CONFERENCE
TUESDAY, 3 February 2009

09:00–09:15 Conference Welcome
Mike Ferguson, Managing Director, Intelligent Business Strategies
09:15–10:15 Keynote: The State of Data Governance
Andy Hayler, CEO and Founder, Information Difference
10:15–10:45 Break & Exhibits
10:45–11:45

Data Governance - Building the Business Case and Engaging Senior Sponsorship
Alex Plenty, Senior Manager in Enterprise Data Management, Deloitte

Data Governance at a Large, Bureaucratic, Non-profit Organization – Year 1
Pablo Riboldi, Information Governance Manager, LDS Church

Managing Risk Through Data Governance
Colin Rickard, Managing Director, West and North Europe, DataFlux
Pankaj Mistry, Head of Data Governance, Risk Fulfilment, Barclays
11:45–12:45 Developing the Data Governance Organization
John Ladley, President, IMCue Solutions

Practical Data Governance at Reuters... How things change!
Toni McDerment, Data Architect, Thomson Reuters
Helen Townsend, Data Architect, Thomson Reuters

Getting the Rules Straight for Data Governance
Cliff Longman, Chief Technology Officer, Kalido
12:45–14:00 Lunch & Exhibits
14:00–15:00 Ethics and Data Governance Panel
Moderator:
Peter Aiken, Associate Professor, VCU/Data Blueprint
Panellists:
John Ladley, President, IMCue Solutions
Gwen Thomas, President, The Data Governance Institute
Elizabeth Davis, Sr. Risk Officer, International Finance Officer, A division of the World Bank
Andy Hayler, CEO and Founder, Information Difference
Lesley Tadgell-Foster, Director, Shelfine Promotional Consultancy Ltd
15:00–16:00 A Case Study of Data Governance in Practice: Starting by Delivering Tangible Benefit
Christopher Hornung, Director of Transformation, Customer Service, Cable and Wireless plc
Christopher Saunders, Head of Data Stewardship, Detica Limited
Governing Master Data at Lexmark
Sreedhar Srikant, Enterprise Data Architect, Lexmark International
Carol Young, Enterprise Data Architect, Lexmark International 
Advanced Data Profiling for Better Data Governance
Ed Wrazen, VP Product Management & Strategy, Harte-Hanks Trillium Software
16:00–16:30 Break & Exhibits
16:30–17:30 Keeping Their Distance: The Challenge of Privacy
Lesley Tadgell-Foster, Director, Shelfine Promotional Consultancy Ltd
Using Data Governance to Fight World Hunger at World Vision International
Mark Simpson, Information Manager-Governance, World Vision International
Gwen Thomas, President, The Data Governance Institute
A Proactive Approach to Information Governance
Glenn Perachio, Autonomy
17:30–19:00 Drinks Reception & Exhibits
 

Tuesday
3 February
09:00–09:15

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Conference Welcome
Mike Ferguson, Managing Director, Intelligent Business Strategies 

Mike Ferguson Mike Ferguson
Managing Director
Intelligent Business Strategies
 

Tuesday
3 February

09:15–10:15

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Keynote: The State of Data Governance
Andy Hayler, CEO and Founder, Information Difference


The presentation will cover data governance, and in particular how it relates to master data management. It will draw upon a major piece of primary market research conducted by the Information Difference in 2008. It will also include case studies of data governance in practice and highlight how to, and how not to, go about organising the processes around data governance today. You will learn:
  • What other companies are doing with data governance today
  • What is best practice in data governance
  • Data governance "potholes" to avoid.

Featured Speaker:
Andy Hayler  

Andy Hayler
CEO and Founder
Information Difference

To Speaker's Bio

Tuesday
3 February

10:15–10:45
Break & Exhibits
10:45 – 11:45 CONCURRENT SESSIONS

Tuesday
3 February
10:45–11:45

 

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Data Governance - Building the Business Case and Engaging Senior Sponsorship
Alex Plenty, Senior Manager in Enterprise Data Management, Deloitte


A good Data Governance framework should also include an assessment of the benefits and costs of delivering the changes which will be required. Considering Technology, Process, Organisational Structure and Data, the benefits case should help senior stakeholders make informed choices about the level of investment required and allow improvements to be monitored. This area is often considered 'too hard' and sometimes gets left behind as a 'no-brainer' exercise. Nonetheless, a clear statement about the expected benefits and the anticipated costs is as important as the technology solution or roles and responsibilities - after all, without it, how can you define success (or indeed know when to stop)?

As big a challenge as it is to gain stakeholder buy-in, it is critical to the success of the Data Governance initiative – and this can only be achieved through the development of a robust benefits case.

This discussion/presentation will support delegates in their attempts to:
  • Structure a business case for undertaking a data governance initiative
  • Look for and identify areas where improvements can be made
  • Define a benefits recognition framework which can be used to measure success
  • Reduce the costs of the implementation
  • Gain senior business leader buy in crucial to the success of the initiative

Speaker:

Alex Plenty

Alex Plenty
Senior Manager in Enterprise Data Management
Deloitte


To Speaker's Bio

Tuesday
3 February
10:45–11:45

 

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CASE STUDY

Data Governance at a Large, Bureaucratic, Non-profit Organization – Year 1
Pablo Riboldi, Information Governance Manager, LDS Church

A little over a year and a half ago the Information and Communications Systems Department at the Church of Jesus Christ of Latter-day Saints (LDS Church)—definitively a large, bureaucratic, non-profit organization—decided to hire an Information Governance Manager to implement a Data Governance program. This is the uncensored story of the adventures and misadventures of that brave (or naïve) soul during his first year on the job.

Some of the chapters of this saga include:

  • Data Stewards and what to steward
  • Policies, principles, and publicity
  • Data Sharing Agreements: who can have what when
  • Sharing methods: from pass-through accounts to MDM and SOA
  • Current efforts and future plans

Speaker:

Pablo Riboldi

Pablo Riboldi
Information Governance Manager
LDS Church

To Speaker's Bio

Tuesday
3 February
10:45–11:45

 

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Managing Risk Through Data Governance
Colin Rickard, Managing Director, West and North Europe, DataFlux
Pankaj Mistry, Head of Data Governance, Risk Fulfilment, Barclays

Data related projects usually have one of three primary objectives; to improve operational efficiency and business processes, to reduce costs and complexity or to support risk management and compliance. The role of data management is evolving within the modern enterprise, moving from a tactical tool which is used narrowly to support specific projects to an enterprise wide business function focused on strategic objectives such as risk management. Driven by increasingly stringent legislation such as SOX, the U.S. PATRIOT Act, Third EU Fraud Act and the recent exposure of the financial services sector to credit risk, organisations are now being forced to make this transition in data management, rapidly. This presentation will outline the challenges faced by organisations responding to compliance demands and how to practically plan for strategic mitigation of risk through data governance.

Speakers:

Colin Rickard

Colin Rickard
Managing Director, West and North Europe
DataFlux

To Speaker's Bio

   
Pankaj Mistry

Pankaj Mistry
Head of Data Governance, Risk Fulfilment
Barclays

To Speaker's Bio

11:45– 12:45 CONCURRENT SESSIONS

Tuesday
3 February
11:45–12:45

 

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Developing the Data Governance Organization
John Ladley, President, IMCue Solutions


Assuming there is support, funding and the will to proceed, how do you actually build the data governance organizations structures and procedures? Are all organizations the same? There have been shadows of data governance within many information initiatives, but real data governance requires building new procedures and organization charts.

This session will cover the critical components for developing the data governance organization. Topics will be:
  • Components of the data governance organizations
  • Functions each data governance organization MUST execute
  • Techniques for determining the organization style best suited for a given situation
  • Components of the road map for rolling out the organization

Speaker:

John Ladley

John Ladley
President
IMCue
Solutions

To Speaker's Bio

Tuesday
3 February
11:45–12:45

 

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CASE STUDY

Practical Data Governance at Reuters... How things change!
Toni McDerment, Data Architect, Thomson Reuters
Helen Townsend, Data Architect, Thomson Reuters

Thomson Reuters... the result of Thomson Corporation acquiring Reuters, is the world's leading source of intelligent information for businesses and professionals; our data networks transmit more than 8 million words a day in 19 languages. We combine industry expertise with innovative technology to deliver critical information to leading decision makers in the financial, legal, tax and accounting, scientific, healthcare and media markets.

This session will focus on how data governance has had to evolve in the combined organisation and will aim to share with you by way of practical examples...
  • a break with tradition... an innovative data governance process involving diverse centres of excellence and drawing on an enterprise architecture approach
  • battles fought and won... the challenges faced in re-factoring existing processes
Speakers:
Toni McDerment

Toni McDerment
Data Architect
Thomson Reuters


To Speaker's Bio

   
Helen Townsend

Helen Townsend
Data Architect
Thomson Reuters

To Speaker's Bio

Tuesday
3 February
11:45–12:45

 

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Getting the Rules Straight for Data Governance
Cliff Longman, Chief Technology Officer, Kalido

Successful data governance requires well defined business rules to determine if data is fit for purpose. There is a challenge to be met forming these rules however: Business units care about different rules, and sometimes they conflict. Drawing on 10 years experience of data governance projects with Kalido customers, Cliff explores how business rules coupled with workflow can be used to establish a repository of accurate and consistent data that can be shared by business processes across the enterprise.

Topics addressed:

  • Business rule definition
  • Applicability to data governance
  • Multiple stakeholders - views of the business model
  • Managing data and rules that conflict
Speaker:
Cliff Longman

Cliff Longman
Chief Technology Officer
Kalido


To Speaker's Bio

Tuesday
3 February
12:45–14:00
Lunch & Exhibits
 

Tuesday
3 February

14:00–15:00

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Ethics and Data Governance Panel
Moderator:
Peter Aiken
, Associate Professor, VCU/Data Blueprint

Panellists:
John Ladley
, President, IMCue Solutions
Gwen Thomas
, President, The Data Governance Institute
Elizabeth Davis
, Sr. Risk Officer, International Finance Officer, A division of the World Bank
Andy Hayler
, CEO and Founder, Information Difference
Lesley Tadgell-Foster, Director, Shelfine Promotional Consultancy Ltd


Ethics is a topic that we don't often think about specifically, yet we act upon every day. As individuals we usually have our own compass to guide us on obvious issues of right and wrong. The law of the land supplements this with guidance on the more complex issues, and then corporations often clarify even further with statements of policy and practice. Yet, in an emerging and fast-changing discipline like data management, sometimes figuring out the appropriate and ethical way to handle new situations is not obvious at all. Frequently, the ethical thing to do conflicts directly with the most profitable thing to do. It's easy to say "do the right thing", but sometimes the right thing isn't apparent, from either a legal or moral standpoint. In this panel we will focus on the practical issues of ethics in IT and business management as they affect data governance. The audience will be encouraged to contribute their own experience and perspectives so we can capture the full range of issues.
  • Common ethical dilemmas and possible ways of dealing with them
  • Less common situations
  • Individual versus corporate responsibility
  • Legal accountability
  • Cost benefit trade-offs - what's the reality in corporate practice today?
  • What can the individual do?

Moderator:
Peter Aiken Peter Aiken
Associate Professor
VCU/Data Blueprint

Panellists:
John Ladley John Ladley
President
IMCue Solutions
Gwen Thomas

Gwen Thomas
President
The Data Governance Institute

To Speaker's Bio

Elizabeth Davis

Elizabeth Davis
Sr. Risk Officer
International Finance Officer, A division of the World Bank


To Speaker's Bio

Andy Hayler  Andy Hayler
CEO and Founder
Information Difference

To Speaker's Bio

Lesley Tadgell-Foster

Lesley Tadgell-Foster
Director
Shelfine Promotional Consultancy Ltd

To Speaker's Bio

15:00– 16:00 CONCURRENT SESSIONS

Tuesday
3 February

15:00–16:00

 

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CASE STUDY

A Case Study of Data Governance in Practice: Starting by Delivering Tangible Benefit
Christopher Hornung, Director of Transformation, Customer Service, Cable and Wireless plc
Christopher Saunders, Head of Data Stewardship, Detica Limited

Delegates will learn how Detica and Cable and Wireless are working together on a Data Governance programme which:
  • achieved quick wins sufficient to provide funding for the data governance programme
  • addressed the need to create the concept of data ownership in an organisation which has grown quickly - and is continuing to grow - both organically and by acquisition
  • ensured that every initiative was tied directly into the corporate KPIs

Speakers:

Christopher Hornung

Christopher Hornung
Director of Transformation, Customer Service
Cable and Wireless plc

To Speaker's Bio

   
Christopher Saunders

Christopher Saunders
Head of Data Stewardship
Detica Limited

To Speaker's Bio

Tuesday
3 February
15:00–16:00

 

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CASE STUDY

Governing Master Data at Lexmark
Sreedhar Srikant, Enterprise Data Architect, Lexmark International
Carol Young, Enterprise Data Architect, Lexmark International

One of the key challenges faced by most enterprises is access to trustworthy data for making critical business decisions. Master Data Management (MDM) and Data Governance go hand in glove in creating a reliable data environment in an enterprise. While the former focuses on providing business critical quality data that is uniformly understood, interpreted and used across the enterprise, the latter provides a broad structure to steer or govern various data management practices such as MDM. Lexmark has embarked on Data Governance program to implement MDM. In our presentation we showcase the complementary aspects of Data governance and MDM along with our approach in implementing MDM solutions & Data Governance program at Lexmark.

Topic covered :
  • Key steps in starting Data governance program
  • Data quality, Metadata, Master Data - how do they all fit together
  • Master data processes
  • Master data management implementation approach

Speakers:

Sreedhar Srikant

Sreedhar Srikant
Enterprise Data Architect
Lexmark International

To Speaker's Bio

   
Carol Young

Carol Young
Enterprise Data Architect
Lexmark International

To Speaker's Bio

Tuesday
3 February
15:00–16:00

 

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Advanced Data Profiling for Better Data Governance
Ed Wrazen, VP Product Management & Strategy, Harte-Hanks Trillium Software
Advanced data profiling solutions provide much more than just the analysis of data quality conditions and metrics. They provide the platform for collaboration between data professionals and their business counterparts for insight into contextual data, semantic discrepancies and resulting business process issues. This presentation will discuss how advanced data profiling can provide the data intelligence needed to gain insight, buy-in and help achieve business-owned data governance. In this presentation we will discuss the following:
  • From simple to complex data profiling
  • Understanding context and semantics across data silos
  • Defining and validating business rules
  • Creating standardisation and cleansing rules from data profiling
  • Monitoring red, amber, green conditions

Speaker:

Ed Wrazen

Ed Wrazen
VP Product Management & Strategy
Harte-Hanks Trillium Software

To Speaker's Bio

Tuesday
3 February
16:00–16:30
Break & Exhibits
 16:30 – 17:30 CONCURRENT SESSIONS

Tuesday
3 February
16:30–17:30

 

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Keeping Their Distance: The Challenge of Privacy
Lesley Tadgell-Foster, Director, Shelfine Promotional Consultancy Ltd


This session will review the key aspects of the Data Protection Act 1998 and its impact on people's privacy. The Eight Principles of Data Protection govern how data controllers can hold, maintain and use personal information. This session will explore how these principles apply to in practice to those with responsibility for data capture and distribution. In light of recent data leaks, we will also investigate how the Information Commissioner is responding to these breaches of the legislation - with an overview of current and proposed penalties for non-compliance.

Topics that will be discussed:

  • The scope of the EU Data Protection Directive 1995
  • An overview of the 8 Data Protection Principles from the UK 1998 Act
  • Key issues of compliance and best practice
  • Aspects of constructing privacy policy
  • The role of the Information Commissioner
  • Enforcement and penalties

Speaker:

Lesley Tadgell-Foster

Lesley Tadgell-Foster
Director
Shelfine Promotional Consultancy Ltd

To Speaker's Bio

Tuesday
3 February
16:30–17:30

 

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CASE STUDY

Using Data Governance to Fight World Hunger at World Vision International
Mark Simpson, Information Manager-Governance, World Vision International
Gwen Thomas, President, The Data Governance Institute

This session looks at best practices in data governance. It looks at what Data Governance is and what is needed to govern and manage data throughout the enterprise. This includes gearing up organisationally, establishing enterprise data standards, best practices for enterprise metadata management, implementing enterprise data quality and master data management.
  • What is Data Governance
  • Organising your company for enterprise data governance
  • The role of a Chief Data Architect and the Integration Competency Centre
  • Tools and technologies needed for governing enterprise data
  • Establishing data standards i.e. shared business vocabularies and taxonomies
  • Common policies, patterns and processes for enterprise data management
  • The role of an Enterprise data model
  • Enterprise Data Quality – establishing a Data Quality Firewall
  • The role of Master Data Management in a Data Governance strategy
  • Getting started with MDM
  • Data Governance case studies

Speakers:

Mark Simpson

Mark Simpson
Information Manager-Governance
World Vision International

To Speaker's Bio

   
Gwen Thomas

Gwen Thomas
President
The Data Governance Institute

To Speaker's Bio

Tuesday
3 February
16:30–17:30

 

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A Proactive Approach to Information Governance
Glenn Perachio, Autonomy

In the wake of the global economic and credit crisis, organisations are under increased pressure to comply with changing regulations. Come and find out why Autonomy’s unique technology is the industry’s first information governance platform to automate, enforce and audit policy management by understanding the content of data, be it text, audio or video.
Glenn Perachio

Glenn Perachio
Autonomy

To Speaker's Bio

 

Tuesday
3 February
17:30–19:00

 

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Drinks Reception & Exhibits