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Ahmed Al-Sanad has a broad industry background that has enabled him to successfully deliver complex IT projects – covering technical, business and management aspects with equal ease in aerospace industry, water desalination industry and telecommunications industry. In his current role as CRM Director with Saudi Telecom Company (STC), a multi-billion dollar company, Mr. Al-Sanad has successfully delivered a CRM solution for Saudi Data – on time, on budget and to specifications – and is now overseeing the strategically important Oracle Universal Customer Master (UCM) project that encompasses all business units of STC – including Al Hatif (landline services, card and public phones), Al Jawal (mobile and messaging services), Saudi Net (ISP), and Saudi Data (data solutions). An important part of his responsibilities is to ensure a common approach among all the business units, while respecting their individual business requirements, and subsequently transforming this to a set of coherent UCM functionalities. Mr. Al-Sanad furthermore has overall responsibility for defining the strategies behind both the UCM and a customer-centric focus, and providing the link between business users and technical personnel. He is also a university instructor and a speaker at international conferences.
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Christophe Barriolade is Chief Executive Officer of Orchestra Networks, a leading and independent software vendor supplying the first truly cross domain master data management software solution. He co-founded Orchestra Networks in 2000 and has helped develop what is becoming one of Europes most recognizable pure play MDM brands in todays market. Responsible for the direction and strategy of the company, Barriolade brings significant insight in the benefits of applying data governance using MDM, shared from his working relationships with some of Europe's largest corporation.
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Dr. Klemen Cas is co-founder and board member of ecenta AG. As an expert in Information Management he has over the last 8 years done a number of SAP NetWeaver Master Data Management and SAP NetWeaver Business Intelligence projects. The roles have been Principle Consultant, Solution Architect, SAP RampUp Coach and Project Manager. Dr. Cas holds a Master of Computer Sciencies and a Ph.D. of Business Information Systems from the Erlangen-Nuernberg Unversity in Germany.
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As VP, Products, Sean Cassidy is responsible for identifying and quantifying market opportunities, defining software and services products that are market driven, and creating and implementing product go-to-market strategies. Sean has 15 years of enterprise software consulting, architecture, design, and management experience in the financial services, telecommunications, utilities, transportation, e-commerce and healthcare domains. Prior to joining Initiate Systems, Sean served on the leadership team at YouDevise, Inc., an enterprise software consulting firm based in London, England. Sean previously held executive and senior program management positions at several Internet start-ups and was vice president of applications development at TenFold Corp. Sean began his career at Andersen Consulting (now Accenture). Sean has a B.B.A. in Economics, with honours, from Kent State University in Kent, Ohio.
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Dr. Malcolm Chisholm is an internationally recognized thought leader in the fields of Reference and Master Data Management. As well as advancing conceptual understanding, he has developed innovative management techniques and practical linkages to metadata management and business rules management for RDM and MDM. Malcolm is the author of the book Managing Reference Data in Enterprise Databases. In his consulting practice he concentrates on practical solutions for RDM and MDM issues, and brings this perspective to his speaking engagements and publications.
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David
Corrigan |
David Corrigan has been with IBM since 2005 and is currently responsible for product marketing of IBM Information Solutions, including IBM's Master Data Management group of products – InfoSphere MDM Server and Registry Server.. Prior to joining IBM, Mr. Corrigan worked at DWL Inc., and was responsible for product strategy, marketing, and product management for DWL Customer, a market leading CDI hub.
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Anthony
Day |
Anthony Day has twenty years experience with Oracle -- spanning database and integration technologies through to MDM applications. Based at Oracle’s UK headquarters in Reading, Mr. Day is responsible for Oracle’s MDM Product Strategy in Europe, the Middle East and Africa. He began his career at Oracle in 1989 focusing on database technologies before moving to Siebel Systems in 1997 where he spent nine years gaining deep customer domain expertise and overseeing the introduction of the first three releases of Siebel’s Universal Customer Master Hub. Following the acquisition of Siebel Systems by Oracle Corporation in early 2006, his responsibilities were broadened to cover all of Oracle’s customer mastering products and more recently extended to cover the full suite of Oracle’s MDM solutions. Mr. Day’s role involves working closely with Oracle’s key customers to ensure business goals and technical requirements are met. This high level of customer engagement enables him to provide strategic input into the product definition and development plans.
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Stacey
Drinan |
Stacey Drinan has been working at Ericsson for twelve years in a variety of different positions within Strategic Supply Management. In February 20007 she joined the Ericsson IT department to manage the Master Data Management area as a IT Solution Expert. As an IT MDM Solution Expert it is her responsibility to select the MDM solutions that will be the best fit within the Ericsson IT Architecture landscape. Currently, Ericsson has selected SAP MDM solution to run our business within our SAP landscape.
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Tony
Ellis |
Tony Ellis is an acknowledged champion of the need for councils to improve the quality of their customer information. During his public sector career, Mr. Ellis has been responsible for the building and implementation of two council wide master customer databases. He has chaired the customer user groups of two major CDI suppliers. In 2006, Mr. Ellis established and chairs the Data Connects group whose membership is made up of local authorities who’ve already started CDI projects or just want to know how to get started. The aim of the group is to devise and share best CDI practice for UK local government and its partners.
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Noel Garry has over 30 years of experience in IT and Financial Services. Mr. Garry has been involved in many strategic initiatives including the merger of Irish Life and Irish Permanent to form Irish Life & Permanent. More recently, he has been leading an initiative to move the organisation to a more client focussed business and is currently operating as Programme Manager for their CDI initiative. This programme was recently awarded the IBM Best Master Data Management project of the year award at the IBM Information on Demand conference in Las Vegas. Mr. Garry has a degree in Business and Information Technology from Trinity College Dublin and an MBA from the UCD School of Business. In recent years, Mr. Garry returned to TCD as a part-time lecturer on the Information Systems degree programme.
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Gavin
Gibson |
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Bridgette Griffiths is a Project Delivery Manager in Information Management at BT Design , the software engineering arm of BT. She has over 20 years experience in the industry, the last 15 in Information Management. She has been involved in many of BT’s major BI initiatives during that period.. Having worked on many of the activities to move BT towards being a real-time enterprise throughout its key end to end processes she is now focussed on BT’s drive into the external, ICT market.
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Tom Gulman has worked in the Exploration and Production area of the Oil Industry for 33 years. He recently retired from Shell after 28 years where he held jobs in Resource Management, Applications Development, Integration and Data Management and most recently as Data Architect on a Global SAP implementation for Shell E&P. Mr. Gulman has worked in seven countries on four continents and is now in a management position with Hypothalamus. Mr. Gulman has been immersed in the globalization trend in applications and processes. Applications that were once developed to local requirements became global applications that still were customized to meet local requirements and more recently, became global applications that are now being implemented centrally to common requirements. He has a B.S. in Electrical Engineering from Cooper Union and an M.B.A. from Webster University .
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Jur
Huizinga |
Jur Huizinga is Senior IT Architect within KPN. During the last ten years Mr. Huizinga has been involved in many data management, data quality, data governance and data tooling related large programmes, projects and activities. He is (co) author of several data models, guidelines and architectural documents used within KPN. For more than a year, Mr. Huizinga has been lead architect in a CDI project, a PIM project, and the CRM Data Design Office. He is also a member of the CRM Design Authority. Mr. Huizinga received his Engineering Mathematics and Information Technology degree from the University of Groningen.
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Kathy
Hunter |
Kathy Hunter has over 20 years information systems experience during which time she has developed specialist skills in information quality, information management, data warehousing, business intelligence and CRM. She is a founding member of the IAIDQ, the International Association for Information and Data Quality. Ms. Hunter has worked with Harte-Hanks for over 6 years helping global companies to get to grips with their information quality problems. In her current role as Vice-President of Presales, she assures the excellent delivery of data management solutions for Harte-Hanks’ database clients. She is a summa cum laude graduate of Gwynedd-Mercy College in the US, with a BSc in Mathematics.
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Khuram Hussain is the founder of two technology startups. One of his major achievements has been the creation of a vendor-independent consulting company which focuses on “business value discovery” to specify the business benefits of MDM. This novel approach assist in making master data a foundation for adaptable processes which successfully implemented can provide extreme competitive advantage. Previously, Mr. Hussain focused for 5+ years on Business Process Management, Knowledge Management, and Enterprise Portals. Mr. Hussain has been engaged with some of the world’s major corporations for various enterprise initiatives such as Shell, Stork, Corus, Dutch government, Booker, The Big Food Group, Heineken, Corporate Express, and Rabobank. He holds BSc and MSc degrees from Manchester University with a Ph.D from the Open University.
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Mr. Kenngott is the Global IT Director for GGB, a division of EnPro Industries. He started at GGB in 1993 as a local IT administrator and has been instrumental in implementing local and global IT systems including two major ERP implementations. Mr. Kenngott is a computer scientist and a thought leader in eBusiness and extended supply chains.
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Carsten Kraus has been dealing with the issue of Master Data Management since 1993.
He is the most often published German author for expert contribution on Data Quality and a valued speaker at national and international conferences.
In 2004, he has written the only German book dealing with Data Quality in Address and Customer Databases. His company, Omikron Data Quality GmbH, is among the leading Data Quality specialist companies in continental Europe, employing 50 people in 5 countries.
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David Llamas, Harrods IT Director After 12 years working as a consultant and ERP program manager in retail and other industries, David joined Harrods in February 2003 as Enterprise Applications Controller. In April 2005, David was promoted to his current position of IT Director in charge of Technology Infrastructure, Business Applications, Business Intelligence, e-Commerce and Telecoms. Mr. Llamas is also chairman of the Retail Technology Summit conference series. He earned his Executive MBA at the London Business School in 2005.
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Cliff Longman currently serves as chief technology officer at Kalido, where he is responsible for product and technology strategy for Kalido's business intelligence software portfolio, including its data warehousing and master data management components. He brings more than 25 years of consulting and hands-on experience helping mid-market and Global 2000 companies develop comprehensive business intelligence and information management strategies and systems, using best practices and tools in data modelling, business intelligence, master data management, database design and data warehousing. Mr. Longman previously provided independent consulting services in object orientation, information management and information systems strategy. Prior to that, he spent 10 years at Oracle as Oracle UK's Chief Architect with responsibility for new technology, including the architecture of the Oracle Designer 2000 product set and specification and design of the Oracle CASE tools and repository. He graduated with a 1st Class Honors degree in Computer Science from Coventry University.
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Suresh Menon, Director, Product Management, Identity Systems. In his current role, Mr. Menon handles product strategy and management for Identity Systems' solutions for identity resolution across computer systems and network databases. Mr. Menon started with Identity Systems more than 9 years ago in sales and product support, advising Identity Systems' customers on optimum use of the algorithms and rule bases that underlie the company's proprietary identity search software products. He later moved on to projects that helped shape the development of the software into an enterprise-class identity search solution. Mr. Menon has worked directly with many clients to solve identity data issues including: GE Capital, Gartner, Citigroup, Morgan Stanley, Goldman Sachs, TransUnion, and Sprint.
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An-Chan Phung is a leading industry CDI/MDM Architect and VisionWare’s Chief Technology Officer. He is responsible for the strategic development of the MultiVue Product Roadmap, ensuring it supports evolving market conditions and demands, whilst researching emerging and innovative technologies. An-Chan has worked with VisionWare since 2001, starting as a Technical Consultant and quickly working his way up to Technical Product Manager, and then on to his current position where he provides influential support for customers, helping to define their MDM/CDI strategy. He studied at Napier University in Edinburgh, where he gained a BEng in Software Engineering and a BEng in Engineering with Management. An-Chan is also a Microsoft Certified Solutions Developer.
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Tony
Richardson |
With over 25 years in the IT Industry, Tony Richardson has an in-depth understanding of leading technology and in particular infrastructure, architecture and strategy-oriented projects. Currently focussing on the delivery of technical and application architectures for major Government and Public Sector clients, Mr. Richardson is the Lead Architect for ContactPoint. His involvement in the programme covers delivering the conceptual, logical and physical architectures necessary to provide the service and managing the workstream in the detailed design and build phase. His remit covers many technologies including CDI-MDM. Mr. Richardson is a senior member of the Enterprise Architecture group within Capgemini’s Custom Software Delivery Group (CSD).
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Colin
Rickard |
Colin Rickard joined DataFlux UK Ltd as Managing Director in 2006, bringing over 15 years experience in the construction and implementation of customer systems in both the UK and US markets. Mr. Rickard’s key responsibility at DataFlux is to raise the company’s profile in both UK and Europe by developing DataFlux’s commercial prospects within this market and overseeing the Sales and Technical teams. Prior to this role he held the position of Head of Managed Services at Detica, a specialist IT consultancy. Within this role Mr. Rickard played a key role in the establishment of the cross industry counter Insurance Fraud Bureau and was responsible for leading projects for clients including Cable and Wireless and the Operational Risk Insurance Consortium. Before joining Detica, Mr. Rickard held a number of senior consulting positions at MDS Global Consulting, Cedar Group and Kognitio Knowledge Solutions.
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James
Rowe |
James Rowe is an ACCA qualified accountant who has spent seven years working in various roles across Constellation Europe, part of Constellation Brands which is the largest wine company in the world with a portfolio of Hardys, Turner Road, Nobilo and Stowells wine. For the past six months Mr. Rowe has been working as part of the BPR project within Constellation Europe, with a particular focus on Master Data Management and has been tasked with heading up the newly created department responsible for ensuring the quality and timely delivery of master data across the organisation.
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Jochen Schneider has been CIO and a member of the management board at PostFinance, Berne since 2001. Prior to that he worked at Swisscom where he first acted as CIO of the internet provider and later head of purchasing and logistics for the Swisscom group. In 1994 he worked on the Smart project at MCC AG in Switzerland as team leader IT and processes for the sales area. He then became Program Manager of IT Projects and deputy CIO of Smart. Previously he worked for IBM for 10 years in different functions, among others as IBM system engineer and as key account manager. He has studied chemical engineering in Stuttgart, Germany and Boulder, Co, USA and a computer science education with IBM and a local university in Stuttgart.
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As CRM Analysis Team Manager for Turkcell, Altug Seven serves as the Technical Lead for CRM Program Management while leading a team of dedicated system analysts for the CRM Program. The goal of the CRM Program is to simplify CRM related business processes from a customer-centric perspective while consolidating and renovating the CRM IT infrastructure and BSS applications. Previously, Mr. Seven worked as the Business Lead in UCMA Program Management which encompassed four large-scale projects aiming for the restructuring of the operational and analytical CRM domains. During 2005-06, he was also responsible for Turkcell’s customer database and surrounding systems technical design. Other major CDI-MDM experience in Mr. Seven’s ten years at Turkcell includes Call Center and Reporting Applications Development, Customer Database Development, Campaign Management Project, and Fulfillment Engine (Order Fulfillment). He received his Project Management Professional (PMP) certification from the Project Management Institute in 2001. After graduating from Robert College in 1990, Mr. Seven received his B.S. degree in Computer Engineering from Istanbul Technical University in 1994. He received his M.S. in Computer Engineering from Bosphorus University in 1997.
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Simon Slocombe is Principal Consultant at Evaxyx (UK) Limited. He has 15 years experience in working with large scale distributed systems, working across the financial, retail and government sectors. More recently, he has been focussing on governance issues associated with master data management and customer data integration, and is currently assisting an investment house in defining their enterprise data governance strategy.
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Dileep
Srinivasan |
Dileep Srinivasan is the Practice Leader for CDI & Customer Analytics at Cognizant Technology Solutions. With over 25 years of experience in the consulting practice, Mr. Srinivasan has contributed extensively to organizations, helping them derive strategic benefits and greater return on investment from their IT investments. He has been a key speaker at many global conferences covering wide varieties of topics such as strategic outsourcing, change management, call center management and managed operations. In his current role, he is involved in building industry specific CDI-MDM solutions, establishing data governance principles and establishing key partnerships to enable better value addition. Mr. Srinivasan has also provided key solutions to clients in the data governance and stewardship areas.
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Matthew Stephenson is a partner in Deloitte's consulting practice with over 20 years' consulting experience. He has a particular focus on the design and implementation of enterprise-wide systems in the consumer and manufacturing areas, and champions Deloitte's work around global data synchronisation and the use of data standards as an enabler of efficient supply chains. Mr. Stephenson led Deloitte's work with Constellation Europe on MDM strategy, and is currently leading a piece of Deloitte research into how the use of data standards can enable green and collaborative supply chains.
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Peter Stocker is the Program Manager of the CDI Program at XL Insurance. His responsibilities include the overall lead on all CDI projects, the CDI maintenance work and the development of the CDI vision with the business for the next CDI phases.
Prior to the CDI engagement Mr. Stocker managed the global Document Solutions Program for the XL Insurance Global Program business, including Document Production, Document Imaging and Document Management.
Mr. Stocker has completed his Master of Business Administration at the University in St. Gallen Switzerland and then started his carrier at Winthertur International 10 years ago. Winthertur International has since been taken over by Credit Suisse and then sold on to XL Insurance.
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Paul
Theriault |
Paul Theriault is Vice President of Global Application Systems at XL Insurance. His responsibilities include strategic systems planning, development of business system solutions, budgeting, relationship management with sr. insurance business executives, and regional oversight of Information Technology for the Americas. Prior to joining XL, Mr. Theriault was the insurance industry segment Director of Sybase, Inc.'s Worldwide Financial Services unit. In this role, he oversaw the development of client solutions and advanced product and technology strategies specifically designed for the insurance industry. Mr. Theriault's background includes 30 years of experience in evaluating and applying technology solutions to the insurance industry, with a strong background in project management, systems infrastructure support, strategic planning, and systems development. Prior to Sybase, he was the strategic insurance program manager for Lockheed Martin, and also held positions at Aetna and The Travelers. Mr. Theriault graduated from Boston College.
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Itai
Tomer |
Itai Tomer is the Director of Product Management for the Cross Portfolio Business Unit in Amdocs, responsible for the development and execution of the Amdocs strategy in Business Processes, Customer Data Integration, and Business Activity Monitoring. Prior to this position, Itai has led innovation initiatives at Amdocs and has brought to his position more than 11 years experience in product management, focusing on markets for Enterprise Content Management and telecommunications applications.
Prior to this role, Itai has been the VP of Product Management at Olive Software, the world leader at XML publishing and has led the initiative to bridge the gap between the paper past and the digital future for complex documents in large organizations, In this capacity, he led the team of product managers responsible for the definition and delivery of the company’s next generation software.
Before that, Itai has been the Director of Product Management for @View enterprise application. Itai has an extensive background and deep expertise in technology and information systems, publication, media, advertising and enterprise applications.
Itai has holds a Master in Business Administration from Thames Valley University and both a master's degree in Public Administration and a bachelor’s degree in Computer Science and Economics from the Tel Aviv University.
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Nigel Turner is Head of ICT Customer Management within BT Exact IT, BT’s main software house. He leads a team of 130 consultants & technical experts in CRM, Billing and Data & Information Management, including specialists in data warehousing, data migration, data quality, data mining, data visualisation, Siebel, Interactive Voice Response & Computer Telephony Integration. Nigel has worked in BT for 25 years, mostly in a variety of IT roles including project & programme management. He also spent five years in BT’s Group Strategy unit, where he led business information management and corporate data quality initiatives. Outside BT he is a part time Associate Lecturer with the UK Open University where he teaches Systems & the Management of Change. Nigel has published several papers on information management and data quality, and is a regular speaker in IM conferences. Before joining BT, he worked as an Assistant Professor in the Department of Political Science in the University of British Columbia, Vancouver, Canada.
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Kimi
Walker |
Kimi Walker has vast experience in Information Management within the Canadian Retail Industry. Kimi’s more than 10 years at Canadian Tire in various business analysis roles has positioned her well to provide both a business and technical perspective to delivering Business Intelligence and Data Management. Kimi Walker is the Associate Vice President, Information Centre of Excellence, for Canadian Tire Retail. Kimi has an Honours Bachelor of Business Administration in Marketing and a MBA in International Business.
Canadian Tire Retail and its Associate Dealers together form one of Canada's best-known and most successful retailers, with more than 450 stores from coast to coast. Canadian Tire offers customers a large selection of national and retail brands through three 'stores' under one roof - automotive parts, accessories and service; sports and leisure products; and home products.
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Holger Wandt has worked for Human Inference since 1991. As a linguist, Mr. Wandt has spent many years improving the natural language processing methods within the company's product suite. In his current role as principal advisor, he is responsible for all knowledge related data quality issues. In addition, as the expert he has final responsibility for all aspects related to national and international name and address standardization. Mr. Wandt was chairman of the of the “address databases” working group of the European Union standardization institute (CEN) and liaison manager for the Universal Postal Union (UPU). In addition to being an experienced speaker at national and international events on data and information quality, he is lecturer at the Universities of Nyenrode and Nymegen. Mr. Wandt has published many white papers and articles, including recent publications in CEO Today and the Journal of the International Association for Information and Data Quality (IAIDQ).
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Kjell Wittmaack is an industry expert and practicing consultant within the field of Information Management advising companies on strategic issues. Mr. Wittmaack is also the Chief Knowledge Officer for Platon A/S, an independent Scandinavia-based consulting company. He carries the responsibility for knowledge capturing, sharing and leveraging among Platon’s more than 160 consultants. Mr. Wittmaack is also the lead architect on Platon’s unique Information Management methodology encapsulating the company’s vast and specialized body of knowledge. Mr. Wittmaack has been with Platon for more than 8 years. He received his Master of Science degree in Business Administration and Computer Science from Copenhagen Business School.
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Ed
Wrazen |
Ed Wrazen is VP Product Management & Strategy with Harte-Hanks Trillium Software, a leading provider of total data quality solutions. Working with customers, partners and industry analysts, Ed is responsible for product planning and release co-ordination. Ed has over 25 years experience working on IT systems, having started his career as a computer programmer on retail banking and travel reservation systems. He has been heavily involved in database and data management technologies as a product developer, consultant and lecturer, specialising in data architecture, performance design, data integration and data quality. Ed is a regular speaker at industry events worldwide and author on topics relating to data management.
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Aaron
Zornes |
Aaron Zornes is the founder and chief research officer of the MDM Institute (formerly the CDI-MDM Institute). Mr. Zornes is a noted speaker and author on Global 2000 enterprise IT issues and is the most quoted industry analyst on the topics of master data management (MDM), customer data integration (CDI), and data governance. Mr. Zornes is also the editor and lead contributor to DM Review’s CDI and MDM Newsletters as well as the monthly columnist for both CDI and MDM. Prior to founding the MDM Institute, he was founder and executive VP of META Group’s largest research advisory practice for 15 years. Mr. Zornes also held line and strategic management roles in leading vendor and user organizations, including executive and managerial positions at Ingres Corp., Wang, Software AG of North America, and Cincom Systems. Mr. Zornes received his M.S. in Management Information Systems from the University of Arizona.
Events
- WORKSHOP: MDM Boot Camp
- Conference Chairman Keynote & Welcome: Milestones on the MDM Road Map for 2008-09
- EXPERTS PANEL: Best Practices in Financial Services
- EXPERTS PANEL: Best Practices in Government Services
- EXPERTS PANEL: Best Practices in Telecoms
- BEST PRACTICES: Avoiding the MDM Systems Integration Money Pit
- Conference Chairman Keynote: Product Evaluation Criteria & Field Reports for MDM Solutions
- EXPERTS PANEL: Best Practices in Custom-Built/DIY CDI-MDM