INTRODUCTORY TRACK: |
TRACK 1: BEST PRACTICES |
TRACK 2: DATA WAREHOUSE, CRM, eCOMMERCE |
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| 8:00 - 9:00 | Registration | ||
| 9:00 - 12:30 (incl breaks) |
The ABCs of Information Quality: A Primer for Information Quality Improvement Larry P. English, President, INFORMATION IMPACT International, Inc |
Developing Quality Data Architecture for the Data Warehouse Larissa Moss, Founder & President, Method Focus |
Achieving Information Quality in Data Migration Colin Rickard, Principal Consultant, Cedar PMPL |
| 12:30 - 1:30 | Lunch | ||
| 1:30 - 5:00 (incl breaks) |
As above, continued | Critical Success Factors for a Quality Data Warehouse Larissa Moss, Founder & President, Method Focus |
Data Migration Strategy: A Methodology for Success Colin Rickard, Principal Consultant, Cedar PMPL |
| 5:00 - 6:30 | Cocktail Reception and Exhibition | ||
| 5:15 - 5:45 | IQ TOOLS & TECHNIQUES SESSION: The Importance of Data Quality Tom Scampion, Business Development Manager, Harte-Hanks |
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| 5:50 - 6:20 | IQ TOOLS & TECHNIQUES SESSION: How the History of Your Business will Affect its Future On-Line Christopher Bland, Business Development Manager, Evoke Software UK |
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| TRACK 1: BEST PRACTICES | TRACK 2: DATA WAREHOUSE, CRM, eCOMMERCE | |
| 8:00 - 9:00 | Registration | |
| 9:00 - 10:30 (incl breaks) |
KEYNOTE: - Information Quality @ the Speed of Internet Larry P. English, President, INFORMATION IMPACT International, Inc. |
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| 10:30 - 11:00 | Break & Exhibition | |
| 11:00 - 12:00 | Critical Success Factors for Long-Term Information Quality Management for the Coming Age Takaaki Tsubaki, R&D Group Chief Consultant, Data Research Institute |
Information Architecture: Making IS Work for Business Kathy Hunter, Manager - Enterprise Information Quality, One2One |
| 12:00 - 2:30 | Lunch & Exhibition | |
| 1:15 - 1:45 | IQ TOOLS & TECHNIQUES SESSION: Data Integrity - The Key to Strategic Differentiation Mark Preston, Global Operations Director, Dun & Bradstreet |
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| 1:50 - 2:20 | IQ TOOLS & TECHNIQUES SESSION: Achieving Data Quality Across the Enterprise Jim Williams, Director of Technical Services, Vality Inc |
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| 2:30 - 3:30 | Taking the First Step Toward Information Quality Louis Walters, Data Validity Officer, Montana Department of Corrections |
Data Protection: Another Perspective on Information Quality Dr. John Woulds, Director of Operations, Data Protection Act Registrar |
| 3:30 - 3:45 | Break & Exhibition | |
| 3:45 - 4:45 | Why, What and How of Information Quality Assessment Nonna Milmeister, Consulting Principal, AJILON Australia |
Launching a Customer-Centric Internet Bank Robert Rosko, Vice President Internet Development, Wingspan Bank |
| 4:45 - 6:30 | Cocktail Reception and Exhibition | |
| 5:00 - 5:30 | IQ TOOLS & TECHNIQUES SESSION: The 'Perfect' Customer Information Quality Model Mike Healy, Senior Vice President, European Operations, Innovative Systems |
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| 5:35 - 6:05 | IQ TOOLS & TECHNIQUES SESSION: The Math, Myth and Magic of Data Quality Kevin Heimbaugh, Manager UK & Europe, Search Software America |
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| TRACK 1: BEST PRACTICES | TRACK 2: DATA WAREHOUSE, CRM, eCOMMERCE | |
| 8:15 - 8:45 | IQ TOOLS & TECHNIQUES SESSION: Establishing a Data Quality Management Process Neil Hutton, Product Manager, Informix Software |
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| 9:00 - 10:10 | KEYNOTE: - The Keys to Cultivating Enterprise-Wide Change Lori Silverman, Owner, Partners for Progress |
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| 10:15 - 11:15 | From Quality Control to Quality Assurance and Beyond Simon Bradley-Goad, Jane Young, Steven Sparkes, Reuters Limited |
Interactive Customer Evaluation: A Tool for Data Cleanup Dr. George Chynoweth, Chief, Customer Sensing Lab, US Army |
| 11:15 - 11:45 | Break | |
| 11:45 - 12:45 | Information Quality Process Improvement Through Online PDCA Jim Harlan, Information Technology Engineer, Agilent Technologies |
Customer IQ and CRM: Two Sides of the Same Medal Roy Rolander, Information Quality Manager, Telenor Mobil AS |
| 12:45 - 2:00 | Lunch | |
| 2:00 - 3:00 | Statistical Quality Control in Data Model Quality Dr. Irad Ben-Gal, Assistant Professor, Tel-Aviv University |
Quality XML Applications Clive Finkelstein, Managing Director, Information Engineering Services Pty Ltd |
| 3:00 - 3:15 | Break | |
| 3:15 - 4:15 | Plenary Panel: Implementing IQ Initiatives: How to's | |
| 4:15 - 4:30 | Conference Wrap Up · Larry P. English, President, INFORMATION IMPACT International, Inc. |
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18/10 · 5:15 - 5:45 · The Importance of Data Quality |
19/10 · 1:50 - 2:20 · Achieving Data Quality Across the Enterprise The presentation focuses on the importance of enterprise data quality management (EDQM): it defines data quality broadly, going beyond name and address scrubbing; shows, through examples, its impact on revenue-generation and cost-control; and discusses challenges to data quality in the constant movement of data. The presentation ends with an overview of EDQM, outlining a program for building and maintaining data quality enterprise-wide. Jim Williams, Director of Technical Services, Vality Inc · www.vality.com |
| 18/10 · 5:50 - 6:20 · How the History of Your Business will Affect its Future On-Line The competitive edge of any successful organisation comes from its ability to learn from and act upon the lessons contained within its past. A brick and mortar business moving part of its operations into eCommerce will need to take its existing data and use it to learn more about its customers, faster. So it becomes a pre-requisite of moving to a "click and mortar" business that you have an effective strategy to manage and move your data. The key is analysis. Know your data and you know your business. Christopher Bland, Business Development Manager, Evoke Software UK · www.evokesoft.com |
19/10 · 5:00 - 5:30 · The 'Perfect' Customer Information Quality Model Customer Information can either be an appreciating valuable corporate asset or an expensive White Elephant. In this session Mike will outline the 8 areas of focus required to get Customer Information right and keep it right. He will show how most companies fail in their Customer Information Quality initiatives by only looking at 3 of the 8 areas. Mike will also describe a methodology for justifying budget for a Customer Information Management Environment. Mike Healy, Senior Vice President, European Operations, Innovative Systems · www.innovativesystems.net |
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| 19/10 · 1:15 - 1:45 · Data Integrity - The Key to Strategic Differentiation Dun & Bradstreet is the world's leading provider of business-to-business information with a global database of 59 million records. We recognise the impact that technology can make to the creation of information value within a business. The presentation will cover: Achieving master data integrity Leveraging the benefits of access to global data Utilising the D&B DUNS Number as a unique global business identifier within ERP/ CRM/ DW applications and e-commerce. Mark Preston, Global Operations Director, Dun & Bradstreet · www.dnb.com/uk |
19/10 · 5:35 - 6:05 · The Math, Myth and Magic of Data Quality Even if you have a solution in place, it may not deliver the maximum quality. Learn 'The Math, Myth and Magic' of adding value to your data quality solutions. Search Software America are recognised as world experts in technologies focused on searching and matching all types of structured or unstructured data from all countries and languages. Kevin Heimbaugh, Manager UK & Europe, Search Software America · www.searchsoftware.co.uk |
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| 20/10 · 8:15 - 8:45 · Establishing a Data Quality Management Process A practical guide to setting up a system to improve the quality of your data. Neil Hutton, Product Manager, Informix Software. · www.informix.com/uk |