Current Public Seminars
"Attending Mastering Business Analysis seminar brought me even closer to understanding what IT can do for business."
Gasper Babic, IT Account Manager for Comops, Lek Pharmaceuticals d.d.
"Very interesting and confirmed my beliefs of what a BA should be doing."
Kelly Newnham, Business Analyst, Scottish & Southern Energy
"Very good explanations when questions aired. Lots of real life examples too."
Claire Pearson, Business Process Analyst, AQA
2-Day Seminar
Mastering Business Analysis
Register On-line: |
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Click
Here To Download The 2012 .PDF Brochure
- Overview
- Learning Objectives
- Seminar and Workshop Outline
- Audience
- Speaker Biographies
- Testimonials
- Seminar Fee
- Multiple Seminar Booking Discount and Group Booking Discount
- Hotel Venue and Accommodation
Click here for an in-house quote request or for further information regarding in-house training.
Overview
Business analysis provides the foundation for almost every kind of business change and system development. The craft of business analysis is to investigate the business, to find problems and recommend ways to improve them, to improve business processes and to write the requirements for any proposed automated system. Business analysis is a combination of modelling, systemic thinking, innovating, communicating, root cause analysis, persuasion and several other skills. In short, business analysis is about understanding the real business, finding the true business problem and providing solutions to make the business work better.
- Discover real business needs, not just the most talked-about ones.
- Improve the business processes by applying automation or other means.
- Define the most beneficial scope for the analysis project.
- Use models to understand and communicate the business processes, and ensure stakeholders also understand.
- Understand how to employ business events as a way of partitioning the business for easier understanding.
- Be better at interpersonal communication.
- Think systemically, and find the best way to improve your client's business.
- Be a better business analyst
Business Analysis
- Improving the business
- Studying a business to see the real problem
- Using systemic thinking to see past the technological bias
- Benefits, opportunities and the desired state of the business
Modelling Business Processes
- Modelling as a way to understand the business
- Business Process Modelling Notation (BPMN)
- UML models
- Scenarios, the "business friendly" model
- Data models
Business Events
- Business events to organise the analysis
- Triggers that make the business respond
- Modelling the response to the business event
- Business use case (BUC)
- Improving the business processes using BUC scenarios
Systemic Thinking
- Looking at the end-to-end business
- Systems dynamics and the effect of changes
- Thinking "above the line"
- The essence of the business
- SWOT, CATWOE, ALUo and how to see your project
- Finding the right system to build
The Human Element
- Human communication
- Interviewing the stakeholders
- Presenting your ideas
- Resolving conflicts
- Facilitating workshops
- How to make others understand your ideas
Delivering
- Bringing about the changes to improve the business
- The most beneficial changes
- Effective business processes
- Identifying high-value projects

- Business Analysts
- Systems Analysts
- Project Leaders
- Requirements Engineers
- Product or Program Manager or similar titles.
We also find Users and Software Customers benefit from learning state-of-the-art business analysis techniques, and how they can contribute to this vital activity.
Special Features
- All teaching chapters are reinforced with hands-on workshops
- The course is run informally with lots of opportunity to discuss issues with the instructor
- The course is made relevant to your work situation
IIBA Endorsed
This course has been endorsed by The International
Institute of Business Analysts. As such, this course has been approved as being aligned to
the Business Analysis Body of Knowledge (BABOK) and hence are recommended
training for business analysts who wish to sit the exam to become Certified
Business Analysis Professionals (CBAP). For further information on
how to register for the CBAP examination please refer to certification
at www.theiiba.org.
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James Archer has worked in many different application areas using the Volere approach. He has always managed to come up with innovative solutions to the business problems, ones that have proved to be cheaper to implement and provide greater customer satisfaction in the long-term. He has always taken the approach of discovering the essence of the business problem before leaping into technical solutions, and customers provide glowing references to James's skills. James also speaks on various aspects of Business Analysis to organisations across the UK including running popular workshops at the Government IT Profession Conference. He is a co-founder of the Business Change Special Interest Group of the BCS. In 2009, James was awarded 'The Business Analyst of the Year' IT Industry Award. |
Seminar Fee
£1,095 + VAT (£219) = £1,314
Hotel Venue and Accommodation
19-20 April 2012
Venue: etc.venues Paddington
57 North Wharf Rd
Paddington Basin, London, W2 1LA
Sales: 020 7989 0590
Switchboard: 020 7989 0590
Email: paddington@etcvenues.co.uk
http://www.etcvenues.co.uk/venues/paddington
8-9 November 2012
Venue: TBA London
London Accommodation: IRM UK in association with JP Events Ltd has arranged special discounted rates at all venues and at other hotels nearby the venue. Please visit the JP Events website for further information.
E-mail: info@jpetem.com Tel +44 (0)84 5680 1138 Fax +44 (0)84 5680 1139.
In-House Training
If you require a quote for running
this course in-house, please contact us with the following details:
- Subject matter and/or speaker required
- Estimated number of delegates
- Location (town, country)
- Number of days required (if different from the public course)
- Preferred date
Please contact:
Jeanette Hall
E-mail: jeanette.hall@irmuk.co.uk
Telephone: +44 (0)20 8866 8366
Fax: +44 (0)1923 828 770
Speaker:
James Archer

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Business
Analysis Series
Mastering the Requirements Process
Mastering Business Analysis
Business Rules and Decision Analysis
Working with Business Processes: Discovery, Mapping, Redesign and Requirements
Building and Using a Business Process Architecture
Multiple Seminar Booking Discount
Attend more than one of our seminars and you will be entitled to the following discounts:
- 2nd course 10%
- 3rd course 15%
- 4th course 20%
- 5th+ course 25%
Group Booking Discount
20% discount for 5 or more registrations made at the same time.
We regret that this offer cannot be used in conjunction with the Multiple Seminar Discount or any other discount.
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