Current Public Seminars
"Excellent lecturer with a good background. Very good content with a lot of examples and illustrations."
Mr Abdulaziz Almajed, IT Development Manager, Qiyas
"I attended the Mastering the Requirement course after recommendations by colleagues. I was particularly interested in finding out more about the Volere approach. I found the trainer helped to embed the theory into workplace scenarios in a very practical way. There were a range of backgrounds among the delegates, including myself who is not from a software development background but I still found elements that I could take away and have been using in my day to day work since."
Zoë Britt, Research and Communications Manager, GeoPlace
"Inspirational. Able to provide lots of examples to demonstrate theories and practices."
Zoey Moore, Business Project Manager, Aegon UK Services
"Good mix of lectures and workshops. Never felt bored - time flew. Very easy to listen to and obviously 'knew his stuff'".
Sharon Sane, Business Analyst, Aegon UK Services
"Informative, practical, thought provoking. (Speaker was) knowledgeable, excellent communicator, able to make things real."
Iche Otonti, IT Consultant, Qiaow td
"The seminar was a mind opener for me. I started to use some of the seminar teachings the day after and I keep wondering at the enormous difference it makes in my daily job. For the first time in 20 years, I feel in control of client requirements and from there the full project lifecycle!"
Francois-Pierre Moriceau, IT Solutions Architect, Orange Business Services
"Really well paced and easy to understand."
Peter Herring, Systems Analyst, Capstone Mortgage Services
"The flow followed that of the requirements process, was easy to relate to and follow."
Tom Jacobs, Business Analyst, Lloyds TSB
"Very informative, lots of relevant stories, very knowledgeable."
Emma Temple, Business Change Analyst, Capstone Mortgage Services
"Lively, knowledgeable, articulate - absolutely excellent."
Steve Coe, Requirements & Testing Manager, Department of Work & Pensions
"One of the best!"
Helena Bone, Senior Business Analyst, HBOS General Insurance
"Good theory, loaded up with solid practical experience. Excellently communicated and paced."
Ian James, Principal Consultant, Ordnance Survey
3-Day Seminar and Workshop
Mastering the Requirements Process:
Getting Requirements Right
21-23 October 2013, London
- Learning Objectives
- Seminar Outline
- Speaker Biography
- Seminar Fee
- Multiple Seminar Booking Discount and Group Booking Discount
- Hotel Venue and Accommodation
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This workshop presents a complete process for uncovering the real requirements, testing them for correctness, and recording them clearly, comprehensibly and unambiguously. This requirements process starts with the business—for it is only within the business that you can discover the real needs. When you know the real needs, it is possible to determine the system that best serves those needs, and to specify, completely and innovatively, the requirements to get that system built. Correctly.
- Discover the right requirements
- Uncover the real needs of the business
- Choose the optimal strategy for your requirements discovery
- Produce requirements that are complete, unambiguous, and testable
- Prioritise requirements and deliver the optimal value to your client
- Use up-to-date requirement techniques
- Get the right requirements quickly
- Reduce development time by building only the true needs
Project Blastoff This builds a foundation for the requirements project by establishing its Scope-Stakeholder-Goals. This gives you the precise extent of the business area to be studied; a testable goal for the project; and using stakeholder maps, you can identify all the sources of requirements. Additionally, the blastoff ensures the project is viable and worthwhile.
Trawling for Requirements You have to get stakeholders to tell you what they really need, rather than their perceived solution, or what they think you might be able to deliver. We show you how to use apprenticing, use case workshops, interviewing, brainstorming, and other techniques to discover exactly what the customers need and want.
Functional Requirements Functional requirements are those things the product must do. You discover them by understanding the real work of the organisation, and determining what part of that work the automated product can best do. The automated product is specified using well-formed requirements. We also discuss agile story cards as a way to capture the needed functionality.
Non-functional Requirements Non-functional requirements are properties the product must have, such as the desired look and feel, usability, performance, cultural aspects and so on. This section demonstrates the importance of correct non-functional requirements, and discusses the various types. It shows you how to use the template, and other methods, to find the all-important qualitative requirements for your product.
Prototypes and Deviations Prototyping is a way of discovering requirements by testing mock-up products for the user’s work. Here we look at the merits of both low and high-fidelity prototypes, and how they and scenarios are used to discover previously-hidden requirements. We also look at the wanted alternatives, unwanted exceptions and potential misuses of the product.
Writing Requirements This section addresses the need to communicate requirements—how to formulate them and how to include an unambiguous fit criterion. This makes the requirement testable, as well as ensuring the implemented solution precisely matches the client’s expectations.
The Quality Gateway Testing is most effective when it is done early in the development cycle. Here we demonstrate how to test requirements before they become part of the requirements specification. The Quality Gateway rejects out-of-scope, gold-plated, non-viable, incorrect and incomplete requirements.
Managing Your Requirements Requirements are the lynchpin of any development effort, and so have to be managed effectively. We look at strategies for your requirements project, the requirements knowledge model, how to prioritise requirements, and how to resolve conflicting requirements. We take a quick look at tools to help manage requirements.
Your Requirements Process You discuss and determine how to make your own requirements process as effective and efficient as possible. This involves incorporating your own organisational processes into the requirements activity. You build a model of how you will use what you have learned when your return to your own work place.
We want you to use this right away. Each of the teaching chapters is reinforced with a workshop where you apply the concepts presented in the seminar. Participants work in teams to discover, specify and evaluate requirements for a significant system by:
- Defining the project's scope, its goals and the relevant stakeholders
- Identifying business use cases and product use cases
- Prototyping the product to find hidden requirements
- Applying the requirements specification template
- Defining functional and non-functional requirements
- Deriving the fit criterion, or measurement, for the requirements
If you want to join the elite band of software developers whose systems are used-and enthusiastically used-then come and participate when one of the industry's most respected names explains how you can get the most value from your requirements gathering activities.
It will take three days out of your schedule, and we will give them back to you with interest (think how much extensive modification and abandoned systems cost you). We know that when you use a better requirements process, you save months of maintenance effort, be more responsive to user requests, and avoid building systems that end up as shelf ware. Find out how you can gather requirements that deliver your systems earlier, and ensure that they are used, and useful.
- Business Analysts
- Systems Analysts
- Requirements Engineers
- Requirements Managers
- Systems Developers
- Software Developers
- Software Engineers
- Project Leaders/Managers
- Programme Managers
- Product Managers
- Users and Software Customers
And any other user or software customer and want to ensure the requirements process delivers what you need.
- Your instructor has real-world experience, and is able (and willing) to call on years of experience when discussing your particular requirements issues.
- Your own copy of the acclaimed Mastering the Requirements Process: Getting Requirements Right, Third Edition by Suzanne and James Robertson, published by Addison Wesley.
- A copy of the Volere Requirements Specification Template. This complete template provides the foundation for your own requirements specifications.
- Guidance on tools currently available to assist requirements capture and recording.
- References to books and sources of up-to-date requirements engineering techniques
- A final session where, through discussions, interaction and demonstrations, you can ensure you have a requirements process suitable for your organizatio
This course has been endorsed by The International Institute of Business Analysts. As such, this course has been approved as being aligned to the Business Analysis Body of Knowledge (BABOK) and hence is recommended training for business analysts who wish to sit the exam to become Certified Business Analysis Professionals (CBAP). By attending this course, you will earn 21 PDs (Professional Development hours) or 21 CDUs (Continuing Development Units). For further information on how to register for the CBAP examination please refer to certification at www.theiiba.org. The IIBA endorsement is registered by the Atlantic Systems Guild
Along with the seminar materials, delegates will receive a FREE copy of Mastering the Requirements Process book-Third Edition by James and Suzanne Robertson. ISBN-10: 0321815742 | ISBN-13: 978-0321815743 | Edition: 3. Publisher Addison-Wesley Professional.
James Archer has worked in many different application areas using the Volere approach. He has always managed to come up with innovative solutions to the business problems, ones that have proved to be cheaper to implement and provide greater customer satisfaction in the long-term. He has always taken the approach of discovering the essence of the business problem before leaping into technical solutions, and customers provide glowing references to James's skills. James also speaks on various aspects of Business Analysis to organisations across the UK including running popular workshops at the Government IT Profession Conference. He is a co-founder of the Business Change Special Interest Group of the BCS. In 2009, James was awarded 'The Business Analyst of the Year' IT Industry Award.
Hotel Venue and Accommodation
21-23 October 2013
VENUE: etc.venues Paddington
57 North Wharf Rd
Paddington Basin, London, W2 1LA
Sales: 020 7989 0590
Switchboard: 020 7989 0590
London Accommodation: IRM UK in association with JP Events Ltd has arranged special discounted rates at all venues and at other hotels nearby the venue. Please visit the JP Events website for further information.
E-mail: email@example.com Tel +44 (0)84 5680 1138 Fax +44 (0)84 5680 1139.
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Telephone: +44 (0)20 8866 8366
Fax: +44 (0)1923 828 770
- 2nd course 10%
- 3rd course 15%
- 4th course 20%
- 5th+ course 25%
Group Booking Discount
20% discount for 5 or more registrations made at the same time.
We regret that this offer cannot be used in conjunction with the Multiple Seminar Discount or any other discount.