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Perspective
Sessions
Identex
7 November 13:20-13:50 - Track 1
IQ Assurance© – A Business Focussed Information
Quality Management Framework - HELP not just Software
Andy Robinson, Client Director, Identex
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| Information
is an organisation’s most important asset. The most successful
organisations will be those who exploit information as a strategic
enterprise resource, managing and using it to their competitive advantage.
But what if the common foundation to this information, the underlying
data elements are incomplete, inaccurate, inconsistent, irrelevant
or inaccessible? Poor quality data can hinder your company's ability
to understand its current – and future – business problems.
This leads to poor decisions that can cause a host of negative results,
including lost profits, operational delays, customer dissatisfaction
and much more. Identex
specialises in helping organisations convert their data into a strategic
asset through the implementation of “IQ Assurance©”
– our unique business focussed information quality management
framework. It’s foundation is based on 5 key building blocks:
Assess & Understand - Define & Improve – Support &
Protect – Manage & Control - Establish Quality Culture.
Let us show you how IQ Assurance© can help you establish data
quality within your organisation. |
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Sybase
7 November 13:20 - 13:50 - Track 2
Mitigating the risk in a business intelligence strategy
Jonathan Simmons - Principal Systems Consultant, Sybase
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- Effective
consolidation of data from disparate sources
- Managing
data explosion
- Improving
data retrieval and application performance
- Reducing
maintenance
- Removing
the barriers to scaling-up data, users and scope
- How purpose-designed
analytical platforms achieve the fastest return on investment
- Achieving
faster ROI without de-railing your BI strategy
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DataFlux
7 November 17:50-18:20 - Track 1
Using
Data Quality Technology to Improve Data Integration Initiatives
Seamus Kyle, Sales Engineer EMEA, DataFlux
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For years, companies have expanded their IT environment, installing
applications to support individual business units or divisions.
This spread of data has led to an fractured view of an organization’s
customers, products, inventory and suppliers. To effectively build
a single, unified view of the enterprise – one that supports
accurate decision making and sound business strategies – you
must make data quality a core component of any data integration
effort. This session will explore the role of data quality in data
integration or data migration efforts and the necessary elements
of a data quality solution to build consistent, accurate and reliable
information.
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Global
Address
8 November 12:50 - 13:20 - Track 1
The Impact of Data Quality in Address Management on International
Organisations
Gordon McGregor, Applications Manager, Sykes & Matthew
Furneaux, Sales & Marketing Director, Global Address |
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| Gordon
McGregor, applications manager at Sykes, one of the world's leading
CRM contact centres and a Global Address customer, will present the
benefits of address management in their international contact centres,
as experienced by Sykes' global, blue-chip customers. Matthew Furneaux,
sales and marketing director at Global Address, the data quality specialists,
will advise on best practice in international address management.
Matthew will demonstrate how Global Address customers such as Microsoft
and Carlson Marketing Group have overcome challenges that range from
language and accent barriers in the call centre to how to manage global
address data from multiple sources. |
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Trillium
Software
8 November 12:50 - 13:20 - Track 2
Data Quality for the Enterprise - Examining user case studies
where data quality initiatives have delivered major benefit
Ed Wrazen, VP Marketing International, Trillium Software
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many organisations, embarking on a major data quality improvement
initiative may seem a step of faith when management buy-in is difficult
to obtain without a tangible business case and a healthy ROI. So how
do companies make the bold step from assessment to investment in data
quality?
By examining real-life case studies across several
industries, we will explain how a sound business case can be built
based on key business and data metrics and value-based criteria.
We will also discuss how data quality tools, deployed with the right
processes, can enable enormous savings, improved business processes
and customer satisfaction and service across the enterprise.
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Similarity
Systems
8 November 17:30 - 18:00 - Track 1
Analyse, Align, Cleanse, Sustain: The step-by-step approach to achieving
Data Quality
Garry
Moroney, CEO, Similarity Systems
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| Implementing
a Data Quality initiative involves a combination of people, processes
and technology. In this session Similarity Systems CEO Garry Moroney
outlines the steps needed to establish, deploy and manage an in-house
Data Quality programme that is guaranteed to achieve tangible results. |
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Datanomic
8 November 18:05 - 18:35
- Track 1
Steve Tuck, Chief Strategy Officer, Datanomic
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