Sasha Aganova brings breakthrough results
to the Business Process Management arena by integrating cultural development
into the methodology. She is an expert in BPM and Continuous Improvement with
over 10 years’ experience in leading large scale process improvement
initiatives, establishing Business Process Management best practices and
developing the overall process Architecture in various business environments
and industries. Sasha has helped some of the largest Canadian and international
companies to evaluate and implement BPM. Currently Sasha leads the BPM Practice
for MetaPower a leading provider of BPM services in the US and Canada.
Michael Andersson has a Diploma in Business
Management and MCSE. He developed the first edition of Ericsson's BPM
Framework and has been working with process management since 2005. He has
experience as a management consultant and manager in global organisations.
Ian Bailey started Model Futures as a software and services business in 2004. The company specialises in enterprise modelling; business architectures, technical architecture and enterprise ontologies. Ian was the technical lead for the UK Ministry of Defence Architecture Framework (MODAF), and for the IDEAS upper ontology (www.ideasgroup.org). He has represented UK and US Govt departments on ISO and OMG standards committees. Ian also runs the London Lotico semantic web meetup group.
Ian has a degree in mechanical engineering
and a PhD in data mapping (ETL). He is a fellow of the British Computer Society
(FBCS) and a fellow of the Institution of Engineering and Technology (FIET).
His early career concentrated on legacy data migration and data model
re-engineering. He first started working with formal ontologies in the mid
nineties, and developed the Model Futures OWL editor in 2004, which is still in
use today on projects which manage very large ontologies.
Frank Bakema was born on September 13th, 1962, in Epe (the Netherlands). In 1984 he obtained a Bachelor degree in Horticulture and started working as a researcher in business administration at the Experimental Station for Floriculture in Aalsmeer. In 1987 he became the coordinator for research planning of this station. In 1990 he joined the Research Policy Unit of the Dutch Agricultural Research Department, where he advised the Board of Executives in matters of research strategy. In 1996 he obtained a Master degree in Business Administration from the Open University of the Netherlands. From 1998 to 2006 he worked as Senior Officer Knowledge Management and Research Strategy in the department of Research & Education of WageningenUniversity and Research Centre (Wageningen UR). In 2006 he obtained a Ph.D. degree based on a dissertation how research groups develop a dynamic capability at Eindhoven University of Technology. From 2006 on he is deputy director of the Wageningen University corporate department of Education & Research and heading the strategy group within this department. His focus is on strategy development and implementation in the field of research, education and (corporate) innovation.
His research interests include strategic
management, knowledge management, innovation management, organization culture
and the design of organizations.
Sally Bean is an independent
Enterprise Architecture consultant. She advises large organizations
in the private and public sector on how to develop their EA
capability and embed EA approaches into their ways of working.
She has over 15 years experience in the field, with 10 years
as a member of the EA team in British Airways. Here she championed
many successful initiatives to exploit technology and share
data and applications more effectively across the organization
She also worked on the early stages of the Terminal 5 project
and led a successful Architecture Community of Practice. She
is particularly interested in Systems Thinking and Complexity
approaches and their applicability to enterprise architecture.
Business Architecture Track
Jason Bloomberg is President of ZapThink, a
Dovèl Technologies Company. He is a thought leader in the areas of Enterprise
Architecture, Service-Oriented Architecture, and Cloud Computing, and helps
organizations around the world better leverage their IT resources to meet
changing business needs. He is a frequent speaker, prolific writer, and pundit.
Mr. Bloomberg is one of the original Managing Partners of ZapThink LLC, the
leading SOA advisory and analysis firm, which was acquired by Dovèl
Technologies in August 2011. His book, Service Orient or Be Doomed! How
Service Orientation Will Change Your Business (John Wiley & Sons, 2006,
coauthored with Ron Schmelzer), is recognized as the leading business book on
Service Orientation. Mr. Bloomberg has a diverse background in eBusiness
technology management and industry analysis, including serving as a senior
analyst in IDC’s eBusiness Advisory group, as well as holding eBusiness
management positions at USWeb/CKS (later marchFIRST) and WaveBend Solutions
(now Hitachi Consulting). He also co-authored the books XML and Web Services
Unleashed (SAMS Publishing, 2002), and Web Page Scripting Techniques (Hayden
Roger Burlton is a co-founder
of BPTrends Associates. He also established the pioneering
Process Renewal Group in 1993. He is regarded as one who can
bring reason, clarity and practicality to ways of managing
complex business process challenges especially at the strategic
level. Roger's insights can be found in his acclaimed
book "Business Process Management: Profiting from Process". He not only presents these advanced BPM concepts to managers
and professionals around the world but works with leading
organizations to implement them. To date, he has conducted
over seven hundred sessions and has presented to over thirty
five thousand professionals globally. His seminars are the
longest continuous BPM series in the world running since 1991.
Eamonn Cheverton has over 25 years experience in
architecting, designing, and managing major projects throughout the world,
including Sky TV, mobile phone operator 3, and DHL. Eamonn is currently the
Enterprise Architect for BAA with responsibility for all Operational and
Passenger facing systems. In Addition, Eamonn is a member of the European
Union SESAR Architecture Task Force and the Architecture lead within the
European Hub airport consortia (SEAC) for SESAR. Eamonn is a TOGAF and BCS accredited
Architect and a regular presenter on Architecture within both the Aviation and
Nine years ago Kerry Ann Christelow was presented with
a challenge to map the construction process within her operating unit at
Skanska UK. She was not a construction professional but soon found that
working alongside people who were, was both an education and rewarding. She
also realised it was a technique that could be applied to anything anywhere to
bring clarity and transparency, and to prepare for the future. Kerry Ann has
unique knowledge and experience in engineering process orientated systems for
the web and has played a leading role in the inevitable change that results
from such reorganisation. Kerry Ann's vision was to produce a process
orientated management system for the whole of Skanska UK. It has been a long journey to interpret and convert business needs into technical
reality and has involved over 200 people across the organisation but the
project became reality when the first phase was launched at the beginning of
Uffe Donslund is partner in Strand &
Donslund, a Danish consulting company. We help our customers to improve by
connecting the needs of the business with the services of IT. We provide know-how
and services for business analysis and the modeling of business processes,
information, decision logic and business rules. Our competencies and experience
span a variety of industries from the private sector as well as the public
sector. Uffe has been in the industry for more than 20 years. His expertise
includes business analysis, decision modeling, information architecture and
business process improvement. He contributes to customer projects by leading
analysis efforts, facilitating workshops and advising management. He is also
teaching and giving conference presentations on these topics.
Steve Erlank is CEO and co-founder off the
Faculty Training Institute, a training company specialising on the training
needs of knowledge professionals. He holds various degrees in Information
Systems, Statistics, Accounting, Computer Science and Knowledge Management. He
is a professional member of the CSSA, AIS, ACM, IEEE and IIBA. His 30 years
of experience range across the spectrum of IT jobs, including technical,
operations, development, project management, business analysis, systems
analysis and management. As an academic and practitioner, he has produced a
range or articles and text books and is a regular conference presenter. He is
currently founding President of the SA chapter of the International Institute
of Business Analysis, one of the largest in the world. His passion is
challenging people to realise their untapped talent and potential; his focus is
on growing the base of people with skills that will allow them to live and work
effectively in the Knowledge Age.
Sandra Foster spent 13 years with Digital
Equipment Corporation in a variety of sales and marketing roles, most recently,
as a regional manager. Sandra is a co-founder of Adaptive, a software company
specializing in metadata and enterprise architecture management solutions.
Since 1994, Sandy has been helping clients improve business performance by
designing and implementing effective, efficient and adaptable business
processes. She has led and participated in many strategic business process
improvement projects for private and public sector companies around the globe
in all aspects of business from the front office to the back office. She has
taught over 5000 people innovative courses in Business Process Management,
Business Process Modeling and Analysis, Facilitation, and Project Management.
She is a thought leader in ways to improve business performance.
At the European CIO Association (short EuroCIO), Dr. Martin Frick is responsible for the Executive Education Programme and the HR workgroup. It has been a priority in EuroCIO’s community for a couple of years now to establish an educational offering together with leading business schools across Europe that addresses the skill needs in senior management positions of ICT demand organisations, interpreting them as business roles rather than technical ones.
Dr. Frick has been the CIO of Winterthur Group, now a part of AXA, and Avis Europe, before moving into a COO position at Xchanging Continental Europe. He has led major change initiatives in these organisations, focussing on the close alignment of business and IT.
Eswar Ganesan is a Business Process Analyst
within the Business Process Centre of Atradius Credit Insurance, Netherlands. Eswar has close to 6 years post MBA experience in Business/IT Consulting. In
his earlier role as Business Architecture consultant with Infosys Labs –
R&D unit of Infosys, Eswar has consulted clients across the globe in
engagements related to business/process architecture and requirements
engineering. His core research interest is in the subject of Enterprise
Business Architecture (EBA). His other areas of interest include process
modeling, process analysis and industrial B2B research. He has developed
practical enterprise process modeling frameworks and has multiple research
publications to his credit.
David Gillingwater is presently University
Fellow at Loughborough, where he researches into organizational performance,
soft computing and novel numerical methods. He has had a longstanding interest
in transport operations and management. Together with Tom Gillingwater, he is a
Director of NeuroOrg Business Consulting Ltd.D
John Good is an experienced enterprise architect
who has worked in broadcasting, logistics, business services and consulting
industries. He presented the Introduction to EA seminar at the conference for
5 years and has spoken at the London BCS and International Broadcasting
Convention. John is currently lead Enterprise Architect at ITV, where he works
on enabling business transformation and delivering strategic value through new
Dr John Gøtze has over 20 years of
experience as an expert in cross-disciplinary architecture, and have moved from
engineering management over systems design over urban planning to end up for
the past 10 years in enterprise architecture and coherency management, where he
today certifies and trains enterprise architects via his company EA Fellows.
John also leads the Enterprise Architecture education at the IT University of Copenhagen. John is also the Chief Editor of the Journal of Enterprise
Session:Back to top
Danny Greefhorst, MSc. is a Principal
Consultant and Director of ArchiXL in Amersfoort, The Netherlands, and acts as
an architect and consultant for clients in the financial and public sector.
Danny is responsible for the EA portal Via Nova Architectura (
www.vianovaarchitectura.nl). He is also a member of the governing board of
the architecture section of Dutch Computer Association (Ngi). He
is author of the book "Architecture Principles - The Cornerstones of
Enterprise Architecture", published by Springer. In 2011 he received a medal of honor from the Dutch Architecture Forum for his contributions to the architecture community.
Milan Guenther is experience design
practitioner, designer and consultant with an emphasis on enterprise projects.
His company eda.c strives to create clear, meaningful and beautiful user
experiences across all user/enterprise touch points. Additionally, he is
working for the Intranet Benchmarking Forum (IBF) as consultant on usability,
the digital workplace and employee integration. Milan has worked for over seven
years as independent user experience designer. Before this, he cofounded a
software company working on virtual communities and collaborative workspaces,
and has designed various business information systems, embedded systems, and
enterprise software products for a variety of platforms and purposes. Milan holds a Diplom-Designer degree in communication design from the Fachhochschule
Düsseldorf (Germany), and an MBA from the Institut Supérieur du Commerce.
LtCol Mikael Hagenbo has the position as a
subject matter expert (SME) regarding EA and EA Frameworks at the Swedish Armed
Forces (SweAF). He has a role to co-ordinate, and in large extend execute,
international and national agency co-operation within the EA area. Mikael has
a background as an Air Force C4ISR officer and has been working with Enterprise
Architecture since January 2003 after graduating from the Advanced Technical
Programme at the Swedish National Defence College. Mikael used to represent
Sweden in the former NATO C3 Board/SC-1/Policy Working Group responsible body
for e.g. NATO Architecture Framework, and was involved during the whole
development process of 2 ½ years of the NATO Architecture Framework (NAF)
version 3. Currently Mikael is active in NATO C3B Architecture Capability Team
and in C3B Interoperability Profiles Capability Team (IP CaT) as an SME
regarding EA. Mikael acts as a Swedish representative in International Defence
Enterprise Architecture Specification (IDEAS) (http://www.ideasgroup.org)
management group and also co-ordinates the bilateral co-operation with MOD UK within the EA area. Currently, Mikael has the role as chairman in IDEAS. Within the
program of work of IDEAS, Mikael has the current lead for the on-going
development of the MODAF Ontological Data Exchange Model (MODEM) in close
co-operation with the UK MOD CIO organisation.
Louise Harris is a business consultant
focused on defining and implementing complex solutions which integrate
processes and information across the enterprise in both the public and private
sectors. She also has significant experience facilitating collaboration and
consensus building across multiple organizations at the executive, senior
management and senior specialist levels covering the realms of strategy,
policy, business architecture and integrated solution definition. After
spending over ten years leading enterprise IT integration initiatives in the
health space, Louise has focused her attention over the last six years on
helping clients first define integrated business architectures which can
subsequently be enabled by successful IT integration solutions. Louise is
regarded as a personable consultant who delivers practical, agile, expandable
and people friendly solutions for her clients.
Philip Hellyer is the Enterprise
Architecture Group Lead for Carphone Warehouse, leading a team of Enterprise
Architects within the Business Change Function. He has worked in many industry
verticals, both public and private sector. At the Carphone Warehouse, the
Architecture function governs the change roadmap, ensuring that programmes
align to strategies, highlighting risks & dependencies, and monitoring the
realisation of business benefit. With a formal background in accountancy and
in systems, Philip walks on both 'sides' of the strategy fence, and is both
deeply technical and deeply business-oriented. As an Enterprise Architect, he
sits between IT and the rest of the business, like a kind of strategic
Jon Hill's experience ranges across
operations, programme management and architecture within both the finance and
music industries; his previous roles including CTO of Europes largest
independent insurance intermediary, Enterprise Architect at a major investment
bank and Director of Systems and Strategy at the world's largest music company.
Jon's area of interest is practical and value-driven approaches to
architecture and development. At BNP Paribas, the Forbes 2000 top ranked
Euro-Zone bank, he was responsible for the operationalisation of architecture -
transforming EA from a one-off process to one embedded within the development
and project activities, and for extending the focus from current state
descriptions to roadmaps and strategy-driven architecture.
David Hunt has over 20 years experience as a
Chief Technology Officer and Chief Architect working for retail, commercial and
investment banks as both an executive level manager and a consultant. He is a visiting
Lecturer at the department of Mathematics and Computing, University of Greenwich and member of their industrial advisory panel for IT.
Selim Imer has been working for Turkcell for
over 10 years and is a Senior Analyst in Turkcell Charging System. In addition
to his deep experience in internet charging systems, he is also leads the
Account Management program in Turkcell. As a Turkcell Academi teacher he gives
in class training to company employees.
Suzy Jearum is a Lean Six Sigma Master
Black Belt currently managing process excellence at ING Direct. Her background
is in Customer Services and Project Management roles within a Financial
Services environment. During the past 3 years Suzy has lead the implementation
and population of a process library to support Business Process Management.
Sandy Kemsley is an independent analyst,
application architect and blogger, specializing in business process management
and Enterprise 2.0. During her career of more than 20 years, she has started
and run successful product and service companies, including a desktop workflow
and document management product company and a 40-person services firm
specializing in BPM and e-commerce, and held the position of BPM evangelist for
a major BPM vendor. Currently, she practices as a BPM analyst and architect,
performing engagements for end-user organizations and BPM vendors. She writes
the popular "Column 2" BPM blog at www.column2.com, is a contributing
author on other business and social media-related blogs, and has been a
featured speaker on BPM and its impact on business at conferences and customer
sites in several countries.
Dr. Setrag Khoshafian is one of the
industry´s pioneers and recognised experts in BPM. He has been a senior
executive in the software industry for the past 25 years, where he has
invented, architected, and led the production of several enterprise software
products and solutions. Currently, he is Pegasystems’ Chief Evangelist and
strategic BPM technology thought leader involved in numerous technology,
marketing, alliance, and customer initiatives. His expertise spans all aspects
of BPM in the enterprise, including Predictive & Adaptive BPM, Dynamic Case
Management, Social BPM, BPM for SOA, BPM for Legacy Modernisation &
Business Transformation, Real-Time Lean Six Sigma, BPM Methodologies &
COEs, and Organisational Impact of BPM. Previously he held senior roles at
Savvion, Ashton-Tate, and worked as OODBMS researcher at MCC. Dr. Khoshafian
has authored nine books and numerous articles on BPM and DBMS, and is a
frequent speaker and presenter at international workshops and conferences.
Lars-Olof Kihlström works for Generic
System AB as a senior consultant. His main work area has, since he joined to
company in 2003, dealt with architecture framework handling, UML modeling, SOA
and requirements management. He has worked extensively with DoDAF, NAF and
MODAF. He acted as modelling support in the NAF revision syndicate. He has also
actively participated in the IDEAS group and has worked extensively with the
development of the MODAF Learning Portal as part of a bilateral co-operation
agreement between Sweden and the UK. He has also spent a lot of time dealing
with SOA and was involved to a large degree with the development of the MODAF
views and NAF views for SOA. He actively contributes to the ongoing maintenance
of MODAF and participates in the UPDM work effort in OMG within the
architecture core of the UPDM 2.0 work effort. Lars-Olof has a Master of
Science degree in Physics Engineering from the Royal Institute of Technology in
Stockholm. He has worked as a development engineer, development manager and
as a consultant at different companies prior to joining Generic AB, including
Swedish Telecom (now Telia-Sonera), Cap Gemini, Enator (now Tieto-Enator), LHS
and Telelogic AB.
Robbert Kuppens, Cisco Systems, is the Chief Information Officer (CIO) for Cisco EMEAR (Europe, Middle East, Africa and Russia). Cisco EMEAR represents 26% of Cisco’s global run-rate business of approx. $43.2 billion. A member of Cisco’s global IT executive team, he drives the alignment and collaboration between the EMEAR executive leadership team and the enabling local and global IT functions. Customer experience, operational excellence and lead by innovation are the key themes for Robbert Kuppens as the CIO for EMEAR in which Cisco’s own products and services for collaboration, communication and virtualization are used (e.g. ‘Cisco-on-Cisco’) to optimally enable the internal and external customers of his organization. Next to his role as CIO he co-leads Connected Operations and the EMEAR enterprise business segment, a $3 billion business for Cisco in European Markets.
Robbert Kuppens has over 23 years of experience in Business and IT management consultancy and operational management. Before joining Cisco he was the responsible partner for e-Strategy at KPMG's Strategy Consulting group Nolan, Norton & Co., leading a group of 70 strategy consultants. His main customers being financial and manufacturing companies like ING, SNS Reaal, PGGM and Robeco, Philips and Akzo. Before that he worked for Digital Equipment Corporation and NCR Corporation as manager EMEA, principal consultant and business consultant. Working with the Board of Directors at numerous companies he has built up a network in which he now leverages Cisco's experiences and products with an optimal added value for both the customers and Cisco. He speaks at major international conferences with executive audiences 15 to 20 times a year, lectures at the University of Utrecht on Network Virtual Organizations & Enterprise Information Architectures and partners with venture company BBV.
Gladys S.W. Lam is a world-renowned authority on applied business rule techniques. She is Principal and Co-Founder of Business Rule Solutions, LLC (BRSolutions.com), the most recognized company world-wide for business rules and decision analysis. BRS provides methodology, publications, consulting services, and training. Ms. Lam is Co-Creator of Proteus®, the BRS methodology. She is Co-Founder of BRCommunity.com, a vertical community for professionals and home of Business Rules Journal. She co-authored Building Business Solutions, an IIBA sponsored handbook on business analysis with business rules. Ms. Lam is widely known for her lively, pragmatic style. She speaks internationally at conferences and other professional events. She co-presents public seminars through AttainingEdge. She is also Executive Director of Building Business Capability (BBC) Conference, which includes the Business Rules Forum and the Business Analysis. Ms. Lam is a world-renowned expert on business project management, having managed numerous projects that focus on the large-scale capture, analysis and management of business rules. She advises senior management of large companies on organizational issues and on business solutions to business problems. She has extensive experience in related areas, including BPM, structured business strategy, and managing and implementing information systems.
Kathy Long is currently BPM Lead for Shell Oil
Exploration & Production’s North America Onshore Gas, was formally
president of her own company, Innovative Process Consulting. She has been
helping organizations improve their business performance through improved
processes since the mid-1980's. She has experience improving processes in a
wide variety of industries worldwide, including leasing, manufacturing,
pharmaceuticals, telecommunications, financial services, petrochemicals,
government and retail. Ms. Long is the author of several articles relating to
process. She is also a regular column contributor for the Business Rules
Journal with articles such as “KISS Approach to Process”, “The Invisible
Process, and “SIPOC for Service”.
Tony Mann has 20 years experience in facilitating change, strategic planning, delivering business process improvement and motivating teams to perform. As an internationally recognised facilitator, he has worked in countries across Europe, the Middle East and as far away as New Zealand. His focus has been on supporting organisations to tackle the intransigent issues and find new ways of working. Tony has worked with Directors, senior management and employees at all levels in the organisation.
Tony’s work is based on a pragmatic
approach that puts business success as paramount whilst understanding the need
to engage stakeholders in the process. Tony currently has a franchise operating
in Poland and trains up to 100 post graduate Project Managers a year in
facilitation skills through a relationship with the Technical University in Warsaw. His training is Accredited by the Institute of Leadership and Management.
Alberto Manuel is the CEO of Process Sphere
and Vice President of Association of Business Process Management Professionals
- Portuguese Chapter. He has over 10 years of hands-on experience helping
companies to improve, redesign and implement business process, in order to
become more agile and lean over and over again, working as a mentor, coach and
consultant helping companies to reach successful outcomes. Previously, he worked
for 7 years on R&D of consumer goods products and improving manufacturing
Professor Sharm Manwani created and directs the Business & Enterprise Architecture programmes at Henley Business School, an international leader in business and management education. He is the author of IT Enabled Business Change: Successful Management, supporting a BCS qualification. He publishes widely in academic and practitioner journals, has presented at many international conferences and is a judge for the UK IT Industry Awards.
Before joining Henley, Dr Manwani held European CIO roles at Diageo and Electrolux, where he led international business change programmes driving mergers, restructuring, business process redesign and key account management. In each case, these were enabled by transformation of the enterprise architecture.
Reidar Matre has many years of leadership and technical-experience from offshore and onshore, and has a special interest for the Integrated Operations side of the business. He has a Master in Marine Technology from the Norwegian University of Science and Technology and an ongoing master in Change Management from the Norwegian School of Management.
Paulo Ivan Mello is currently responsible
for Business Process, Continuous Improvement and Quality Management LATAM at
Experian, based in Sao Paulo, Brazil. Paulo improved the Experian BPM model
including the end to end business approach, effective strategic BPM portfolio
and is leading the methodology roll out across LATAM, including Argentina and Colombia. He holds a Master in Science degree in Industrial Engineer from USP
(Universidade de Sao Paulo), Master of Business Administration from FGV
(Fundacao Getulio Vargas) in Sao Paulo and Industrial Engineer degree from FEI
(Faculdade de Engenharia Industrial) in Sao Paulo. His previous experience also
includes heading Business Process since 1996 and he also managed Strategic
Planning, Quality Management, Operations Management in both industrial and services
Terry Merriman is President and Chief
Architect of OAD Consulting, Inc. He has been designing systems for 30 years
and has consulted for fortune 500 companies in the banking, insurance,
pharmaceutical, publishing and automobile distributor domains. He works with
companies to improve their architectural and development processes and tool
usage. He also works "on the front lines" to help teams leverage
those processes and refine them in light of real work. OAD provides (EA)2, an
add-in product for Sparx Systems' Enterprise Architect that hones UML for the
tasks of modeling Enterprise Architecture and Enterprise Risk Management.
Jaan Metsa is responsible for improvement
and institutionalisation of Swedbank IT Process Framework, which is setting key
principles for process management to align different IT processes, processes in
IT and associated business processes and address related quality aspects. Past
experience is related to delivery of both external and internal services in IT,
telecom and financial industries, being responsible for Project Portfolios and
Resource Management in diverse environments. Management of IT processes has
been his primary responsibility since 2007, moving from owning development
processes to service management to overall Process Framework, promoting clear
models for process ownership, improvement and related decision-making. Besides
Process Framework and Process Map he as been involved in development of Service
Portfolio Management Principles, and worked out and implemented IT Project
Benjamin Mitchell works with leading software
product development organisations to assist them to become more effective at
achieving their business goals. He does this through helping senior leaders and
teams focus on building and validating what the right products are by
understanding customer demand and using iterative development approaches. He
accelerates learning in organisations by helping them develop productive
communication skills that allow them to make better quality decisions. He has
practical real-world experience delivering software projects with exceptional
results based on practical, implementable advice. Based in London, he works
with clients as a speaker, executive coach or team consultant.
Emanuele Molteni graduated with a degree in Computer Engineering Politecnico of Milan in 2002. He began a career in Web Models in 2002 as an analyst/developer and then as Project Manager. Over the years he has increasingly dedicated himself to pre and post sales services tied to the product. From 2008 until 2011, he assumed the role of head of Customer Services. From 2012, he became Product Manager of WebRatio and Director of the Product Business Unit.
As Chief Technology Officer at SAS UK, John Morton helps clients envision new solutions and approaches to reach their goals.
He uses SAS’ wealth of technology processes and IP to bring to life cost
effective solutions. John works closely with clients across diverse industry
sectors, taking into account their unique adoption rates, risk adversity and
need for business continuity through transformation. John’s previous
experience includes overseeing the architecture and governance programme for a
UK Central Government Agency. This involved transitioning the organisation from
legacy systems to multi-channel, multi-product based architectural components
and re-using data and existing infrastructure investment – a contract worth
circa £650 million. He also delivered the worldwide CRM strategy for a major
telecommunications company, and held a position on the Overall Design Authority
board for the delivery of transformation for IT systems in the UK National
Health Service for Southern England and London.
Ray Mullins was employed as a Quality specialist
for over 25 years previously working for a global telecommunication company. He
qualified as a lead auditor in 1981, gained MSc with distinction in 1993 and a
member of the Institute of Quality Assurance since 1995. Ray has worked for GD
UK since 2001 starting as a Quality engineer and moving up within the company
to Quality Manager. Ray transitioned to the role of BPL Manager in 2009 to
manage the implementation and transition from the old style documentation based
QMS, to the new format of process maps and the Business Process Library which
meets the requirement of the process approach of the ISO 9001 standard and
clearly identifies the interaction between the processes.
Steve Nimmons is the head of Enterprise Architecture at Atos Consulting UK. He is a member of Atos’ Scientific Community, a leading corporate think-tank and has lead global research on Open Innovation. With two decades of experience in business and IT, Steve is a Chartered Fellow of the British Computer Society, a Chartered Engineer and a Fellow of the Institute for the Management of Information Systems and the Institution of Analysts and Programmers. Steve is also a Fellow of the Royal Society of Arts, Royal Institution, Linnean Society and Society of Antiquaries of Scotland.
Tom Einar Nyberg works in Capgemini and is the leader for the cross functional BPM network in Capgemini Norway.
Greger Ottosson is Program Director for product management in the IBM Business Process- and Decision Management portfolio. In this role he leads cross-portfolio pricing, packaging and positioning, and focuses on bringing the offering to market. With a broad business- and technical experience in enterprise software, his particular focus is on technologies that helps companies make better decisions, manage their business processes and improve their operations. He has a background in computer science and mathematical optimization, and holds a PhD from Uppsala University in Sweden.
Randall Overby leads the Business Process
Management (BPM) team within FMTS Transformation, delivering value through the
design and implementation of initiatives seeking to align everything we do
across the enterprise with the needs of our clients. Randall joined BNY Mellon
four years ago, from Deutsche Bank where he used to lead the Global Strategic
Projects group for the Investment Bank. During his 25 years in the Financial
Services sector, Randall has led process-centric transformation efforts at
project and programme management level; LOB and Country Head level; as well as
at Strategy level, promoting end to end thinking and the drive to align
structures and operational practices with clients’ needs. Randall holds a BSc
and an MBA from the University of Texas as well as qualifications from the
Securities Institute and the Chartered Management Institute and is active in
promoting the City of London and its activities.
Chris Partridge is a leading expert in the pragmatic
implementation of semantic data (particularly ontologies) for information
systems and enterprise architectures. He has been involved in projects
implementing these techniques since 1987. He also regularly publishes and
speaks on the subject. He is the prime developer of the BORO® products – the
BORO Methodology® and the BORO Foundation, which have been used in a number of
standards (ISO 15926, IDEAS). He has been working in this field since 1987. He
is the author of a book, Business Objects: Re-engineering for re-use (published
by Butterworth-Heinemann in 1996), one of the first books to describe business
information re-engineering using business objects and ontologies. He is also
the author of a number of papers as well as a speaker at workshops and
conferences. He has run a number of training workshops. Since 2000, he has
been working as Chief Ontologist for the BORO Solutions.
Sule Pasin Hogburn works as a Senior Analyst in
Turkcell's Campaign Management Team. She also has key responsibilities in
Turkcell, such as InnovationTeam Leadership, Account Manager and she is a
Turkcell Academi Teacher.
Joanne Payne began her career at WH Smith
as a graduate trainee in the Logistics organisation and held a variety of roles
until moving to Intel as a Business Analyst within IT in 2005. Supporting
Intel’s Sales and Marketing organisation, Joanne has predominantly worked on
global enterprise programmes, with her main area of interest being in business
requirements and process transformation. In 2010, Joanne was awarded her Lean
Six Sigma Green Belt accreditation through a commissions restructure project,
and she also holds a British Psychological Society qualification in Aptitude
and Ability Testing. Outside of Intel Joanne likes to spend time with her
husband and two boys, going to concerts, holidaying in Cornwall, and enjoys
outdoor activities including running, road-cycling and ‘Geocaching’.
Charlotte Pockendahl Andersen, employed
with ATP since 2003 heads up the Business Process Managers operating across the
organisation. In addition to the Business Process Managers, the group holds the
responsibility for designing the new business solutions as well as the design
of the business architecture. During Charlotte's career in ATP, she has been
instrumental in the implementation of the use of Business Process Management as
an operational tool within software testing, organizational implementation as
well as business design. Prior to joining ATP, Charlotte worked as a project
manager with Danske Bank, and spent 11 years with the A. P. Moller-Maersk
Group, 7 of which stationed in New Jersey, USA.
Chris Potts is a world-leading specialist in
strategies for investing in change. He is a hands-on corporate strategist, a
mentor to CIOs, Enterprise Architects, and Portfolio Managers, as well as a
writer and award-winning speaker. He has over twenty-five years’ experience in
Corporate and Business Strategies, Enterprise Architecture, Business Processes,
Investment Management and IT. Chris is the author of two groundbreaking
business novels – “FruITion: Creating the Ultimate Corporate Strategy for
Information Technology” and “RecrEAtion: Realizing the Extraordinary
Contribution of Your Enterprise Architects”. He delivers inspirational conference
keynotes, public seminars and private workshops around the world.
Session:Back to top
Ranajeeva Ranasinghe is a Business Analyst
for GlaxoSmithKline Research and Development. As part of this role he works
closely with the Biopharm R&D group to meet their IT needs and challenges
to ultimately meet their objectives of building a world class Biopharm
organisation. Ranjeeva has 10 years experience within IT and a background in
Bioinformatics. Prior to his current role he was a software engineer in both
big pharma and biotechnology sectors with exposure to the full development and
project life cycle.
Andrea Resmini is a researcher and teacher
at the University of Borås, Sweden, and an information architect with FatDUX,
an international UX firm with headquarters in Copenhagen. Architect and
designer, and a practising information architect since 1999, Andrea holds a PhD
in Legal Informatics and is currently the President of the Information
Architecture Institute. Andrea chairs the Italian IA Summit, and co-founded
the Journal of Information Architecture. His book Pervasive Information
Architecture, co-authored with Luca Rosati, was published by Morgan Kaufmann in
Marc Revitt has eleven years experience in (food)
production and has taken several different roles in what is a challenging
production environment. Food production is a dynamic environment, using live
ingredients that vary from batch to batch. In much the same way as, for
example, in a hospital or someone working for HMRC, he knows the difficulty of
‘variance’ and the challenges it presents. Marc has learnt the theory and
practice of business improvement from a real perspective. In his role as a
Continuous Improvement Manager he has the responsibility of chasing,
innovation, cost reduction and employee engagement and how to bring the three
elements together to achieve success. He specialises in Lean processes with a
bias towards TPM.
Luca Rosati is a freelance information
architect and adjunct professor of Information Architecture at University for
Foreigners of Perugia, Italy. Through the organization of the Italian IA Summit
(at its 6th edition in 2012), Luca has contributed to build the Italian IA
community and to spread the discipline in his country. He has been a speaker at
several international conferences, is part of the EuroIA committee and has
co-authored with Andrea Resmini the book Pervasive Information Architecture:
Designing Cross Channel User Experiences (Morgan Kaufmann, 2011). Luca has an
insane passion for Lego bricks, any kind of serial objects, and aged red wines.
Dr Michael Rosemann is Professor and Head of the School of Information Systems, Queensland University of Technology, Brisbane, Australia. This School received the highest ranking in this area of research in Australia and includes QUT’s Business Process Management Group, one of the largest BPM research groups in the world.
Dr Rosemann is the author/editor of seven books, more than 180 refereed papers, Editorial Board member of ten international journals and co-inventor of US patents. His recently edited ‘Handbook of Business Process Management’ is the most comprehensive consolidation of global BPM thought leaders; his book ‘Process Management’ has been translated into German, Russian, and Mandarin. Michael is founder and Chair of the Australian BPM Roundtable, one of the largest BPM Communities of Practice in the world. He co-chairs the Australian ProcessDays conference since 2002 and conducts an annual BPM seminar series through the major Brazilian capitals since 2009. He has conducted invited keynote presentations all over the world including presentations for Oracle, SAP and Gartner. His research projects received funding from industry partners such as Accenture, Brisbane Airport, Infosys, Rio Tinto, Queensland Government, SAP, Suncorp and Woolworths. Michael regularly provides advice to organisations from diverse industries including telco, banking, insurance, utility, retail, public sector, logistics and the film industry. He has been instrumental in the design of QUT’s Masters in Business Process Management. In February 2010, Dr Rosemann was appointed as a Visiting Professor at Viktoria Institute, Gothenburg, Sweden.
Mike Rosen is Director of Cutter
Consortium’s Business and Enterprise Architecture Practice and Senior
Consultant with its Business-IT Strategies Practice. Mr. Rosen is also a
Founding Member of the Business Architecture Guild. He has more than 30 years
of technical leadership experience architecting, designing, and developing
software applications and products. Currently, he provides expert consulting
services in the areas of Enterprise Architecture, Business Architecture and
SOA, primarily to Global 1000 companies, Previously, Mr. Rosen was CTO at AZORA
Technologies and M2VP, Inc., and Chief Enterprise Architect at IONA
Technologies, PLC, and Genesis Development Corporation. Mr. Rosen was also a
product architect, technical leader, and developer for commercial middleware
products from BEA and Digital. His involvement in product development includes
Web services, Java, CORBA, COM, messaging, transaction processing, DCE,
networking, and operating systems.
Ronald G. Ross serves as Executive Editor
of BRCommunity and its flagship publication, Business Rules Journal. He is a
sought-after speaker at conferences world-wide. He gives popular public
seminars in Europe though IRM-UK. Mr. Ross is recognized internationally as
the "father of business rules." He has served as Co-Chair of the
annual Business Rules Forum Conference since 1997. He was a charter member of
the Business Rules Group (BRG) in the 1980s, and an editor of the two landmark
BRG papers, "The Business Motivation Model: Business Governance in a
Volatile World" and the "Business Rules Manifesto". He is active
in OMG standards development, with core involvement in SBVR. Ron is Principal
and Co-Founder of Business Rule Solutions, LLC. Mr. Ross is the author of nine
professional books. His newest are: Building Business Solutions: Business
Analysis with Business Rules with Gladys S.W. Lam (2011, An IIBA® Sponsored
Handbook) and Business Rule Concepts (2009), a 3rd edition of his ever-popular,
easy-to-read 1998 handbook.
Jeff Scott is the Vice President of Business and Technology Strategy for Accelare, a US based management consulting firm helping senior leadership teams get beyond functional optimization to true strategy execution. Jeff is an internationally recognized thought leader in the areas of business architecture, IT leadership, and organizational innovation. Jeff blends together innovation models, leadership principles, and business architecture structures to help organizations clarify and successfully execute strategies that make a lasting difference. Prior to joining Accelare, Jeff was the lead analyst for business architecture with Forrester Research and managed his own consulting practice, Logical Leap, where he worked with Fortune 500 companies developing enterprise architecture and IT strategy. Before starting Logical Leap, Jeff was the Director of Advanced Technology for First Union National Bank (now Wells Fargo) where he created innovative organizational models for IT delivery, developed IT strategy, and implemented leading edge technologies. In his role at Accelare Mr. Scott writes, speaks, and teaches seminars on business architecture, IT leadership, and strategy development.
Alec Sharp has managed his consulting and
education business, Clariteq Systems Consulting Ltd., for over 30 years.
Serving clients from Ireland to India, and Washington to Wellington, Alec's
expertise includes facilitation, strategy development, data management,
business analysis, and business process improvement. He conducts workshops and
conference presentations on these topics globally, consistently receiving
"excellent" ratings. Alec is the author of the second edition of
"Workflow Modeling" (Artech House, 2008) which is widely used as a
university text and is a best-seller in the field.
Darius Silingas is a Head of Solutions
Department at No Magic Europe, which develops modelling platform MagicDraw.
Darius participated in multiple large-scale international software development
projects in various roles. Recently he has been working as a consultant helping
organizations to adopt MagicDraw for efficient software and business modelling.
Darius delivered over 200 training and consultancy sessions in 20 countries,
spoke at numerous conferences, and wrote multiple articles on software and
business modelling. He is the chair of a local conference BPM Practice, which
annually takes place in Vilnius, Lithuania. Darius holds Ph.D. in Computer
Science and is OMG Certified UML Professional and Expert in BPM. In addition to
his work in industry, Darius is a part-time Associate Professor in Vytautas Magnus University, and a visiting lecturer in BPM programme at ISM Executive School.
Dr. Raymond Slot MSc. MBA (1958) is
professor of enterprise architecture at the Utrecht University of Applied
Sciences and enterprise architect with BiZZdesign. He studied electrical
engineering at the University Twente and has a MBA from TSM Business School. He received a PhD in 2010 from the University of Amsterdam, on the subject of
business value of architecture. Slot is member of the board of the Dutch
National Architecture Forum. He has 20 year experience as an enterprise
architect and worked for many large organizations, among which ABN AMRO, Shell,
Phillips, Achmea and ING. He has extensive experience in developing deploying
business and IT architecture. His research focusses on the business value of
architecture, on the quality aspects of architecture and on architecture
visualization & tooling.
Maria Sol Silva is currently responsible
for Business Management & Continuous Improvement UKI and EMEA at Experian,
based in London. Maria Sol implemented the business management methodology in
the Latin America operations and since March 2010 is leading the methodology
roll out across UKI, EMEA and the Global Business Lines, having established the
Process Improvement structure for these regions. She holds a Master of Business
Administration degree from COPPEAD/ UFRJ (Federal University of Rio de Janeiro)
and a Chemist Engineer degree from Escola de Quimica / UFRJ. Maria Sol formerly
worked for Serasa, a Brazilian Credit Bureau Information company, acquired by
the Experian Group in 2007. Her previous experience also includes heading the
Strategic Planning, the Corporate PMO, Quality Management and NPS/Customer
Experience – at Serasa Experian.
Soren Staun, MSc CS, has been working at
PFA Pension since January 2010, and has worked with architecture as a
consultant since 1996 (previously with PwC, Hewlett-Packard Consulting). His
focus has always been practical use, and producing real value for senior
management as well as programmers.
Martin Sykes is the EMEA People and Delivery Director for the Enterprise Strategy and Architecture practice in Microsoft Services. During the last 16 years he has been the lead in three organizations for their Enterprise Architecture teams and a coach to EAs around the world. Over that time Martin has been developing an approach to corporate storytelling through work in the public and private sectors.
Paul Teeuwen, Senior Consultant at Labyrint
IT Strategy Solutions (firstname.lastname@example.org) After starting his career in the IT
organization of AT&T Network Systems (now Alcatel-Lucent), Paul Teeuwen
joined KPMG Nolan Norton, where he was a Senior Consultant in Business and IT
Strategy. His consulting work has always been based on the maturity model of
the Nolan stages theory. Since 1998 Paul is an independent consultant in IT
Strategy and IT Architecture, performing a wide range of consulting work,
including leading Architecture departments in interim positions. Recently he
has been focusing on the role that IT Architects have in Organisational Change.
Paul is a member of the organising committee the Enterprise Architecture
Conference in London and during seven years of the Dutch Architecture
Conference; he was the chairman of the 50th Jubilee committee of the Dutch
Computer Society (NGI). Paul was awarded the Dutch NAF-medal in 2009 for
exceptional contribution to the Enterprise Architecture Community. He is the
author of various contributions in professional journals, a.o. for the Cutter
Consortium EA practice.
Andrew Turner is a highly experienced and
solution focused Business Architect and Senior Business Analyst. He has
specialized in the Insurance sector for over 20 years, undertaking work for
Hiscox and other leading insurers. Andrew has delivered both technology and
business-focussed change programmes. His current areas of focus are in respect
to building a business architecture function, and implementing business rules
for strategic value.
Patrick (Pat) Turner has over 20 years
experience in the IT industry both in Australia and overseas. He has held
senior Management and Director positions in both the public and private sectors
and has served as Senior Advisor to many C level Executives and Board’s most
notably with Medibank Private in Australia and Citigroup and GE Capital in the
U.S. Pat has also successfully established and run several EA teams during this
time, notably as a Senior Manager with Bearing Point in New York and SMS Technology
in Australia. Pat is today the CEO of ASPL Pty in Australia.
Dr. Ir. Marlies van Steenbergen is principal consultant enterprise architecture at Sogeti Netherlands with over fifteen years of experience as an enterprise architect. She now works as an advisor and coach in the field of enterprise architecture and has guided many organizations from all industry sectors in the implementation of an effective enterprise architecture practice. Marlies van Steenbergen is co-author of a number of books on Enterprise Architecture. She is also a frequent speaker on seminars and conferences. Recently, she completed a Ph D Research at Utrecht University on the effectiveness of architecture teams.
Neil Ward-Dutton is Research Director at
MWD Advisors. Neil co-founded MWD in 2005 with a mission to share his knowledge
of industry best practice to help organisations achieve better alignment
between the way they invest in and deliver IT with what their business demands.
His main industry research focus is on business process improvement tools,
techniques and technologies - and how they can deliver value. Neil is
co-author of “The Technology Garden: Cultivating Sustainable IT-Business
Alignment” (Wiley, 2007). He is also a regular speaker at conferences
Chris Waters is an IT professional who
has over 27 years experience including time spent as an Enterprise, Solution and
Technical architect. Most recently he has concentrated on the Insurance
industry looking at addressing the limitations of the service the business
receives and providing solutions to improve the business capability. The
Insurance industry does not make this easy with its lack of belief in
technology and Chris has looked at innovative ways to overcome this
Eoin Woods is a software architect at UBS
Investment Bank, responsible for systems in the bank’s Synthetic Equities
technology group. Eoin has worked in the software engineering field for 20
years for a number of companies prior to UBS, including Groupe Bull, Sybase,
InterTrust, Zuhlke and Barclays Global Investors. His main technical interests
are software architecture, distributed systems, software modelling, computer
security, and data management; he is co-author of the book "Software
Systems Architecture: Working With Stakeholders Using Viewpoints and
Perspectives", published by Addison Wesley.
John A. Zachman is the originator of the "Framework for Enterprise Architecture" which has received broad acceptance around the world as an integrative framework, or "periodic table" of descriptive representations for Enterprises. He is not only known for this work on Enterprise Architecture, but is also known for his early contributions to IBMs Information Strategy methodology as well as to their Executive team planning techniques.
Mr. Zachman retired from IBM in 1990, having served them for
26 years. He is Chief Executive Officer of the Zachman Institute
for Framework Advancement (ZIFA), an organization dedicated to
advancing the conceptual and implementation states of the art
in Enterprise Architecture. He also operates his own education
and consulting business, Zachman International.