Sasha Aganova brings breakthrough results to the Business Process Management arena by integrating cultural development into the methodology. She is an expert in BPM and Continuous Improvement with over 10 years’ experience in leading large scale process improvement initiatives, establishing Business Process Management best practices and developing the overall process Architecture in various business environments and industries. Sasha has helped some of the largest Canadian and international companies to evaluate and implement BPM. Currently Sasha leads the BPM Practice for MetaPower a leading provider of BPM services in the US and Canada.
Mark Andrews has been with Altus since 2007 and has
been key in developing the Consultancy side of the business. Working in
Financial Services since 2002 across the Life, Pensions and Investments,
General Insurance and Banking sectors, he has helped build Altus' unique
approach to business architecture. As a Lead Consultant on many client
engagements, Mark has delivered assignments ranging from Target Operating
Models and Product Launches to Application Assessments and Capability Maturity
Models, as well as many of Altus’ modelling engagements.
Amitabh Apte is the Chief Technology Officer at
Fujitsu focusing on Retail, Post and Telecom businesses. He is a TOGAF
certified Enterprise Architecture practitioner who specialises in making
Enterprise Architecture real to deliver business benefits to number of Global
FTSE 250 and Fortune 500 companies. Prior to Fujitsu he has successfully
performed senior level IT leadership roles as well as a hands-on architecture
roles in various disciplines over a period of 15 years. He is a regular
blogger, book author and speaker and is the founding member of the BCS
Enterprise Architecture Specialist Group. He holds an MBA from the Warwick Business School and an MS in Computer Science.
Adrian Apthorp is currently Head of
Enterprise Architecture for DHL Express Europe and Global Business Architect.
In his 23 years with DHL, Adrian has played a number of Architecture roles in
different parts of the world, including London, Singapore, Brussels, Prague and currently Bonn. His experience has been mainly in supporting business change
and operations by designing enterprise-wide application architectures enabled
through message based systems and service oriented techniques. He has also
worked with leaders in the field of business process management, contributing
to books such as Business Process Management - The Third Wave. Adrian is a
Chartered Engineer and Member of the Institute of Engineering and Technology (previously
Sally Bean is an independent Enterprise
Architecture consultant. She advises large organizations in the private and
public sector on how to develop their EA capability and embed EA approaches
into their ways of working. She has over 15 years experience in the field, with
10 years as a member of the EA team in British Airways. Here she championed
many successful initiatives to exploit technology and share data and
applications more effectively across the organization She also worked on the
early stages of the Terminal 5 project and led a successful Architecture
Community of Practice. She is particularly interested in Systems Thinking and
Complexity approaches and their applicability to enterprise architecture.
Mike Blackmore joined Oracle as an Enterprise Architect in 2012 after a 24 year with BT. Mike’s Enterprise Architecture experience crosses industries and domains and therefore Mike engages across all of Oracle’s EMEA customers. Mike’s time in BT encompassed almost every aspect of Telco and Enterprise technology domains including roles in IT Security, as Chief Designer for BT Group Systems, Integration Architect for the BT Enterprise Platform and finally as the Enterprise Architect for the Enterprise Architecture led Oracle First Transformation Programme. Mike is passionate about Enterprise Architecture and specialises in its adoption patterns with a particularly acute understanding of Governance and the cultural change it implicitly requires. When not immersing himself in technology at work Mike immerses himself in technology at home or can be found on the water or near a car.
Remco Blom is Senior Consultant at
BiZZdesign. Following his business studies (specialization in Organization,
Development and Design) at Radboud University Nijmegen, he worked in the fields
of Business Process Management, Enterprise Architecture, Change Management and
Business Development. Models, design and change have always been part of his
work. As a consultant, he helps national and international organizations in
various sectors e.g. media, education, (semi-)government and financial services
to re-invent their business models and walk alternative paths. Also the road to
implementation with an improved architectures and more agile processes is part
of his engagements. In his work as consultant and trainer in Business Model
Management, TOGAF, ArchiMate, BPM, Lean Management, etc. he always puts
communication first. He is a regular speaker at conferences on architecture and
BPM (e.g. Open Group, EAM, IRMUK, etc). Of course, you can follow Remco on
twitter via @blomr.
Roger Burlton is a co-founder of BPTrends
Associates. He also established the pioneering Process Renewal Group in 1993.
He is regarded as one who can bring reason, clarity and practicality to ways of
managing complex business process challenges especially at the strategic level.
Roger's insights can be found in his acclaimed book "Business Process Management:
Profiting from Process". He not only presents these advanced BPM concepts
to managers and professionals around the world but works with leading
organizations to implement them. To date, he has conducted over seven hundred
sessions and has presented to over thirty five thousand professionals globally.
His seminars are the longest continuous BPM series in the world running since
Wayne Butterfield has been working within Customer Service in Telefónica UK for the past 7 years where he is currently “Business Owner of Back Office” - A large onshore/offshore Back Office Operation consisting of over 400 FTE, completing over 1million transactions per month. Wayne has previously had roles within Credit & Revenue Assurance and Process Outsourcing, before moving to his current role in 2009. Wayne has spent the last 3 years reshaping & refining the existing Back Office, saving Telefónica UK millions in Opex costs in the process. Over the last 18 months Wayne has pursued automation solutions to solve Telefónica UK’s growing back office costs, recently launching 2 projects to automate over 70% of the manual transactions completed within Back Office, thus creating a virtual Back office.
Jane Chang is an Enterprise Architect
working for British Gas. She has been in the IT industry for over 20 years. An
experienced advocate of object oriented methods in system design and thinking,
Jane is currently examining the target architecture as a result of the digital
economy and the changing world of Smart Metering and Smart Grid in the energy
Jim Chapman is Director in the Business Architecture & Innovation group at Credit Suisse, responsible for business architecture in region UK/Europe and in the investment bank. Over a twenty year career in investment banking, across seven banks, Jim has worked in roles from Front Office to Programme Office, sometimes cutting code, sometimes managing the delivery of major front-to-back programmes, and sometimes hands-on in line functions (Risk Control, Product Structuring, Quant Modelling). All these experiences have informed Jim’s views of business architecture as a discipline, and left him with a healthy appreciation of quite how complicated it is to define and manage an effective business architecture for an investment bank. Outside of his day job, Jim develops software for the Windows Phone and Windows 8/RT platforms.
Mike Clark has 16 years experience in the industry, having worked in a variety of business integration roles including architecture and design giving him a broad perspective on the needs of the wider organization across operations to technology. Mike combines enterprise architecture with the skills and practices of business design - building a bridge between the customer, the business and IT. Mike is currently working at JP Morgan where he plays a leading role in the design of a framework which is the result of combining various (disjoint) industry standards into one integrated framework. The framework has been widely adopted and will provide the basis for a 360 degree of the business from product roadmap through optimizations and revenue opportunities.
Nathan Clarke is a Business Analyst at PD Ports, a key player in Portcentric and Multimodal Logistics. He has had a career in IT spanning 15 years, delivering both back office and operational systems on time and within budget. During this time Nathan has developed a reputation for solving business problems, using innovative solutions, with workflow tools. Nathan was recently awarded the Manufacturing, Logistics and Retail Project of the Year at the UK DM Awards in 2012 for his innovative us of workflow in a process driven application.
Kate De Groot is Head of Business Planning,
Operations and Quality at GeoPlace LLP. She has responsibility for business
planning, operational and change management to ensure that the LLP can meet its
stakeholder, user and Board requirements as effectively and efficiently as
possible. Kate manages a team with responsibility for: business operations,
performance management, programme management, management systems, HR and
Infrastructure. Over the past seven years, Kate had co-ordinated, built and
implemented change across the company to align the business with an expanding
remit and growing staff numbers. Kate is an experienced senior business executive
specialising in business analysis, operations, quality management, change
management, strategy, information management, data analysis and spatial data
standards. She has over 25 years’ experience across public and private
sectors, specifically utilities, government, environment, market analysis, and
research. Kate has strong consultancy and business analysis skills together
with communication, strategy, organisational and project/programme management
and delivery skills
Louise Ebrey is the co-founder of the Great
Insiders tribe. She feels specialises in facilitating change ‘from the inside’.
This means that she has a particular passion for helping organisations to build
up their internal consultant capacity, capability and confidence – in order to
create long-lasting and effective change. Louise started her career as an
engineer and has worked in a number of sectors, including local government,
hospitals, housing, estate management and energy. She was director of the Lean
Construction Institute (2009 to 2011). Louise is a facilitator, coach, educator
and implementer of Business Improvement solutions which harmonise process
improvement with business strategy. Her natural people skills, enhanced by her
NLP and Insights accreditations, enable her to design solutions which meet all
learning and working styles. Louise has a unique skill for helping
organisations to deliver BPM in high energy, high speed ways – without burnout.
Steve Erlank is CEO and co-founder off the
Faculty Training Institute, a training company specialising on the training
needs of knowledge professionals. He holds various degrees in Information
Systems, Statistics, Accounting, Computer Science and Knowledge Management. He
is a professional member of the CSSA, AIS, ACM, IEEE and IIBA. His 30 years of
experience range across the spectrum of IT jobs, including technical,
operations, development, project management, business analysis, systems
analysis and management. As an academic and practitioner, he has produced a
range or articles and text books and is a regular conference presenter. He is
past President of the SA chapter of the International Institute of Business
Analysis, one of the largest in the world. His passion is challenging people
to realise their untapped talent and potential; his focus is on growing the
base of people with skills that will allow them to live and work effectively in
the Knowledge Age.
Rik Farenhorst is Manager Business Line Architecture & Strategy at
inspearit B.V., where he combines his expertise in enterprise and software
architecture, knowledge management, competency development and other, more
IT-related topics, to effectively help organizations deal with their
(strategic) IT challenges in the broadest sense of the word. Since 2009 he has
trained a few hundred architects in many different organizations, designed
quite a few large tailor-made training programs for enterprise and IT
architects, and has worked on a large number of projects at client
organizations that dealt with the introduction and professionalization of
enterprise architecture practices (from people, process and technology points
of view). Rik obtained his PhD degree at VU University in Amsterdam. His PhD
research focused on architectural knowledge management, which entails the
application of knowledge management practices in the enterprise and software
architecture domain. He has published more than 20 articles on this topic in
international refereed conferences or journals.
Len Fehskens is responsible for The Open
Group's activities relating to the professionalization of the discipline of
enterprise architecture. Prior to joining The Open Group, Len led the
Worldwide Architecture Profession Office for HP Services at Hewlett-Packard. He
majored in Computer Science at MIT, and has almost 45 years of experience in
the IT business as both an individual contributor and a manager, within both
product engineering and services business units. Len has worked for Digital
Equipment Corporation, Data General Corporation, Prime Computer, Compaq and
Hewlett Packard. He is the lead inventor on six software patents on the object
oriented management of distributed systems.
Mike Ferguson is Managing Director of
Intelligent Business Strategies Limited. As an analyst and consultant he
specialises in business intelligence, data management and enterprise business
integration. With over 31 years of IT experience, Mike has consulted for dozens
of companies, spoken at events all over the world and written numerous
articles. He is an expert on the B-EYE-Network. Formerly he was a principal and
co-founder of Codd and Date Europe Limited – the inventors of the Relational
Model, a Chief Architect at Teradata on the Teradata DBMS and European Managing
Director of DataBase Associates.
Sandra Foster spent 13 years with Digital
Equipment Corporation in a variety of sales and marketing roles, most recently,
as a regional manager. Sandra is a co-founder of Adaptive, a software company
specializing in metadata and enterprise architecture management solutions.
Since 1994, Sandy has been helping clients improve business performance by
designing and implementing effective, efficient and adaptable business
processes. She has led and participated in many strategic business process improvement
projects for private and public sector companies around the globe in all
aspects of business from the front office to the back office. She has taught
over 5000 people innovative courses in Business Process Management, Business
Process Modeling and Analysis, Facilitation, and Project Management. She is a
thought leader in ways to improve business performance.
Peter Franz is an experienced, independent
consultant and thought leader in Business Process Management. He delivers
guest lectures at various universities and works for a portfolio of clients,
providing executive coaching to senior management in the area of outcome-driven
BPM. Until recently he lead the global BPM practice in Accenture culminating a
30 year consulting career with this firm. During his career he has real
experience of implementing business change using pragmatic process excellence
and process management. Mr Franz is an author of a number of though provoking
articles and a book on value-driven BPM. He originally completed a degree in
computer science and then later added a Masters degree in Business Information.
This has shaped his career focus on connecting business strategy with the
execution components in Information Technology and People using process
management as the enabler
Milan Guenther is experience design practitioner, designer and consultant with an emphasis on projects at the enterprise. His company enterprise design associates -- eda.c -- strives to create clear, meaningful and compelling experiences across all user/enterprise touch points, across all roles, processes, brands, and other relevant elements of an enterprise architecture. He is the author of the book Intersection about Strategic Design in the enterprise, published with Morgan Kaufmann in 2012. Additionally, he is working for the Digital Workplace Group as consultant on employee integration. Milan has worked for over nine years as independent user experience designer. Before this, he cofounded a software company working on virtual communities and collaborative workspaces, and has designed various business information systems and enterprise software products for a variety of platforms and purposes.
Milan holds a Diplom-Designer degree in communication design from the Fachhochschule Düsseldorf (Germany), and an MBA from the Institut Supérieur du Commerce in Paris.
Paul Harmon is a Co-Founder, Executive
Editor and Market Analyst at BPTrends, the most trusted source of information
and analysis on trends, directions and best practices in business process
management, (www.bptrends.com). He is also a Co-Founder, Chief Methodologist
and Principal Consultant of BPTrends Associates, a professional services
company providing executive education, training and consulting services for
organizations interested in understanding and implementing business process
management. Paul is the Co-Author and Editor of the BPTrends Product Reports,
the most widely read reports available on BPM software products and the author
of the best selling book, Business Process Change, 2nds edition: A Guide for
Business Managers and BPM and Six Sigma Professionals. He is an acknowledged
BPM thought leader and noted consultant, educator, author and market analyst
concerned with applying new technologies and methodologies to real-world
business problems. He is a widely respected keynote speaker and has developed
and delivered executive seminars, workshops, briefings and keynote addresses on
all aspects of BPM to conferences and major organizations throughout the world.
Louise Harris is a business consultant
focused on defining and implementing complex solutions which integrate
processes and information across the enterprise in both the public and private
sectors. She also has significant experience facilitating collaboration and
consensus building across multiple organizations at the executive, senior
management and senior specialist levels covering the realms of strategy,
policy, business architecture and integrated solution definition. After
spending over ten years leading enterprise IT integration initiatives in the
health space, Louise has focused her attention over the last six years on
helping clients first define integrated business architectures which can
subsequently be enabled by successful IT integration solutions. Louise is
regarded as a personable consultant who delivers practical, agile, expandable
and people friendly solutions for her clients.
Philip Hellyer is the Enterprise
Architecture Group Lead for Carphone Warehouse, leading a team of Enterprise
Architects within the Business Change Function. At CPW, the Architecture
function governs the group's change roadmap, ensuring that programmes align to
strategies, highlighting risks & dependencies, and monitoring the
realisation of business benefit. With a formal background in accountancy and
in systems, Philip walks on both 'sides' of the strategy fence, and is both
deeply technical and deeply business-oriented. As an Enterprise Architect, he
sits between IT and the rest of the business, like a kind of strategic interpreter.
Patrick Hoverstadt is a leading writer and
practitioner of systems approaches to organisation. He has worked as consultant
for 17 years, is a research fellow at Cranfield School of Management and guest
lecturer at several business schools in the UK and Europe. He has developed a
number of innovative approaches to common organisational problems.
Henning R. Jensen is an experienced Enterprise Architect with a wide knowledge of business analysis and modeling of business processes. Henning is working in the fields of Business Process Management, Enterprise Architecture and Systems Integration, and has experience in Business Process Optimization prior to designing the IT architecture to support the business processes designed. Henning is specialised in facilitating the communication between business and IT, due to his experience in implementing changes both organizationally and technically. Currently Henning is taking part in a Programme developing the processes and use cases for the future Train Traffic Management in Denmark as well as the design of the IT system to support these new processes. He is participating in all phases from Requirement Specification through design, test, implementation and customer acceptance.
Sandy Kemsley is an independent analyst,
application architect and blogger, specializing in business process management
and Enterprise 2.0. During her career of more than 20 years, she has started
and run successful product and service companies, including a desktop workflow
and document management product company and a 40-person services firm
specializing in BPM and e-commerce, and held the position of BPM evangelist for
a major BPM vendor. Currently, she practices as a BPM analyst and architect,
performing engagements for end-user organizations and BPM vendors. She writes
the popular "Column 2" BPM blog at www.column2.com, is a contributing
author on other business and social media-related blogs, and has been a
featured speaker on BPM and its impact on business at conferences and customer
sites in several countries.
Emma Langman has worked as a consultant and trainer
since 1999, when she began her transition from Civil Engineer to a cross-sector
specialist in Systems Thinking, Organisational Change and Learning &
Development. She has worked as an internal or external consultant in
engineering, government, retail and not-for-profit. Her main focus is
facilitating change through individual and team interventions that cross both
vertical and horizontal organisational silos (and may involve several partner
organisations). She specialises in helping organisations see the role and
power of the individuals within the system; and the impact of the current
design of the system on the behaviour of teams and individuals – with a view to
“improving individual performance through systemic changes – and improving
system performance through changes in individuals”. Emma has a no-jargon,
pragmatic and engaging delivery style. She has facilitated numerous workshops
and training events from front-line to boardroom; with groups from 1-to-1 to
large scale (100+) events.
As a VP of Business Development at QPR Software, Teemu Lehto is driving the company’s innovations and product development in Automated Business Process Discovery. Having held several managerial positions over past 20 years in Nokia and Fujitsu Services, he joined QPR over 10 years ago and has gained extensive experience in process development and has passion for analytics, perfect combination for driving the development of data centric software. Teemu is a seasoned speaker in industry events and holds a Masters in Computer Science. Currently he is working on his PHD on Automated Business Process Discovery and Analysis in Aalto University, Helsinki, Finland.
Lucy Loh has a long track record in blue
chip organisations as both an internal change agent and external consultant.
This includes developing innovative ways to get senior managers to engage with
complex ideas, specifically around the integration of business strategy, EA
and IT planning.
Kathy Long is currently BPM Lead for Shell Oil
Exploration & Production’s Onshore Division, was formally president of her
own company, Innovative Process Consulting. She has accumulated two decades of
experience in Business Process Management. She previously divided her time
between assisting clients with their BPM projects and training organizations in
process improvement. She is a frequent conference speaker on the various topics
of Business Process Management. She is now dedicating her time to helping with
the improvement of processes for Shell’s Onshore business. Ms. Long is the
author of several articles related to the various aspects of process. She is
also a regular column contributor to the Business Rules Journal and the eBizq
Peter Matthijssen is a senior consultant
and service line manager at BiZZdesign. As a Lean Six Sigma black belt and
Business Process Management expert, he helps organizations to get better
results from their processes. In his work he aims at making organizations
stronger, as well as developing its employees. Peter is the author of several
books and publications on BPM and Lean management, for example ‘Thinking in
processes’ . He speaks on a regular basis on international conferences
like IRM and Building Business Capabilities.
Michael McDermott is the owner of MDM Consulting, the founder of Inside Business Architecture, and the leading authority on Organizational Resilience. Through the course of his tenure and practice, Mr. McDermott came to recognize that most companies don’t deal well with unanticipated change. Over time, Mr. McDermott recognized that this stemmed from a general failure to account for three persistent themes: that companies are embedded in their environments, that participation changes the game, and that the best companies are built to change. Realizing this, Mr. McDermott advanced the implications into a fully integrated, business allied, and technically vested approach to surviving change through Organizational Resilience. Today, Mr. McDermott assists companies in achieving the benefits that accompany Organizational Resilience. To that end, Mr. McDermott provides practical insight, tools and methods designed to assist in evaluation of both readiness and level of maturity, make the business case, and to provide guidance during transformation.
Business Architecture Track
Mark McGregor combines a wealth of experience as a seasoned BPM practitioner, a Six Sigma Black Belt and certified PRINCE2 practitioner with a talent for writing and analysis, having presented on and published hundreds of articles and papers on the subject of process modelling, Enterprise Architecture, BPM and process improvement. Mark has authored or co-authored a number of well known books on process, including "People Centric Process Management; Ask the Smart Questions", "In Search of BPM Excellence", "Thrive; How to Succeed in the Age of The Customer", and "Winning with Enterprise Process Management". Mark is also a certified trainer of Neuro-Linguistic Programming (NLP), and uses these skills to assist organisations in dealing with the cultural aspects of change and performance improvement. A recognised industry expert, Mark has been identified by Influencer 50 as among the top 50 influencers globally in both BPM and Case Management, he has worked with and advised many leading software vendors in the BPM sector. Mark is currently Product Marketing Director at OpenText, where he has a focus on modelling and BPM.
Gilles Morin is Vice President BPM Center
of Expertise at Alithis. He his responsible for the BPM consulting and training
practices. He has been involved in delivering BPM services in large
organizations in France and Canada. His perspective on BPM reflects his
practical and hands-on exprience on both side of the fence: as a former VP IT
Services who led the implementation of a BPM Program and CoE, and as a senior
strategic advisor who works with IT and Business clients to implement and
optimize their BPM program.
Ross Offer is a Technical Lead at Atkins, one of the world’s leading design, engineering and project management consultancies. He has had a career in IT spanning over 10 years working mostly with enterprise level corporate systems. During this time Ross has delivered a number of successful internal projects imbedding BPM solutions into the day to day Atkins world. He specialises in integrating IS solutions with the core corporate systems portfolio at Atkins – predominantly within the Oracle stack.
Martin Owen is the former Global Director of Enterprise Architecture and Strategic Planning for IBM, where he led the growth of IBM enterprise architecture tools and now continues to develop the success of EA and strategic planning tools at Corso. Martin has over twenty years' experience in Enterprise Architecture, MODAF and other industry frameworks and was a co-author of the BPMN specification. Martin is active with industry standards bodies and is the author of several white papers, currently leading the ArchiMate and UML mapping initiatives at the Open Group. He is CEO of Corso and responsible for strategy, products and direction.
After finishing his studies at the Utrecht
Institute of Technologies, Mark Paauwe started working as a software engineer and later
as a technical & information architect for several consultancy firms. Since
2005 Mark is the business owner of The Dragon1 Company that primarily focusses
on creating web based EA software tools and supporting architects in creating
visual architecture products for CIO’s, managers, stakeholders and engineers. Together
with a group of people Mark founded the open enterprise architecture method
Dragon1 that focuses on Visual Enterprise Architecture. Based on this method
Mark has developed different software tools for the architect and manager. Mark
is very active in the EA community. Chances are you will meet him and talk
about effective architecture visualization steering changes and management
Angela Parratt is Head of Transformation
& Joint CIO at Bath & North East Somerset, responsible for IT change
programmes in BANES Council and ensuring that the IT architecture evolves and
changes in a way which fully supports and aligns with the structure and
business operating model of the Council.
Bharat Patel was previously Enterprise
Architecture Manager at QBE Insurance and is now a Senior Solution Architect at
Chris Potts is a world-leading specialist
in strategies for investing in change. He is a hands-on corporate strategist,
a mentor to CIOs, Enterprise Architects, and Portfolio Managers, as well as a
writer and award-winning speaker. He has over twenty-five years’ experience in
Corporate and Business Strategies, Enterprise Architecture, Business Processes,
Investment Management and IT. Chris is the author of two groundbreaking
business novels – “FruITion: Creating the Ultimate Corporate Strategy for
Information Technology” and “RecrEAtion: Realizing the Extraordinary
Contribution of Your Enterprise Architects”. He delivers inspirational
conference keynotes, public seminars and private workshops around the world.
Kristiaan Proost is a pragmatic consultant with
over 15 years of experience in business and IT. Starting as a software
programmer and analyst in the nineties, he is now primarily working as a
business architect in strategic change projects. His aim is to focus on the
end-result for your customers, and to work towards the goals and expectations
of the organisation’s stakeholders, while business processes, applications,
roles and responsibilities are being modified. He is able to define,
communicate and implement business changes including IT, always taking into
account the culture and background of the people involved. Kristiaan has
primarily been working in a business administration context (versus
manufacturing), in diverse sectors: government and semi-government, social
services, banking and insurance, postal and logistics, maritime and
Pundarik Ranchhod is the Head of Mobile & BPM in Europe for Ascendant (now part of AVNET Inc.), where he focuses on business process improvement, design and mobility. With 18 years of software engineering and business management experience, he has helped many organisations implement complex business systems. He has worked previously for Texas Instruments Software, Sterling Software, Sun Microsystems and co-founded an IBM business partner company. He holds a Bachelor’s degree in Computer Science and Information Systems from Rhodes University.
Kramer Reeves has over 15 years experience
in the enterprise software industry, 10 of which at IBM. He is currently
Director of Product Marketing for IBM’s Business Process Management (BPM) and
Operational Decision Management (ODM), Business Rules and Event Processing
software portfolios and leads IBM's Service Oriented Architecture (SOA)
marketing agenda. In this role, Kramer leads a global organization that
defines IBM’s strategy and message for a portfolio of product and service
offerings under BPM, ODM, and SOA. Kramer leads teams in the understanding of
core customer and market requirements; defines IBM’s BPM go-to-market strategy
and vision based on client business challenges; and brings IBM BPM solutions
and skills to market. Kramer has held various management and leadership
positions while at IBM including acquisition related roles for six acquired
companies, including ILOG and Lombardi. Prior to joining IBM, Kramer spent
six years consulting and developing customer information and billing systems
for global clients in the energy and utility industries.
Jochen Reinartz is heading the Business Process Centre of Atradius Credit Insurance, Netherlands. Jochen has 15 years of experience in Business/IT Consulting. He works for and consulted leading German and international companies and served concurrently as university lecturer. His key interests are Business Process Management, Enterprise / Solution Architecture and Business Analysis and how these disciplines correlate / influence each other and can be materialised for the benefit of an enterprise enabling value creation. Questions in the background are: What are the right models and views to gain a better understanding of the complexity of an enterprise? How to engage with individuals, groups and culture in this context?
John Reynolds is a Product Manager for IBM BPM, focusing on empowering Business Users through collaboration and a wider spectrum of work patterns. Prior to IBM, John was a BPM practitioner with Lombardi where he had focused on client enablement by coaching business and technical teams through their initial BPM implementation projects.. John is also the author of the BPM flavored blog ThoughtfulProgrammer.com. John lives in Santa Fe, New Mexico with his wife Teri.
Dr Michael Rosemann is Professor and Head
of the Information Systems School at Queensland University of Technology, Brisbane, Australia. Dr Rosemann is the author/editor of seven books, more than 200
refereed papers, Editorial Board member of ten international journals and
co-inventor of US patents. His recently edited ‘Handbook of Business Process
Management’ is the most comprehensive consolidation of global BPM thought
leaders; his publications have been translated into German, Russian, Portuguese
and Mandarin. He has been the Chair of the first International Conference on
Business Process Management outside Europe (2007). Dr Rosemann regularly
conducts global conference keynotes and invited presentations for organizations
such as Gartner, Oracle or SAP. His research projects received funding from
industry partners such as Accenture, Brisbane Airport, Infosys, Rio Tinto,
Queensland Government, SAP, Suncorp and Woolworths. Michael regularly provides
advice to organisations from diverse industries including telco, banking,
insurance, utility, retail, public sector, logistics and the film industry. In
2010, Dr Rosemann was appointed as a Visiting Professor at Viktoria Institute, Gothenburg, Sweden.
Mike Rosen is Director of Cutter
Consortium’s Business and Enterprise Architecture Practice and Senior
Consultant with its Business-IT Strategies Practice. Mr. Rosen is also a
Founding Member of the Business Architecture Guild. He has more than 30 years
of technical leadership experience architecting, designing, and developing
software applications and products. Currently, he provides expert consulting
services in the areas of Enterprise Architecture, Business Architecture and
SOA. Previously, Mr. Rosen was CTO at AZORA Technologies and M2VP, Inc., and
Chief Enterprise Architect at IONA Technologies, PLC, and Genesis Development
Corporation. Mr. Rosen was also a product architect, technical leader, and
developer for commercial middleware products from BEA and Digital. His
involvement in product development includes Web services, Java, CORBA, COM,
messaging, transaction processing, DCE, networking, and operating systems.
Ronald G. Ross serves as Executive Editor
of BRCommunity and the Business Rules Journal. He gives popular public seminars
though IRM-UK. Mr. Ross is recognized internationally as the "father of
business rules." He was a charter member of the Business Rules Group (BRG)
in the 1980s, and an editor of the two landmark BRG papers, "The Business
Motivation Model" and "Business Rules Manifesto". He is active
in OMG standards, with core involvement in SBVR. Mr. Ross is Principal and
Co-Founder of Business Rule Solutions, LLC. At BRS, Mr. Ross actively consults
and co-develops Proteus®, its innovative business rules and decision analysis
methodology, including the popular RuleSpeak® (www.RuleSpeak.com). Mr. Ross is
the author of nine professional books. His newest: Business Rule Concepts (2013), a 4th edition of his ever-popular, easy-to-read 1998 handbook, and Building Business Solutions: Business Analysis with Business Rules (with Gladys
S.W. Lam, 2011, an IIBA® Sponsored Handbook).
Dr. Jorge Sanz has more than 20 years in
research and practice in business transformation, process management and
technical areas of information sciences and communication technologies. He has
worked in telecommunications, health care and banking for global firms. Jorge
held executive positions in marketing, business development and founder of a
start-up company in health care systems. He led services innovation and digital
distribution channels. He was a full professor in the United States and President of a business and economics school. Jorge conducts research on
the foundational modeling and SW tooling of business operations, business
processes, componentized architectures and information technology as a
transformational instrument in enterprises. He has a PhD in computer science,
and specializes in statistical modeling of time series applied to analytical
modeling in companies and macro-economics. Today, he works for IBM Research and
does applied research work on the liaisons between business processes and
information, as well as deep analytics for business performance modeling and prediction.
He actively consulted for European, American and Chinese companies. He leads
professional activities in international communities of business informatics
and service engineering and has chaired several conferences on the interplay of
business and IT, both from an architecture and a practice view. Jorge has more
than 130 published papers and several books. He is a Fellow of the IEEE
Kai Schlüter has been working as Director of Enterprise Architecture since January 2012 and has worked with Architecture since 2006. His focus has always been to optimize the flow of information for better outcome. His current area of focus is to build an Enterprise Architecture function in Danfoss A/S. Occasional blogger on http://socialea.chickenbrain.de
Jeff Scott is the Vice President of Business
and Technology Strategy for Accelare Inc., a US based management consulting
firm enabling strategy execution excellence. He works with Fortune 1000
companies on a wide variety of consulting engagements including strategy
development, business architecture, organizational change, and innovation
management. Before joining Accelare, Jeff was a principal analyst with
Forrester Research where he established Forrester’s business architecture
practice and published over 50 research reports and numerous articles on the
topics of business architecture, enterprise architecture management, and
strategy development. Jeff is an internationally recognized thought leader in
the areas of business architecture, IT leadership, and organizational
innovation. He frequently speaks, writes, and teaches seminars on these topics.
He has a Master of Arts degree in learning and experimental psychology from Wake Forest University. Jeff currently writes the blog: The Business Architect.
Dr. Ricardo Seguel is Vice Director of Excellentia
BPM, a consultancy company expert on Enterprise Architecture, Process
Management and Process Intelligence. He is also Founder and Director of BPM
LATAM, the innovation and research center of Excellentia BPM, which is the main
spot in the region. Ricardo is Ph.D. from the Eindhoven University of
Technology, the Netherlands, and he has worked with several multinational
companies improving their processes using Process Analytics and Process Mining.
He has also helped companies to transform their business models innovating in
the service value proposition.
Dr. Alaa Serry is P++ founder. In an odyssey that took more than three
decades, he developed a keen interest in systems and application performance.
In 1984, Dr. Serry earned his PhD in computer systems performance from the University of Toronto and an Executive Global MBA from the Toronto Rotman School of
Management in 1999. Dr. Serry worked with organizations worldwide covering
financial, government, health, and private sectors. He was privileged to be a
PhD student of Prof. Ken Sevcik [1944-2005] of the Computer Science department
at University of Toronto. Prof. Sevcik is a renowned scholar and a worldwide
expert of systems performance who was instrumental in advancing that field. Dr.
Serry and Prof. Sevcik maintained contact and friendship for well over 25
years. Dr. Serry is blessed with two wonderful daughters who have become
successful business ladies and a son attending University of Waterloo to become a commercial pilot soon.
Alec Sharp has managed his consulting and
education business, Clariteq Systems Consulting Ltd., for over 30 years.
Serving clients from Ireland to India, and Washington to Wellington, Alec's
expertise includes facilitation, strategy development, data management,
business analysis, and business process improvement. He conducts workshops and
conference presentations on these topics globally, consistently receiving
"excellent" ratings. Alec is the author of the second edition of "Workflow Modeling" (Artech House, 2008) which is widely used as a
university text and is a best-seller in the field.
Phil Short leads the IT Operations for the Canadian Division of Mars Inc. and offers support to other major business change initiatives in the global organization. He has a formal engineering education that has been adapted to the modern business environment. He has a track record of providing pragmatic solutions to business problems including a successful SAP implementation and the establishment of business process governance. He is continuously looking to lead and drive enhanced business performance through the appropriate use of business processes management and supporting technologies.
Richard Shreeve is a Principal Business
Consultant at IPL, a leading UK IT services company specializing in the
delivery of intelligent business solutions. He has over 20 years experience in
a variety of senior roles working at a number of leading organizations
including BP, Bank of England, Cassidian, HBOS and Orange. Experienced in the
fields of Enterprise Architecture, Business Process Management, Information
Management and Requirements Engineering, Richard has contributed to the success
of many high profile programmes across a variety of sectors including
Manufacturing, Financial Services, Telecoms and Emergency Services.
Dr. Darius Silingas is a Head of Solutions
Department at No Magic Europe, a vendor of a worldwide popular modeling
platform MagicDraw. His main responsibility is helping organizations to build
efficient modeling culture, which enables sustainable business and system
architectures. Darius delivered over 200 training and consultancy sessions for
public and private sector organizations in 20 countries, spoke at numerous
conferences, and wrote multiple articles on business and software modeling.
Darius is the founder and chair of an annual conference BPM in Practice, which
is annually held in Vilnius, Lithuania. Darius is also a part-time Associate
Professor at Vytautas Magnus University, where he teaches Business Systems
Analysis and Modeling and a Visiting Lecturer in BPM program at ISM Executive School, where he teaches Business Process Modeling with BPMN. Darius holds
Ph.D. in Informatics and is OMG Certified Expert in BPM.
Martin Sykes is the People and Delivery
Director for the Enterprise Strategy and Architecture practice in Microsoft
Services. During the last 16 years he has been the lead in three organizations
for their Enterprise Architecture teams and a coach to EAs around the world.
Over that time Martin has been developing an approach to corporate storytelling
through work in the public and private sectors called CAST that is described in
the book Stories that Move Mountains.
Andrew Tucker joined the DWP 5 years ago.
Initially working within the DWP Corporate and Shared Service Architecture
team. He then moved to the DWP CTO office - during the next few years he work
within a number of CIT organisational areas – helping to develop a number of
departmental IT strategies and working constantly to embed the Enterprise
Architecture into CIT Operations as well as explaining its relevance. In Early
2011 he was asked to Head the Strategy and Architecture function – to both lead
the CIT Strategy team and to re-establish the DWP Enterprise Architecture.
Andrew has an Msc in Computing and is TOGAF certified as well as a certified
IBM Enterprise Architect.
David Twaddell is an enterprise architect working in
financial services, and a data management specialist. David is also the present
chairman of the BCS Enterprise Architecture Group.
Rick F. van der Lans is an independent analyst, consultant, author, and lecturer specializing in data warehousing, Business Intelligence, and database technology. He is Managing Director of R20/Consultancy. Mr. van der Lans is an internationally acclaimed lecturer. For many years now, he is the chairman of the annual European Business Intelligence and Data Warehouse conference. Rick writes for various websites including the well-kwown B-eye-Network.com, and he is the author of many whitepapers. His popular books, including "Introduction to SQL" and "The SQL Guide to Oracle", have been translated into many languages and have sold over 100,000 copies. Recently, Rick published a new book entitled "Data Virtualization for Business Intelligence Systems".
Sari Vehtari has wide experience in process and change management. She has worked with business process management, supply chain management, lean implementation, business development and IT. Sari currently works as Chief Architect, Business Processes in Fortum (international energy company with operations in Nordic, Baltics, Europe, Russia and India). Previously Sari has worked in Nokia in several process development leadership positions.
Sari Vehtari has M.Sc. degree in operations management from Lappeenranta University of Technology and D.Sc in Industrial Management from Helsinki University of Technology.
Kai Wähner works as Principal Consultant at Talend. His main area of expertise lies within the fields of Java EE, SOA, Cloud Computing, BPM, Big Data, and Enterprise Architecture Management. He is speaker at international IT conferences such as JavaOne, ApacheCon or OOP, writes articles for professional journals, and shares his experiences with new technologies on his blog (www.kai-waehner.de/blog).
Neil Ward-Dutton is co-founder and Research Director at MWD Advisors, a specialist research and advisory firm which provides practical, independent industry insights to business analytics, process improvement and digital collaboration professionals working to drive change with the help of technology. With over 20 years’ experience Neil is one of Europe's most experienced and high-profile IT industry analysts. His areas of expertise include business process management (BPM), enterprise architecture (EA), Cloud computing and IT strategy. In addition to his research activities Neil acts as an advisor to BPM practitioners and IT leaders in enterprises around the world, as well as to leading technology vendors. He is also a regular speaker at conferences across Europe and North America. He is quoted frequently in mainstream and IT specialist media.
M.Sc (eng) Kristian Witting is responsible of IT and process development in Ruukki Construction Oy. He has been working in Ruukki for over 20 years in different roles, mainly in the development function. Lately Kristian has been leading the roll outs of Ruukki’s common ERP system to different countries and market areas where Ruukki Construction has business activities. Thereby he has gained a large experience of different working cultures and processes. Nowadays the main focus is on development and harmonizing the business processes.
Selvyn Wright Is a professional trainer
with over 17 years of experience teaching technology and analysis, design and
architecture methodology. He has taught TOGAF for over 5 years. During this
time he has taught over 450 students with a certification pass of approximately
99%. His clients include Barclays Capital, Atos, Network Rail, Logica,
Ericson, BAE and MBDA. Previous to this, Selvyn was a Graduate Training Programme
Lecturer at Morgan Stanley Investment Management and a Technical CORBA
Architect at NATS.
John A. Zachman is the originator of the
"Framework for Enterprise Architecture" which has received broad
acceptance around the world as an integrative framework, or "periodic
table" of descriptive representations for Enterprises. He is not only
known for this work on Enterprise Architecture, but is also known for his early
contributions to IBMs Information Strategy methodology as well as to their
Executive team planning techniques. Mr. Zachman retired from IBM in 1990,
having served them for 26 years. He is Chief Executive Officer of the Zachman
Institute for Framework Advancement (ZIFA), an organization dedicated to
advancing the conceptual and implementation states of the art in Enterprise
Architecture. He also operates his own education and consulting business,