Current Public Seminars
"The course, and our instructor James Robertson were fantastic. Actually the point is that James is not just an instructor delivering a generic course syllabus, he and Suzanne authored the text book, and designed the course but, most importantly, they have real world experience helping countless organisations to master the difficult process of gathering, analysing and documenting requirements. Myself and my team came back from the course filled with enthusiasm and ideas of how to improve - testament to the course and James! I would recommend this course without hesitation."
Nick Collins, First Rate
"Inspirational. Able to provide lots of examples to demonstrate theories and practices."
Zoey Moore, Business Project Manager, Aegon UK Services
"Good mix of lectures and workshops. Never felt bored - time flew. Very easy to listen to and obviously 'knew his stuff'".
Sharon Sane, Business Analyst, Aegon UK Services
"Informative, practical, thought provoking. (Speaker was) knowledgeable, excellent communicator, able to make things real."
Iche Otonti, IT Consultant, Qiaow td
"The seminar was a mind opener for me. I started to use some of the seminar teachings the day after and I keep wondering at the enormous difference it makes in my daily job. For the first time in 20 years, I feel in control of client requirements and from there the full project lifecycle!"
Francois-Pierre Moriceau, IT Solutions Architect, Orange Business Services
"Suzanne's experience and enthusiasm was infectious!"
Eve Finney, Business Analyst, ING Direct
"Really well paced and easy to understand."
Peter Herring, Systems Analyst, Capstone Mortgage Services
"The flow followed that of the requirements process, was easy to relate to and follow."
Tom Jacobs, Business Analyst, Lloyds TSB
"Very informative, lots of relevant stories, very knowledgeable."
Emma Temple, Business Change Analyst, Capstone Mortgage Services
"Lively, knowledgeable, articulate - absolutely excellent."
Steve Coe, Requirements & Testing Manager, Department of Work & Pensions
"One of the best!"
Helena Bone, Senior Business Analyst, HBOS General Insurance
"Good theory, loaded up with solid practical experience. Excellently communicated and paced."
Ian James, Principal Consultant, Ordnance Survey
3-Day Seminar and Workshop
Mastering the Requirements Process:
Build the Right Software - First Time
| Register On-line: 20-22 February 2012, London 16-18 October 2012, London |
|
Click
Here To Download The 2012 .PDF Brochure
- Overview
- Learning Objectives
- Seminar Outline
- Audience
- Speaker Biography
- Testimonials
- Seminar Fee
- Multiple Seminar Booking Discount and Group Booking Discount
- Hotel Venue and Accommodation
Click here for an in-house quote request or for further information regarding in-house training.
Overview
Requirements are the most misunderstood part of systems development, and yet
the most crucial. Requirements must be correct if the rest of the development
effort is to succeed. This workshop presents a complete process for eliciting
the real requirements, testing them for correctness, and recording them clearly,
comprehensibly and unambiguously.
Software development today has more demands on it than ever; and fewer
resources to meet those demands. Getting the software right-the first
time-is the most effective way to succeed under these circumstances.
Today's requirements process is incremental with quick cycle times.
It uses prototypes and scenarios, and it ensures that your developers
know precisely what you-and your customer-mean when you write a fit
criterion - a concise test case for the requirement
This workshop shows you how to precisely define the scope of the business
problem, to discover and involve the appropriate stakeholders, to use
techniques such as apprenticing and use case workshops to learn what
the business really needs, to write testable requirements, unambiguously
so the right system gets built.
- Determine your client's needs-exactly
- Discover the real business, and how to improve it
- Write requirements that are complete, traceable, and testable
- Precisely define the scope of the project
- Discover all the stakeholders-and keep them involved
- Use up-to-date techniques such as storyboarding, prototyping and wikis
- Get the right requirements quickly
• Project Blastoff
This builds a foundation for the requirements project by establishing its Scope-Stakeholder-Goals. This gives you the precise scope of the business area to be studied; a testable goal for the project; and using stakeholder maps, you can identify all the sources of requirements. Additionally, the blastoff ensures the project is viable and worthwhile.• Trawling for Requirements
At the core of any requirements process is the ability to get people to tell you what they really need, rather than their perceived solution, or what they think you might be able to deliver. We show you how to use apprenticing, use case workshops, interviewing, brainstorming, and other techniques to discover exactly what the customers need=and want.• Functional Requirements
Functional requirements are those things the product must do. You discover them by understanding the real work of the organisation, and determining what part of that work the automated product can best do. The work and its interaction with the product are usually modeled with scenarios, and from these, you can readily derive the functional requirements.• Non -functional Requirements
Non-functional requirements are properties the product must have, such as the desired look and feel, usability, performance, cultural aspects and so on. This section discusses the types of non-functional requirements, and shows you how to use the template, and other methods, to find the all-important qualitative requirements for your product.
• Managing Your Requirements
Requirements are the lynchpin of any development effort, and so have to be written correctly and managed effectively. This section demonstrates the use of a template to help you write requirements. It looks at requirements management issues like traceability, prioritization and conflicting requirements. We also look at tools to help manage requirements specifications.• The Quality Gateway
Testing is most effective when it is done early in the development cycle. Here we demonstrate how to test requirements before they become part of the requirements specification. The Quality Gateway rejects out-of-scope, gold-plated, non-viable, incorrect and incomplete requirements. We show how you can attach an unambiguous fit criterion to a requirement. This makes the requirement testable, as well as ensuring the implemented solution precisely matches the customer''s expectations.• Prototyping and Scenarios
Some requirements are not discovered until the user has the opportunity to use the product. Prototyping is a way of discovering requirements by testing mock-up products for the user's work. Here we look at the merits of both low and high-fidelity prototypes, and how they and scenarios are used to discover previously-hidden requirements.• Your Requirements Process
We look at how to make your own requirements process as effective and efficient as possible. For example, accelerating the requirements gathering by establishing the scope then building an early throwaway prototype before moving on to incremental delivery. Each part of the requirements process is examined so that participants can discuss problems and ideas related to their own situation, and how they can use the lessons from this course to improve their existing requirements process.
Workshops
We want you to use this right away. Each of the teaching chapters is
reinforced with a workshop where you apply the concepts presented in
the seminar. Participants work in teams to discover, specify and evaluate
requirements for a significant system by:
- Defining the project's scope, its goals and the relevant stakeholders
- Identifying business use cases and product use cases
- Prototyping the product to find hidden requirements
- Applying the requirements specification template
- Defining functional and non-functional requirements
- Deriving the fit criterion, or measurement, for the requirements
If you want to join the elite band of software developers whose systems are used-and enthusiastically used-then come and participate when one of the industry's most respected names explains how you can get the most value from your requirements gathering activities.
It will take three days out of your schedule, and we will give them back to you with interest (think how much extensive modification and abandoned systems cost you). We know that when you use a better requirements process, you save months of maintenance effort, be more responsive to user requests, and avoid building systems that end up as shelfware. Find out how you can gather requirements that deliver your systems earlier, and ensure that they are used, and useful.
- Business Analysts
- Systems Analysts
- Requirements Engineers
- Requirements Managers
- Systems Developers
- Software Developers
- Software Engineers
- Project Leaders/Managers
- Programme Managers
- Product Managers
- Consultants
- Users and Software Customers
And any other user or software customer and want to ensure the requirements process delivers what you need.
Special Features
- Your instructor has real-world experience, and is able (and willing) to call on years of experience when discussing your particular requirements issues.
- Your own copy of the acclaimed Mastering the Requirements Process, Second Edition by Suzanne and James Robertson, published by Addison Wesley.
- A copy of the Volere Requirements Specification Template. This complete template provides the foundation for your own requirements specifications.
- A complete version of the Volere Requirements Process. This guides you through the intricacies of requirements gathering.
- Guidance on tools currently available to assist requirements capture and recording.
- References to books and sources of up-to-date requirements engineering techniques
- A final session where, through discussions, interaction and demonstrations, you can ensure you have a requirements process suitable for your organization
This course has been endorsed by The International Institute of Business Analysts. As such, this course has been approved as being aligned to the Business Analysis Body of Knowledge (BABOK) and hence are recommended training for business analysts who wish to sit the exam to become Certified Business Analysis Professionals (CBAP). For further information on how to register for the CBAP examination please refer to certification at www.theiiba.org.
Materials
Along with the seminar materials, delegates will receive a FREE copy of Mastering the Requirements Process book-Second Edition by James and Suzanne Robertson. ISBN: 0321419499. Publisher Addison-Wesley Professional. |
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James Robertson James Robertson is a consultant, teacher, author, project leader whose area of concern is the requirements for products, and the contribution that good requirements make to successful projects. James is a leading proponent of the principle of introducing innovation into the requirements process. His controversial article "Eureka: Why Analysts Should Invent Requirements" in IEEE Software has provoked much discussion and has been widely quoted. Before becoming a systems engineer, James trained as an architect and his experience in that profession provides inspiration for his work on innovation and creativity. He is co-author of Mastering the Requirements Process, Second Editions (Addison-Wesley 2006), Requirements-Led Project Management (Addison-Wesley 2005) and the Volere approach to requirements engineering. He is also a founder of The Atlantic Systems Guild, a think tank known for its innovative systems engineering techniques. |
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Suzanne Robertson Suzanne Robertson is co-author of Mastering the Requirements Process, Second Edition (Addison-Wesley 2006) a book that provides guidance on finding requirements and writing them so that all the stakeholders can understand them. Her other requirements book, Requirements-Led Project Management (Addison-Wesley 2005) addresses how to use requirements as input to planning and management. She is also co-author of the Volere approach to requirements engineering. She has more than 30 years experience in systems specification and building. Her courses on requirements, systems analysis, design and problem solving are well known for their innovative workshops and practical applicability. Current work includes research and consulting on finding and involving the right stakeholders, the building of requirements knowledge models and running audits for assessing requirements specifications. She is a principal and founder of The Atlantic Systems Guild and is founding editor of the Requirements column in IEEE Software magazine. |
Seminar Fee
£1,445 + VAT (£289) = £1,734
Hotel Venue and Accommodation
20-22 February 2012
Venue: etc.venues Paddington
57 North Wharf Rd
Paddington Basin, London, W2 1LA
Sales: 020 7989 0590
Switchboard: 020 7989 0590
Email: paddington@etcvenues.co.uk
http://www.etcvenues.co.uk/venues/paddington
16-18 October 2012
Venue: TBA London
London Accommodation: IRM UK in association with JP Events Ltd has arranged special discounted rates at all venues and at other hotels nearby the venue. Please visit the JP Events website for further information.
E-mail: info@jpetem.com Tel +44 (0)84 5680 1138 Fax +44 (0)84 5680 1139.
In-House Training
If you require a quote for running
this course in-house, please contact us with the following details:
- Subject matter and/or speaker required
- Estimated number of delegates
- Location (town, country)
- Number of days required (if different from the public course)
- Preferred date
Please contact:
Jeanette Hall
E-mail: jeanette.hall@irmuk.co.uk
Telephone: +44 (0)20 8866 8366
Fax: +44 (0)1923 828 770
Speaker: Suzanne Robertson
Click here if you would like to receive a copy of all Suzanne Robertson’s articles that have appeared in our free monthly e-newsletter. To subscribe to this e-newsletter click here.
Endorsed by |
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Mastering the Requirements Process is an endorsed
course by the IIBA |
| Media Sponsors |
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Business
Analysis Series
Mastering the Requirements Process
Mastering Business Analysis
Business Rules and Decision Analysis
Working with Business Processes: Discovery, Mapping, Redesign and Requirements
Building and Using a Business Process Architecture
Multiple Seminar Booking Discount
Attend more than one of our seminars and you will be entitled to the following discounts:
- 2nd course 10%
- 3rd course 15%
- 4th course 20%
- 5th+ course 25%
Group Booking Discount
20% discount for 5 or more registrations made at the same time.
We regret that this offer cannot be used in conjunction with the Multiple Seminar Discount or any other discount.
Special Feature Mastering the Requirements Process Related Books Adrenaline Junkies and Template Zombies: Understanding Patterns
of Project Behavior Complete Systems Analysis |
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You can purchase the Conference Slides on CD from the