Conference Speakers

Sasha Aganova Sasha Aganova
BPM Practice Lead
MetaPower Inc

Sasha Aganova brings breakthrough results to the Business Process Management arena by integrating cultural development into the methodology. She is an expert in BPM and Continuous Improvement with over 10 years’ experience in leading large scale process improvement initiatives, establishing Business Process Management best practices and developing the overall process Architecture in various business environments and industries. Sasha has helped some of the largest Canadian and international companies to evaluate and implement BPM. Currently Sasha leads the BPM Practice for MetaPower a leading provider of BPM services in the US and Canada.
Business Architecture Track

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Michael Andersson Michael Andersson
Corporate Consultant, Product Development
Ericsson

Michael Andersson has a Diploma in Business Management and MCSE.  He developed the first edition of Ericsson's BPM Framework and has been working with process management since 2005. He has experience as a management consultant and manager in global organisations.
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Ian Bailey Ian Bailey
Model Futures

Ian Bailey started Model Futures as a software and services business in 2004. The company specialises in enterprise modelling; business architectures, technical architecture and enterprise ontologies. Ian was the technical lead for the UK Ministry of Defence Architecture Framework (MODAF), and for the IDEAS upper ontology (www.ideasgroup.org).  He has represented UK and US Govt departments on ISO and OMG standards committees. Ian also runs the London Lotico semantic web meetup group.

Ian has a degree in mechanical engineering and a PhD in data mapping (ETL). He is a fellow of the British Computer Society (FBCS) and a fellow of the Institution of Engineering and Technology (FIET). His early career concentrated on legacy data migration and data model re-engineering. He first started working with formal ontologies in the mid nineties, and developed the Model Futures OWL editor in 2004, which is still in use today on projects which manage very large ontologies.
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Frank Bakema Frank Bakema
Head Strategy and Strategic Accounts and Deputy director Corporate Education & Research
Wageningen UR

Frank Bakema was born on September 13th, 1962, in Epe (the Netherlands). In 1984 he obtained a Bachelor degree in Horticulture and started working as a researcher in business administration at the Experimental Station for Floriculture in Aalsmeer. In 1987 he became the coordinator for research planning of this station. In 1990 he joined the Research Policy Unit of the Dutch Agricultural Research Department, where he advised the Board of Executives in matters of research strategy. In 1996 he obtained a Master degree in Business Administration from the Open University of the Netherlands. From 1998 to 2006 he worked as Senior Officer Knowledge Management and Research Strategy in the department of Research & Education of WageningenUniversity and Research Centre (Wageningen UR). In 2006 he obtained a Ph.D. degree based on a dissertation how research groups develop a dynamic capability at Eindhoven University of Technology. From 2006 on he is deputy director of the Wageningen University corporate department of Education & Research and heading the strategy group within this department. His focus is on strategy development and implementation in the field of research, education and (corporate) innovation.

His research interests include strategic management, knowledge management, innovation management, organization culture and the design of organizations.
Business Architecture Track

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Sally Bean Sally Bean
Sally Bean Ltd

Sally Bean is an independent Enterprise Architecture consultant. She advises large organizations in the private and public sector on how to develop their EA capability and embed EA approaches into their ways of working. She has over 15 years experience in the field, with 10 years as a member of the EA team in British Airways. Here she championed many successful initiatives to exploit technology and share data and applications more effectively across the organization She also worked on the early stages of the Terminal 5 project and led a successful Architecture Community of Practice. She is particularly interested in Systems Thinking and Complexity approaches and their applicability to enterprise architecture.
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Remco Blom Remco Blom
Senior Consultant
BiZZdesign

Remco Blom is Senior Consultant at BiZZdesign. Following his business studies (specialization in Organization, Development and Design) at Radboud University Nijmegen, he worked in the fields of Business Process Management, Enterprise Architecture, Change Management and Business Development. Models, design and change have always been part of his work.  As a consultant, he helps national and international organizations in various sectors e.g. media, education, (semi-)government and financial services to re-invent their business models and walk alternative paths. Also the road to implementation with an improved architectures and more agile processes is part of his engagements. In his work as consultant and trainer in Business Model Management, TOGAF, ArchiMate, etc. he always puts communication first. He is a regular speaker at conferences on architecture and BPM (e.g. Open Group, EAM, etc). Of course, you can follow Remco on twitter via @blomr.
Business Architecture Track

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Jason Bloomberg Jason Bloomberg
President
ZapThink, A Dovèl Technologies Company

Jason Bloomberg is President of ZapThink, a Dovèl Technologies Company. He is a thought leader in the areas of Enterprise Architecture, Service-Oriented Architecture, and Cloud Computing, and helps organizations around the world better leverage their IT resources to meet changing business needs. He is a frequent speaker, prolific writer, and pundit.   Mr. Bloomberg is one of the original Managing Partners of ZapThink LLC, the leading SOA advisory and analysis firm, which was acquired by Dovèl Technologies in August 2011. His book,  Service Orient or Be Doomed! How Service Orientation Will Change Your Business (John Wiley & Sons, 2006, coauthored with Ron Schmelzer), is recognized as the leading business book on Service Orientation.  Mr. Bloomberg has a diverse background in eBusiness technology management and industry analysis, including serving as a senior analyst in IDC’s eBusiness Advisory group, as well as holding eBusiness management positions at USWeb/CKS (later marchFIRST) and WaveBend Solutions (now Hitachi Consulting). He also co-authored the books XML and Web Services Unleashed (SAMS Publishing, 2002), and Web Page Scripting Techniques (Hayden Books, 1996).
EA Conference

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Marco Brambilla Marco Brambilla
Politecnico di Milano and WebRatio

Marco Brambilla is assistant professor at Politecnico di Milano and partner and shareholder of WebRatio. He is one of the inventors of the Web modeling language. He is working on business processes, web application, and business-IT gap-bridging solutions. He got his Ph.D. at Politecnico di Milano. He has been consultant in several industrial and research projects; among others, he worked with Acer Europe, Cisco System (San José, CA), and UniCredit Europe, and others. He has been visiting researcher at UCSD, CA, USA. He is author of several papers, speeches and books.
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Roger Burlton

Roger Burlton
BPTrends Associates

Roger Burlton is a co-founder of BPTrends Associates. He also established the pioneering Process Renewal Group in 1993. He is regarded as one who can bring reason, clarity and practicality to ways of managing complex business process challenges especially at the strategic level. Roger's insights can be found in his acclaimed book "Business Process Management: Profiting from Process". He not only presents these advanced BPM concepts to managers and professionals around the world but works with leading organizations to implement them. To date, he has conducted over seven hundred sessions and has presented to over thirty five thousand professionals globally. His seminars are the longest continuous BPM series in the world running since 1991.
BPM Conference and Business Architecture Track

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Eamonn Cheverton Eamonn Cheverton
Enterprise Architect
BAA

Eamonn Cheverton has over 25 years experience in architecting, designing, and managing major projects throughout the world, including Sky TV, mobile phone operator 3, and DHL.  Eamonn is currently the Enterprise Architect for BAA with responsibility for all Operational and Passenger facing systems.  In Addition, Eamonn is a member of the European Union SESAR Architecture Task Force and the Architecture lead within the European Hub airport consortia (SEAC) for SESAR.   Eamonn is a TOGAF and BCS accredited Architect and a regular presenter on Architecture within both the Aviation and IT Industries
Business Architecture Track

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Kerry Ann Christelow Kerry Ann Christelow
Business Process Technical Manager
Skanska

Nine years ago Kerry Ann Christelow was presented with a challenge to map the construction process within her operating unit at Skanska UK.  She was not a construction professional but soon found that working alongside people who were, was both an education and rewarding.  She also realised it was a technique that could be applied to anything anywhere to bring clarity and transparency, and to prepare for the future.  Kerry Ann has unique knowledge and experience in engineering process orientated systems for the web and has played a leading role in the inevitable change that results from such reorganisation.  Kerry Ann's vision was to produce a process orientated management system for the whole of Skanska UK.  It has been a long journey to interpret and convert business needs into technical reality and has involved over 200 people across the organisation but the project became reality when the first phase was launched at the beginning of 2012.
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Uffe Donslund Uffe Donslund
Partner
Strand & Donslund

Uffe Donslund is partner in Strand & Donslund, a Danish consulting company. We help our customers to improve by connecting the needs of the business with the services of IT. We provide know-how and services for business analysis and the modeling of business processes, information, decision logic and business rules. Our competencies and experience span a variety of industries from the private sector as well as the public sector.  Uffe has been in the industry for more than 20 years. His expertise includes business analysis, decision modeling, information architecture and business process improvement. He contributes to customer projects by leading analysis efforts, facilitating workshops and advising management. He is also teaching and giving conference presentations on these topics.
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Steve Erlank Steve Erlank
CEO
Faculty Training Institute, South Africa

Steve Erlank is CEO and co-founder off the Faculty Training Institute, a training company specialising on the training needs of knowledge professionals. He holds various degrees in Information Systems, Statistics, Accounting, Computer Science and Knowledge Management.  He is a professional member of the CSSA, AIS, ACM, IEEE and IIBA.   His 30 years of experience range across the spectrum of IT jobs, including technical, operations, development, project management, business analysis, systems analysis and management.  As an academic and practitioner, he has produced a range or articles and text books and is a regular conference presenter.  He is currently founding President of the SA chapter of the International Institute of Business Analysis, one of the largest in the world.  His passion is challenging people to realise their untapped talent and potential; his focus is on growing the base of people with skills that will allow them to live and work effectively in the Knowledge Age.
Business Architecture Track

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Sandra Foster Sandra Foster
Senior Consultant
BPTrends Associates

Sandra Foster spent 13 years with Digital Equipment Corporation in a variety of sales and marketing roles, most recently, as a regional manager.  Sandra is a co-founder of Adaptive, a software company specializing in metadata and enterprise architecture management solutions.  Since 1994, Sandy has been helping clients improve business performance by designing and implementing effective, efficient and adaptable business processes.  She has led and participated in many strategic business process improvement projects for private and public sector companies around the globe in all aspects of business from the front office to the back office.   She has taught over 5000 people innovative courses in Business Process Management, Business Process Modeling and Analysis, Facilitation, and Project Management.  She is a thought leader in ways to improve business performance.
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Tim Franklin Tim Franklin
Principal Business Consultant
IPL

Tim Franklin has spent almost 25 years working in a variety of Information Technology roles ranging from programming embedded software for London Underground through to leading Virgin Mobile's Architecture Department. More recently specialising in Enterprise Architecture, he has demonstrated his expertise in delivering complex and diverse technologies which have contributed towards the success of a number of mobile telecommunications businesses. Tim re-joined the Business Consultancy practice at IPL bringing his knowledge of successfully delivering Business Process Management (BPM) and Information Management (IM) solutions. Since his return Tim has advised a number of large financial, oil and pharmaceutical clients on how to adopt successful strategies in these areas.
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Dr Martin Frick Dr Martin Frick
Director Executive Education
European CIO Association

At the European CIO Association (short EuroCIO), Dr. Martin Frick is responsible for the Executive Education Programme and the HR workgroup. It has been a priority in EuroCIO’s community for a couple of years now to establish an educational offering together with leading business schools across Europe that addresses the skill needs in senior management positions of ICT demand organisations, interpreting them as business roles rather than technical ones.

Dr. Frick has been the CIO of Winterthur Group, now a part of AXA, and Avis Europe, before moving into a COO position at Xchanging Continental Europe. He has led major change initiatives in these organisations, focussing on the close alignment of business and IT.

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Eswar Ganesan Eswar Ganesan
Business Process Analyst
Atradius Credit Insurance

Eswar Ganesan is a Business Process Analyst within the Business Process Centre of Atradius Credit Insurance, Netherlands. Eswar has close to 6 years post MBA experience in Business/IT Consulting. In his earlier role as Business Architecture consultant with Infosys Labs – R&D unit of Infosys, Eswar has consulted clients across the globe in engagements related to business/process architecture and requirements engineering. His core research interest is in the subject of Enterprise Business Architecture (EBA). His other areas of interest include process modeling, process analysis and industrial B2B research. He has developed practical enterprise process modeling frameworks and has multiple research publications to his credit.
Business Architecture Track

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David Gillingwater David Gillingwater
NeuroOrg Consulting & Loughborough University

David Gillingwater is presently University Fellow at Loughborough, where he researches into organizational performance, soft computing and novel numerical methods. He has had a longstanding interest in transport operations and management. Together with Tom Gillingwater, he is a Director of NeuroOrg Business Consulting Ltd.D
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Tom Gillingwater Tom Gillingwater
NeuroOrg Consulting & University of Edinburgh
Tom Gillingwater is presently Professor of Neuroanatomy at the University of Edinburgh. He has a longstanding interest in applying findings from the latest neuroscientific research to the study of organizations, having completed an MBA at Edinburgh. With assistance from Edinburgh BioQuarter and Scottish Enterprise, he launched NeuroOrg Business Consulting Ltd in 2010, where he is a Director.
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John Good John Good
Enterprise Architect
ITV

John Good is an experienced enterprise architect who has worked in broadcasting, logistics, business services and consulting industries.  He presented the Introduction to EA seminar at the conference for 5 years and has spoken at the London BCS and International Broadcasting Convention.  John is currently lead Enterprise Architect at ITV, where he works on enabling business transformation and delivering strategic value through new enterprise architectures.
EA Conference

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John Gøtze John Gøtze
EA Fellows

Dr John Gøtze has over 20 years of experience as an expert in cross-disciplinary architecture, and have moved from engineering management over systems design over urban planning to end up for the past 10 years in enterprise architecture and coherency management, where he today certifies and trains enterprise architects via his company EA Fellows. John also leads the Enterprise Architecture education at the IT University of Copenhagen.  John is also the Chief Editor of the Journal of Enterprise Architecture
Business Architecture Track

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Russ Grabb Russ Grabb
Chief Idea Officer
Vi³ Consulting Inc.

Russ Grabb is the Chief Idea Officer (CiO) at Vi³ Consulting Inc. He is part of an experienced team of trusted consultants who specialize in leading business innovation. He and his Vi³ colleagues work closely with senior executives. Their clients are mostly CEOs, CIOs, CFOs and COOs. Prior to co-founding Vi³ and its affiliate Better Outcomes Consulting Inc. Russ was an executive consultant with CGI Management Consulting and Information Systems Inc. While at CGI he oversaw successful execution of a nation-wide service improvement initiative on behalf of a major Canadian federal government department. He recently worked with the senior executives at two Crown Corporations, providing them advice on business innovation and smart investment in information technology. He is currently working with National Instruments Corporation of Austin, Texas and the Victoria Capital Regional District (CRD), providing advice on outcome-based strategic planning. Russ has earned certification from the Queen's School of Business Public Executive Program, and periodically delivers guest lectures in management-consulting best practices at Royal Roads University and the University of Victoria. Russ sits on the Board of Directors for the Canadian Association of Management Consultants (CMC-Canada) and is the President of CMC-BC. He was recently accepted as a member of TEC Canada?a think tank of accomplished executives and entrepreneurs who meet monthly to share ideas on business success, and collaborate on continuous learning and executive development.
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Danny Greefhorst Danny Greefhorst
Director
ArchiXL

Danny Greefhorst, MSc. is a Principal Consultant and Director of ArchiXL in Amersfoort, The Netherlands, and acts as an architect and consultant for clients in the financial and public sector. Danny is responsible for the EA portal Via Nova Architectura ( www.vianovaarchitectura.nl). He is also a member of the governing board of the architecture section of Dutch Computer Association (Ngi). He is author of the book "Architecture Principles - The Cornerstones of Enterprise Architecture", published by Springer. In 2011 he received a medal of honor from the Dutch Architecture Forum for his contributions to the architecture community.
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Milan Guenther Milan Guenther
Partner
enterprise design associates

Milan Guenther is experience design practitioner, designer and consultant with an emphasis on enterprise projects. His company eda.c strives to create clear, meaningful and beautiful user experiences across all user/enterprise touch points. Additionally, he is working for the Intranet Benchmarking Forum (IBF) as consultant on usability, the digital workplace and employee integration. Milan has worked for over seven years as independent user experience designer. Before this, he cofounded a software company working on virtual communities and collaborative workspaces, and has designed various business information systems, embedded systems, and enterprise software products for a variety of platforms and purposes. Milan holds a Diplom-Designer degree in communication design from the Fachhochschule Düsseldorf (Germany), and an MBA from the Institut Supérieur du Commerce.
EA Conference

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Mikael Hagenbo Mikael Hagenbo
Supreme Commanders Staff, Head of Architecture
Swedish Armed Forces

LtCol Mikael Hagenbo has the position as a subject matter expert (SME) regarding EA and EA Frameworks at the Swedish Armed Forces (SweAF). He has a role to co-ordinate, and in large extend execute, international and national agency co-operation within the EA area.  Mikael has a background as an Air Force C4ISR officer and has been working with Enterprise Architecture since January 2003 after graduating from the Advanced Technical Programme at the Swedish National Defence College.  Mikael used to represent Sweden in the former NATO C3 Board/SC-1/Policy Working Group responsible body for e.g. NATO Architecture Framework, and was involved during the whole development process of 2 ½ years of the NATO Architecture Framework (NAF) version 3. Currently Mikael is active in NATO C3B Architecture Capability Team and in C3B Interoperability Profiles Capability Team (IP CaT) as an SME regarding EA.  Mikael acts as a Swedish representative in International Defence Enterprise Architecture Specification (IDEAS) (http://www.ideasgroup.org) management group and also co-ordinates the bilateral co-operation with MOD UK within the EA area. Currently, Mikael has the role as chairman in IDEAS. Within the program of work of IDEAS, Mikael has the current lead for the on-going development of the MODAF Ontological Data Exchange Model (MODEM) in close co-operation with the UK MOD CIO organisation.
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Louise Harris Louise Harris
President
SToS Consulting Inc

Louise Harris is a business consultant focused on defining and implementing complex solutions which integrate processes and information across the enterprise in both the public and private sectors. She also has significant experience facilitating collaboration and consensus building across multiple organizations at the executive, senior management and senior specialist levels covering the realms of strategy, policy, business architecture and integrated solution definition. After spending over ten years leading enterprise IT integration initiatives in the health space, Louise has focused her attention over the last six years on helping clients first define integrated business architectures which can subsequently be enabled by successful IT integration solutions. Louise is regarded as a personable consultant who delivers practical, agile, expandable and people friendly solutions for her clients.
Business Architecture Track

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Philip Hellyer Philip Hellyer
Enterprise Architecture Group Lead
Carphone Warehouse

Philip Hellyer is the Enterprise Architecture Group Lead for Carphone Warehouse, leading a team of Enterprise Architects within the Business Change Function.  He has worked in many industry verticals, both public and private sector.  At the Carphone Warehouse, the Architecture function governs the change roadmap, ensuring that programmes align to strategies, highlighting risks & dependencies, and monitoring the realisation of business benefit.   With a formal background in accountancy and in systems, Philip walks on both 'sides' of the strategy fence, and is both deeply technical and deeply business-oriented.  As an Enterprise Architect, he sits between IT and the rest of the business, like a kind of strategic interpreter.
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Jon Hill Jon Hill
Independent Enterprise Architect
T Zero Technology

Jon Hill's experience ranges across operations, programme management and architecture within both the finance and music industries; his previous roles including CTO of Europes largest independent insurance intermediary, Enterprise Architect at a major investment bank and Director of Systems and Strategy at the world's largest music company.   Jon's area of interest is practical and value-driven approaches to architecture and development. At BNP Paribas, the Forbes 2000 top ranked Euro-Zone bank, he was responsible for the operationalisation of architecture - transforming EA from a one-off process to one embedded within the development and project activities, and for extending the focus from current state descriptions to roadmaps and strategy-driven architecture.
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David Hunt David Hunt
DCH Technology Services Ltd

David Hunt has over 20 years experience as a Chief Technology Officer and Chief Architect working for retail, commercial and investment banks as both an executive level manager and a consultant. He is a visiting Lecturer at the department of Mathematics and Computing, University of Greenwich and member of their industrial advisory panel for IT.
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Selim Imer Selim Imer
Senior Analyst
Turkcell

Selim Imer has been working for Turkcell for over 10 years and is a Senior Analyst in Turkcell Charging System. In addition to his deep experience in internet charging systems, he is also leads the Account Management program in Turkcell.  As a Turkcell Academi teacher he gives in class training to company employees.
BPM Conference

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Suzy Jearum Suzy Jearum
Senior Quality Manager
ING Direct

Suzy Jearum is a Lean Six Sigma Master Black Belt currently managing process excellence at ING Direct. Her background is in Customer Services and Project Management roles within a Financial Services environment.  During the past 3 years Suzy has lead the implementation and population of a process library to support Business Process Management.
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Daniel Jeavons Daniel Jeavons
Group Process Architect
Shell


After graduating from Oxford University with 1st Class Honours, Dan Jeavons joined Accenture and quickly became fascinated by process analysis, design and improvement. Travelling around Europe, he focussed on standardising processes from procurement through to credit risk management, gaining valuable experience in the Oil & Gas business, as well as obtaining valuable skills in offshoring processes.  He joined Shell in 2008 to act as the consulting and training lead for a the newly formed Process Design Centre of Excellence. Since then, he has been responsible for rolling out a standard approach for business process analysis and design across the Group, as well as integrating this approach with other disciplines such as process improvement and data architecture.  More recently, he joined the central CIO Office as part of a small team tasked with developing Business Architecture across the Group, with specific responsibilities for overseeing the implementation of a single Enterprise Process Model.
Business Architecture Track

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Sandy Kemsley Sandy Kemsley
Independent Analyst
Kemsley Design

Sandy Kemsley is an independent analyst, application architect and blogger, specializing in business process management and Enterprise 2.0. During her career of more than 20 years, she has started and run successful product and service companies, including a desktop workflow and document management product company and a 40-person services firm specializing in BPM and e-commerce, and held the position of BPM evangelist for a major BPM vendor. Currently, she practices as a BPM analyst and architect, performing engagements for end-user organizations and BPM vendors. She writes the popular "Column 2" BPM blog at www.column2.com, is a contributing author on other business and social media-related blogs, and has been a featured speaker on BPM and its impact on business at conferences and customer sites in several countries.
BPM Conference and Business Architecture Track

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Setrag Khoshafian Setrag Khoshafian
Chief Evangelist & VP, BPM Technology
Pegasystems Inc.

Dr. Setrag Khoshafian is one of the industry´s pioneers and recognised experts in BPM. He has been a senior executive in the software industry for the past 25 years, where he has invented, architected, and led the production of several enterprise software products and solutions.  Currently, he is Pegasystems’ Chief Evangelist and strategic BPM technology thought leader involved in numerous technology, marketing, alliance, and customer initiatives. His expertise spans all aspects of BPM in the enterprise, including Predictive & Adaptive BPM, Dynamic Case Management, Social BPM, BPM for SOA, BPM for Legacy Modernisation & Business Transformation, Real-Time Lean Six Sigma, BPM Methodologies & COEs, and Organisational Impact of BPM.  Previously he held senior roles at Savvion, Ashton-Tate, and worked as OODBMS researcher at MCC.  Dr. Khoshafian has authored nine books and numerous articles on BPM and DBMS, and is a frequent speaker and presenter at international workshops and conferences.
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Lars-Olof Kihlström Lars-Olof Kihlström
Senior Consultant
Generic Systems Sweden

Lars-Olof Kihlström works for Generic System AB as a senior consultant. His main work area has, since he joined to company in 2003, dealt with architecture framework handling, UML modeling, SOA and requirements management. He has worked extensively with DoDAF, NAF and MODAF. He acted as modelling support in the NAF revision syndicate. He has also actively participated in the IDEAS group and has worked extensively with the development of the MODAF Learning Portal as part of a bilateral co-operation agreement between Sweden and the UK. He has also spent a lot of time dealing with SOA and was involved to a large degree with the development of the MODAF views and NAF views for SOA. He actively contributes to the ongoing maintenance of MODAF and participates in the UPDM work effort in OMG within the architecture core of the UPDM 2.0 work effort.  Lars-Olof has a Master of Science degree in Physics Engineering from the Royal Institute of Technology in Stockholm. He has worked as a development engineer, development manager and as a consultant at different companies prior to joining Generic AB, including Swedish Telecom (now Telia-Sonera), Cap Gemini, Enator (now Tieto-Enator), LHS and Telelogic AB.
EA Conference

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Robbert Kuppens

Robbert Kuppens
CIO, Europe, Middle East, Africa and Russia (EMEAR)
Cisco

Robbert Kuppens, Cisco Systems, is the Chief Information Officer (CIO) for Cisco EMEAR (Europe, Middle East, Africa and Russia).  Cisco EMEAR represents 26% of Cisco’s global run-rate business of approx. $43.2 billion. A member of Cisco’s global IT executive team, he drives the alignment and collaboration between the EMEAR executive leadership team and the enabling local and global IT functions. Customer experience, operational excellence and lead by innovation are the key themes for Robbert Kuppens as the CIO for EMEAR in which Cisco’s own products and services for collaboration, communication and virtualization are used (e.g. ‘Cisco-on-Cisco’) to optimally enable the internal and external customers of his organization. Next to his role as CIO he co-leads Connected Operations and the EMEAR enterprise business segment, a $3 billion business for Cisco in European Markets.

Robbert Kuppens has over 23 years of experience in Business and IT management consultancy and operational management. Before joining Cisco he was the responsible partner for e-Strategy at KPMG's Strategy Consulting group Nolan, Norton & Co., leading a group of 70 strategy consultants. His main customers being financial and manufacturing companies like ING, SNS Reaal, PGGM and Robeco, Philips and Akzo. Before that he worked for Digital Equipment Corporation and NCR Corporation as manager EMEA, principal consultant and business consultant. Working with the Board of Directors at numerous companies he has built up a network in which he now leverages Cisco's experiences and products with an optimal added value for both the customers and Cisco. He speaks at major international conferences with executive audiences 15 to 20 times a year, lectures at the University of Utrecht on Network Virtual Organizations & Enterprise Information Architectures and partners with venture company BBV.
EA Conference

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Gladys Lam Gladys Lam
Principal and Co-Founder
Business Rule Solutions, LLC

Gladys S.W. Lam is a world-renowned authority on applied business rule techniques.  She is Principal and Co-Founder of Business Rule Solutions, LLC (BRSolutions.com), the most recognized company world-wide for business rules and decision analysis.  BRS provides methodology, publications, consulting services, and training. Ms. Lam is Co-Creator of Proteus®, the BRS methodology. She is Co-Founder of BRCommunity.com, a vertical community for professionals and home of Business Rules Journal.  She co-authored Building Business Solutions, an IIBA sponsored handbook on business analysis with business rules. Ms. Lam is widely known for her lively, pragmatic style.  She speaks internationally at conferences and other professional events. She co-presents public seminars through AttainingEdge. She is also Executive Director of Building Business Capability (BBC) Conference, which includes the Business Rules Forum and the Business Analysis.  Ms. Lam is a world-renowned expert on business project management, having managed numerous projects that focus on the large-scale capture, analysis and management of business rules.  She advises senior management of large companies on organizational issues and on business solutions to business problems. She has extensive experience in related areas, including BPM, structured business strategy, and managing and implementing information systems.
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Kathy Long Kathy Long
BPM Lead
Shell

Kathy Long is currently BPM Lead for Shell Oil Exploration & Production’s North America Onshore Gas, was formally  president of her own company, Innovative Process Consulting. She has been helping organizations improve their business performance through improved processes since the mid-1980's. She has experience improving processes in a wide variety of industries worldwide, including leasing, manufacturing, pharmaceuticals, telecommunications, financial services, petrochemicals, government and retail. Ms. Long is the author of several articles relating to process.  She is also a regular column contributor for the Business Rules Journal with articles such as “KISS Approach to Process”, “The Invisible Process, and “SIPOC for Service”.
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Tony Mann Tony Mann
Director
Resource Strategic Change Facilitators

Tony Mann has 20 years experience in facilitating change, strategic planning, delivering business process improvement and motivating teams to perform.  As an internationally recognised facilitator, he has worked in countries across Europe, the Middle East and as far away as New Zealand.  His focus has been on supporting organisations to tackle the intransigent issues and find new ways of working.  Tony has worked with Directors, senior management and employees at all levels in the organisation. 

Tony’s work is based on a pragmatic approach that puts business success as paramount whilst understanding the need to engage stakeholders in the process. Tony currently has a franchise operating in Poland and trains up to 100 post graduate Project Managers a year in facilitation skills through a relationship with the Technical University in Warsaw. His training is Accredited by the Institute of Leadership and Management.
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Alberto Manuel Alberto Manuel
CEO
Process Sphere

Alberto Manuel is the CEO of Process Sphere and Vice President of Association of Business Process Management Professionals - Portuguese Chapter. He has over 10 years of hands-on experience helping companies to improve, redesign and implement business process, in order to become more agile and lean over and over again, working as a mentor, coach and consultant helping companies to reach successful outcomes. Previously, he worked for 7 years on R&D of consumer goods products and improving manufacturing operations.
BPM Conference

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Professor Sharm Manwani Professor Sharm Manwani
Henley Business School

Professor Sharm Manwani created and directs the Business & Enterprise Architecture programmes at Henley Business School, an international leader in business and management education. He is the author of IT Enabled Business Change: Successful Management, supporting a BCS qualification. He publishes widely in academic and practitioner journals, has presented at many international conferences and is a judge for the UK IT Industry Awards.

Before joining Henley, Dr Manwani held European CIO roles at Diageo and Electrolux, where he led international business change programmes driving mergers, restructuring, business process redesign and key account management. In each case, these were enabled by transformation of the enterprise architecture.

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Reidar Matre Reidar Matre
Chief Engineer, Management of Change
ConocoPhillips Norway

Reidar Matre has many years of leadership and technical-experience from offshore and onshore, and has a special interest for the Integrated Operations side of the business. He has a Master in Marine Technology from the Norwegian University of Science and Technology and an ongoing master in Change Management from the Norwegian School of Management.
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Paulo Ivan Mello Paulo Ivan Mello
Business Process & Quality Manager
Experian

Paulo Ivan Mello is currently responsible for Business Process, Continuous Improvement and Quality Management LATAM at Experian, based in Sao Paulo, Brazil. Paulo improved the Experian BPM model including the end to end business approach, effective strategic BPM portfolio and is leading the methodology roll out across LATAM, including Argentina and Colombia.  He holds a Master in Science degree in Industrial Engineer from USP (Universidade de Sao Paulo), Master of Business Administration from FGV (Fundacao Getulio Vargas) in Sao Paulo and Industrial Engineer degree from FEI (Faculdade de Engenharia Industrial) in Sao Paulo. His previous experience also includes heading Business Process since 1996 and he also managed Strategic Planning, Quality Management, Operations Management in both industrial and services companies.
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Terry Merriman Terry Merriman
Chief Architect
OAD Consulting Inc

Terry Merriman is President and Chief Architect of OAD Consulting, Inc. He has been designing systems for 30 years and has consulted for fortune 500 companies in the banking, insurance, pharmaceutical, publishing and automobile distributor domains. He works with companies to improve their architectural and development processes and tool usage. He also works "on the front lines" to help teams leverage those processes and refine them in light of real work. OAD provides (EA)2, an add-in product for Sparx Systems' Enterprise Architect that hones UML for the tasks of modeling Enterprise Architecture and Enterprise Risk Management.
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Jaan Metsa Jaan Metsa
Process Framework Manager
Swedbank

Jaan Metsa is responsible for improvement and institutionalisation of Swedbank IT Process Framework, which is setting key principles for process management to align different IT processes, processes in IT and associated business processes and address related quality aspects.  Past experience is related to delivery of both external and internal services in IT, telecom and financial industries, being responsible for Project Portfolios and Resource Management in diverse environments. Management of IT processes has been his primary responsibility since 2007, moving from owning development processes to service management to overall Process Framework, promoting clear models for process ownership, improvement and related decision-making. Besides Process Framework and Process Map he as been involved in development of Service Portfolio Management Principles, and worked out and implemented IT Project Lifecycle.
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Benjamin Mitchell Benjamin Mitchell
Independent Consultant

Benjamin Mitchell works with leading software product development organisations to assist them to become more effective at achieving their business goals. He does this through helping senior leaders and teams focus on building and validating what the right products are by understanding customer demand and using iterative development approaches. He accelerates learning in organisations by helping them develop productive communication skills that allow them to make better quality decisions. He has practical real-world experience delivering software projects with exceptional results based on practical, implementable advice. Based in London, he works with clients as a speaker, executive coach or team consultant.
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Emanuele Molteni Emanuele Molteni
Product Manager
WebRatio

Emanuele Molteni graduated with a degree in Computer Engineering Politecnico of Milan in 2002.  He began a career in Web Models in 2002 as an analyst/developer and then as Project Manager.  Over the years he has increasingly dedicated himself to pre and post sales services tied to the product.  From 2008 until 2011, he assumed the role of head of Customer Services.  From 2012, he became Product Manager of WebRatio and Director of the Product Business Unit.
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John Morton John Morton
CTO
SAS Institute

As Chief Technology Officer at SAS UK, John Morton helps clients envision new solutions and approaches to reach their goals. He uses SAS’ wealth of technology processes and IP to bring to life cost effective solutions.  John works closely with clients across diverse industry sectors, taking into account their unique adoption rates, risk adversity and need for business continuity through transformation.  John’s previous experience includes overseeing the architecture and governance programme for a UK Central Government Agency. This involved transitioning the organisation from legacy systems to multi-channel, multi-product based architectural components and re-using data and existing infrastructure investment – a contract worth circa £650 million.   He also delivered the worldwide CRM strategy for a major telecommunications company, and held a position on the Overall Design Authority board for the delivery of transformation for IT systems in the UK National Health Service for Southern England and London.
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Ray Mullins Ray Mullins
Business Process Library Manager
General Dynamics

Ray Mullins was employed as a Quality specialist for over 25 years previously working for a global telecommunication company. He qualified as a lead auditor in 1981, gained MSc with distinction in 1993 and a member of the Institute of Quality Assurance since 1995.  Ray has worked for GD UK since 2001 starting as a Quality engineer and moving up within the company to Quality Manager. Ray transitioned to the role of BPL Manager in 2009 to manage the implementation and transition from the old style documentation based QMS, to the new format of process maps and the Business Process Library which meets the requirement of the process approach of the ISO 9001 standard and clearly identifies the interaction between the processes.
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Steve Nimmons Steve Nimmons
Head of Enterprise Architecture
Atos Consulting UK

Steve Nimmons is the head of Enterprise Architecture at Atos Consulting UK. He is a member of Atos’ Scientific Community, a leading corporate think-tank and has lead global research on Open Innovation. With two decades of experience in business and IT, Steve is a Chartered Fellow of the British Computer Society, a Chartered Engineer and a Fellow of the Institute for the Management of Information Systems and the Institution of Analysts and Programmers. Steve is also a Fellow of the Royal Society of Arts, Royal Institution, Linnean Society and Society of Antiquaries of Scotland.
Business Architecture Track

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Tom Einar Nyberg Tom Einar Nyberg
Managing Consultant
Capgemini Norway

Tom Einar Nyberg works in Capgemini and is the leader for the cross functional BPM network in Capgemini Norway.
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Greger Ottosson, PhD Greger Ottosson, PhD
Program Director, Product Management, Business Process & Decision Management
IBM

Greger Ottosson is Program Director for product management in the IBM Business Process- and Decision Management portfolio. In this role he leads cross-portfolio pricing, packaging and positioning, and focuses on bringing the offering to market. With a broad business- and technical experience in enterprise software, his particular focus is on technologies that helps companies make better decisions, manage their business processes and improve their operations. He has a background in computer science and mathematical optimization, and holds a PhD from Uppsala University in Sweden.

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Randall Overby Randall Overby
Managing Director, BPM Team
BNY Mellon UK

Randall Overby leads the Business Process Management (BPM) team within FMTS Transformation, delivering value through the design and implementation of initiatives seeking to align everything we do across the enterprise with the needs of our clients.  Randall joined BNY Mellon four years ago, from Deutsche Bank where he used to lead the Global Strategic Projects group for the Investment Bank. During his 25 years in the Financial Services sector, Randall has led process-centric transformation efforts at project and programme management level; LOB and Country Head level; as well as at Strategy level, promoting end to end thinking and the drive to align structures and operational practices with clients’ needs.  Randall holds a BSc and an MBA from the University of Texas as well as qualifications from the Securities Institute and the Chartered Management Institute and is active in promoting the City of London and its activities.
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Chris Partridge Chris Partridge
BORO Solutions

Chris Partridge is a leading expert in the pragmatic implementation of semantic data (particularly ontologies) for information systems and enterprise architectures. He has been involved in projects implementing these techniques since 1987. He also regularly publishes and speaks on the subject. He is the prime developer of the BORO® products – the BORO Methodology® and the BORO Foundation, which have been used in a number of standards (ISO 15926, IDEAS). He has been working in this field since 1987. He is the author of a book, Business Objects: Re-engineering for re-use (published by Butterworth-Heinemann in 1996), one of the first books to describe business information re-engineering using business objects and ontologies. He is also the author of a number of papers as well as a speaker at workshops and conferences. He has run a number of training workshops.  Since 2000, he has been working as Chief Ontologist for the BORO Solutions.
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Sule Pasin Hogburn Sule Pasin Hogburn
Senior Analyst
Turkcell

Sule Pasin Hogburn works as a Senior Analyst in Turkcell's Campaign Management Team.  She also has key responsibilities in Turkcell, such as InnovationTeam Leadership, Account Manager and she is a Turkcell Academi Teacher.
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Joanne Payne Joanne Payne
Business Analyst
Intel

Joanne Payne began her career at WH Smith as a graduate trainee in the Logistics organisation and held a variety of roles until moving to Intel as a Business Analyst within IT in 2005. Supporting Intel’s Sales and Marketing organisation, Joanne has predominantly worked on global enterprise programmes, with her main area of interest being in business requirements and process transformation. In 2010, Joanne was awarded her Lean Six Sigma Green Belt accreditation through a commissions restructure project, and she also holds a British Psychological Society qualification in Aptitude and Ability Testing. Outside of Intel Joanne likes to spend time with her husband and two boys, going to concerts, holidaying in Cornwall, and enjoys outdoor activities including running, road-cycling and ‘Geocaching’.
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Charlotte Pockendahl Andersen Charlotte Pockendahl Andersen
Head of Business Processes
ATP Denmark

Charlotte Pockendahl Andersen, employed with ATP since 2003 heads up the Business Process Managers operating across the organisation. In addition to the Business Process Managers, the group holds the responsibility for designing the new business solutions as well as the design of the business architecture.  During Charlotte's career in ATP, she has been instrumental in the implementation of the use of Business Process Management as an operational tool within software testing, organizational implementation as well as business design.  Prior to joining ATP, Charlotte worked as a project manager with Danske Bank, and spent 11 years with the A. P. Moller-Maersk Group, 7 of which stationed in New Jersey, USA.
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Chris Potts Chris Potts
Corporate Strategist
Dominic Barrow

Chris Potts is a world-leading specialist in strategies for investing in change.  He is a hands-on corporate strategist, a mentor to CIOs, Enterprise Architects, and Portfolio Managers, as well as a writer and award-winning speaker.  He has over twenty-five years’ experience in Corporate and Business Strategies, Enterprise Architecture, Business Processes, Investment Management and IT.  Chris is the author of two groundbreaking business novels – “FruITion: Creating the Ultimate Corporate Strategy for Information Technology” and “RecrEAtion:  Realizing the Extraordinary Contribution of Your Enterprise Architects”.  He delivers inspirational conference keynotes, public seminars and private workshops around the world.
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Ranjeeva Ranasinghe Ranjeeva Ranasinghe
Business Analyst
GlaxoSmithKline

Ranajeeva Ranasinghe is a Business Analyst for GlaxoSmithKline Research and Development. As part of this role he works closely with the Biopharm R&D group to meet their IT needs and challenges to ultimately meet their objectives of building a world class Biopharm organisation. Ranjeeva has 10 years experience within IT and a background in Bioinformatics. Prior to his current role he was a software engineer in both big pharma and biotechnology sectors with exposure to the full development and project life cycle.
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Andrea Resmini Andrea Resmini
Information Architect
FatDux and the University of Borås

Andrea Resmini is a researcher and teacher at the University of Borås, Sweden, and an information architect with FatDUX, an international UX firm with headquarters in Copenhagen.  Architect and designer, and a practising information architect since 1999, Andrea holds a PhD in Legal Informatics and is currently the President of the Information Architecture Institute.  Andrea chairs the Italian IA Summit, and co-founded the Journal of Information Architecture. His book Pervasive Information Architecture, co-authored with Luca Rosati, was published by Morgan Kaufmann in 2011.
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Marc Revitt Marc Revitt
Continuous Improvement Manager
Premier Foods

Marc Revitt has eleven years experience in (food) production and has taken several different roles in what is a challenging production environment. Food production is a dynamic environment, using live ingredients that vary from batch to batch. In much the same way as, for example, in a hospital or someone working for HMRC, he knows the difficulty of ‘variance’ and the challenges it presents.  Marc has learnt the theory and practice of business improvement from a real perspective. In his role as a Continuous Improvement Manager he has the responsibility of chasing, innovation, cost reduction and employee engagement and how to bring the three elements together to achieve success. He specialises in Lean processes with a bias towards TPM.
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Luca Rosati Luca Rosati
Freelance Information Architect &
University for Foreigners of Perugia

Luca Rosati is a freelance information architect and adjunct professor of Information Architecture at University for Foreigners of Perugia, Italy. Through the organization of the Italian IA Summit (at its 6th edition in 2012), Luca has contributed to build the Italian IA community and to spread the discipline in his country. He has been a speaker at several international conferences, is part of the EuroIA committee and has co-authored with Andrea Resmini the book Pervasive Information Architecture: Designing Cross Channel User Experiences (Morgan Kaufmann, 2011). Luca has an insane passion for Lego bricks, any kind of serial objects, and aged red wines.
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Dr Michael Rosemann

Professor Michael Rosemann
Queensland University of Technology

Dr Michael Rosemann is Professor and Head of the School of Information Systems, Queensland University of Technology, Brisbane, Australia. This School received the highest ranking in this area of research in Australia and includes QUT’s Business Process Management Group, one of the largest BPM research groups in the world.

Dr Rosemann is the author/editor of seven books, more than 180 refereed papers, Editorial Board member of ten international journals and co-inventor of US patents. His recently edited ‘Handbook of Business Process Management’ is the most comprehensive consolidation of global BPM thought leaders; his book Process Management has been translated into German, Russian, and Mandarin. Michael is founder and Chair of the Australian BPM Roundtable, one of the largest BPM Communities of Practice in the world. He co-chairs the Australian ProcessDays conference since 2002 and conducts an annual BPM seminar series through the major Brazilian capitals since 2009. He has conducted invited keynote presentations all over the world including presentations for Oracle, SAP and Gartner. His research projects received funding from industry partners such as Accenture, Brisbane Airport, Infosys, Rio Tinto, Queensland Government, SAP, Suncorp and Woolworths. Michael regularly provides advice to organisations from diverse industries including telco, banking, insurance, utility, retail, public sector, logistics and the film industry. He has been instrumental in the design of QUT’s Masters in Business Process Management. In February 2010, Dr Rosemann was appointed as a Visiting Professor at Viktoria Institute, Gothenburg, Sweden.
EA & BPM Conference

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Michael Rosen

Michael Rosen
Director, Enterprise Architecture
Cutter Consortium

Mike Rosen is Director of Cutter Consortium’s Business and Enterprise Architecture Practice and Senior Consultant with its Business-IT Strategies Practice. Mr. Rosen is also a Founding Member of the Business Architecture Guild. He has more than 30 years of technical leadership experience architecting, designing, and developing software applications and products. Currently, he provides expert consulting services in the areas of Enterprise Architecture, Business Architecture and SOA, primarily to Global 1000 companies, Previously, Mr. Rosen was CTO at AZORA Technologies and M2VP, Inc., and Chief Enterprise Architect at IONA Technologies, PLC, and Genesis Development Corporation. Mr. Rosen was also a product architect, technical leader, and developer for commercial middleware products from BEA and Digital. His involvement in product development includes Web services, Java, CORBA, COM, messaging, transaction processing, DCE, networking, and operating systems.
EA Conference and Business Architecture Track

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Ronald Ross Ronald Ross
Principal
Business Rule Solutions, LLC
Executive Editor, www.BRCommunity.com

Ronald G. Ross serves as Executive Editor of BRCommunity and its flagship publication, Business Rules Journal. He is a sought-after speaker at conferences world-wide. He gives popular public seminars in Europe though IRM-UK.   Mr. Ross is recognized internationally as the "father of business rules." He has served as Co-Chair of the annual Business Rules Forum Conference since 1997. He was a charter member of the Business Rules Group (BRG) in the 1980s, and an editor of the two landmark BRG papers, "The Business Motivation Model: Business Governance in a Volatile World" and the "Business Rules Manifesto". He is active in OMG standards development, with core involvement in SBVR.   Ron is Principal and Co-Founder of Business Rule Solutions, LLC.  Mr. Ross is the author of nine professional books. His newest are: Building Business Solutions: Business Analysis with Business Rules with Gladys S.W. Lam (2011, An IIBA® Sponsored Handbook) and Business Rule Concepts (2009), a 3rd edition of his ever-popular, easy-to-read 1998 handbook.
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Tina Schuster Tina Schuster
Business Analyst
Intel

Tina Schuster started at Intel in 1997 in Finance. Working on the Intel Inside Program, she started to work on her first project (an Online Network) and then became a trainer to its external users in EMEA (traveling Europe for 6 months).  She then worked on her first SAP project (CRM) and relocated to Folsom in 2005, working as a BA on a sales reporting project and returned to England in 2007 facilitating the implementation in EMEA. During 2008 and 2009, she worked as a BA on the Intel Sales Commission tool, where she trained as a Lean Six Sigma Green Belt. In 2010, she worked on a number of LSS projects and certified as a Black Belt. She has been the chair of the EMEA Analyst Community for the last 9 months.
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Jeff Scott

Jeff Scott
VP, Business & Technology Strategy
Accelare

Jeff Scott is the Vice President of Business and Technology Strategy for Accelare, a US based management consulting firm helping senior leadership teams get beyond functional optimization to true strategy execution. Jeff is an internationally recognized thought leader in the areas of business architecture, IT leadership, and organizational innovation. Jeff blends together innovation models, leadership principles, and business architecture structures to help organizations clarify and successfully execute strategies that make a lasting difference. Prior to joining Accelare, Jeff was the lead analyst for business architecture with Forrester Research and managed his own consulting practice, Logical Leap, where he worked with Fortune 500 companies developing enterprise architecture and IT strategy. Before starting Logical Leap, Jeff was the Director of Advanced Technology for First Union National Bank (now Wells Fargo) where he created innovative organizational models for IT delivery, developed IT strategy, and implemented leading edge technologies. In his role at Accelare Mr. Scott writes, speaks, and teaches seminars on business architecture, IT leadership, and strategy development.
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Alec Sharp Alec Sharp
Senior Consultant
Clariteq Systems Consulting

Alec Sharp has managed his consulting and education business, Clariteq Systems Consulting Ltd., for over 30 years. Serving clients from Ireland to India, and Washington to Wellington, Alec's expertise includes facilitation, strategy development, data management, business analysis, and business process improvement. He conducts workshops and conference presentations on these topics globally, consistently receiving "excellent" ratings. Alec is the author of the second edition of "Workflow Modeling" (Artech House, 2008) which is widely used as a university text and is a best-seller in the field.
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Darius Silingas Darius Silingas
No Magic Europe

Darius Silingas is a Head of Solutions Department at No Magic Europe, which develops modelling platform MagicDraw. Darius participated in multiple large-scale international software development projects in various roles. Recently he has been working as a consultant helping organizations to adopt MagicDraw for efficient software and business modelling. Darius delivered over 200 training and consultancy sessions in 20 countries, spoke at numerous conferences, and wrote multiple articles on software and business modelling. He is the chair of a local conference BPM Practice, which annually takes place in Vilnius, Lithuania. Darius holds Ph.D. in Computer Science and is OMG Certified UML Professional and Expert in BPM. In addition to his work in industry, Darius is a part-time Associate Professor in Vytautas Magnus University, and a visiting lecturer in BPM programme at ISM Executive School.
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Raymond Slot Raymond Slot
Professor
Utrecht University of Applied Sciences

Dr. Raymond Slot MSc. MBA (1958) is professor of enterprise architecture at the Utrecht University of Applied Sciences and enterprise architect with BiZZdesign. He studied electrical engineering at the University Twente and has a MBA from TSM Business School. He received a PhD in 2010 from the University of Amsterdam, on the subject of business value of architecture. Slot is member of the board of the Dutch National Architecture Forum. He has 20 year experience as an enterprise architect and worked for many large organizations, among which ABN AMRO, Shell, Phillips, Achmea and ING. He has extensive experience in developing deploying business and IT architecture. His research focusses on the business value of architecture, on the quality aspects of architecture and on architecture visualization & tooling.
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Maria Sol Silva Maria Sol Silva
Head Business Management & Continuous Improvement UKI and EMEA
Experian


Maria Sol Silva is currently responsible for Business Management & Continuous Improvement UKI and EMEA at Experian, based in London. Maria Sol implemented the business management methodology in the Latin America operations and since March 2010 is leading the methodology roll out across UKI, EMEA and the Global Business Lines, having established the Process Improvement structure for these regions. She holds a Master of Business Administration degree from COPPEAD/ UFRJ (Federal University of Rio de Janeiro) and a Chemist Engineer degree from Escola de Quimica / UFRJ. Maria Sol formerly worked for Serasa, a Brazilian Credit Bureau Information company, acquired by the Experian Group in 2007. Her previous experience also includes heading the Strategic Planning, the Corporate PMO, Quality Management and NPS/Customer Experience – at Serasa Experian.
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Soren Staun Biangslev Soren Staun Biangslev
CTO
PFA Pension

Soren Staun, MSc CS, has been working at PFA Pension since January 2010, and has worked with architecture as a consultant since 1996 (previously with PwC, Hewlett-Packard Consulting). His focus has always been practical use, and producing real value for senior management as well as programmers.
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Martin Sykes Martin Sykes
Director, Enterprise Architecture
Microsoft

Martin Sykes is the EMEA People and Delivery Director for the Enterprise Strategy and Architecture practice in Microsoft Services. During the last 16 years he has been the lead in three organizations for their Enterprise Architecture teams and a coach to EAs around the world. Over that time Martin has been developing an approach to corporate storytelling through work in the public and private sectors.
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Paul Teeuwen Paul Teeuwen
Senior Consultant
Labyrint IT Strategy Solutions

Paul Teeuwen, Senior Consultant at Labyrint IT Strategy Solutions (teeuwen@euronet.nl) After starting his career in the IT organization of AT&T Network Systems (now Alcatel-Lucent), Paul Teeuwen joined KPMG Nolan Norton, where he was a Senior Consultant in Business and IT Strategy. His consulting work has always been based on the maturity model of the Nolan stages theory. Since 1998 Paul is an independent consultant in IT Strategy and IT Architecture, performing a wide range of consulting work, including leading Architecture departments in interim positions.  Recently he has been focusing on the role that IT Architects have in Organisational Change.  Paul is a member of the organising committee the Enterprise Architecture Conference in London  and during seven years of the Dutch Architecture Conference; he was the chairman of the 50th Jubilee committee of the Dutch Computer Society (NGI). Paul was awarded the Dutch NAF-medal in 2009 for exceptional contribution to the Enterprise Architecture Community. He is the author of various contributions in professional journals, a.o. for the Cutter Consortium EA practice.
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Andrew Turner Andrew Turner
Senior Business Analyst
Hiscox Insurance

Andrew Turner is a highly experienced and solution focused Business Architect and Senior Business Analyst. He has specialized in the Insurance sector for over 20 years, undertaking work for Hiscox and other leading insurers. Andrew has delivered both technology and business-focussed change programmes. His current areas of focus are in respect to building a business architecture function, and implementing business rules for strategic value.
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Patrick Turner Patrick Turner
CEO
Architecture Services PTY

Patrick (Pat) Turner has over 20 years experience in the IT industry both in Australia and overseas. He has held senior Management and Director positions in both the public and private sectors and has served as Senior Advisor to many C level Executives and Board’s most notably with Medibank Private in Australia and Citigroup and GE Capital in the U.S. Pat has also successfully established and run several EA teams during this time, notably as a Senior Manager with Bearing Point in New York and SMS Technology in Australia. Pat is today the CEO of ASPL Pty in Australia.
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Marlies van Steenbergen Marlies van Steenbergen
Principal Consultant Enterprise Architecture
Sogeti Netherlands BV


Dr. Ir. Marlies van Steenbergen is principal consultant enterprise architecture at Sogeti Netherlands with over fifteen years of experience as an enterprise architect. She now works as an advisor and coach in the field of enterprise architecture and has guided many organizations from all industry sectors in the implementation of an effective enterprise architecture practice. Marlies van Steenbergen is co-author of a number of books on Enterprise Architecture. She is also a frequent speaker on seminars and conferences. Recently, she completed a Ph D Research at Utrecht University on the effectiveness of architecture teams.
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Neil Ward-Dutton Neil Ward-Dutton
Research Director
MWD Advisors

Neil Ward-Dutton is Research Director at MWD Advisors. Neil co-founded MWD in 2005 with a mission to share his knowledge of industry best practice to help organisations achieve better alignment between the way they invest in and deliver IT with what their business demands. His main industry research focus is on business process improvement tools, techniques and technologies - and how they can deliver value.  Neil is co-author of “The Technology Garden: Cultivating Sustainable IT-Business Alignment” (Wiley, 2007). He is also a regular speaker at conferences throughout Europe.
Business Architecture Track

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Chris Waters Chris Waters
Enterprise Architect
Hiscox Insurance

Chris Waters is an IT professional who has over 27 years experience including time spent as an Enterprise, Solution and Technical architect. Most recently he has concentrated on the Insurance industry looking at addressing the limitations of the service the business receives and providing solutions to improve the business capability. The Insurance industry does not make this easy with its lack of belief in technology and Chris has looked at innovative ways to overcome this restriction.
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Eoin Woods Eoin Woods
Lead Software Architect
UBS

Eoin Woods is a software architect at UBS Investment Bank, responsible for systems in the bank’s Synthetic Equities technology group. Eoin has worked in the software engineering field for 20 years for a number of companies prior to UBS, including Groupe Bull, Sybase, InterTrust, Zuhlke and Barclays Global Investors.  His main technical interests are software architecture, distributed systems, software modelling, computer security, and data management; he is co-author of the book "Software Systems Architecture: Working With Stakeholders Using Viewpoints and Perspectives", published by Addison Wesley.
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John Zachman

John Zachman
President
Zachman International

John A. Zachman is the originator of the "Framework for Enterprise Architecture" which has received broad acceptance around the world as an integrative framework, or "periodic table" of descriptive representations for Enterprises. He is not only known for this work on Enterprise Architecture, but is also known for his early contributions to IBMs Information Strategy methodology as well as to their Executive team planning techniques.

Mr. Zachman retired from IBM in 1990, having served them for 26 years. He is Chief Executive Officer of the Zachman Institute for Framework Advancement (ZIFA), an organization dedicated to advancing the conceptual and implementation states of the art in Enterprise Architecture. He also operates his own education and consulting business, Zachman International.
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