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Mr. Brooks has been developing and applying his entrepreneurial and often pioneering experience within the Data and Information Quality field since 1993 within a range of organisations including Vodafone (MIS Group Executive), Abbey National Bank (Information Management – Strategy Consultant), Coopers & Lybrand (Senior Data Consultant), and Toyota (Data Warehouse Project Manager). Currently, Mr. Brooks heads up the Data Quality function at T-Mobile UK where he is developing Business ‘trust’ in BI through an ambitious ‘Act on Fact’ programme.
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Dario Cardile is a Strategic Consultant in O2 Ireland, in the Data, BI and CRM domains. With over 10 years experience in the Data Management, he has covered all aspect of Data lifecycle: acquisition, database design, management, large Datawarehouse. Key stakeholder in Technology initiatives around Customer Data Integration and Customer Personalisation, as well as a strong advocate over many years of strong MDM to deliver effective ROI. Dario's background rotates around Telecommunication, Financial Organisations and SI Consulting in Ireland, UK, Australia and Italy.
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Lynn Colledge has 34 years experience in the Financial Services Industry with specific focus on Employee Benefits. In 1999 he transferred to Sanlam's IT Division with the aim to developing a CRM system for employee benefits consultants. The challenge of presenting consultants with a single view of the client resulted in a focus on data integration which has subsequently become one of Lynn's passions. Lynn is a graduate of the Information Systems Management Programme presented by the University of Cape Town's Graduate School of Business and a past president of the Insurance Institute of the Cape of Good Hope. He is currently the IT Manager for Sanlam's Employee Benefits Distribution Division and is a Board Member and Vice President of the Insurance Institute of South Africa.
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Bill Conroy is President, CEO and member of the Board of Directors of Initiate Systems, Inc. In this role, he provides vision and strategic direction for the Chicago-based company. With more than 20 years in the software industry, Bill has extensive experience in sales and management, in addition to expertise in building the necessary infrastructure for software companies.
Prior to joining Initiate Systems, Bill was President and COO of Click Commerce, where he successfully restructured the company. As a partner with Insight Capital Group, a global private equity firm that invests in the information technology industry, he was responsible for providing in-depth operational assistance to portfolio companies.
Before he joined Insight, Bill served as Executive Vice President and COO of TenFold Corporation, a provider of large-scale, e-business applications across several industries. For 11 years previous, Bill held several executive positions at Oracle Corporation, including Group Vice President in the U.S. Sales Division. Prior to that, he held various account management positions at IBM.
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Charlie
DeFelice |
Charlie DeFelice has been working in the Financial Services industry for over 30 years. Since the fall of 2004, his current role is the Director for the C. I. E. (Customer Information Environment) Program in the office of the CIO of CitiGroup’s Global Consumer Group based in New York. His responsibilities include the design and implementation of this new customer-centric technology and operations environment in support of CitiGroup’s 200+ million retail customers globally, spanning 101 countries and all businesses within CitiGroup. He has already implemented the first phase of this 3 year program, with 51+ million customers on the new. Prior to this, Mr. DeFelice was with JP Morgan Chase for 26 years.
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Mr. Hayler is responsible for guiding Kalido’s future direction and championing the customer. He also acts as spokesperson for the company at industry events. Andy founded Kalido as an independent software company after originally setting up the software venture within the Royal Dutch/Shell Group of Companies (Shell). Prior to leading Kalido's spin off from Shell in June 2003, he incorporated and was CEO of Kalido Ltd in February 2001 and subsequently established the Kalido Group of Companies in 2002. In previous roles at Shell, Andy led a 290-person global consultancy practice of Shell Services International, and was Technology Planning Manager of Shell UK Oil. Prior to Shell, Andy worked in a number of senior technology positions within Exxon. A 15-year veteran of data modeling, warehousing and integration projects, Andy was named a Red Herring Top 10 Innovator in 2002. His past key note and high level speaking engagements include ETRE, Tornado Insider, Red Herring, Gartner, Giga and Enterprise Outlook. Andy has a BSc (Hons) Mathematics degree from Nottingham University.
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Seán Kelly is acknowledged as being the first European software engineer to implement a full enterprise-wide data warehouse in 1991 and his detailed knowledge of data warehouse design have afforded him an unrivalled position among business intelligence authorities.
He is a regular speaker on the international conference circuit, with particular focus on the areas of customer relationship management (CRM) and information exploitation for business advantage. In addition, he is regularly sought out for his opinions by the media and his perspective on emerging trends regularly appear in print. Seán has completing his latest book, Customer Intelligence, which charts the transition from mass marketing to targeted marketing techniques and is engaged in launching a new start-up software company in Ireland.
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Justin
LaFayette |
Since co-founding DWL in 1996, Justin LaFayette guided the company's vision for an enterprise solution allowing companies to behave as a single, customer-centric organization. Under Justin's leadership, DWL's Enterprise Business Services software-an unparalleled industry technology-has matured as an invaluable solution for financial services companies seeking strong ROI on their customer-centric initiatives. Formerly with ING's technology group, Justin has worked closely with the world's leading financial services organizations over the past 8 years. Mr. LaFayette is a frequent industry spokesperson, providing keynotes and participating on panel discussions at industry conferences. Ernst and Young recently named him Canada's "Entrepreneur of the Year." Justin has a degree in Computer Information Systems and Business Administration from Ferris State University.
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David Llamas is the Director of Information Technology for London retail giant, Harrods. After 10 years of working as a consultant and ERP project manager in retail and other industries, Mr. Llamas joined Harrods in February 2003 as Enterprise Applications Controller. In April 2005, he was promoted to the position of IT Director in charge of Technology, Applications, Business Intelligence, e-Commerce and Telecoms. As of January 2006, Mr. Llamas was promoted to CIO for Harrods. Mr. Llamas is also chairman of the Retail Technology Summit conference series. Mr. Llamas earned his Executive MBA at the London Business School in 2005. Harrods has been London's premier retail outlet for over 155 years.
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Jeff
Mendenhall |
Mr. Mendenhall manages Microsoft’s global customer data management (CDM) program. He has been a Microsoft employee since 2005. Prior to joining Microsoft, Jeff was the Chief Development & Marketing Officer at Hughes & Luce. Jeff’s expertise includes Customer Data Management (CDM), Customer Relationship Management (CRM), Business Intelligence, and Data Warehouse best practices. He has worked in research and development, management and technology consulting for top-tier companies, including EDS and Cap Gemini.
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Ken
Mitchell |
Ken Mitchell has been in the IT industry for over 20+ years and is responsible for driving Information Architecture, Applications Technology and Enterprise Data Management business within the Europe, Middle East and Africa region for FY06.
Ken has worked for Oracle for 5+ years originally joining as Pre-Sales Manager for CRM in the EMEA Applications Sales Team and is now focused on maximising Applications Technology revenues with responsibility for providing sales support, go to market strategies and awareness development.
Prior to joining Oracle he held a number of IT management positions within the Travel, Automotive and Manufacturing industries and has worked for software companies such as Aurum/Baan, Rightworks and Authoria, in Sales and Business Development roles.
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Michael
P. Moran |
Michael Moran currently leads the Customer Data Integration Team for Dell, Inc. In this capacity he is responsible for the core functional requirements of Customer Hierarchy and Sales Team Hierarchy, driving towards global implementation of designated systems of record. Prior to joining Dell, Michael served as a Program Manager with Computer Sciences Corporation implementing a state-of-the-art enterprise portal capability for the Missile Defense Agency. He also served over ten years as an active duty U.S. Navy officer performing in various communications and information/knowledge management roles across the globe. Speaking engagements include the Royal Navy Advanced Surface Warfare and Senior Communications courses respectively on U.S. Navy communications and presentations to the University of Texas MBA program Managing Complexity and Knowledge Management classes. Michael has a BSc Psychology from Texas A&M University and an MBA from the University of Hawaii, Manoa.
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Mr. Moseley is a Chief Architect at Intuit, where he is responsible for the long-term vision for foundational technologies that provide game-changing integration capabilities to fuel Intuit's growth. Mr. Moseley has over 23 years of experience in various industries and a wide variety of programs and technologies. An Information Architect for most of his career, Mr. Moseley has, in the past ten years focused on architecting technologies for long-term growth, strategic advantage, and reusability..
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Erik-Jan
van de Meent |
Erik-Jan completed a Masters degree in Analytical Chemistry (Utrecht) and a PhD in experimental Physics (Biophysics, Leiden, 1992). He switched career to go into IT-consultancy in 1995, as an Oracle specialist. He starting working at Telfort (a JV from BT) in 1998, with a drive for flexible designs and a keen interest in the application of metadata. His focus has changed more on leading teams and on IT Architecture, but his interest remains unaltered. Currently Erik-Jan Common Components & Services (CS&C) Chief Designer in the new Agile OneIT organization in BT Global Services.
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Aaron Zornes is the founder and chief research officer for The CDI Institute. Mr. Zornes is a noted speaker and author on Global 2000 enterprise IT issues and is the most quoted industry analyst on the topics of customer data integration’ (CDI) and master data management (MDM). Mr. Zornes is also the editor and lead contributor to DM Review’s CDI Newsletter as well as the monthly columnist for both master data management and CDI. Prior to founding the CDI Institute, he was founder and executive VP of META Group’s largest research advisory practice for 15 years. Mr. Zornes also held line and strategic management roles in leading vendor and user organizations, including executive and managerial positions at Ingres Corp., Wang, Software AG of North America, and Cincom Systems. Mr. Zornes received his M.S. in Management Information Systems from University of Arizona.
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