Keynotes • Agenda
5-6 February 2008
Tuesday
5 February
09:15 - 10:15
Data Governance & the Holy Grail
Philip Howard, Bloor Research
Tuesday
5 February
14:00 - 15:00
Information Governance and Stewardship: Implementing Accountability for the Information Resource
Larry P. English, INFORMATION IMPACT International
Wednesday
6 February
09:00- 10:00
The Business Case for Customer Information Governance
Seán Kelly, Managing Partner, Seán Kelly & Associates
 Conference Day One: 5 February 2008

Tuesday
5 February
09:15 - 10:15

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Data Governance & the Holy Grail
Philip Howard, Bloor Research


If we assume a five step maturity model for data governance then most companies haven’t even started. However, of those that have, almost everybody is still at one of the early steps of maturity. Very few indeed have managed to reach step 3 and no-one has yet attained a higher level. This means that most organisations are either not implementing data governance at all or are at only an early stage. At this point it is only nuts and bolts issues that are important. However, as you advance further up the ladder of maturity there are implications both for the business and your IT organisation that may not be immediately obvious.

For example, one of the things that you would want to know as a part of your data governance initiative is where all of your data sources are. Now, once you know all of that, IT has a much broader holistic view of the way that data is spread around the organisation: what impact should that, or could that have on the way that the IT department controls access to information?

Perhaps most importantly of all, data governance provides a cross-enterprise interface between the IT department and the business that can potentially be used to bring the two closer together. But that in turn would have consequences: for example, it might change the relationship between data management and application developers within the IT organisation; once upon a time it was the data analysts who were the top dogs in IT departments but that hasn’t been so for many years – could we be coming full circle?

Featured Speaker:

Philip Howard  

Philip Howard
Bloor Research

 
Tuesday
5 February
14:00- 15:00

Information Governance and Stewardship: Implementing Accountability for the Information Resource
Larry P. English, INFORMATION IMPACT International


To optimize the effectiveness of the management of information quality there must be accountability for that resource in a way similar to accountability for financial and human resources. To effectively manage information there must be authorities, policies and procedures to enable effective governance of information.

Mr. English describes a natural governance approach to information along with the seven business roles of information stewardship. He describes why it is required to be effective in the emerging “realized” Information Age. He dispels many misconceptions about Information Stewardship and addresses:

  • “Natural” Information Governance
  • “Natural” Information Stewardship Roles
  • Information Stewardship Relationships
  • Information Stewardship and Application Development
  • Effective Governance Models for Information Stewardship and Quality
  • Establishing an Effective Information Stewardship and Governance Environment

Featured Speaker:

Larry P. English  

Larry P. English
INFORMATION IMPACT International

 Conference Day Two: 6 February 2008
Wednesday
6 February
09:00- 10:00

The Business Case for Customer Information Governance
Seán Kelly, Managing Partner, Seán Kelly & Associates


Far from being impoverished most corporations exhibit signs of being overwhelmed and engulfed in data. From this Niagara cascades the conflicting, incomplete and fragmented reports that are the direct historical legacy of the functional stove-piping of operational information systems. This problem, the architectural miasma, is largely the result of the piecemeal automation of various business processes over four decades of computerization and now presents many organizations with an apparently insuperable obstacle to achieving any useful level of customer insight. At the same time the race is on to rapidly develop customer profiling and segmentation capabilities as more and more businesses are demonstrating the superiority of differentiated marketing over traditional mass marketing
techniques.

In this keynote presentation Sean Kelly presents the business case for achieving an integrated customer information governance capability in the enterprise. He will explore the business drivers as well as the organizational obstacles that will be encountered and will share his extensive experience of making this journey with many leading global enterprises.

Featured Speaker:

Seán Kelly Seán Kelly
Managing Partner
Seán Kelly & Associates