Pre-Conference Seminars - Wednesday 8 June 2011

08:30-09:30   Registration
09:30-13:00 Morning
Seminar
Building and Aligning a Business Process Architecture
Roger Burlton, BPTrends Associates
Morning
Seminar
Introduction to Business Process Management
Dee Carri,Torque Management
Morning
Seminar

Top Five Techniques for Producing the Highest ROI from Process Analysis
Kathy Long, Innovative Process Consulting

Morning
Seminar
How to Implement Capability Management: the Evolution of EA to Support Strategy
Lawrence Helm, Managing Director, Information Dynamics
Robert Stauffer, Chairman and CEO, Information Dynamics
14:00-17:30 Afternoon
Seminar
Architecting a Business Process Environment: Aligning BPM and EA
Sandy Kemsley, Independent Analyst, Kemsley Design
Afternoon
Seminar
From Process Models to IT Requirements - Crossing the Chasm
Alec Sharp, Clariteq Systems Consulting
Afternoon
Seminar
Business Rules from A to Z
Ron Ross, Business Rule Solutions
Afternoon
Seminar
Case Study: Architecture Brings Competitive Leadership to Wells Fargo
Michael Rosen, Director, Enterprise Architecture, Cutter Consortium
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09:30-13:00 - Half Day Seminar
Building and Aligning a Business Process Architecture

Roger Burlton

Roger Burlton
BPTrends Associates

Many organizations have realized that to actually manage business processes to improve overall business performance that doing process projects is insufficient. They must manage business processes as enterprise assets in a full lifecycle. They have now built or are building enterprise-wide business process architectures that are derived from the business strategy and outside stakeholder needs and are agnostic to the organization chart. This is the foundation for many things that need to be aligned in business capability management such as information systems and services, performance scorecards and change prioritization and funding. For Enterprise Architects it is the critical link from business strategy to IT capability. It is at the heart of the Business Architecture we all seek. This workshop session will work through the key aspects of the Process Architecture framework.

  • Business Strategy Drivers
  • Stakeholder Value Creation
  • The Enterprise Process Map
  • Performance KPIs and Management
  • Alignment with IT, HR, Policies and Rules and more

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09:30-13:00 - Half Day Seminar
Introduction to Business Process Management

Dee Carri

Dee Carri
Torque Management

This introduction to Business Process Management (BPM) is designed for those embarking on BPM programme wishing to understand how to set up and manage a successful BPM programme.

Introducing BPM, this session will specifically address the following topics:

  • Identifying the benefits and building a credible case for BPM
  • Linkages to other enterprise performance, quality and compliance strategies: ISO, Lean Six Sigma, SOX etc.
  • Process Frameworks: accelerators for BPM architecture and maturity
  • The role of Business Process Management Systems (BPMS)
  • Organising for successful BPM programmes - Governance and the BPM centre of competence

This session will be delivered by Dee Carri, Founder and Director of Torque Management. Dee holds a MSc in Strategic Quality Management Systems, is a Six Sigma Master Black Belt and a specialist in process, quality and compliance. Dee has previously held senior industry positions including: Director Consulting, Gartner Director UK and Vice President, Information Technology, Elan Corporation plc.

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09:30-13:00 - Half Day Seminar
Top Five Techniques for Producing the Highest ROI from Process Analysis

Kathy Long Kathy Long
Innovative Process Consulting

This tutorial provides a great opportunity for everyone involved in process improvement to increase their project's ROI.

Understanding the appropriate techniques to use when analyzing a process is critical to a Business Analysis ability to produce the greatest ROI from their process analysis. Analysts need to understand what information is critical to capture at the appropriate phases in a process project. This tutorial will provide analysts with information on what type of modeling notation are helpful with which analysis techniques. Knowing which model works best with each technique is crucial in selling the "real" root cause problems and potential solutions to management. Knowing when to use BPMN, Basic Flowcharting, IGOE's, Node Trees, State Change Diagrams and SIPOC, is critical. It's equally important to understand which models work best with LEAN, Six Sigma, Value-Add, Gap and other Analysis techniques. This will be a very practical hands-on approach to learning with real examples for participants to work on and see the value of the modeling notations.

Attendees will learn:

  • Which modeling notations provide the best analysis data
  • How to use different analysis techniques to find the greatest opportunities
  • How LEAN, Six Sigma and other techniques assist in producing the best results.
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09:30 - 13:00 - Half Day Seminar
How to Implement Capability Management: the Evolution of EA to Support Strategy

Lawrence Helm Lawrence Helm
Managing Director
Information Dynamics
Robert Stauffer Robert Stauffer
Chairman and CEO
Information Dynamics

Executives need to understand and manage holistically the capabilities on which their business depends. Capability Portfolio Management (CPM) is an organizational tool, rooted in EA methodology, that aids the informed, accurate and timely opportunity-cost decisions necessary for a successful corporate strategy. Capability Based Assessments (CBA) reveal the extent to which a given capability is ready to fulfil strategic requirements. Guided by strategic intent, the CBA examine capability needs, capability gaps, and capability excesses for a specified operational area. The findings demonstrate how well the assessed capability, or combination of capabilities, will support a desired outcome. Drawing from our experience at NASA and research into real-world examples we will impart:

  • How to tailor Capability Portfolio Management to support your organization's strategy
  • What you need to conduct Capability Based Assessments, and how to begin
  • Why it's difficult: NASA lessons learned from EA, CPM and CBA

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14:00 - 17:30 - Half Day Seminar
Architecting a Business Process Environment: Aligning BPM and EA

Sandy Kemsley Sandy Kemsley
Independent Analyst
Kemsley Design

How does business process management (BPM) fit into a more holistic enterprise architecture (EA) context? Although many BPM methodologies and tools suggest standards for process modeling such as BPMN, there are typically no guidelines for how to create process models that align with various EA frameworks and the other models that exist within them.

This workshop is focused on how to align your BPM initiatives with your EA practices from a business and technology view, specifically in environments that change frequently due to continuous improvement efforts. This will include:

  • Creating process models using the Business Process Model and Notation (BPMN 2.0) standard.
  • Establishing usage guidelines for both business and technical BPMN models: what elements are required for different capability levels.
  • Where different levels of process models fit within EA frameworks.
  • Other interdependent model types within the EA framework: how process models interact with data models, organizational models and others.
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14:00 - 17:30 - Half Day Seminar
From Process Models to IT Requirements - Crossing the Chasm

Alec Sharp Alec Sharp
Clariteq Systems Consulting

A key lesson from recent years, especially from huge ERP implementations that went sideways, is that major information system implementations done without regard for business processes often fail, sometimes spectacularly. Unfortunately, a thoughtful business process design doesn't guarantee success either.

What is needed, and what this workshop presents, is a practical, proven, and integrated set of techniques that flow seamlessly from process design through to actionable requirements. Key elements include business service specifications (essential in a SOA environment,) a unique form of use cases, and guidance on making business-oriented data models a vital technique. Special attention is paid to the problematic "great leap downward" from architecture and design to specification-level requirements.

Some of the questions that will be answered include:

  • Functional, non-functional, and other requirements - what are they and why do they cause grief?
  • Are the best requirements written requirements?
  • When should I stop modelling the process and shift to other forms to capture requirements?
  • Why do techniques from commercial software or military/aerospace environments fare poorly in business or government settings
  • Can I get Agile developers to feel good about architecture, modelling, and requirements?
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14:00 - 17:30 - Half Day Seminar
Business Rules from A to Z

Ron Ross Ron Ross
Business Rule Solutions

This seminar explains what business rules, decision analysis, and related techniques are about, and identifies the business and technical opportunities they offer your company. It provides clear, authoritative insight into the essential concepts, techniques and tools. Find out what you need to know to be successful in your organization on a point-by-point basis, amplified by far-ranging professional experience.

Critical areas of practical importance are explained, including where and how business rules fit with Business Process Management (BPM) and with Enterprise Architecture. The seminar also explores how business rules relate to requirements, business analysis, semantics, decision tables, rule management, and more.

If you are looking for fresh, innovative approaches and new kinds of business solutions, this seminar is for you. Get up to speed fast on what's happening in this dynamic space.

  • Why your company must do business rules
  • How to express, capture and manage business rules
  • What your company can do to achieve order-of-magnitude gains in business agility
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14:00 - 17:30 - Half Day Seminar
Case Study: Architecture Brings Competitive Leadership to Wells Fargo

Michael Rosen Michael Rosen
Director, Enterprise Architecture
Cutter Consortium

Have you ever wondered why some organizations are more successful than others? What is it that those companies do to consistently lead in their industry? How do they manage complexity and change, and balance that with cost control, flexibility and business agility?

This case study examines the Enterprise Architecture practice at Wells Fargo Bank and the competitive advantage and value it has delivered making Wells Fargo the 2nd largest US Bank. Using the Harvard Business School Case Study method, the participants will be lead through an interactive discussion that examines the challenges Wells faced and explores different options while discovering Wells' solution. Delegates will come away with a clearer insight into:

  • How architecture delivered competitive business advantage
  • The relationship between EA programs, enterprise culture and organizational structure
  • What is the right amount of governance
  • Feedback from the project perspective back to the enterprise architecture
  • Lessons on making architecture useful to analysts and developers

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