Conference Day 2 - 21 April 2010

09:00-10:00 Plenary
Keynote
Process Data Management: The Ultimate Goal Of Your MDM and Data Governance Efforts
Rob Karel, Principal Analyst, Forrester Research
10:00-10:30   Break and Exhibits
10:30-11:30 Keynote Product Evaluation Criteria & Field Reports for 'Top 15' MDM Solutions
Aaron Zornes, Founder & Chief Research Officer, The MDM Institute
11:35-12:20 Track 1 CASE STUDY: MDM As a Business Strategy to Support M&A
Samir Naciri, Senior Manager (MDM/DQM International Accounts), Logica
Track 2 BEST PRACTICES: Avoiding the MDM SI Money Pit
Aaron Zornes, Founder & Chief Research Officer, The MDM Institute
12:20-13:50   Lunch and Exhibits
13:00-13:45   The Perfect Storm: Extreme Data Performance
Joe Litchenburg, Data Integration Specialist, Syncsort
13:50-14:35 Plenary
Keynote
MDM strategies or how to turn your data into corporate asset
João de Oliveira, Director Business Development, Europe, Middle East and Africa (EMEA), Oracle
14:40-15:25 Track 1 CASE STUDY :Introducing and Gaining the Financial Benefits of Data Governance and Master Data Management to the Business
Niels Torm, Senior Consultant, NNIT A/S
René Kirkeskov Olesen, Senior Project Manager, DONG Energy A/S
Track 2

Corporate Data Strategy: Insights From Proven Approaches Using the Example of Nestlé
Boris Otto, University of St. Gallen
Karsten H. Muthreich, Nestlé S.A.

15:25-15:55   Break and Exhibits
15:55-16:40 Track 1

CASE STUDY: Best Practices in Hierarchy Management for MDM
Tone Lise Grøtting, MDM Team Leader, Norway Post

Track 2 CASE STUDY: Overcoming Product Launch Challenges via MDM-Enabled Operational Excellence
Dr. Hendrik Rosenboom, Senior Vice President, Process and Information Management, Paul Hartmann AG
Inderjeet Singh, VP and General Manager, TIBCO Software Inc.
16:45-17:30 Track 1

EXPERT TESTIMONY Panel: "Open Source" for MDM, Data Governance & Data Quality
Moderator:
Aaron Zornes, Chief Research Officer, The MDM Institute
Panelist:
Jim Walker, Product Marketing, Talend

Track 2 Leveraging MDM Services in a SOA-Based Solution: A Life-Cycle Perspective
Thore Thomassen, Senior Enterprise Architect, Storebrand ASA
17:30-17:45   MDM Summit Close
Aaron Zornes, Founder & Chief Research Officer, The MDM Institute
 

Wednesday
21 April
09:00-10:00

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PLENARY KEYNOTE: Process Data Management: The Ultimate Goal Of Your MDM and Data Governance Efforts
Rob Karel, Principal Analyst, Forrester Research

Data management professionals drive master data management (MDM) strategies to ensure delivery of a single, trusted enterprise view of data to the business, but struggle to engage business stakeholders to support and participate in traditionally IT-driven data quality efforts. Business process management (BPM) professionals, on the other hand, understand the need for data but often give it lip service, doing little to take responsibility for ensuring data quality within their processes. This keynote will discuss how an effective data governance program can help organizations embrace Process Data Management best practices to deliver "one version of the truth" as a key foundation for business process transformation efforts.

What you will learn:

  • Why high quality data require standardized business processes and critical business processes demand high quality data
  • Relevant market trends around data governance and MDM
  • Recommendations on how to kickoff your process data management strategy

Featured Speaker:

Rob Karel

Rob Karel
Principal Analyst
Forrester Research


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 Wednesday
21 April
10:30-11:30

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KEYNOTE: Product Evaluation Criteria & Field Reports for 'Top 15' MDM Solutions
Aaron Zornes, Founder & Chief Research Officer, The MDM Institute

Master data is a critical asset that must be increasingly synchronized within and beyond the enterprise. During 2010-11, many large enterprises will focus on MDM by deploying a 3rd generation database-centric infrastructure to deliver a panoramic customer view across multiple channels, business lines, and heterogeneous IT environments. Other "type A" organizations will undertake phase two of their MDM programs to either go enterprise wide with a single master entity (customer, product, or supplier) or endeavor to go "multi-entity" by adding a second master data domain to the scope. This session will focus on the "why" and "how" of MDM technical evaluations for both scenarios by providing insight into:
  • Validating the pros & cons of the dominant architectural models & evaluation criteria - e.g., data models, process models, scalability, privacy management, etc.
  • Inventorying the vendor landscape - e.g., registry, data hub, EAI/EII, portals, SOA-based web services, data service provider, etc.
  • Applying a rigorous methodology to MDM product evaluations & implementations for both mega vendor solutions (IBM MDM Server, MS Master Data Services, Oracle MDM, SAP NW MDM) & pure play (D&B/Purisma, DataFlux, IBI MD Center, Initiate Systems, Siperian, Teradata, Tibco)

Featured Speaker:

Bob Seiner

Aaron Zornes
Founder & Chief Research Officer
The MDM Institute


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Track 1
MDM/CDI/PIM
Track Sponsor
Stibo Systems
Track 2
DQ/Identity
Resolution/
Master Data
Services

Track Sponsor
Initiate
s11:35-12:20 CONCURRENT SESSIONS

 Wednesday
21 April
11:35-12:20

Track 1

 

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Case Study CASE STUDY: MDM As a Business Strategy to Support M&A
Samir Naciri, Senior Manager (MDM/DQM International Accounts), Logica


Due to its significant external growth in the French market, primarily through merger & acquisition (M&A) operations, in 2007 Generali France group became a single global company with the aim of rationalising the business by developing agility, customer focus and multi-channelling practical strategies.  A roadmap definition and significant initiatives were to be addressed by rationalising several heterogeneous IT systems into a strategic business transformation target (called Generali Ambition Plan". To address theses initiatives as well as ensuring the necessary need of service continuity, early focus was on alignment of customer and vendor master data as those were in the heart of agility, time-to-market obligations, customer orientation and quality process - especially when they are end-to-end, and transverse to the entire Generali group. To be discussed in this session, will be the choice of an MDM approach and a strategy of carrying out customer/vendor MDM solution via an accumulation of several tactic initiatives as an MDM generalisation roadmap:
  • Defining a Data Governance plan aligned with the insurance business via establishment of a strengthened policy & vigilant data quality/monitoring program
  • Selecting a solution as MDM framework through a proven initiative providing business value around a pilot
  • Convincing the business that the transformation should be slowed short-term to allow MDM first solutions to be "running" & consequently qualify first benefits (start small, prove & keep looking for bigger)

Featured Speaker:

Samir Naciri Samir Naciri
Senior Manager (MDM/DQM International Accounts)
Logica


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Wednesday
21 April
11:35-12:20

Track 2

 

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BEST PRACTICES: Avoiding the MDM SI Money Pit
Aaron Zornes, Founder & Chief Research Officer, The MDM Institute
The market for MDM & Data Governance services reached €600 million during 2009 and will exceed €950 million by 2012. Moreover, systems integrators (SIs) are essential to success of majority of MDM projects, yet previously incumbent SIs usually are no longer so. In a recent MDM Institute survey of more than 75 such programs, SIs have been seen as essential to the success of the majority of MDM projects, yet previously incumbent SIs are becoming less dominant. Data Governance assistance from SIs will remain especially critical to the success of MDM programs during 2010-11 as organisations deal with a shortage of tools, experience, and tool expertise. Given the substantial investment businesses undertake with SI partners, the selection of the appropriate SI partners must be given considerable scrutiny - not only to contain costs, but to insure success of these vital corporate MDM initiatives. This session provides a balanced view of:
  • Understanding why SIs are essential to the success of your MDM and Data Governance (DG) projects
  • Structuring how an enterprise should evaluate the capabilities of "new" potential SI partners
  • Orienteering the SI landscape for both the traditional leaders are as well as the new "dark horses"

Featured Speaker:

Aaron Zornes

Aaron Zornes
Founder & Chief Research Officer
The MDM Institute

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Wednesday
21 April
12:20-13:50
Lunch and Exhibits
 
Wednesday
21 April
13:00-13:45

Industry
Innovation
Session

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The Perfect Storm: Extreme Data Performance
Joe Litchenburg, Data Integration Specialist, Syncsort


'Most data integration software products that are in use today are not well-optimized for processing large volumes of data on commodity hardware in short timeframes. In fact, this is one of the main reasons that data performance problems exist in the first place...'

Learn how...

DMExpress DI Acceleration Solution provides the fastest, most cost-effective, and most scalable way to eliminate performance bottlenecks in existing data integration environments.

  • Non-disruptive to the organization's existing data warehousing and data integration infrastructure
  • Runs on a minimal resource footprint on off-the-shelf commodity hardware, while reducing the total hardware requirements for the project

Rapid implementation - in days, not months - and easily extensible for future modifications.

Speaker:

Joe Litchenburg

Joe Litchenburg
Data Integration Specialist
Syncsort

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Wednesday
21 April
13:50-14:35

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PLENARY KEYNOTE: MDM strategies or how to turn your data into corporate asset
João de Oliveira, Director Business Development, Europe, Middle East and Africa (EMEA), Oracle


IT organisations who decide to engage in an MDM project face two key challenges: (1) justifying the investment to their business counterparts and (2) defining and executing a deployment plan that minimise implementation risk. In this session, you will learn some of the key levers Oracle customers have used to demonstrate short-term, visible, achievable, and tangible business benefits. In particular, this session will highlight a number of real MDM case studies with measured ROI. You will also learn about some of the critical challenges faced by real world organisations who have delivered an MDM project and how Oracle MDM applications have helped addressing these challenges. Finally this session will also go over the latest MDM product releases and Oracle MDM's roadmap especially in the areas of end-to-end Data Quality, Data Governance and Integration.

In particular, attendees will gain insight into:

  • Understanding how to justify MDM projects and exploit the most appealing & achievable ROI scenarios
  • Understanding typical risks in MDM implementations and strategies to reduce them
  • Understanding Oracle MDM Product strategy and latest innovations

Featured Speaker:

João de Oliveira

João de Oliveira
Director Business Development, Europe, Middle East and Africa (EMEA)
Oracle

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ss14:40-15:25 CONCURRENT SESSIONS

Wednesday
21 April
14:40-15:25

Track 1

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Case Study CASE STUDY: Introducing and Gaining the Financial Benefits of Data Governance and Master Data Management to the Business
Niels Torm, Senior Consultant, NNIT A/S
René Kirkeskov Olesen, Senior Project Manager, DONG Energy A/S


DONG Energy A/S has been created through a merger of several of the largest energy companies in Denmark. As a part of this merger several of the companies were introduced to a common ERP platform. Furthermore DONG Energy A/S is following an M&A strategy causing several new companies to be integrated.

DONG Energy A/S has since fall 2008 implemented Business Partner Master Data Governance procedures to consolidate Business Partners from different source systems to build a common view of the Business Partners used in the entire company. Focus has been on vendors, and the annual spend of procurement exceeds $12 billion a year. This session will discuss the importance of an appropriate implementation approach in order to raise the awareness in the Line of Business with regards to importance of high Data Quality and good Data Governance. Learn from this session how DONG Energy A/S created the foundation for success with implementing Data Governance:

  • High level Business Anchoring of the initiatives related to Data Governance is imperative. How did we gain it, and how do we sustain it?
  • How we ensured equivalence between IT and Business in order to create the success?
  • A "Keep it simple"-strategy when dealing with an unaware business showed invaluable.

Speaker:

Niels Torm

Niels Torm
Senior Consultant
NNIT A/S

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René Kirkeskov Olesen

René Kirkeskov Olesen
Senior Project Manager
DONG Energy A/S

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Wednesday
21 April
14:40-15:25

Track 2

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Corporate Data Strategy: Insights From Proven Approaches Using the Example of Nestlé
Boris Otto, University of St. Gallen
Karsten H. Muthreich, Nestlé S.A.


Companies today face a number of strategic business requirements relating to the management of their data resource. Compliance with regulations, integrated customer management and global business process harmonization are only some examples. It is the nature of requirements like these that they affect the entire organization and cannot be dealt with in one business unit only. Hence, modern Corporate Data Management demands for a strategic approach. After giving an overview on the strategic importance of corporate data, the presentation will outline proven approaches for strategic corporate data management and will explain the latter using the example of Nestlé. In particular, the attendees will learn the following:
  • What is so strategic with corporate data;
  • The business value of corporate data quality;
  • Nestlé's experiences and future plans.

The presentation will report on the experiences of the Competence Center Corporate Data Quality which is a consortium research program comprising a number of enterprises from various industries (Bayer, Beiersdorf, Deutsche Telekom, Deutsche Bahn, IBM, Nestlé, Novartis, Siemens among others), plus the Institute for Information Management of the University of St. Gallen (IWI-HSG).

Speaker:

Boris Otto

Boris Otto
University of St. Gallen

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Karsten H. Muthreich

Karsten H. Muthreich
Nestlé S.A.

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s15:55- 16:40 CONCURRENT SESSIONS

Wednesday
21 April
15:55-16:40

Track 1

 

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Case Study CASE STUDY: Best Practices in Hierarchy Management for MDM
Tone Lise Grøtting, MDM Team Leader, Norway Post


Using MDM to solve business problems is the key benefit from Norway Posts large MDM installation. Norway Posts MDM initiative started with the need to deliver correct master data to analytical applications. This success has evolved to a fully analytical and operational MDM solution throughout the enterprise. Norway Post has applied Oracle Hyperion DRM as their base hierarchy management application delivering master data and hierarchies to a set of master reference, analytical and operational applications. In this session, attendees will learn how Norway Post increased its business value by:
  • Common hierarchy maintenance for analytical and operational applications in Oracle Hyperion DRM to increase compliance and transparency
  • Building master reference applications based on MDM practices to solve business problems
  • Using Oracle Customer hub and Oracle Site hub to build business based master reference applications

 

Speaker:

Tone Lise Grøtting

Tone Lise Grøtting
MDM Team Leader
Norway Post


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Wednesday
21 April
15:55-16:40

Track 2

 

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Case Study CASE STUDY: Overcoming Product Launch Challenges via MDM-Enabled Operational Excellences
Dr. Hendrik Rosenboom, Senior Vice President, Process and Information Management, Paul Hartmann AG
Inderjeet Singh, VP and General Manager, TIBCO Software Inc.


Businesses are under fire to meet strategic objectives including growth, revenue generation and cost reduction.  A major issue is bringing products to market quicker and launching products in multiple markets simultaneously. Companies are being forced to re-think the way they bring new products to market.  The Hartmann Group is a €2 billion fabric milliner that applied MDM for increased profits and competitive differentiation through operational excellence, to become more customer-centric in developing its product portfolio and transitioned from running business with a manufacturing-view of products centered on the ERP to one centered on customers.  This session will provide insights into how an enterprise readies itself for MDM by:
  • Integrating master data into workflows to beat the competition to market, lower costs and efficiently orchestrate global launches
  • Empowering Sales and Marketing with rich enterprise-wise product performance and usage information to drive revenue;
  • Applying a three level logical data model to gain deeper insights into product portfolios and optimize the product mix

Speakers:

Dr. Hendrik Rosenboom

Dr. Hendrik Rosenboom
VP, Process & Information Management
Paul Hartmann AG

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Inderjeet Singh

Inderjeet Singh
VP and General Manager
TIBCO Software Inc.

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s16:40 - 17:30 CONCURRENT SESSIONS

Wednesday
21 April
16:45- 17:30

Track 1

 

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EXPERT TESTIMONY Panel: "Open Source" for MDM, Data Governance & Data Quality
Moderator:
Aaron Zornes, Chief Research Officer, The MDM Institute
Panelist:
Jim Walker, Product Marketing, Talend


"Open source" MDM is entering the early adoption stages and readying for mainstream use - i.e., beyond technical feature/function evaluations like any other MDM solution evaluation. Now that the products are on the market, organizations must be ready to answer these questions when posed by management: What MDM use cases are appropriate for open source MDM? What obstacles arise when introducing open source into the IT organization? What does open source mean to my existing investments in MDM? Why are people adopting "open source" MDM and DG and what are the business benefits they realize? How does one build the business case using actual results? This panel of users, consultants, and vendors will provide insight into the scenarios where open source MDM makes sense and offer early adopter advice on how to overcome the classical challenges to adopting open source. Topics to be discussed include:
  • Determining the impact/relevance of open source in the MDM and data governance markets
  • Identifying and overcoming the challenges encountered using "open source" in the typical IT organization?
  • Leveraging "open source" BI and ETL solutions complement or augment commercial MDM software offerings?

Moderator:

Aaron Zornes

Aaron Zornes
Founder & Chief Research Officer
The MDM Institute


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Panellist:

Jim Walker

Jim Walker
Product Marketing
Talend

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Wednesday
21 April
16:45- 17:30
Track 2

 

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Leveraging MDM Services in a SOA-Based Solution: A Life-Cycle Perspective
Thore Thomassen, Senior Enterprise Architect, Storebrand ASA

Master data services are essential components of any SOA-based solution for providing trusted information to business processes in an agile manner. These provide high value information about people and organisations (e.g., customers, employees) that are used repeatedly across many business processes and lines of business (LOBs).  Based on experience from a real world SOA-based solution deployment at Storebrand, this session describes the key challenges and a methodology to overcome these via these topics:
  • Establishing enterprise-wide service-oriented architecture (SOA) and data governance
  • Leveraging use of industry models and the identification of information services
  • Implementing information services mapped to product capabilities

Speaker:

Thore Thomassen

Thore Thomassen
Senior Enterprise Architect
Storebrand ASA

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Wednesday
21 April
17:30- 17:45

 

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MDM SUMMIT CLOSE
Aaron Zornes, Founder & Chief Research Officer, The MDM Institute


Featured Speaker:

Aaron Zornes

Aaron Zornes
Founder & Chief Research Officer
The MDM Institute

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