Post Conference Workshops - 18 June 2015

08:00-09:00   Registration
09:00-16:30 Full Day
Workshop
Getting Business Change to Stick
Roger Burlton, BPTrends Associates
Sasha Aganova, Process Renewal Group
09:00-16:30 Full Day
Workshop
Mastering Enterprise Investment: Combining Enterprise Architecture with Investment Portfolio Management
Chris Potts, Dominic Barrow
09:00-16:30 Full Day
Workshop
Enterprise Architecture for Practicing Enterprise Architects
John Zachman, Zachman International
08:00 - 09:00 Registration    •    10:30-10:45 Tea/Coffee Break    •    12:15-13:15 Lunch    •  14:45-15:00 Tea/Coffee Break
FULL DAY Workshops - Thursday 18 June
09:00-16:30 - Full Day Workshop
Getting Business Change to Stick
Roger Burlton Roger Burlton
BPTrends Associates
  Sasha Aganova Sasha Aganova
Process Renewal Group

We have all experienced situations whereby the business has to change for some very good reasons but the initiative struggles to be effective and once the solution goes live true angst exists in the people that have to live with the result. We have found that often these changes may be structurally well-defined but the change agents have not applied the same degree of rigour or professionalism to human behaviours that they did to the technical / procedural aspects. In most cases this aspect of the transformation is poorly understood and haphazardly done if at all.

This workshop will deal with the thorny problem of getting real holistic change to happen without the extreme pain that often comes with the challenge. Using a business change scenario in a series of working sessions, the delegates will apply a simple set of techniques that can be integrated with the typical initiative activities to connect the so-called ‘soft’ side with the ‘hard’ side. We will cover some aspects of classic ‘change management’ but reach beyond them to include the issues of motivation, culture change and behavioural sustainability showing how these are critical and must be designed in from the start not added on at the end.

  • Redefining the work: the business process baseline
  • Developing the competencies: the core skills needed
  • Evolving the culture: specifying the group behaviour as a set of requirements
  • Overcoming resistance: navigating internal stakeholder concerns
  • Communication: what to say to whom and when
  • Sustaining the journey: measuring, monitoring and coaching of the team as part of the process forever

The session will feature gaining practical first-hand experience where delegate team members will design an easy repeatable process; then we will guide them through a significant change scenario to what they have designed. The teams will learn how to define the desired change and the sustainment mechanisms and approach to make the change stick using provided templates and tools that they can use in real projects or organizational transformation.

We will follow a seven step approach:

  1. Define the desired outcomes
  2. Define the structure
  3. Identify the desired behaviours
  4. Create cultural triggers
  5. Align KPIs and incentives
  6. Implement foundational components
  7. Monitor and raise awareness of non-desired behaviours
09:00-16:30 - Full Day Workshop
Mastering Enterprise Investment: Combining Enterprise Architecture with Investment Portfolio Management
Chris Potts Chris Potts
Dominic Barrow

How good is your enterprise at investing in its architecture and processes?  Does it routinely achieve its overall investment goals, and as efficiently as possible? 

In some organizations projects still fail up to 70% of the time.  That helps to explain why disciplines like EA and BPM can either be highly‐valued, or struggle to demonstrate their impact.  The structure of the investment portfolio, the design of the investment process, and the enterprise’s investment culture, are all vital for success.    

This full‐day workshop demonstrates how organizations can truly master Enterprise Investment – by combining the power of Enterprise Architecture and Investment Portfolio Management into one board‐level strategy, one projects portfolio/roadmap, and one end‐to‐end investment process.  It explores what happens when Enterprise Architects and Business Process Managers focus their knowledge and expertise on the structure, process and culture for investing in change.  What does an architect‐designed investment portfolio look like?  What are the essential characteristics of an efficient investment process, and of a successful investment culture?     

  • Why projects succeed and fail, and how executives measure the difference 
  • The value chain for Enterprise Investment 
  • Diagnosing your organization's Enterprise Investment culture 
  • Investing in stability versus investing in change 
  • An architect‐designed investment portfolio:  what does it look like? 
  • The end‐to‐end business process for investing in change
09:00-16:30 - Full Day Workshop
Enterprise Architecture for Practicing Enterprise Architects
John Zachman John Zachman
Zachman International

This one day briefing explores the practicalities of using the Zachman Enterprise Ontology (the Zachman Framework) as the basis for solving General Management problems.  This proposition argues for differentiating Enterprise Architecture as an Enterprise problem-solving Profession from the more traditional EA/IT-oriented, model-building process.  It develops the classification rules for populating the Ontological structure that defines the single-variable, engineering components required to change the Enterprise Implementation (manufacturing) strategy from “make to order”  (build) or Provide from stock (buy) to an assemble to order (mass-customization) strategy.  Enterprise “mass-customization” is a strategy to dynamically re-create the Enterprise in response to external environmental changes or external demands and as such, is dependent on the inventory of single-variable, ontological components that can be reused in any implementation.  There is nothing magic.  It is all Physics.  Actual work has to take place.

  • Ontological Classification Rules
  • Laws of Enterprise Physics
  • Characteristics of  Professionals
  • The Zachman Methodology for Solving General Management Problems