four articles on this subject that where accepted as papers at international conferences. Being the first one putting verification on the agenda of the rule based system community LibRT's focus has become the broader market of supporting the delivery of high quality knowledge rules. A standardized way of communicating business rules is an important step forwards in this enterprise. Therefore Silvie is involved in the business rules work group of the OMG working on standardization of business rules. Session: |
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Henri-Jan Staal started in 1986 as a business analyst at IDS. He joined Van Lanschot Bankiers in 1990 as a project manager. In 1996 he set up market risk management at Van Lanschot Bankiers. In 2001 he was appointed head of Risk Management of Van Lanschot Bankiers and was responsible for asset & liability management and operational & market risk control. In June 2007 he joined Kempen & Co. As of this date he is responsible for the management of market, credit & operational risk and business control at Kempen & Co. Session: |
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Vijay Takanti has over 20 years of experience in electronic data processing, application design and development, and information security solutions. He currently is Exostar's Vice President of Security and Collaboration Solutions, where he is responsible for strategy and product roadmap, design, development, and customer delivery. He joined Exostar through the acquisition of Evincible® Software, where he was the founder and CEO of the company, which developed solutions that bridge the integration chasm between business applications and security components. Session: |
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Darren Thresh has seventeen years experience within IT and since 2001 has lead development of CRM technologies at Yorkshire Water. In 2007 Darren became the Solution Architect for Yorkshire Water's most critical SOA implementation to date, YorCore, a Correspondence Management System that has at its core a BPM process that manages over a million customer letters and emails each year. Darren has now adopted a central role by leading a team responsible for governing SOA and instilling SOA best practice on large projects. The team is currently deployed to support the delivery of a replacement Capital Investment Management solution that will manage Yorkshire Water's 1 billion pound investment over the next five years. Session:
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Emmanuel Treny is currently the EMEA Consulting Director for WebSphere Lombardi Edition. Prior to IBM, Emmanuel joined Lombardi in October 2008 to lead the EMEA Professional Services team. His team is centered on providing customers the help they need to succeed in their BPM projects and process improvement programs, and span the entire BPM lifecycle. Emmanuel has 17 years of experience in the ERP, IM & BPM industry across Europe, including Cap Gemini, Meta4, Plumtree, and most recent BEA where he lead the Business Interaction Professional Services division across Europe. Session: |
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Joachim Van den Bergh holds a Master Degree in Commercial Engineering option Strategic Management (University of Antwerp). Since 2008 he is the manager of Business Process Management Network, a Vlerick Leuven Gent Management School initiative that combines academic research with industry experiences to develop the body of knowledge in BPM and to instruct its members on all aspects of BPM. Session: |
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Craig Walton has over 17 years experience in IT, mostly involved in the design, development and delivery of business applications across various different platforms and development technologies. After 7 years in the financial sector, he moved to Yorkshire Water and now has over 10 years experience in the utility industry. Craig has been a Senior Technical Leader at Yorkshire Water for the past 5 years, the last 3 years being manager of the Application Platform Team, a team which owns and delivers the strategy and day to day operations of our middleware and development technologies. The last 2 years have been predominently focused on the delivery of SOA and BPM across IT, both Infrastructure and development architectures, with direct involvement with all the initial SOA projects. Session:
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Neil Ward-Dutton is Research Director at MWD Advisors. Neil co-founded MWD in 2005 with a mission to share his knowledge of industry best practice to help organisations achieve better alignment between the way they invest in and deliver IT with what their business demands. Neil acts as advisor to large IT user organisations as well as to many of the world's major IT vendors, advising clients on technology and management issues relating to BPM, SOA and Cloud computing, as well as the many other practices and technologies that impact this space, including enterprise architecture, IT governance, application development, and business integration. Session: |
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Burkhard Weiß is a German researcher at the European Research Center for Information Systems (ERCIS) at the University of Muenster. After his studies in Information Systems at the University of Muenster from 2002-2007, he has lead many research projects in the financial sector with a focus on semantic business process modeling languages and innovative approaches to automate business process analysis for business process optimization purposes. In 2010, his research has received a scholarship and funding for its relevance and novelty to the banking sector from the prestigious DZ BANK foundation - one of Germany's largest central bank institutions. Since 2004 he has also actively worked as a consultant at the international top management consultancy Horváth Partners. Here he was engaged in a wide variety of BPM and controlling projects across different industry sectors in Germany and Switzerland. Session: |
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Axel Winkelmann temporarily accounts for the Chair of Information Systems and Information Management at the University of Muenster, Germany. In addition, he is a researcher at the European Research Center for Information Systems (ERCIS), where he is involved in various business process management projects. After his studies in business administration in Muenster and Birmingham (UK), he became a researcher at the Institute of Information Systems at the University of Muenster 2001. He also served as a consultant for the Prof. Becker GmbH. In 2009-2010, he temporarily held the Chair for Business Software at the University of Koblenz-Landau. He has written numerous articles and books on business process engineering. Session: |
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As a CSI Manager at Deutsche Bank's IT headquarters in Germany, Murray Woody is responsible for process governance, improvement, and standardisation. He has a Ph.D. in Philosophy from the University of Vienna. His doctoral thesis is on the semantic foundation of mathematics and rule-governed systems. With experience in the music, transportation, agricultural, and banking industries, he has always had a focus on process optimisation. During the last 12 years, Murray Woody has held various management positions at Deutsche Bank. Session: |








































